Bairstow Eves Reviews - www.bairstoweves.co.uk

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★☆☆☆☆
1.4 / 5
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Bairstow Eves - www.bairstoweves.co.uk

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★★★★★

“A pleasure to deal with!”

Written on: 19/04/2013 by Mini23 (1 review written)

As a first time buyer I was dreading having to deal with Estate Agents after all the horror stories Ive heard from friends and work colleagues. Bairstow Eves in Sanderstead was an absolute pleasure to deal with! Barbora, a pleasant little Czech girl, puts most other estate agents to shame. She is eager, energetic and extremely knowledgable, despite being quite new to the industry. She puts many experienced Eatste Agents to shame. Dealing with them has made the entire experience a pleasure. I… Read Full Review

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★☆☆☆☆

“DO NOT USE BAIRSTOW EVES!!!”

Written on: 25/03/2013 by SarahHull (1 review written)

I, unfortunately, signed a 6 month contract with BE (Acocks Green) to sell my property, they lied from beginning to end about the price I could expect to receive, about the level of service they'd provide, about the timeframes I was looking at and about the marketing they would do on behalf of my property...after nearly 3 weeks my property still was not on their website and all I got was 'it's the admin centres fault', when it did go on the website the photos they'd taken made it look like a… Read Full Review

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Julieann8's Response to SarahHull's Review

Written on: 25/04/2013

I am going through this now with the Strood branch in Kent, the service so far is just absolutely shocking. They took £90 from us for the upgrade on Righmove but they never upgraded us, they turn up late, they took awful photos, their customer service is just shocking. I am going to ask to get out of the contract because they are so bad.

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★☆☆☆☆

“Rather on the street than with bairstow eves!”

Written on: 23/03/2013

When we moved in this rented house we realized that the hob in the kitchen wasnt working which wasnt that bad itself, but anytime I cooked something the smoke alarm went off for at least 5-10 mins. I reported this issue in November 2012. Today is the 23rd March 2013 - it still doesnt work. The light in the kitchen stopped working as well when the "electrician" from Trent Maintenence attempted to fix the hob. So now no lighting, no hob. We have sent sent several emails, tried to call, but still… Read Full Review

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★☆☆☆☆

“Bairstow Eve's Cheshunt the worse agency”

Written on: 20/03/2013

No rating not even a one star! They sold us a dodgy house insurance after we authorise them as our lettings agent. What a useless unprofessional bunch and lazy lot! Now we are supposed to claim on the insurance (long story) we are being told otherwise… Read Full Review

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★☆☆☆☆

“Bairstow eves Strood”

Written on: 18/02/2013 by Newhouse999 (1 review written)

Wouldn't trust them as far as I could throw them. We put an offer in on a property, the offer was accepted in writing. I might add that this was our dream property. Anyway we instructed a solicitor paid for the survey and the mortgage fee oh and the solicitors up front fee. A little time passed we had returned the legal pack and assumed all was good only to receive a call from Bairstow Eves Strood to say we had been gezumped. Now we were told that the property was off the market, a guarantee… Read Full Review

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★☆☆☆☆

“Bairstow eves Strood”

Written on: 18/02/2013 by Newhouse99 (1 review written)

Wouldn't trust them as far as I could throw them. We put an offer in on a property, the offer was accepted in writing. I might add that this was our dream property. Anyway we instructed a solicitor paid for the survey and the mortgage fee oh and the solicitors up front fee. A little time passed we had returned the legal pack and assumed all was good only to receive a call from Bairstow Eves Strood to say we had been gezumped. Now we were told that the property was off the market, a guarantee… Read Full Review

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Julieann8's Response to Newhouse99's Review

Written on: 25/04/2013

I am having the same problems now exactly in the same shop, they are shocking!!!!

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★★★★★

“Best ive ever come accross - BE Sanderstead!”

Written on: 15/02/2013 by Buyer23 (1 review written)

Looking to move out to Purley/Kenley area and have experienced some horrible service from other agencies until we had a lovely lady from the Sanderstead office show us a few places. I was surprised that she was bang on time , which wasnt a fluke as she was early the next time as well! She had really good local knowledge and was really passionate about property. A total pleasure to deal with, would recommend!… Read Full Review

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★☆☆☆☆

“DO NOT TRUST SHIRLEY BAIRSTOW EVES”

Written on: 12/02/2013

My parents utilised the services of the Shirley branch of bairstow eves and lets just say they are untrust worthy money grabbing conartists, well the manager [name removed] is anyway. A complete disgrace. At no time was he supportive towards my parents whom had never moved house before instead he played on there insecutities and worries stating that they should except the first offer they received and harraseed them until they agreed to sell to him stating it was highly unlikely they would… Read Full Review

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★★★★★

“Exceptional Level of Service”

Written on: 09/02/2013

Exceptional level of service arranging our let while we were away on holiday. Despite the distance & communication methods being difficult (no fault of yours) Carly dealt with all stages of the let & my representatives excellently & to a successful conclusion. [name removed]'s level of service was exceptional, Derby staff generally much better than those at other Bairstow eves offices. Slight problem with incorrect account quickly sorted by [name removed]. … Read Full Review

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★☆☆☆☆

“The wost agent ever!”

