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Mega Bus the low cost intercity travel www.megabus.com
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“Never ever opt for this bus even if you have to pay 10...”

Written on: 29/06/2012 by Lr123 (1 review written)

Never ever opt for this bus even if you have to pay 10 pounds extra try national express. Megabus staff treat you like animals more than humans. They are rude and never give u proper information. First day experience for me in mega bus. Lady in the reception told bus is half hour delayed and when I asked controller after half hour he told bus has already left.all buses were delayed for more than 45 minutes and I have never seen any un civilised staff like that of mega bus. I would give a minus… Read Full Review

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Guest's Response to Lr123's Review

Written on: 02/08/2012

I think you've got your companies mixed up, in my experience National Express are pure evil, whereas Megabus staff are chilled and pleasant.

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“Abandoned”

Written on: 23/06/2012

Megabus..never again. Was going from Glasgow to Manchester to see springsteen , booked a couple of months ago,got a great price. Got down no bother,bus was crowded but comfortable enough..then..return journey at 0130 from Manchester ,driver told myself and 5 other passengers bus was full and there was another bus just behind him that would she us to Glasgow, he lied, there was no other bus and they abandoned 6 passengers including 2 females in Manchester at 0130 in morning. Ended up spending a… Read Full Review

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“Not too bad but has its flaws.”

Written on: 22/06/2012 by decemberboy (1 review written)

Having been offered a ticket to see one of my musical heroes Bruce Springsteen in Sunderland I decided to have a look at Megabus as an alternative to the more expensive National Express, being on a tight budget the train was out of the question. A quick look on their website and I'd found a return from Birmingham to Newcastle (where my hotel was) for £25, which I found to be fantastic value for money even if it meant a longer journey. Arriving at my stop in Birmingham in plenty of time for… Read Full Review

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“Worst coach service providers ”

Written on: 20/06/2012 by Ruhr (1 review written)

Hate megabus with passion. Hasnt happened once, or twice and numerous occasions. The only reason am giving them a one star is they ve got polite drivers. If not mega bus can delay u for hours. There was one occasion I had to wait for 3 hours till 22 mid night to get a taxi home cos they didn't turn up. As an writing now am waiting for service 35 from Bristol Uwe to which was supposed to turn up at 16:35… Read Full Review

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“Cheap and cheerful”

Written on: 10/06/2012

Me, my mum and little brother used this service to visit my dad who is working away in London. We booked online, and only found out (after noticing the small print AFTER we had ordered) that the megabus would only take us part way to east midlands parkway, at which we would board a train to take us to St Pancras. We wanted a journey as smooth as possible because my brother has anxiety problems. We tried to explain and get a refund, but we could not. On the outbound journey, the coach was jam… Read Full Review

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“Disgusted by staff behaviour”

Written on: 23/05/2012

The most horrible staff and customer service. Yes it's cheap and it is ideal in this current hard financial time but we don't deserve the rudeness and Un professional behaviour by staff, specialy the drivers, they think we are cheap and we don't deserve better service. I had a return ticket from London to Leeds in Victoria bus station. I saw two bus came on same stand and in last 10 minutes they decided to change the stand and I was not aware of that. When I noticed the stand gate says Cardiff… Read Full Review

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“London to France on Megabus”

Written on: 21/05/2012 by Carrie-Anne (1 review written)

After reading a number of bad reviews I was a little concerned about the trip to France I had booked with Megabus. Nevertheless off we went to London Victoria a few weekends ago. The bus arrived on time, was clean comfortable and even had wireless :D We arrived at Dover with plenty of time to stretch our legs and get some fresh air. We chatted to our driver who knew the area we were staying in and offered us directions to our hotel and advise on the procedure for the return pick up. V… Read Full Review

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“Amazing!”

Written on: 11/05/2012 by ruby_miller (1 review written)

People love moaning don't they? I've been using the Megabus to get around the UK for years, and think it's brilliant value for money, especially as train fares are so extortionate now as well. I have had a few delays, it's true - but nothing too horrendous. Out of about 20 journeys, I've had 2 delays. Which is probably on a par with trains to be fair. No, it's not as comfortable or quick as a train - but it's a bus, so what do you expect? As I said before - amazing value for money, and I… Read Full Review

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“York to London”

Written on: 10/05/2012 by Devo (1 review written)

I read a few reviews on here before I went and what a load of drivel!! I arrived at Leeman Rd at 6.45am on the saturday morning and the bus got there 10 minutes before leaving time - driver explained exactly how it all worked about going to East Midlands Parkway station and a megabus staff member would give us a ticket for the train to get through the barrier at St Pancras.Driver was very friendly and had a sense of humour. Everything went as smooth as could be and we goot to St pancras just… Read Full Review

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“Cheap fare, appalling service.”

