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Written on: 08/08/2010
Have to say have used mega bus from leeds to london and back and even tho its value for money there are a few things that have dissapointed me about the service the more i have used it, the buses are not very clean, there have been times when they have been late especially the 13.30 from leeds, there seems to be problems with the buses too ie the air con not working on one particular hot day which made for a very uncomfortable ride indeed, the drivers seat, the mobility ramp that was stuck and… Read Full ReviewVisit megabus.com
Written on: 29/07/2010
I recently took a trip from newcastle to manchester (return) on the megabus, usually I would have simply booked a train but as i was a bit short of cash i decided to give the megabus a go, at only 6 pounds each way (instead of around 20 for the train) i didnt expect too much from the journey but was proved wrong as i recieved excellent service on both the journeys booked. I had my reservation sent to my mobile and simply showed the text to the driver, who was cheery and friendly. the bus itself… Read Full ReviewVisit megabus.com
Written on: 26/07/2010
£9 for a combined bus and train ride into London?!!! Bus ride smooth and fast, then a nice wait in East Midlands Parkway, chomping on a fesh scone, and then a fast ride into London. Friendly drivers, good humour all the way. Fantastic - and then if you compare it to the price of the train, and te price AND the speed of National Express, then Megabus makes those others look like a Joke! From York to London there is no alternative - unless you can book the train five years in advance. The price… Read Full ReviewVisit megabus.com
Written on: 20/07/2010
I have travelled both on the bus and train service from London to Bournemouth.
The bus service was a joke! The bus driver lost his way and it was a baking hot day with screaming kids and no air con! We didn't make it as far as Bournemouth, we decided to get off at Ringwood and get the local bus instead which was much quicker. But we only paid a £1 each so what can you expect? The driver was a complete idiot I asked he if he was lost and he said get back to our seat or I will chuck you off, to… Read Full Review
Written on: 15/07/2010
I came across this megabus site from a friend thinking great i could get to where i wamma go and really cheap! when i came to search you cant travel from "derby - liverpool" why this? it does go to derby n london n liverpool 2 london, but i dont want london, i just wanna get 2 liverpool, i think this is poor and i would use them if i cud get 2 liverpool cheaper x… Read Full ReviewVisit megabus.com
Written on: 05/07/2010 by Adrianpritcha72 (1 review written)
Mega Bus has vastly improved in the last few years! At one point they were using old double decker city buses (on long distance routes!) The drivers were even more miserable and hostile than National Express (and that's saying something!) and the buses stank.
I've used them twice in the past two weeks though and the new buses are more comfortable than Nat Ex, the driver was laid back but actually friendly! Oh and they seem to stop at services now! Way back I did Glasgow to London without… Read Full Review
Written on: 05/07/2010
I can't imagine how anyone can criticise Megabus. I have used them on numerous occasions and, although it may not be the most comfortable or efficient way to travel at around £5 to get from Huddersfield to London (sometimes even less) they represent superb value for money. The train/bus service between Huddersfield and London is excellent… Read Full ReviewVisit megabus.com
Written on: 30/06/2010
Toronto to New York bus left late and broke down in Buffalo. Several hours later no one showed up to fix the bus and they didn't send a new bus to replace it. I ended up buying a new ticket with Greyhound otherwise I probably would still be in Buffalo today!! Wifi is also unreliable, bus driver won't fix it and only a few of the plugs worked. Customer service is only a local number and do not pick up the phone! Never again will I use the Megabus!… Read Full ReviewVisit megabus.com
Written on: 06/06/2010
I travelled on the Megatrain/Megabus service from St Pancras to Hull via East Midlands Parkway. I had a few reservations before I left, but the train, the transfer and then the coach journey was simple and seamless. We even arrived in Hull early.. Yes, it was without frills, but as I only paid ONE POUND so I don't reckon I can moan too much. It's worth giving the service a chance for sure… Read Full ReviewVisit megabus.com
Written on: 04/06/2010
bus was 90 minutes late with no explanation why,was left out in cold at 2.30 am,toilets on bus were grubby and smelly,was cheap when i first browsed prices but went up in price very rapidly close to departure date.we travelled from Rotherham to London will use the train next time.when i contacted customer service by email stating my reservations they did not reply not even an automated reply… Read Full ReviewVisit megabus.com
Written on: 26/05/2010
Do not know what people want for their money- Travelled return Southampton/Manchester for £20-
On time on both journeys. Seats and leg room comfortable- generally clean- its only inconsiderate passengers who leave rubbish behind-
Loos need a bit of ventilation- Tend to be overpowering hot being over the engine… Read Full Review
Written on: 05/05/2010
THIS IS NATIONAL EXPRESS. THE REBIEW REFLECTS WHAT i THINK OF THEM --- BUT --- WHEN IT COMES TO SECURITY OF LUGGAGE, THEY ARE SERIOUSLY IRRESPONSIBLE.
