Bairstow Eves Reviews - www.bairstoweves.co.uk

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★☆☆☆☆
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Bairstow Eves - www.bairstoweves.co.uk

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★☆☆☆☆

“Bairstow eves Strood”

Written on: 18/02/2013 by Newhouse99 (1 review written)

Wouldn't trust them as far as I could throw them. We put an offer in on a property, the offer was accepted in writing. I might add that this was our dream property. Anyway we instructed a solicitor paid for the survey and the mortgage fee oh and the solicitors up front fee. A little time passed we had returned the legal pack and assumed all was good only to receive a call from Bairstow Eves Strood to say we had been gezumped. Now we were told that the property was off the market, a guarantee… Read Full Review

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Julieann8's Response to Newhouse99's Review

Written on: 25/04/2013

I am having the same problems now exactly in the same shop, they are shocking!!!!

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★★★★★

“Best ive ever come accross - BE Sanderstead!”

Written on: 15/02/2013 by Buyer23 (1 review written)

Looking to move out to Purley/Kenley area and have experienced some horrible service from other agencies until we had a lovely lady from the Sanderstead office show us a few places. I was surprised that she was bang on time , which wasnt a fluke as she was early the next time as well! She had really good local knowledge and was really passionate about property. A total pleasure to deal with, would recommend!… Read Full Review

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★☆☆☆☆

“DO NOT TRUST SHIRLEY BAIRSTOW EVES”

Written on: 12/02/2013

My parents utilised the services of the Shirley branch of bairstow eves and lets just say they are untrust worthy money grabbing conartists, well the manager [name removed] is anyway. A complete disgrace. At no time was he supportive towards my parents whom had never moved house before instead he played on there insecutities and worries stating that they should except the first offer they received and harraseed them until they agreed to sell to him stating it was highly unlikely they would… Read Full Review

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★★★★★

“Exceptional Level of Service”

Written on: 09/02/2013

Exceptional level of service arranging our let while we were away on holiday. Despite the distance & communication methods being difficult (no fault of yours) Carly dealt with all stages of the let & my representatives excellently & to a successful conclusion. [name removed]'s level of service was exceptional, Derby staff generally much better than those at other Bairstow eves offices. Slight problem with incorrect account quickly sorted by [name removed]. … Read Full Review

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★☆☆☆☆

“The wost agent ever!”

Written on: 26/01/2013

Bairstow Eves (Redditch) are without doubt total charlatans. I ask that your read all the negative reviews on this franchised company and take on board what is being said. If you feel you might use this agent then it’s best to knock on a few doors of existing clients and ask them for their thoughts on their attitude and performance… Read Full Review

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★☆☆☆☆

“Totally USELESS!!!”

Written on: 12/01/2013

We appointed BerstowEves as our letting agents. They charged 12% for doing very little. After terminating our agreement with them we are struggeling to get the tenants deposit back. They seldom respond to emails and seldom return phone calls. This is realy a sign of an unprofessional setup. I will never use them again and wouldn't recommend them to anyone… Read Full Review

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★★★★★

“Really excellent service”

Written on: 12/11/2012 by mochain (1 review written)

I sold my house via Bairstowe Eves. Sale recently completed. The manager of the Branch in Acocks Green was excellent. She explained the whole process to me at the start and said what they would do when acting on my behalf. They did exactly as she had said. I was kept informed throughout the sale for the first time in my experience of selling my home I actually felt that the estate agent was acting on my behalf. Anytime I phoned the office they staff were polite, friendly and answered the phone… Read Full Review

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★☆☆☆☆

“very bad”

Written on: 20/10/2012

never returned calls, got us bidding against ourselves, gave us keys on completion, turned up, the seller was still there… Read Full Review

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★☆☆☆☆

“the worst of the worst”

Written on: 11/10/2012

not efficient, not organised, rude ( when they see we could not exchange at the date they promess and we have no where to go... they nicely told us to go and get a bed and breakfast and that was it normal). 3-4 days to reply to a simple email ... never aske more than 1 question on an email as they won t reply to all of them ... there was nothing to like about them. When visiting property to buy ... the answer for questions was " to be honest I don t know" ... all the time with of course no re… Read Full Review

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★★★★★

“Customer Service at its Best!”

Written on: 02/10/2012

I used Nottingham Bairstow Eves Lettings to let my property and they did so in 2 days and kept me informed all the way through the process until the tenants moved in. I was particularly surprised by how indepth the knowledge of the staff was and detailed the inventory was. There are many agents in Nottingham and i have experience of some before but this was completly different, in a good way!… Read Full Review

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★★★★★

“professional, helpful and very polite ”

Written on: 26/09/2012

I had a bad experience with Bairstow eves many many years ago and said I would not use them again (Mansfield branch) but so glad I gave the Hucknall team a go! No turning back Bairstow Eves all the way. Renting my house was a pleasure. And soooo stress free. I can think of no bad points to say about this Hucknall branch. Just what are you waiting for go and rent your house out with Bairstow eves in Hucknall. I would give them 6 stars if possible… Read Full Review

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★☆☆☆☆

“Exorbitant commission for poor service.”

