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Mega Bus the low cost intercity travel www.megabus.com
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“Terrible...”

Written on: 05/06/2013

I booked Megabus Montreal to Toronto roundtrip and it was the most uncomfortable bus ride I ever went on! First off, after having taken Megabus about 15-20 times I NEVER HAD A 10$ TRIP so I don't know where they're pulling that amount out from, the cheapest I ever had was 40-50$ - so in my own opinion, the morale of the story should be to NOT "advertise something Megabus Canada CANT guarantee." Secondly, half the times I go on a Megabus, their internet does not work. Whats up with that? Don't… Read Full Review

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“No bus!”

Written on: 17/05/2013

I booked to travel from Edinburgh Airport to Inverness on 8th May. While waiting for the 8.30pm bus at the airport I realised that by 8.50 that the bus from the Park and Ride at Inverkeithing was on a Bank Holiday timetable and therefore I was going to miss my connection at 9.15 if I waited until the next bus at 9.00pm. I was forced to take a Taxi at the cost of £26 or risk being stranded at the Park and Ride! How could I book a bus that didn't exist! Up till now I was very happy with… Read Full Review

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Rdwooty's Comment

Written on: 23/05/2013

did you book two seperate tickets or was it one ticket from Airport to Inverness with times on it> If so the Megabus are liable to pay but if was two tickets then you are on your own

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Pearsonm's Comment

Written on: 23/05/2013

I booked only one ticket from airport to Inverness.
Thanks

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“Nothing to complain about ”

Written on: 17/05/2013 by sw12 (1 review written)

At the beginning of the month i booked a ticket with megabus going from London Victoria coach station to Newcastle. Due to the last minute decision I expected the coach to be expensive as i had never used a coach before. The price was extremely cheap, costing me just eight pounds there and eight pounds back- a big difference compared to the train costing just over one hundred. I booked the coach and to be honest was expecting the worst having read countless reviews and hearing stories from my… Read Full Review

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“Bad treatment . Delay.”

Written on: 08/05/2013 by Goodandgood1 (1 review written)

Delay 30 minutes . Bad treatment from driver. Date 08/05/2013 due 19:00 bus arrived 19:30 to Bristol… Read Full Review

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“Worst customer service I've had”

Written on: 22/04/2013 by sko127 (2 reviews written)

I have used Megabus in the US before and the people were not nearly as rude to their customers. I had an issue with my booking a journey from Edinburgh to London and needed the change the dates. At the time, it was not an urgent situation so I thought it would be fine to just email instead of call. That turned out to be a terrible idea. They didn't respond to my email before it became urgent, and because of this I wasn't able to change my booking that is supposed to leave today, so I had to… Read Full Review

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“Driver is a danger to other road users”

Written on: 16/04/2013 by digweed (1 review written)

This is not about a using Megabus, but being the receiver of bad driving. 16/04/2013 Bus number ME2 number plate KX61 GD2 twice past me whilst I was cycling down the Old Kent Road in a very dangerous manner. The second pass showed intent on scaring me as I had a word with his about the first pass. This was at 7.15am when the roads are relatively quiet but the driver of this coach was in a hurry. I have this all on helmet camera and have contacted Citylink who in themselves are an awful courier… Read Full Review

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“This isn't first class, it's cheap transport. Be realistic”

Written on: 08/04/2013 by Tom_Overs (1 review written)

As a university student, cheap transport between Newcastle and Birmingham is important. Trains start at £30, whilst the Megabus starts at a tenner for the same journey. Admittedly it will take at least 2 hours longer, but for the price you're paying, it is less than a quarter of the fuel cost by car. In reality, it isn't going to be anything like first class. You will probably have to share a seat, and in honesty, lots of the people on the bus will smell. But remember what you've paid. The… Read Full Review

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“terrible”

Written on: 28/03/2013

The journey wasnt so bad from newcastle to sheffield but when we were due to go back the bus was more than an hour late,after sitting on the bus for not even half an hour it had stopped and we were told to get off as some thing was wrong with the bus,we then got a left in some shopping centre for an hour and a half while they fixed the bus,i wont be using this service again!… Read Full Review

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“Worst Service ”

Written on: 25/03/2013 by Manik28 (1 review written)

I am currently on board with Megabus from london to Edinburgh 22:30 service on 24/03/2013 sunday.Worst transport that I have used in the UK . The conductor was very rude and irritated. The coach was absolutely cold as there was no heating. When asked the driver and the conductor about the heating, straight answer was given that there is no heating in the bus. My seat was at the back just in front of the toilet and it was freezing over there as the cold air was coming no clue from whr ??? I… Read Full Review

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Hamstercheeks896's Response to Manik28's Review

Written on: 25/03/2013

Sure you were on a megabus? reason I ask is this, I use them all the time, and granted they are not always the best, but not once in 3 years have i been allocated a seat, nor do they carry inspectors, nor do thier drivers work for 24 hours, its illegal, think you may have your wires crossed, or they used a different company to help them out, if it is the case, then Megabus and there drivers cannot be held accountable for the actions of this conductor.

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“MEGALATE BUS”

Written on: 22/03/2013 by Mitchyutd10 (1 review written)

Cardiff to London 7.45 bus arrived 9.45 and left a lot of people including small children and even a baby standing out in the cold freezing. A number of people contacted the company to check when the bus was arriving and we were told 3 different times leading up to when it did actually arrive 2hours LATE! Now I understand companies can have problems and buses break down etc but where was the communication and back up plan? If there were problems then surely it doesn't take a whole 2 hours to… Read Full Review

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“Not satisfactory. Poor care of passenger belongings.”

