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Mega Bus the low cost intercity travel www.megabus.com
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“terrible”

Written on: 28/03/2013

The journey wasnt so bad from newcastle to sheffield but when we were due to go back the bus was more than an hour late,after sitting on the bus for not even half an hour it had stopped and we were told to get off as some thing was wrong with the bus,we then got a left in some shopping centre for an hour and a half while they fixed the bus,i wont be using this service again!… Read Full Review

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“Worst Service ”

Written on: 25/03/2013 by Manik28 (1 review written)

I am currently on board with Megabus from london to Edinburgh 22:30 service on 24/03/2013 sunday.Worst transport that I have used in the UK . The conductor was very rude and irritated. The coach was absolutely cold as there was no heating. When asked the driver and the conductor about the heating, straight answer was given that there is no heating in the bus. My seat was at the back just in front of the toilet and it was freezing over there as the cold air was coming no clue from whr ??? I… Read Full Review

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Hamstercheeks896's Response to Manik28's Review

Written on: 25/03/2013

Sure you were on a megabus? reason I ask is this, I use them all the time, and granted they are not always the best, but not once in 3 years have i been allocated a seat, nor do they carry inspectors, nor do thier drivers work for 24 hours, its illegal, think you may have your wires crossed, or they used a different company to help them out, if it is the case, then Megabus and there drivers cannot be held accountable for the actions of this conductor.

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“MEGALATE BUS”

Written on: 22/03/2013 by Mitchyutd10 (1 review written)

Cardiff to London 7.45 bus arrived 9.45 and left a lot of people including small children and even a baby standing out in the cold freezing. A number of people contacted the company to check when the bus was arriving and we were told 3 different times leading up to when it did actually arrive 2hours LATE! Now I understand companies can have problems and buses break down etc but where was the communication and back up plan? If there were problems then surely it doesn't take a whole 2 hours to… Read Full Review

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“Not satisfactory. Poor care of passenger belongings.”

Written on: 20/03/2013

I left a suitcase in the luggage compartment of a bus last week. Admittedly, this was my fault but I called Megabus instantly to inform them that my case was still on the moving bus that had just left my stop and I gave a lost property report over the phone. I was informed that all remaining luggage would be deported back to Glasgow after the bus terminated but a week later, my suitcase has still not been located and there is no evidence of it anywhere! I think this is completely ridiculous!… Read Full Review

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Amy.har's Comment

Written on: 03/04/2013

Well, seeing this review made me feel I am not going to have a sight of my bag which I lost yesterday. They are so unprofessional, they even said that I need to wait 28 days to wait to hear from them!!

How stupid?? Yes, we did forget the bag, however, it doesn't take 28 days to locate a bag which was on the bus, and we were exactly the same as you, we called as the bus was terminating at the next station!!

Just curious, did you get your luggage back?

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“Absolute Joe Soaps”

Written on: 11/03/2013

Took the megabus from Cheltenham to London. The pick up point clearly stated on the tickets was Cheltenham Promenade and we were there at 7am for our departure at 7:25am. It got to about 7:20 and we thought it must just be late. At 7:30 a National Expeess coach turns up and I decide to ask him if he knows anything to which he replied "you've missed it the megabus is normally at the Inner Promenade", the Inner Promenade was just around the corner but not visible from the Promenade waiting stops… Read Full Review

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Rdwooty's Comment

Written on: 23/05/2013

did you not check the map available on the web site showing the plan for the pickup point\/

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“Wash the buses please!!”

Written on: 07/03/2013 by disciple (1 review written)

Prices are good, left London on time and arrived in the Midlands as published. However, the windows were in desperate need of washing, so much so that it somewhat obscured the views out of them… Read Full Review

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“High on life”

Written on: 22/02/2013 by Cra1g1986 (1 review written)

All the people posting negative reviews about the megabus, get some MDMA peeps, best journey off my life!!!… Read Full Review

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“Short tempered staff but good prices”

Written on: 19/02/2013

Coaches were on time to Plymouth, London and Dundee there and back. Good quality coaches, too. However staff and drivers seem very short tempered and annoyed, had an enquiry at London for their help desk and the lady was rude and so was the driver from London to Plymouth. Also confusing at one point because the coach said Exeter only and still went to Plymouth which prompted my question in the first place. But you can't complain too much at getting from one end of the country to the other for… Read Full Review

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“easy to book,great parking at stop, and good service”

Written on: 17/02/2013

easy to find site on web,then easy to book and pay for. the stop is at the Park and Ride so parking is easy and able to leave the car overnight. the two journeys..return..was on time,comfy and well driven. A good experience… Read Full Review

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“Worst Driver Ever !”

Written on: 15/02/2013

driver extremely rude to paying customers . this was first time going to orlando from Atlanta . on te 12:15 bus .My husband is disabled & does not hear well . I was worried abount my husband traveling alone but was reassured I could contact him on cellphone. He was ask to turn volume all the way down on his phone . All the passengers were instructed not to talk . If she could hear you she would talk to you like you were a child. Embarass you . It was said she was neurotic and did not need to be… Read Full Review

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“Not good enough”

Written on: 09/02/2013 by starcraft (1 review written)

I have recently used the Megabus to travel from Chicago to Cleveland First of all, the Megabus stop is at the open air Meaning you will wait under any weather condition for the bus which was the case for me I had to wait for the bus at 11:30 am at Chicago at a degree of -16 which was freezing cold until the bus came They don't have a covered/closed bus stop where you can comfortably wait The other point is about the luggage allowance Although I had one bag which was almost the size and… Read Full Review

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“lost siutcase”

Written on: 24/01/2013 by panico (1 review written)

they lost my sons suitcase, and it is a month later and they still havent found it all they have to do is ask the driver what he has done with it, not a difficult problem to solve is it,to megabus it seems it is they cant act on it untill the bus driver has reported it to lost property… Read Full Review

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Stressedandupset's Response to panico's Review

Written on: 20/03/2013

Did you ever get your suitcase back?