Written on: 23/09/2012

I have not sold/bought for many years and was not up to speed with the way things worked these days. When I decided to move I invited Bairstow Eves to sell my house (A mistake I will not repeat) I had to pay £400 up front and on completion pay a commission of 3%. I discovered I was also locked into a six month sole agency contract. Over the weeks I came into contact with other agents who always asked who my agent was, when I said Bairstow Eves I would usually get a sharp intake of breath. I… Read Full Review

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★☆☆☆☆

“threats and harassment..should be reported to Watchdog”

Written on: 20/09/2012

The stratford branch in London tried to harass and bully me into making the exchange of contracts quicker and mocked my structural concerns as being ridiculous..actually told me the vendors would re-market the property just to spite me!! Also accused me of getting the most expensive timber/damp survey in..and a whole host of other things..I considered reporting them to the police at one point in the conversation as I felt intimidated and threatened..they act more like loan-sharks than estate… Read Full Review

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★☆☆☆☆

“sold my property with b.e and 6 weeks down the line...”

Written on: 19/09/2012 by behater (1 review written)

sold my property with b.e and 6 weeks down the line after id found a property and paid for a survey,mortgage fees etc i find that my buyers(sent by b.e) havent even seen a mortgage advisor yet.now i face losing the property ive bought and losing my money ive paid out and more aswell(solicitors bill etc).it transpires that they have known all along that my buyers had not done anything but they told me very little stating that it would all be sorted soon.absolutely useless.do they care?,they… Read Full Review

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★☆☆☆☆

“Zero morality”

Written on: 29/08/2012

We are selling and our buyer is selling through BE in Putney, London. There are only 3 of us in the chain. Simple. All the paperwork's been done and we have been waiting 6 weeks to exchange. The buyer at the bottom of the chain was according to BE 'on holiday' for a vast amount of time. Then he wasn't. Then he was. Then finally he'd 'got in contact' from his holiday destination to confirm he would be returning last week to exchange. BE even spun the yarn to the point of saying 'he's going in on… Read Full Review

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★☆☆☆☆

“Wouldn't recommend to my worst enemy!”

Written on: 19/08/2012

We first viewed the property through their partner company Frank Innes (who were extremely helpful and friendly, and have been since), but Bairstow Eves offered us discounted initial fees. Having provided all paperwork and paid to have the property 'taken off the market', we were told that unless the landlord specifically veto'd us, the property was ours. After a total lack of communication, 3 days later we are told that the property had been let to another couple who had applied after us… Read Full Review

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★☆☆☆☆

“STEER CLEAR”

Written on: 15/07/2012

I put my place up for sale in April this year and accepted an offer on April 14th. THREE months later of me constantly contacting the branch manager who happened to be dealing with the sale out of SIX calls he didnt reply to any of them and only got back to me after by pure fluke I managed to ring one day when the area manager was in the branch. So today is 13th July and another colleague of hes rang me to say the buyers have sent off there mortgage application!! And then had the cheek to say… Read Full Review

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★★★★★

“Very Happy Seller”

Written on: 11/06/2012

I instructed Bairstoweves in Great Barr to sell my property and find a solicitor for me on the 7/11/12 & I completed on 27/02/12. I found even over the Christmas period they still pushed my property for me, we found the buyer early January. I found all of the staff very friendly and helpful I didn’t live at the property so they under took all of the viewings and gave me feedback the next day. Once we agreed the sale to first time buyer decided to use the mortgage advisor in branch along with… Read Full Review

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★☆☆☆☆

“Very unprofessional and rude”

Written on: 30/05/2012 by terribletwo (1 review written)

Bairstow Eves Polpular Road Solihull I made an offer on the above property that was declined on Friday 25th May 2012 , I was told rather sarcastically "well anyway someone else is now interested and has made a better offer" This person is in a chain although they have just accepted an offer. We are not in any chain so I upped my offer at around 11.00 by another 6k on 25/05/12 at 11.00am . I explianed that my Father who has lung cancer needs to move nearer to me so need a quick response and… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 28/03/2012

Bairstow Eves lied to get tenants into our property. The main requirement was a rent guarantee system. Bairstow Eves agreed to this and we agreed a % for full management. After moving the tenants in we received our contract without rent guarantee provided, I rang the branch and we were told the tenant hadn't provided sufficient references for this to be provided. This is after confirming ALL references were 100% correct before moving the tenants into our property. 4 months into the tenancy… Read Full Review

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