Bairstow Eves Reviews - www.bairstoweves.co.uk

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★☆☆☆☆
1.4 / 5
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Bairstow Eves - www.bairstoweves.co.uk
Bairstow Eves - www.bairstoweves.co.uk

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★☆☆☆☆

“Worst estate agent!!”

Written on: 30/07/2013

Its been two months iv rented a flat with BE.when i first viewed the property i noticed the bath was blocked and told them to repair it before we get the keys.they kept on finding faults with my gaurantor and made me change it three times!and kept on calling me wanting more information(this is after we got the keys)and now two months later they are asking more numerous documents from my gurantor which has already been given and has been harassing both of us to get sent asap or else my gurantor… Read Full Review

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★☆☆☆☆

“appalling service”

Written on: 23/07/2013

made all sort of promises when I signed up with them as I needed a quick sale. paid extra for higher marketing only to wait 4 weeks for them to post an add and add a video clip..even the photos were ones my 6 year old could take. when I gave up on them and told them to take it off the market, 3 weeks later, my property is still being advertised by them for sale and the for sale sign is STILL outside my property. have made a complaint and escalated it to the ombudsman. I would NEVER use them… Read Full Review

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★☆☆☆☆

“I agreed to rent a property through Bairstow Eves,...”

Written on: 11/06/2013 by Duttyffc (1 review written)

I agreed to rent a property through Bairstow Eves, paid £300 to Bairstow Eve to take the flat off the market whilst referencing was complete. All referencing was apporved and contracts signed. Then 3 days before we are due to move in the Landlord pulled out of deal deciding he did not want to rent the property. Bairstow Eve's refused to refund me the £300 I paid them, even though I had not done anything wrong. Avoid using them!!!!… Read Full Review

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★☆☆☆☆

“Shoddy service”

Written on: 28/05/2013 by bakulesh (1 review written)

Let out a property with them from their London N14 office.The tenant should have signed a direct debit for rent to be deposited in my account on the 28th of the month. This was not done and caused me a lot of grief in chasing tenant every month for the rent.At the end of the the contract it took five weeks to get the deposit check back from them despite having forwarded the details .Time guide lines given were missed and had to chase up every time. Phone calls were not returned. Not happy with… Read Full Review

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Apollocreed's Response to bakulesh's Review

Written on: 30/08/2013

They're terrible!! I wanted to put the deposit in my own deposit scheme but they ignored my instructions and charged me a much higher price for their scheme, Then they said it was too late to change it.

Tenants trashed the property and Bairstow Eves in Hendon won't release the deposit to me. The tenant has agreed to give up the deposit but I think Bairstow Eves have embezzled the money themselves.

BEWARE of their lease terms - they give the tenant a break clause in any month after the 6th which makes it easy for the tenant to leave whenever he wants so they can then remarket and make more commissions.

Fees are really high compared to other agents. They add huge contract fees on top of the letting fee. They lie through their teeth!
--He wouldn't let me meet the tenants before they moved in and he wouldn't give me their phone number. He told me they were staying for at least a year and they left after 6 months.

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★☆☆☆☆

“Stay well and truly away from Bairstow Eves!!! ”

Written on: 07/05/2013

Below is the list of reasons why you should not use bairstow Eve's. 1) they took careless photos which really didn't market our house well, I had to ask them to one back out to re take the photos 2) they tuned up late for meetings with us 3) they took £90 for the Rightmove application and didn't upload any of the fancy logos onto Rightmove 4) they offer awful customer service 5) very bad communication between us and them, it felt like we was always chasing them for info about the house 6)… Read Full Review

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★☆☆☆☆

“Greedy and dishonest, BE Epsom branch”

Written on: 22/04/2013

Appointed BE Epsom branch as joint agent, they introduced a potential buyer, however, were not in a position to make an offer. Then appointed Brows property services in Stoneleigh who after a few months had lapsed, showed the property to the same potential buyer, who made an offer through Browns, which was accepted. Now BE is threatening to go to court and claim £16000 plus daily interest of 3% over Barclays base rate. What they seem to forget is that the agent who introduces is not entitled… Read Full Review

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★★★★★

“A pleasure to deal with!”

Written on: 19/04/2013 by Mini23 (1 review written)

As a first time buyer I was dreading having to deal with Estate Agents after all the horror stories Ive heard from friends and work colleagues. Bairstow Eves in Sanderstead was an absolute pleasure to deal with! Barbora, a pleasant little Czech girl, puts most other estate agents to shame. She is eager, energetic and extremely knowledgable, despite being quite new to the industry. She puts many experienced Eatste Agents to shame. Dealing with them has made the entire experience a pleasure. I… Read Full Review

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★☆☆☆☆

“DO NOT USE BAIRSTOW EVES!!!”

Written on: 25/03/2013 by SarahHull (1 review written)

I, unfortunately, signed a 6 month contract with BE (Acocks Green) to sell my property, they lied from beginning to end about the price I could expect to receive, about the level of service they'd provide, about the timeframes I was looking at and about the marketing they would do on behalf of my property...after nearly 3 weeks my property still was not on their website and all I got was 'it's the admin centres fault', when it did go on the website the photos they'd taken made it look like a… Read Full Review

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Julieann8's Response to SarahHull's Review

Written on: 25/04/2013

I am going through this now with the Strood branch in Kent, the service so far is just absolutely shocking. They took £90 from us for the upgrade on Righmove but they never upgraded us, they turn up late, they took awful photos, their customer service is just shocking. I am going to ask to get out of the contract because they are so bad.

