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Mega Bus the low cost intercity travel www.megabus.com
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“Don't Bother”

Written on: 13/08/2014 by Hammondfb258 (1 review written)

London to Worcester rubbish service bus was 3 hours late arriving, no one of any help at customers service probably cost me more in phone calls than the ticket. You get what you pay for… Read Full Review

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“Mega bus requires mega patients. ”

Written on: 11/08/2014 by Alan383 (1 review written)

My outward trip was meant to leave at 4pm passengers were asked to be 15min early do several pickups and arrive in London 7pm. Bus arrived at 4:30 and didn't leave our stop until 4:50, we then made a further 3 stops.... Although no1 got either in or off at either of these stops, arrived in London at 9.30pm. Return trip was due to leave at 2:30pm, passengers told to arrive two hours early. Coach finally arrived at 4:10, fully loaded by 4.20 however driver left us locked on the bus and walked… Read Full Review

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“You pay for what you get -appalling! ”

Written on: 10/08/2014 by HoldenWeaver (1 review written)

I would just like to first write a summary of my review for those who do not have the time to read my full account. I travel regularly back and forth Cardiff and London and normally use National Express. I have used mega bus several times in the past and have had only a negative experience. This one was no exception unfortunately; although cheap the company is disorganised, customer service team are argumentative (which is a shame as bus drivers are generally very friendly) and the buses are… Read Full Review

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Danni1002's Comment

Written on: 11/08/2014

I also found the staff solis treated and argumentative.

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“Worst bus I have ever taken. ”

Written on: 07/08/2014

I purchased tickets for mega bus to go to Boston from New York. The departure time was 810 pm. Mega bus policy states that it requires you to arrive 15 minutes early so that the bus driver has proper time to prepare. This was my first time taking mega bus and the address that it told me to go to and the actually address did not match. So when I arrived to the address that it told me to go to it wasn't the proper address. By the time I found the busses which was a block away I was 3 minutes… Read Full Review

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“The worst bus service ever!!!”

Written on: 04/08/2014 by Porteryi36 (1 review written)

Hello! I have recently taken Megabus from Buffalo, NY USA to New York, NY USA. Here is what I had happened to me: Problem #1: The bus showed up 4 hours late coming from Toronto, ON. It was absolutely ridiculous. The driver didn't even speak to us, yet he was sitting at the Transportation Center right next to me. He had an attitude like he didn't want to be bothered and you guys don't have anybody at the counter to answer any questions. Problem #2: when the bus finally showed up, I ran to… Read Full Review

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“Great driver”

Written on: 02/08/2014 by Bairdid44 (1 review written)

GREAT DRIVER ONLY THING BATHROOM WAS VERY INSANITARY IT WAS FUNKY THE PEOPLE TALKED LOUD THE WHOLE 12 HOUR RIDE IT WAS COMFORTABLE KINDA HOT WIFI DO NOT WORK… Read Full Review

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“Great Value, Not-So-Great Service.”

Written on: 02/08/2014 by DarkStarPoet (1 review written)

GOOD THINGS The seats were very comfortable, due to being the same style as what you'd expect on a typical Stagecoach bus. The journey time isn't too long - shorter than National Express, anyway. /wink Personal air-conditioning. You can't control how much cool air you receive, but you can choose directional flow and turn it on and off as you wish. Personal lighting. If you're travelling at night, you'll be pleased to know you can read a book. BAD THINGS Enough legroom to get by, but… Read Full Review

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“Bad customer service, unorganized wai, wi-fi doens't...”

Written on: 29/07/2014 by Bklyn-DC (1 review written)

I stopped using Megabus years ago and I wanted to give them another try a couple of weeks ago: NYC-DC. Horrible: They are so unorganized and cranky at the waiting line. You wait and wait under the hot sun and they is bunch of staff apparently doing nothing. It is very unorganized. Customer service is not good. They stop and they don't even ask the passengers if we want to to direct or make a stop. There is no movie or the bus and the WI-FI doesn't seem to work well and in a constant manner: I… Read Full Review

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“mega bus”

Written on: 26/07/2014 by Romank89 (1 review written)

I'm sick and tired of paying for me and my son to sit together as he is only two because every time I do theres no rules or reservation number so I have to start arguing cause people won't move bare in mind they are single person traveling alone even though its good value and drivers are always cheerful they need to sort the booking cause im wasting money… Read Full Review

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“Unsanitary bathrooms”

Written on: 21/07/2014 by megatraveler (1 review written)

I have made 8 trips now on the Mega Bus during this year and have found that traveling a few hrs from one stop to another, when you are getting off is OK. You don't need to use the bathroom. Traveling long trips is very hazardous to your health - the bathrooms on every bus I have rode were more than filty - three trips I know were originating trips and the bathrooms were all to dirty for anyone to use from the start- most people would open the door and Yell, "Oh My GOD!" and slam the door… Read Full Review

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“megabus gold torture”

Written on: 20/07/2014 by 23Holder (1 review written)

I travelled overnight on the megabus gold from Cardiff to Glasgow the experience was horrendous, I was travelling with my son and daughter and my first reaction was of panic when I was shown the so called bed, it was tiny and had side bars which you had to try to climb into, there was a hammock type bed directly above which was about 6 inches away me. I felt like a caged animal , it was very claustrophobic My son is 6ft 2in and I do not know how he managed to get into such a small space, my… Read Full Review

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“If you have standards do not ride it.”

