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Mega Bus the low cost intercity travel www.megabus.com
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“Disgusted by staff behaviour”

Written on: 23/05/2012

The most horrible staff and customer service. Yes it's cheap and it is ideal in this current hard financial time but we don't deserve the rudeness and Un professional behaviour by staff, specialy the drivers, they think we are cheap and we don't deserve better service. I had a return ticket from London to Leeds in Victoria bus station. I saw two bus came on same stand and in last 10 minutes they decided to change the stand and I was not aware of that. When I noticed the stand gate says Cardiff… Read Full Review

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“London to France on Megabus”

Written on: 21/05/2012 by Carrie-Anne (1 review written)

After reading a number of bad reviews I was a little concerned about the trip to France I had booked with Megabus. Nevertheless off we went to London Victoria a few weekends ago. The bus arrived on time, was clean comfortable and even had wireless :D We arrived at Dover with plenty of time to stretch our legs and get some fresh air. We chatted to our driver who knew the area we were staying in and offered us directions to our hotel and advise on the procedure for the return pick up. V… Read Full Review

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“Amazing!”

Written on: 11/05/2012 by ruby_miller (1 review written)

People love moaning don't they? I've been using the Megabus to get around the UK for years, and think it's brilliant value for money, especially as train fares are so extortionate now as well. I have had a few delays, it's true - but nothing too horrendous. Out of about 20 journeys, I've had 2 delays. Which is probably on a par with trains to be fair. No, it's not as comfortable or quick as a train - but it's a bus, so what do you expect? As I said before - amazing value for money, and I… Read Full Review

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“York to London”

Written on: 10/05/2012 by Devo (1 review written)

I read a few reviews on here before I went and what a load of drivel!! I arrived at Leeman Rd at 6.45am on the saturday morning and the bus got there 10 minutes before leaving time - driver explained exactly how it all worked about going to East Midlands Parkway station and a megabus staff member would give us a ticket for the train to get through the barrier at St Pancras.Driver was very friendly and had a sense of humour. Everything went as smooth as could be and we goot to St pancras just… Read Full Review

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“Cheap fare, appalling service.”

Written on: 01/05/2012

I booked a journey from Leeds to Reading for my 21 year old daughter returning to university after the holiday. Leeds to London ok. London to Reading a joke. The driver didn't even stop in Reading and carried on towards Swindon. By the time my daughter and another Reading student realised it was too late. He wouldn't return to Reading as he was contracted to do and dropped the two girls at a service station on the M4 and told them to make their own way home at 10.00 p.m. How irresponsible is… Read Full Review

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“Not a bad experience”

Written on: 30/04/2012 by missy2 (2 reviews written)

Two weeks ago I wanted to travel from London to Bristol at short notice but wanted to pay as little as possible. I usually go with National Express but I noticed that Megabus was much cheaper (I spent £11.50 in total, inc. outbound and inbound reservations). When I got to Victoria Coach Station, it wasn't immediately obvious where the coach was. I went to the correct boarding gate but couldn't see any coaches with the MegaBus livery. It turned out the coach was behind a National Express… Read Full Review

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“No show Mega Bus”

Written on: 24/04/2012 by Daziree (1 review written)

Booked the 1.30 pm Mega bus from Bristol to London for 23 April. Had an important interview in London. Waited 90 minutes in the wind and the rain and the bus didn't show up! Missed my interview, didn't get to London, didn't get the return bus. Cost me £ 17.50. Have sent them 2 emails for redund and an explanation (so can pass it on to potential employer, then they will know for sure I was genuine in not making the meeting). No reply from them at all!!! Have called my bank and they will… Read Full Review

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“Megabus, Victoria, London, disaster”

Written on: 17/04/2012

I bought a ticket for Megabus from Victoria Bus Station in London to Bristol on April 2. By an hour after the bus was due to leave, the bay was overcrowed with people waiting for it and for another bus. I and my brother moved about 20 metres away so we could sit down. We checked every so often to see if the bus had approached the bay, where the conditions were surely a threat to health and safety (fire etc). By about 90 minutes, my brother discovered the bus had left. When we asked the… Read Full Review

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Guest's Comment

Written on: 02/08/2012

National Express were polite? They are the pits!

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“megabus m6 Chicago”

Written on: 03/04/2012 by Olabisi (1 review written)

We took the Mega bus round trip from Chicago to Cincinnati 7AM 3-31-12 to 8PM 4-01-12. Anita was our Driver she can whip that bus like it’s a Volks Wagon Beetle. I have never seen Man or women drive a bus with so much accuracy. Professionalism you should have her write the text for all your future drivers, she tells you everything when and where and all long the stop will be in a clear articulate voice. She also reminds you to notice the area you were setting in to make sure you collect all… Read Full Review

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Guest's Response to Olabisi's Review

Written on: 30/05/2012

I appreciate this review--I will be using Mega Bus for the first time in July and am a senior citizen who does not like driving! If this works out well, I will be using it again, from Chicago to St. Paul, Minn., regularly.