I left a case in the luggage compartment on a bus last week. I phoned megabus instantly and they informed me that the driver would deport any remaining luggage back to Glasgow once the bus terminated. I am still yet to hear. I don't understand how it has not have been located! Where is the breakdown in the system?! They knew the case was on the bus so surely they have a responsibility to make sure it gets deported back to Glasgow when a report has been made!

I just wondered if you ever got your case back or if you took any steps after this point? I desperately want to find mine!!

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Panico's reply to Stressedandupset's Comment

Written on: 21/03/2013

no they still havent found the suitcase since mid december when it was reported
now in the hands of the police

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“What a joke.”

Written on: 22/01/2013 by Mishking (1 review written)

What an absolute joke. I booked 2 tickets to travel to London the day before my departure date for just £8.00. "What a bargain" you may think (as did I when booking). Bargain.....NO, NIGHTMARE......YES. I had an appointment in London at 4pm so booked the 10.15 bus. Whilst waiting at the departure destination for 20 minutes after the due time of the bus I decided to ring megabus customer services to check there were no delays as we had quite a bit of snow. Once through to an advisor she told me… Read Full Review

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“Always late!”

Written on: 17/01/2013 by Randy1981 (1 review written)

I have used the London to Swansea service about 5 times lately due to last minute train fares being extortionate and every single time getting to my destination has been severely delayed, they've always got some excuse. I'll never use them again… Read Full Review

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“DO NOT USE THIS SERVICE.”

Written on: 26/12/2012 by jrougeau (1 review written)

Megabus left me and a number of other passengers stranded in downtown Dallas on Christmas night without adequate warning and made no acceptable attempt to remedy the situation. There were no service advisories on the website and another passenger was told after a 30-min hold (typical for their cust serv line) that there was no interruption of service. We had to rent a car to drive on the clear, snow-less road back to Austin that Megabus found to be so treacherous. This is the second time I've… Read Full Review

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“Rubbish and I didn't even get on the bus!”

Written on: 18/12/2012

I used the Megabus service for the first time (and last) so was looking forward to going to London from Birmingham. I am absolutely disgusted that the bus did not turn up on time... Fair enough if it was a 15-20 minute delay but there was no sign or no-one around at all to let me know as I waited in the freezing cold and rain for over an hour! I had to be in London for a certain time and there was no way I would make it so I had to arrange another way to get there, costing time and MORE money!… Read Full Review

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“Ruined my trip ”

Written on: 14/12/2012 by Lallydev (1 review written)

I travelled from Glasgow to London by megabus on 2nd dec. I choosed sleeper service and paid more than 70 quid for that . The bus broke down after 1 & 1/2 hour journey and driver said us there is another bus coming and now passengers are goin by that one. But in that one there was no sleepers and we had to travel on ordinary seats and that bus took extra four and half hour to reach at London . It's very bad experience to travel by megabus Shame… Read Full Review

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“Nothing cheap about it”

Written on: 04/12/2012 by TheSpawnOfSatan (2 reviews written)

MEGABUS dep. Edinburgh Bus Station 11:00am, arr. Perth Bus Station 12:38pm (£11.00) dep. Perth Bus Station 4:10pm, arr. Edinburgh Bus Station 5:50pm (£11.00) + Reservation fee (£0.50) Total £22.50 SCOTRAIL Tuesday, 04 December 2012 dep. Edinburgh Waverley [EDB] 11:03am, arr. Perth Train Station [PTH] 12:36pm dep. Perth Train Station [PTH] 4:01pm, arr. Edinburgh Waverley [EDB] 5.23pm Reservation fee (£0.00) Total £16.30 I refuse to pay more to travel in a stuffy, tacky coloured… Read Full Review

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“LATE TO DESTINATIONS: On 12/01/2012 and 12/02/2012 I...”

Written on: 02/12/2012

LATE TO DESTINATIONS: On 12/01/2012 and 12/02/2012 I rode from Richmond to New York and back on MegaBus. 12/01/2012 scheduled Richmond departure 0310 actual departure 0355 - 45 minutes late 12/01/2012 scheduled Washington departure 0515 actual departure 0630 - 1 hour and 15 minutes late Although we were very late the driver stopped for a 15 minute rest stop which lasted in actuality 30 minutes. 12/02/2012 scheduled Washington D. C. arrival 0545 actual arrival 0635 - 50 minutes late This caused… Read Full Review

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“No bueno ”

Written on: 18/11/2012

After being told to take either megabus or bolt bus from manhattan to Boston, I booked my ticket for megabus and now regret it. the bus was 40 minutes late and the driver was very unprofessional. He was texting and taking phone calls the entire drive, and cursing at the cars around us. He also through his cup on the ground out of frustration I guess because of te traffic. He drove very fast and weaved around other cars, honking his horn atthem to get out of the way. Next time I'll book a flight… Read Full Review

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