THEY LOST MY LUGGAGE, WHICH WAS IN THE HOLD AND THE RESPONSIBILITY OF THE DRIVER.
THEY REFUSE TO GIVE ME COMPENSATION FOR THEIR CRIMINAL NEGLIGENCE!!… Read Full Review
Written on: 01/05/2010
The service is really horrible. I book a ticket from oxford to cambridge, starting on 7.05. I wait for 2 hours but no bus arrive. So I cancell my trip and lost my money.
I promise that I will not use the service again. National express is only my choice since now.
Pay money to megabus but no bus service
I will rate for the lowest score for megabus service… Read Full Review
Written on: 13/03/2010
Avoid megabus at all costs! National Express Fun Fares are very competitive and better value for money… Read Full ReviewVisit megabus.com
Written on: 15/02/2010
12h30 Cardiff to London Victoria, 15 Feb 2010. 70 people waiting in the rain outside the Hilton for a coach that hadn't turned up by 13h30. What sort of rubbish company is this? avoid - stick to National Express that has spare coaches and runs on time with shelters. Megabus is a false economy… Read Full ReviewVisit megabus.com
Written on: 04/02/2010
When the bus doesn't ever turn-up it's difficult to rate the service much above poor!!… Read Full ReviewVisit megabus.com
Written on: 02/12/2009
This company is not run on the basis of customer service, but on what they can screw out of clients. I booked from London to Leeds for a university open day. Had to change the ticket date and their call centre told me it would cost £1 each ticket to do this, so I went ahead. The online transaction then charged me twice so I rang the call centre again and was told not to worry as it was a glitch and I'd get a refund. LIARS! I've chased them with several emails and complained to their HQ but they… Read Full ReviewVisit megabus.com
Written on: 01/12/2009
5 months ago I travelled with megabus from Preston to London. The bus was over an hour late. It had a non-functioning and over-flowing toilet. No customer service or information available at Preston bus station. I complained to the Customer Service centre Glasggow. 5 months later, the majority of my posted and e-mail correspondence has been ignored. The requestes for escalation to a senior manager have been ignored, no compensation has been offered and the reluctantly proffered refund of the… Read Full ReviewVisit megabus.com
Written on: 13/10/2009
The bus company lost my luggage which contained my clothing, shoes and laptop and school text book. As a full time grad student you can imagine how distraught, I was. First, the bus driver would not let me checkt the bus, because he had arrived late he sped off without allowing me to fully check the baggage compartment. I called customer service, which did not return my call, so I called again the following day to me told that they had no idea what I was talking about, because the girl I spoke… Read Full ReviewVisit megabus.com
Written on: 07/09/2009
Below is a letter sent to Megabus advising them of the service i received on one of thier journeys. the response was (besides being sent to the wrong email address and therefore having to be chased by myself) was basically "it happens" (not in those exact words obviously). They did however, offer a refund of monies paid, and a free journey which in my mind completely makes up for me missing the final farewell to my beloved grandfather and also being there to help support my grandmother… Read Full ReviewVisit megabus.com
As rated by real users
" Rude driver " Read More
" Great trip from Ringwood to London and back " Read More
Written by BigBen1986
" The bus departed leaving me at the service station " Read More
" STAY WAY OF EASYBUS " Read More
" Hell hole hotel " Read More