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“hairones.com”

Written on: 28/03/2012 by Linkking (2 reviews written)

I particularly like the fact that you can book your flight and choose your hotel to suit your budget. The website is easy to use and putting on testimonials, including negative ones, is a good source of information… Read Full Review

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“www.hair12.com”

Written on: 28/03/2012 by Linkking (2 reviews written)

I made my first journey from London to Bristol on megabus and read the reviews and was petrified, had visions of disgusting buses that blew up on the way (actual review.) I got the coach from London Victoria Coach station which isn't the nicest of places but that is not megabuses fault, when I walked in there were tramps there but free wifi. The bus boarded us 10 mins early and I got to Bristol 1 minute after estimated time and on the way back the coach arrived four minutes late and got to… Read Full Review

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Enjilos's Response to Linkking's Review

Written on: 17/04/2012

You were lucky ...

http://www.reviewcentre.com/Bus-Services/Megabus-www-megabus-com-review_1519962

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“Not very impressed!”

Written on: 06/02/2012

I used Megabus last week for a six-hour journey. I was amazed that, despite it being probably the coldest day of the winter, there was absolutely no heating whatsoever on the bus and it was freezing. Surely the driver should have had enough initiative to put it on! At Exeter we changed drivers and I asked the new one if we could have some heating on. He simply switched on a blower which just blew cold air out - this, if anything, made if even colder. A fellow passenger also had to ask him to… Read Full Review

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“Do not be scared.”

Written on: 10/10/2011 by PrettyNails (5 reviews written)

I made my first journey from London to Bristol on megabus and read the reviews and was petrified, had visions of disgusting buses that blew up on the way (actual review.) I got the coach from London Victoria Coach station which isn't the nicest of places but that is not megabuses fault, when I walked in there were tramps there but free wifi. The bus boarded us 10 mins early and I got to Bristol 1 minute after estimated time and on the way back the coach arrived four minutes late and got to… Read Full Review

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“Megabus? More like Megarubbish!”

Written on: 30/09/2011 by allahu.akboor (1 review written)

I booked a ticket on Megabus about 3 weeks ago to travel from Bristol to London. then 2 days before my journey they cancelled it! I had no other alternative than to take the train there which cost me 6x more than my original bus ticket, needless to say it was the worst decision i have ever made. I contacted customer service immediately after receiving the news that my trip would be impossible to make with the method of transportation I had originally chosen, so I demanded a refund for my… Read Full Review

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Allahu.akboor's Response to allahu.akboor's Review

Written on: 30/09/2011

damn right sister

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“Preston to London and back”

Written on: 23/09/2011

The first time I used Megabus was a trip from Preston to London on 6th Sept. 2011. Firstly there are no seat reservations so my partner and I had to sit seats apart as the coach was already 3/4 full of (mainly) students sprawled across two seats and they weren't for moving. The bus stank as most of the said students had removed their shoes. Loud music could also be heard from various positions on the bus. It was hot, very very hot on that bus. The seating situation improved when the bus stopped… Read Full Review

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“Cannot rebook w/in 24 hours of departure ”

Written on: 16/09/2011

I'm am very disappointed with Megabus's rebooking policy. You cannot rebook any trip within 24 hours of that departure which means you are just out of the money you spent on the ticket. That means that mega bus gets the fare for 3 tickets instead of 1 original - (1) the ticket they will not let you rebook, (2) the new ticket that you need, (3) the ticket for the person on standby (usually just $20 cash) that fills the open seat on the your original trip. Keep this in mind and go with Bolt… Read Full Review

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“Manchester to London - £13”

Written on: 26/06/2011

I have never been to London and I made sure before I left that everything was scheduled to the minute. I arrived at the coach station 15 minutes early, as advised and boarded my coach to London. The driver was a cheerful fellow and the Coach itself was clean and smelt quite pleasant, it was fairly empty to my surprise so I had plenty of space and I was fairly comfortable. Headphones in, wake up 4 hours later. Thank-you MegaBus. :)… Read Full Review

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“Where is the St Pancras Megabus stop?”

Written on: 20/06/2011 by chulabomb (1 review written)

I booked with Megabus for trip from London to Burnley on 14th June 2011. I always arrive at least an hour early for anything, and this was no exception. On my booking it just stated 'St Pancras', so I had assumed that our coach would be at the coach station. Alas, after lugging ourselves across the HUGE station, we were told by two coach drivers that Megabus never stopped there and that we must have been mistaken. After checking my reservation several times and asking 5 different members of… Read Full Review

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Guest's Response to chulabomb's Review

Written on: 18/07/2011

is there toilets on mega bus

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Guest's Response to chulabomb's Review

Written on: 16/04/2012

I just had the same experience with Megabus! It's my first time in London and I arrived 2 hours early for my St. Pancras to Huddersfield megabus ride. Nobody knew where to get the bus, not even the police. I am forced to pay hotel accommodation as I couldn't continue the journey. But now I am told it starts with a train ride then a bus.

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“Out of pure necessity, I travel regularly on the...”

Written on: 14/04/2011

Out of pure necessity, I travel regularly on the Megabus between Aberdeen and Edinburgh. Up until very recently, I thought I was using Megabus out of choice on account of the cheap price. However, having recently had to book at the station and being charged £26.50, and already condidering £14 if booked online as 'mot that cheap', I thought I would look into alternatives, particularly as my last journey from Dundee was the third in as many months in a bus which, from front to back, stank of a… Read Full Review

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“The bus came swiftly on time to Victoria coach station...”

Written on: 07/04/2011

The bus came swiftly on time to Victoria coach station in London. We then set of exactly on time (i recommend getting a window seat it is easier to sleep)I got the over night bus all the way up to Dundee in Scotland which stops at Birmingham, Preston and Glasgow I'm not sure if there are any more as these were the only ones I were awake for. Their was not a single problem on megbus's part that I could fault on that first trip except the people on the bus one was talking extremely loud in a… Read Full Review

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