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Mega Bus the low cost intercity travel www.megabus.com
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“Waste of money”

Written on: 18/08/2013 by Lennikelly111 (1 review written)

Your new buses had the entire bus frezing for 5 hrs? How in the world can anyone pay full price for this abuse… Read Full Review

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“Dangerous drivers and very rude”

Written on: 18/08/2013 by H229 (1 review written)

I travelled from London to Paris on the 10.30 am bus on the 14th if August and returned on the 11am bus on the 17th August. The journey started well with easy check in, but that's where it ended. Driving down the motorway, the driver pulled on to the hard shoulder at the bottom of a slip road, slammed on his breaks, jumped out if his seat and informed us he ' could wait no longer' and he ran up the bus to the toilet! A bus full of passengers, on the hard shoulder if the motorway whilst the… Read Full Review

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“Never again - was told to f-off by a driver - charming!!!”

Written on: 16/08/2013

I should point out that I'm not a fan of bus travel but decided to use Megabus as it was significantly cheaper than the alternatives from Aberdeen to Sheffield. I thought it might be 'an experience'. It certainly was! Not in a good way! The attitude of the staff I encountered in Aberdeen was a display of, by far, the worst attitude to customer service I've ever endured. OK, so the travel is cheap, but that doesn't excuse the following... On arrival at the bus station, I'd planned to ask a… Read Full Review

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“MEGABUS poor services at check in desk Victoria Stat...”

Written on: 16/08/2013

Megabus is a very poor services company that do not respect customer. Travelled on bus London- Paris on 7th August 2013 depart at 9.30pm – London Victoria station Lady ( young white long black hair) at check in desk London Victoria station didn’t want to do my check-in..and she just left the desk and screaming..crasy and completely hysteric). I was with my daughter 4 year-old and felf discriminated in front of all traveller watching the scene at the station. Lady told me that I will be… Read Full Review

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“What a joke!!”

Written on: 03/08/2013 by Lozwags (1 review written)

We where traveling from London to Manchester using this low cost service. About an hour into our 4 hour journey smoke was filling the bus. Once the driver stopped we where told it was the air conditioner belt. Which would have been so bad except it was the hottest day in london since 2003. Once the bus finally got to the next point for a new bus to collect us, we where left in the dark and noone advising on what was happening. Next bus came to pick up the 45 + passengers only to smash into the… Read Full Review

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“Why wait ??”

Written on: 02/08/2013 by Ladyike (1 review written)

I traveled round trip from Houston to San Antonio on a double decker and the staff was prompt, caring and courteous. My two suggestions to speed things up and ease congestion would be to have a separate checkin process for travelers boarding without luggage and when offloading, the top level passengers can exit from the front entrance while the lower level passengers can exit the rear. Houston would love to have a stop from Houston to Beaumont or Port Arthur TX… Read Full Review

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“Fantastic service ”

Written on: 19/07/2013 by Scotscraig (1 review written)

I traveled from Falkirk ti London on your gold sleeper service on 18th July the drivers were so helpfull nothing was a problem for them the beds were spotless and the ride was smooth .i would recommend this service to anyone traveling form Scotland to London and a bargain at £35 .thanks for a trouble free journey… Read Full Review

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“third world country travel”

Written on: 18/07/2013 by yukky (1 review written)

my family and i went on the megabus bus for a return day journey from cardiff to london on the 17th july 13. the toilets were horrendous on both journeys. the air conditioning was not working on the journey home - 30 degrees and a stinking toilet which was waffting down the bus for 3 hours. i really felt i was in a third world country. soaking in sweat and smelling of ####. dont bother. cheap yes but horrific!… Read Full Review

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“Worst Experience with a Travel Company”

Written on: 30/06/2013 by Tom_B (1 review written)

Myself and a family member booked a return journey with Megabus from Doncaster to Silverstone for the 2013 F1 British Grand Prix. The bus was due to depart from the pickup point at 0745, therefore we arrived there at 0715 to be on the safe side. Altogether there were at least 13 people at the pickup point waiting for the bus. By 0800 there was still no bus, so one member of the group waiting rang the Megabus helpline, who told him they would find out where the bus was and ring him back within… Read Full Review

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“worst journey ever!!!”

Written on: 27/06/2013 by sam4110 (1 review written)

We booked the mega bus sleeper from Glasgow to London and had the unfortunate experience with the new double decker fleets. The top bunks are no more than a hammock, beware the double bottom bunks may have to be shared with a complete stranger. We will not be doing the return journey as planned it was that horrible. I really don't know why the changed from the old fleet. The most uncomfortable night of my entire life. Beds are hard and the pillow is about the size of an a4 sheet of paper. My… Read Full Review

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“Very decent service - St Pancras to Hull and back.”

