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Written on: 02/09/2010
I won't be using Megabus again after I purchased a ticket for the 12pm from
London Victoria to Cardiff on Sat 28th. I turned up in advance of the coach
leaving time - myself and 2 other waiting for the coach at the usual stop (or so I thought). We knew something was wrong because there were only three of us waiting there, but I kept checking my ticket and it said 'Victoria Coach Station' and that was where we were. 12 o'clock came and went and I eventually ran into a random shop and asked if… Read Full Review
Written on: 02/09/2010
Megabus is the smelliest service around, largely due to the fact that every time someone does a number two the smell infiltrates the entire air con system. Last time this happened everyone was eating their lunch, it was extremely embarrassing.
Oh, and they abandoned my partner in Sheffield as he was the only passenger left on the bus and the driver said it was the end of his shift and he wasn't legally allowed to drive any longer. Fine, except for the fact that my partner had booked for Leeds… Read Full Review
Written on: 24/08/2010 by jonworby (1 review written)
i used the megabus service a couple of weeks ago from london to leeds return. i got to victoria coach station (london) around 30 minutes earlier than expected, the coach left around 30 minutes after the departure time which i didn't see as too much of a problem seeming i only paid about £5 for the journey (£4 outward and £1 return). the coach seats were pretty ok and weren't really much worse than the other rival coach company whose name i assume i cannot say (national express haha) so it… Read Full ReviewVisit megabus.com
Written on: 17/08/2010
while driving on the m621 at 1700hrs on of your drivers came in from the slip road and almost ran into the side of me i sounded the horn and when he came up along the side of me he was totally abusive i returned his comments as he was half way past me he pulled over and tried to run me onto the hard shoulder if this is the sort of drivers you employ no wonder there are accidents involving coaches should you wish to contact me tele 07718638107… Read Full ReviewVisit megabus.com
Written on: 10/08/2010
About 6 months ago i used the Megabus from Newquay to London. Loo didn't work, heater wouldn't turn down so we sweltered. Due to no Loo there were unscheduled stops at service areas - so we arrived late in London. Trip back was OK.
Last week my daughter caught the Newquay to London bus, guess what - no loo and sweltering heater. Late arrival in London, due to extra stops (by 45 mins)so missed her connecting bus - had to wait hr + half and buy another ticket. One breakdown - OK, two problems -… Read Full Review
Written on: 08/08/2010
Have to say have used mega bus from leeds to london and back and even tho its value for money there are a few things that have dissapointed me about the service the more i have used it, the buses are not very clean, there have been times when they have been late especially the 13.30 from leeds, there seems to be problems with the buses too ie the air con not working on one particular hot day which made for a very uncomfortable ride indeed, the drivers seat, the mobility ramp that was stuck and… Read Full ReviewVisit megabus.com
Written on: 29/07/2010
I recently took a trip from newcastle to manchester (return) on the megabus, usually I would have simply booked a train but as i was a bit short of cash i decided to give the megabus a go, at only 6 pounds each way (instead of around 20 for the train) i didnt expect too much from the journey but was proved wrong as i recieved excellent service on both the journeys booked. I had my reservation sent to my mobile and simply showed the text to the driver, who was cheery and friendly. the bus itself… Read Full ReviewVisit megabus.com
Written on: 26/07/2010
£9 for a combined bus and train ride into London?!!! Bus ride smooth and fast, then a nice wait in East Midlands Parkway, chomping on a fesh scone, and then a fast ride into London. Friendly drivers, good humour all the way. Fantastic - and then if you compare it to the price of the train, and te price AND the speed of National Express, then Megabus makes those others look like a Joke! From York to London there is no alternative - unless you can book the train five years in advance. The price… Read Full ReviewVisit megabus.com
Written on: 20/07/2010
I have travelled both on the bus and train service from London to Bournemouth.