Written on: 01/05/2012

I booked a journey from Leeds to Reading for my 21 year old daughter returning to university after the holiday. Leeds to London ok. London to Reading a joke. The driver didn't even stop in Reading and carried on towards Swindon. By the time my daughter and another Reading student realised it was too late. He wouldn't return to Reading as he was contracted to do and dropped the two girls at a service station on the M4 and told them to make their own way home at 10.00 p.m. How irresponsible is… Read Full Review

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“Not a bad experience”

Written on: 30/04/2012 by missy2 (2 reviews written)

Two weeks ago I wanted to travel from London to Bristol at short notice but wanted to pay as little as possible. I usually go with National Express but I noticed that Megabus was much cheaper (I spent £11.50 in total, inc. outbound and inbound reservations). When I got to Victoria Coach Station, it wasn't immediately obvious where the coach was. I went to the correct boarding gate but couldn't see any coaches with the MegaBus livery. It turned out the coach was behind a National Express… Read Full Review

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“No show Mega Bus”

Written on: 24/04/2012 by Daziree (1 review written)

Booked the 1.30 pm Mega bus from Bristol to London for 23 April. Had an important interview in London. Waited 90 minutes in the wind and the rain and the bus didn't show up! Missed my interview, didn't get to London, didn't get the return bus. Cost me £ 17.50. Have sent them 2 emails for redund and an explanation (so can pass it on to potential employer, then they will know for sure I was genuine in not making the meeting). No reply from them at all!!! Have called my bank and they will… Read Full Review

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“Megabus, Victoria, London, disaster”

Written on: 17/04/2012

I bought a ticket for Megabus from Victoria Bus Station in London to Bristol on April 2. By an hour after the bus was due to leave, the bay was overcrowed with people waiting for it and for another bus. I and my brother moved about 20 metres away so we could sit down. We checked every so often to see if the bus had approached the bay, where the conditions were surely a threat to health and safety (fire etc). By about 90 minutes, my brother discovered the bus had left. When we asked the… Read Full Review

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Guest's Comment

Written on: 02/08/2012

National Express were polite? They are the pits!

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“megabus m6 Chicago”

Written on: 03/04/2012 by Olabisi (1 review written)

We took the Mega bus round trip from Chicago to Cincinnati 7AM 3-31-12 to 8PM 4-01-12. Anita was our Driver she can whip that bus like it’s a Volks Wagon Beetle. I have never seen Man or women drive a bus with so much accuracy. Professionalism you should have her write the text for all your future drivers, she tells you everything when and where and all long the stop will be in a clear articulate voice. She also reminds you to notice the area you were setting in to make sure you collect all… Read Full Review

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Guest's Response to Olabisi's Review

Written on: 30/05/2012

I appreciate this review--I will be using Mega Bus for the first time in July and am a senior citizen who does not like driving! If this works out well, I will be using it again, from Chicago to St. Paul, Minn., regularly.

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“hairones.com”

Written on: 28/03/2012 by Linkking (2 reviews written)

I particularly like the fact that you can book your flight and choose your hotel to suit your budget. The website is easy to use and putting on testimonials, including negative ones, is a good source of information… Read Full Review

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“www.hair12.com”

Written on: 28/03/2012 by Linkking (2 reviews written)

I made my first journey from London to Bristol on megabus and read the reviews and was petrified, had visions of disgusting buses that blew up on the way (actual review.) I got the coach from London Victoria Coach station which isn't the nicest of places but that is not megabuses fault, when I walked in there were tramps there but free wifi. The bus boarded us 10 mins early and I got to Bristol 1 minute after estimated time and on the way back the coach arrived four minutes late and got to… Read Full Review

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Enjilos's Response to Linkking's Review

Written on: 17/04/2012

You were lucky ...

http://www.reviewcentre.com/Bus-Services/Megabus-www-megabus-com-review_1519962

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“Not very impressed!”

Written on: 06/02/2012

I used Megabus last week for a six-hour journey. I was amazed that, despite it being probably the coldest day of the winter, there was absolutely no heating whatsoever on the bus and it was freezing. Surely the driver should have had enough initiative to put it on! At Exeter we changed drivers and I asked the new one if we could have some heating on. He simply switched on a blower which just blew cold air out - this, if anything, made if even colder. A fellow passenger also had to ask him to… Read Full Review

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“Do not be scared.”

Written on: 10/10/2011 by PrettyNails (5 reviews written)

I made my first journey from London to Bristol on megabus and read the reviews and was petrified, had visions of disgusting buses that blew up on the way (actual review.) I got the coach from London Victoria Coach station which isn't the nicest of places but that is not megabuses fault, when I walked in there were tramps there but free wifi. The bus boarded us 10 mins early and I got to Bristol 1 minute after estimated time and on the way back the coach arrived four minutes late and got to… Read Full Review

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“Megabus? More like Megarubbish!”

Written on: 30/09/2011 by allahu.akboor (1 review written)

I booked a ticket on Megabus about 3 weeks ago to travel from Bristol to London. then 2 days before my journey they cancelled it! I had no other alternative than to take the train there which cost me 6x more than my original bus ticket, needless to say it was the worst decision i have ever made. I contacted customer service immediately after receiving the news that my trip would be impossible to make with the method of transportation I had originally chosen, so I demanded a refund for my… Read Full Review

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Allahu.akboor's Response to allahu.akboor's Review

Written on: 30/09/2011

damn right sister

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“Preston to London and back”

Written on: 23/09/2011

The first time I used Megabus was a trip from Preston to London on 6th Sept. 2011. Firstly there are no seat reservations so my partner and I had to sit seats apart as the coach was already 3/4 full of (mainly) students sprawled across two seats and they weren't for moving. The bus stank as most of the said students had removed their shoes. Loud music could also be heard from various positions on the bus. It was hot, very very hot on that bus. The seating situation improved when the bus stopped… Read Full Review

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