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★☆☆☆☆

“Rather on the street than with bairstow eves!”

Written on: 23/03/2013

When we moved in this rented house we realized that the hob in the kitchen wasnt working which wasnt that bad itself, but anytime I cooked something the smoke alarm went off for at least 5-10 mins. I reported this issue in November 2012. Today is the 23rd March 2013 - it still doesnt work. The light in the kitchen stopped working as well when the "electrician" from Trent Maintenence attempted to fix the hob. So now no lighting, no hob. We have sent sent several emails, tried to call, but still… Read Full Review

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★☆☆☆☆

“Bairstow Eve's Cheshunt the worse agency”

Written on: 20/03/2013

No rating not even a one star! They sold us a dodgy house insurance after we authorise them as our lettings agent. What a useless unprofessional bunch and lazy lot! Now we are supposed to claim on the insurance (long story) we are being told otherwise… Read Full Review

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★☆☆☆☆

“Bairstow eves Strood”

Written on: 18/02/2013 by Newhouse999 (1 review written)

Wouldn't trust them as far as I could throw them. We put an offer in on a property, the offer was accepted in writing. I might add that this was our dream property. Anyway we instructed a solicitor paid for the survey and the mortgage fee oh and the solicitors up front fee. A little time passed we had returned the legal pack and assumed all was good only to receive a call from Bairstow Eves Strood to say we had been gezumped. Now we were told that the property was off the market, a guarantee… Read Full Review

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★☆☆☆☆

“Bairstow eves Strood”

Written on: 18/02/2013 by Newhouse99 (1 review written)

Wouldn't trust them as far as I could throw them. We put an offer in on a property, the offer was accepted in writing. I might add that this was our dream property. Anyway we instructed a solicitor paid for the survey and the mortgage fee oh and the solicitors up front fee. A little time passed we had returned the legal pack and assumed all was good only to receive a call from Bairstow Eves Strood to say we had been gezumped. Now we were told that the property was off the market, a guarantee… Read Full Review

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Julieann8's Response to Newhouse99's Review

Written on: 25/04/2013

I am having the same problems now exactly in the same shop, they are shocking!!!!

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★★★★★

“Best ive ever come accross - BE Sanderstead!”

Written on: 15/02/2013 by Buyer23 (1 review written)

Looking to move out to Purley/Kenley area and have experienced some horrible service from other agencies until we had a lovely lady from the Sanderstead office show us a few places. I was surprised that she was bang on time , which wasnt a fluke as she was early the next time as well! She had really good local knowledge and was really passionate about property. A total pleasure to deal with, would recommend!… Read Full Review

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★☆☆☆☆

“DO NOT TRUST SHIRLEY BAIRSTOW EVES”

Written on: 12/02/2013

My parents utilised the services of the Shirley branch of bairstow eves and lets just say they are untrust worthy money grabbing conartists, well the manager [name removed] is anyway. A complete disgrace. At no time was he supportive towards my parents whom had never moved house before instead he played on there insecutities and worries stating that they should except the first offer they received and harraseed them until they agreed to sell to him stating it was highly unlikely they would… Read Full Review

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★★★★★

“Exceptional Level of Service”

Written on: 09/02/2013

Exceptional level of service arranging our let while we were away on holiday. Despite the distance & communication methods being difficult (no fault of yours) Carly dealt with all stages of the let & my representatives excellently & to a successful conclusion. [name removed]'s level of service was exceptional, Derby staff generally much better than those at other Bairstow eves offices. Slight problem with incorrect account quickly sorted by [name removed]. … Read Full Review

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★☆☆☆☆

“The wost agent ever!”

Written on: 26/01/2013

Bairstow Eves (Redditch) are without doubt total charlatans. I ask that your read all the negative reviews on this franchised company and take on board what is being said. If you feel you might use this agent then it’s best to knock on a few doors of existing clients and ask them for their thoughts on their attitude and performance… Read Full Review

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★☆☆☆☆

“Totally USELESS!!!”

Written on: 12/01/2013

We appointed BerstowEves as our letting agents. They charged 12% for doing very little. After terminating our agreement with them we are struggeling to get the tenants deposit back. They seldom respond to emails and seldom return phone calls. This is realy a sign of an unprofessional setup. I will never use them again and wouldn't recommend them to anyone… Read Full Review

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★★★★★

“Really excellent service”

Written on: 12/11/2012 by mochain (1 review written)

I sold my house via Bairstowe Eves. Sale recently completed. The manager of the Branch in Acocks Green was excellent. She explained the whole process to me at the start and said what they would do when acting on my behalf. They did exactly as she had said. I was kept informed throughout the sale for the first time in my experience of selling my home I actually felt that the estate agent was acting on my behalf. Anytime I phoned the office they staff were polite, friendly and answered the phone… Read Full Review

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★☆☆☆☆

“very bad”

Written on: 20/10/2012

never returned calls, got us bidding against ourselves, gave us keys on completion, turned up, the seller was still there… Read Full Review

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★☆☆☆☆

“the worst of the worst”

Written on: 11/10/2012

not efficient, not organised, rude ( when they see we could not exchange at the date they promess and we have no where to go... they nicely told us to go and get a bed and breakfast and that was it normal). 3-4 days to reply to a simple email ... never aske more than 1 question on an email as they won t reply to all of them ... there was nothing to like about them. When visiting property to buy ... the answer for questions was " to be honest I don t know" ... all the time with of course no re… Read Full Review

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