The bus service was a joke! The bus driver lost his way and it was a baking hot day with screaming kids and no air con! We didn't make it as far as Bournemouth, we decided to get off at Ringwood and get the local bus instead which was much quicker. But we only paid a £1 each so what can you expect? The driver was a complete idiot I asked he if he was lost and he said get back to our seat or I will chuck you off, to… Read Full Review
Written on: 15/07/2010
I came across this megabus site from a friend thinking great i could get to where i wamma go and really cheap! when i came to search you cant travel from "derby - liverpool" why this? it does go to derby n london n liverpool 2 london, but i dont want london, i just wanna get 2 liverpool, i think this is poor and i would use them if i cud get 2 liverpool cheaper x… Read Full ReviewVisit megabus.com
Written on: 05/07/2010 by Adrianpritcha72 (1 review written)
Mega Bus has vastly improved in the last few years! At one point they were using old double decker city buses (on long distance routes!) The drivers were even more miserable and hostile than National Express (and that's saying something!) and the buses stank.
I've used them twice in the past two weeks though and the new buses are more comfortable than Nat Ex, the driver was laid back but actually friendly! Oh and they seem to stop at services now! Way back I did Glasgow to London without… Read Full Review
Written on: 05/07/2010
I can't imagine how anyone can criticise Megabus. I have used them on numerous occasions and, although it may not be the most comfortable or efficient way to travel at around £5 to get from Huddersfield to London (sometimes even less) they represent superb value for money. The train/bus service between Huddersfield and London is excellent… Read Full ReviewVisit megabus.com
Written on: 30/06/2010
Toronto to New York bus left late and broke down in Buffalo. Several hours later no one showed up to fix the bus and they didn't send a new bus to replace it. I ended up buying a new ticket with Greyhound otherwise I probably would still be in Buffalo today!! Wifi is also unreliable, bus driver won't fix it and only a few of the plugs worked. Customer service is only a local number and do not pick up the phone! Never again will I use the Megabus!… Read Full ReviewVisit megabus.com
Written on: 06/06/2010
I travelled on the Megatrain/Megabus service from St Pancras to Hull via East Midlands Parkway. I had a few reservations before I left, but the train, the transfer and then the coach journey was simple and seamless. We even arrived in Hull early.. Yes, it was without frills, but as I only paid ONE POUND so I don't reckon I can moan too much. It's worth giving the service a chance for sure… Read Full ReviewVisit megabus.com
Written on: 04/06/2010
bus was 90 minutes late with no explanation why,was left out in cold at 2.30 am,toilets on bus were grubby and smelly,was cheap when i first browsed prices but went up in price very rapidly close to departure date.we travelled from Rotherham to London will use the train next time.when i contacted customer service by email stating my reservations they did not reply not even an automated reply… Read Full ReviewVisit megabus.com
Written on: 26/05/2010
Do not know what people want for their money- Travelled return Southampton/Manchester for £20-
On time on both journeys. Seats and leg room comfortable- generally clean- its only inconsiderate passengers who leave rubbish behind-
Loos need a bit of ventilation- Tend to be overpowering hot being over the engine… Read Full Review
Written on: 05/05/2010
THIS IS NATIONAL EXPRESS. THE REBIEW REFLECTS WHAT i THINK OF THEM --- BUT --- WHEN IT COMES TO SECURITY OF LUGGAGE, THEY ARE SERIOUSLY IRRESPONSIBLE.
THEY LOST MY LUGGAGE, WHICH WAS IN THE HOLD AND THE RESPONSIBILITY OF THE DRIVER.
THEY REFUSE TO GIVE ME COMPENSATION FOR THEIR CRIMINAL NEGLIGENCE!!… Read Full Review
Written on: 01/05/2010
The service is really horrible. I book a ticket from oxford to cambridge, starting on 7.05. I wait for 2 hours but no bus arrive. So I cancell my trip and lost my money.
I promise that I will not use the service again. National express is only my choice since now.
Pay money to megabus but no bus service
I will rate for the lowest score for megabus service… Read Full Review
Written on: 13/03/2010
Avoid megabus at all costs! National Express Fun Fares are very competitive and better value for money… Read Full ReviewVisit megabus.com
Written on: 15/02/2010
12h30 Cardiff to London Victoria, 15 Feb 2010. 70 people waiting in the rain outside the Hilton for a coach that hadn't turned up by 13h30. What sort of rubbish company is this? avoid - stick to National Express that has spare coaches and runs on time with shelters. Megabus is a false economy… Read Full ReviewVisit megabus.com
As rated by real users
" The worst service from the very begining to the very end " Read More
" Horrendous Experience do not use " Read More
Written by GaryJohn1402
" I would't recommend it to a friend " Read More
Written by Fiona25P
" Worst customer service ever " Read More
" Nie wieder easyBus " Read More