Written on: 10/06/2013 by Andrew713 (1 review written)

Found the megabus service very decent. The trip from St Pancras to Hull and back was totally uneventful with very good connections. The bus was clean. The bus / train went on time and connected well with the train / bus in both directions (via East Midlands Parkway). The price was fine. I would definitely recommend the service based on my experience of the service. The only slight delay going up was the drop off at Scunthorpe but it did then allow for a lovely view of the Humber. On the way… Read Full Review

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“London to Glasgow ... Horrible !!!! ”

Written on: 07/06/2013

The stupid driver left me and another girl at manchester without knowing it because we were on the toilet of the station. As always, the toilet on the bus was broken, so after 5 hours of travelling, i asked to the driver when we were stopped in manchester if it was possible to go to the bathroom very quickly, he said yes. when i came back 2min after the bus was gone !!!! and the worst is that another girl i didn't know was in the same situation than me ! the driver didn't checked the bus even… Read Full Review

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“Terrible...”

Written on: 05/06/2013

I booked Megabus Montreal to Toronto roundtrip and it was the most uncomfortable bus ride I ever went on! First off, after having taken Megabus about 15-20 times I NEVER HAD A 10$ TRIP so I don't know where they're pulling that amount out from, the cheapest I ever had was 40-50$ - so in my own opinion, the morale of the story should be to NOT "advertise something Megabus Canada CANT guarantee." Secondly, half the times I go on a Megabus, their internet does not work. Whats up with that? Don't… Read Full Review

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“No bus!”

Written on: 17/05/2013

I booked to travel from Edinburgh Airport to Inverness on 8th May. While waiting for the 8.30pm bus at the airport I realised that by 8.50 that the bus from the Park and Ride at Inverkeithing was on a Bank Holiday timetable and therefore I was going to miss my connection at 9.15 if I waited until the next bus at 9.00pm. I was forced to take a Taxi at the cost of £26 or risk being stranded at the Park and Ride! How could I book a bus that didn't exist! Up till now I was very happy with… Read Full Review

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Rdwooty's Comment

Written on: 23/05/2013

did you book two seperate tickets or was it one ticket from Airport to Inverness with times on it> If so the Megabus are liable to pay but if was two tickets then you are on your own

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Pearsonm's Comment

Written on: 23/05/2013

I booked only one ticket from airport to Inverness.
Thanks

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“Nothing to complain about ”

Written on: 17/05/2013 by sw12 (1 review written)

At the beginning of the month i booked a ticket with megabus going from London Victoria coach station to Newcastle. Due to the last minute decision I expected the coach to be expensive as i had never used a coach before. The price was extremely cheap, costing me just eight pounds there and eight pounds back- a big difference compared to the train costing just over one hundred. I booked the coach and to be honest was expecting the worst having read countless reviews and hearing stories from my… Read Full Review

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“Bad treatment . Delay.”

Written on: 08/05/2013 by Goodandgood1 (1 review written)

Delay 30 minutes . Bad treatment from driver. Date 08/05/2013 due 19:00 bus arrived 19:30 to Bristol… Read Full Review

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“Worst customer service I've had”

Written on: 22/04/2013 by sko127 (2 reviews written)

I have used Megabus in the US before and the people were not nearly as rude to their customers. I had an issue with my booking a journey from Edinburgh to London and needed the change the dates. At the time, it was not an urgent situation so I thought it would be fine to just email instead of call. That turned out to be a terrible idea. They didn't respond to my email before it became urgent, and because of this I wasn't able to change my booking that is supposed to leave today, so I had to… Read Full Review

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“Driver is a danger to other road users”

Written on: 16/04/2013 by digweed (1 review written)

This is not about a using Megabus, but being the receiver of bad driving. 16/04/2013 Bus number ME2 number plate KX61 GD2 twice past me whilst I was cycling down the Old Kent Road in a very dangerous manner. The second pass showed intent on scaring me as I had a word with his about the first pass. This was at 7.15am when the roads are relatively quiet but the driver of this coach was in a hurry. I have this all on helmet camera and have contacted Citylink who in themselves are an awful courier… Read Full Review

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“This isn't first class, it's cheap transport. Be realistic”

Written on: 08/04/2013 by Tom_Overs (1 review written)

As a university student, cheap transport between Newcastle and Birmingham is important. Trains start at £30, whilst the Megabus starts at a tenner for the same journey. Admittedly it will take at least 2 hours longer, but for the price you're paying, it is less than a quarter of the fuel cost by car. In reality, it isn't going to be anything like first class. You will probably have to share a seat, and in honesty, lots of the people on the bus will smell. But remember what you've paid. The… Read Full Review

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“terrible”

Written on: 28/03/2013

The journey wasnt so bad from newcastle to sheffield but when we were due to go back the bus was more than an hour late,after sitting on the bus for not even half an hour it had stopped and we were told to get off as some thing was wrong with the bus,we then got a left in some shopping centre for an hour and a half while they fixed the bus,i wont be using this service again!… Read Full Review

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