Written on: 17/07/2014 by 320Stafford (1 review written)

It comes down to this. You cannot really beat the price. I went on it to avoid renting a car and going through that hassle. But it does pick up and drop off in rough parts of town. There are some sketchy and loud people who ride it. The customer service is horrible and the luggage system sucks (I accidently switched with another passenger and although I know it was my fault with the little resources they could have given me they refused and could care less) they refused to let me speak to a… Read Full Review

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“37 HOURS OF UNHAPPINESS”

Written on: 16/07/2014 by Alvarez22 (1 review written)

THE STAFF COULD HAVE BEEN MORE PLEASANT. A LOT OF THE STOPS HAD NO BATHROOMS, SEATS,FOOD VENDORS, AND NO COVERING IF IT RAINED.i AM DISABLED AND HAD NO IDEA THAT I COULD HAVE GOTTEN ON BUS FIRST. Should be asked if anyone is disabled when booking ticket. The drivers should have control of the air condition and heating system. the bus was very hot and the driver told us that he had no control of the air conditioning. I have a spine condition and can not sit for long periods of time. I stood up… Read Full Review

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“Easy and great price ”

Written on: 14/07/2014 by McDaniel491 (1 review written)

I used mega bus from Chester to London, to see eminem at wembley, it was late to pick us up once by 15 minutes but apart from that it was easy and stress free and best of all cheap!! I didn't use the toilets but had friendly staff and aircon etc, it took 6 hours which was hard to cope with as it stops off in manchester on the way to London and returning home, slight pain and takes longer but for the price you can't complain, would defo use them again! Thank you… Read Full Review

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“Late!!!!”

Written on: 09/07/2014 by Hoffman304 (1 review written)

Rode bus from Balt.to NY. Left on time from Balto.at 6:20am. Unfortunately return from NY was 3 hours late. Our scheduled time to leave NY was 7pm and bus did not arrive at stop until 8:45. Did not leave NY until 9pm. Had this same experience last time I rode Mega Bus… Read Full Review

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“A Great Deal with a couple of small hangups”

Written on: 07/07/2014 by AlejandroGorman288 (1 review written)

My first time riding the Megabus. The price was great, the bus looked clean and fairly new, and the bathroom was very clean also. I took the bus from Orlando to New Orleans for only $20. Then back for $20. The seats were comfortable because of the curve of the backs. Arrivals and departures were on time and a couple of rest breaks were timed well for stretching, eating and bathroom time. The staff was courteous. It's better to sit in a regular seat as opposed to one with a table. At the… Read Full Review

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“Terrible and unsafe”

Written on: 29/06/2014 by maxbarnish (1 review written)

I travelled with 'Megabus Gold' from London to Aberdeen in March and it was truly terrible. Victoria Station has no free toilets- government please ban these fees if you have any concern for justice, not acceptable. I found a toilet at a nearby pub. On board the steward was very grumpy and got annoyed that people couldn't understand his heavy Glaswegian dialect. The website mentioned on board refreshments, but these were minimal. It was billed as a 'first class only' bus, but if that was first… Read Full Review

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“WORST BUS COMPANY!”

Written on: 29/06/2014 by Dickeyhg114 (1 review written)

Ok, where do I start?! Firstly, I've always used a train to travel anywhere within the UK but after the seeing a megabus advert, I decided to try it out. I am disappointed to say that my first experience will be my LAST! The coach was 20mins late and even after arriving the driver didn't bother to apologise or show and sympathy for the delay. Secondly, while we address the driver, he was rude! He was cocky, arrogant and unprofessional. Lastly, the standards of the coach were well below economy!… Read Full Review

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“Old, warm and Smelly”

Written on: 23/06/2014 by 95Hart (1 review written)

Booked the mega us from Glasgow to London as I have used this service before and thought it was really good value, modern fleet and a comfortable journey. This time however, stuck on an old single Decker with no air conditioning, sweating like mad. Not being able to sleep at all. The toilet door was broken and also smelled extremely bad. Would have been nice of megabus to inform us that we are not getting their normal more comfortable buses before we travelled. Quite embarrassing to brand… Read Full Review

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“Well Worth It!”

Written on: 19/06/2014 by convention (1 review written)

My partner and I have used Megabus on a few occasions, Cardiff to Bristol and Cardiff to London and found it to be really good value for money. We decided to give MegabusGold a try yesterday for a theatre break in London returning today. We caught the 6.30am from Cardiff, the driver and assistant were brilliant, a really lovely couple of young fella's who couldn't do enough for us. We sat upstairs, chairs didn't recline but were really comfy and plenty of legroom. The assistant then brought… Read Full Review

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