Written on: 26/01/2013

Bairstow Eves (Redditch) are without doubt total charlatans. I ask that your read all the negative reviews on this franchised company and take on board what is being said. If you feel you might use this agent then it’s best to knock on a few doors of existing clients and ask them for their thoughts on their attitude and performance… Read Full Review

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★☆☆☆☆

“Totally USELESS!!!”

Written on: 12/01/2013

We appointed BerstowEves as our letting agents. They charged 12% for doing very little. After terminating our agreement with them we are struggeling to get the tenants deposit back. They seldom respond to emails and seldom return phone calls. This is realy a sign of an unprofessional setup. I will never use them again and wouldn't recommend them to anyone… Read Full Review

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★★★★★

“Really excellent service”

Written on: 12/11/2012 by mochain (1 review written)

I sold my house via Bairstowe Eves. Sale recently completed. The manager of the Branch in Acocks Green was excellent. She explained the whole process to me at the start and said what they would do when acting on my behalf. They did exactly as she had said. I was kept informed throughout the sale for the first time in my experience of selling my home I actually felt that the estate agent was acting on my behalf. Anytime I phoned the office they staff were polite, friendly and answered the phone… Read Full Review

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★☆☆☆☆

“very bad”

Written on: 20/10/2012

never returned calls, got us bidding against ourselves, gave us keys on completion, turned up, the seller was still there… Read Full Review

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★☆☆☆☆

“the worst of the worst”

Written on: 11/10/2012

not efficient, not organised, rude ( when they see we could not exchange at the date they promess and we have no where to go... they nicely told us to go and get a bed and breakfast and that was it normal). 3-4 days to reply to a simple email ... never aske more than 1 question on an email as they won t reply to all of them ... there was nothing to like about them. When visiting property to buy ... the answer for questions was " to be honest I don t know" ... all the time with of course no re… Read Full Review

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★★★★★

“Customer Service at its Best!”

Written on: 02/10/2012

I used Nottingham Bairstow Eves Lettings to let my property and they did so in 2 days and kept me informed all the way through the process until the tenants moved in. I was particularly surprised by how indepth the knowledge of the staff was and detailed the inventory was. There are many agents in Nottingham and i have experience of some before but this was completly different, in a good way!… Read Full Review

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★★★★★

“professional, helpful and very polite ”

Written on: 26/09/2012

I had a bad experience with Bairstow eves many many years ago and said I would not use them again (Mansfield branch) but so glad I gave the Hucknall team a go! No turning back Bairstow Eves all the way. Renting my house was a pleasure. And soooo stress free. I can think of no bad points to say about this Hucknall branch. Just what are you waiting for go and rent your house out with Bairstow eves in Hucknall. I would give them 6 stars if possible… Read Full Review

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★☆☆☆☆

“Exorbitant commission for poor service.”

Written on: 23/09/2012

I have not sold/bought for many years and was not up to speed with the way things worked these days. When I decided to move I invited Bairstow Eves to sell my house (A mistake I will not repeat) I had to pay £400 up front and on completion pay a commission of 3%. I discovered I was also locked into a six month sole agency contract. Over the weeks I came into contact with other agents who always asked who my agent was, when I said Bairstow Eves I would usually get a sharp intake of breath. I… Read Full Review

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★☆☆☆☆

“threats and harassment..should be reported to Watchdog”

Written on: 20/09/2012

The stratford branch in London tried to harass and bully me into making the exchange of contracts quicker and mocked my structural concerns as being ridiculous..actually told me the vendors would re-market the property just to spite me!! Also accused me of getting the most expensive timber/damp survey in..and a whole host of other things..I considered reporting them to the police at one point in the conversation as I felt intimidated and threatened..they act more like loan-sharks than estate… Read Full Review

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★☆☆☆☆

“sold my property with b.e and 6 weeks down the line...”

Written on: 19/09/2012 by behater (1 review written)

sold my property with b.e and 6 weeks down the line after id found a property and paid for a survey,mortgage fees etc i find that my buyers(sent by b.e) havent even seen a mortgage advisor yet.now i face losing the property ive bought and losing my money ive paid out and more aswell(solicitors bill etc).it transpires that they have known all along that my buyers had not done anything but they told me very little stating that it would all be sorted soon.absolutely useless.do they care?,they… Read Full Review

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★☆☆☆☆

“Zero morality”

Written on: 29/08/2012

We are selling and our buyer is selling through BE in Putney, London. There are only 3 of us in the chain. Simple. All the paperwork's been done and we have been waiting 6 weeks to exchange. The buyer at the bottom of the chain was according to BE 'on holiday' for a vast amount of time. Then he wasn't. Then he was. Then finally he'd 'got in contact' from his holiday destination to confirm he would be returning last week to exchange. BE even spun the yarn to the point of saying 'he's going in on… Read Full Review

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