Written on: 20/03/2013

I left a suitcase in the luggage compartment of a bus last week. Admittedly, this was my fault but I called Megabus instantly to inform them that my case was still on the moving bus that had just left my stop and I gave a lost property report over the phone. I was informed that all remaining luggage would be deported back to Glasgow after the bus terminated but a week later, my suitcase has still not been located and there is no evidence of it anywhere! I think this is completely ridiculous!… Read Full Review

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Amy.har's Comment

Written on: 03/04/2013

Well, seeing this review made me feel I am not going to have a sight of my bag which I lost yesterday. They are so unprofessional, they even said that I need to wait 28 days to wait to hear from them!!

How stupid?? Yes, we did forget the bag, however, it doesn't take 28 days to locate a bag which was on the bus, and we were exactly the same as you, we called as the bus was terminating at the next station!!

Just curious, did you get your luggage back?

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“Absolute Joe Soaps”

Written on: 11/03/2013

Took the megabus from Cheltenham to London. The pick up point clearly stated on the tickets was Cheltenham Promenade and we were there at 7am for our departure at 7:25am. It got to about 7:20 and we thought it must just be late. At 7:30 a National Expeess coach turns up and I decide to ask him if he knows anything to which he replied "you've missed it the megabus is normally at the Inner Promenade", the Inner Promenade was just around the corner but not visible from the Promenade waiting stops… Read Full Review

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Rdwooty's Comment

Written on: 23/05/2013

did you not check the map available on the web site showing the plan for the pickup point\/

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“Wash the buses please!!”

Written on: 07/03/2013 by disciple (1 review written)

Prices are good, left London on time and arrived in the Midlands as published. However, the windows were in desperate need of washing, so much so that it somewhat obscured the views out of them… Read Full Review

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“High on life”

Written on: 22/02/2013 by Cra1g1986 (1 review written)

All the people posting negative reviews about the megabus, get some MDMA peeps, best journey off my life!!!… Read Full Review

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“Short tempered staff but good prices”

Written on: 19/02/2013

Coaches were on time to Plymouth, London and Dundee there and back. Good quality coaches, too. However staff and drivers seem very short tempered and annoyed, had an enquiry at London for their help desk and the lady was rude and so was the driver from London to Plymouth. Also confusing at one point because the coach said Exeter only and still went to Plymouth which prompted my question in the first place. But you can't complain too much at getting from one end of the country to the other for… Read Full Review

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“easy to book,great parking at stop, and good service”

Written on: 17/02/2013

easy to find site on web,then easy to book and pay for. the stop is at the Park and Ride so parking is easy and able to leave the car overnight. the two journeys..return..was on time,comfy and well driven. A good experience… Read Full Review

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“Worst Driver Ever !”

Written on: 15/02/2013

driver extremely rude to paying customers . this was first time going to orlando from Atlanta . on te 12:15 bus .My husband is disabled & does not hear well . I was worried abount my husband traveling alone but was reassured I could contact him on cellphone. He was ask to turn volume all the way down on his phone . All the passengers were instructed not to talk . If she could hear you she would talk to you like you were a child. Embarass you . It was said she was neurotic and did not need to be… Read Full Review

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“Not good enough”

Written on: 09/02/2013 by starcraft (1 review written)

I have recently used the Megabus to travel from Chicago to Cleveland First of all, the Megabus stop is at the open air Meaning you will wait under any weather condition for the bus which was the case for me I had to wait for the bus at 11:30 am at Chicago at a degree of -16 which was freezing cold until the bus came They don't have a covered/closed bus stop where you can comfortably wait The other point is about the luggage allowance Although I had one bag which was almost the size and… Read Full Review

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“lost siutcase”

Written on: 24/01/2013 by panico (1 review written)

they lost my sons suitcase, and it is a month later and they still havent found it all they have to do is ask the driver what he has done with it, not a difficult problem to solve is it,to megabus it seems it is they cant act on it untill the bus driver has reported it to lost property… Read Full Review

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Stressedandupset's Response to panico's Review

Written on: 20/03/2013

Did you ever get your suitcase back?

I left a case in the luggage compartment on a bus last week. I phoned megabus instantly and they informed me that the driver would deport any remaining luggage back to Glasgow once the bus terminated. I am still yet to hear. I don't understand how it has not have been located! Where is the breakdown in the system?! They knew the case was on the bus so surely they have a responsibility to make sure it gets deported back to Glasgow when a report has been made!

I just wondered if you ever got your case back or if you took any steps after this point? I desperately want to find mine!!

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Panico's reply to Stressedandupset's Comment

Written on: 21/03/2013

no they still havent found the suitcase since mid december when it was reported
now in the hands of the police

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“What a joke.”

Written on: 22/01/2013 by Mishking (1 review written)

What an absolute joke. I booked 2 tickets to travel to London the day before my departure date for just £8.00. "What a bargain" you may think (as did I when booking). Bargain.....NO, NIGHTMARE......YES. I had an appointment in London at 4pm so booked the 10.15 bus. Whilst waiting at the departure destination for 20 minutes after the due time of the bus I decided to ring megabus customer services to check there were no delays as we had quite a bit of snow. Once through to an advisor she told me… Read Full Review

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