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Written on: 15/11/2010
Although i have used the Megabus service a few times and it has been reliable the majority of time, however it was once 30 mintutes late from the pickup point in liverpool at 9:15pm depature time, however this was forgiven as it was the first time it had arrived late. I was due to catch the megabus from liverpool to coventry 4 weeks ago my departure time was again 9:15pm, i arrived at the pick up point excatly 23 minutes early to allow plenty of time. 2 hours later after waiting in the rain, i… Read Full ReviewVisit megabus.com
Written on: 15/11/2010
Booked tickes online for the Bristol - Manchester route 7 WEEKS IN ADVANCED !
I read some reviews and was bit apprehensve , but gave benifit of doubt. After arriving at Bristol driver boarded everyone except me and friend,told me the bus was full and that my ticket " was not real"i got him to ring the office ( who NEVER answer the phones and are dam right rude) who told me my ticket was invalid and that i would have to make my own way to Manchester. THE BUS LEFT ME AND MY FRIEND ON THE SIDE OF… Read Full Review
Written on: 12/11/2010
I have used Maga bus 4 times traveling between Newcastle upon tyne and Paignton.I found the service to run on time every trip and the drivers to be proffessional and friendly.
Tha most i have ever paid for a single journey was £18.00,what a bargain compared with £79.00 with National Express.
I have recommended Maga Bus to several friends and Family members and they were all well pleased with the trips they had made.I will continue to use Mega bus in the future!
KEEP UP THE GREAT JOB!
Nathan… Read Full Review
Written on: 12/11/2010
Yes Mega Bus is cheap, but there are transport services in war-torn third world countries that are more comfortable and safe.
- These buses are always rammed to capacity
- The seats are hard and uncomfortable, and there is absolutely no room compared to other coach and train services
- People who use Mega Bus seem to think because it's such a cheap service, they can do what they like on it. Shouting, music playing, people tucking into pungent Indian, Chinese, and other… Read Full Review
Written on: 26/10/2010 by diannea (1 review written)
I travelled from Birmingham Airport on Saturday 23rd October 2010 to Leeds by MEGABUS.I was apprehensive because of reading previous reviews, but hey ho I need'nt have worried. Coach was on time and driver was helpful even mentioning that my ticket was booked for 5.45 A.M on the monday morning when I thought it had been booked for the Monday evening !
Got a friend to try and change booking on line when I arrived at destination, no joy ! tried calling and got a lady who was quite abrupt who told… Read Full Review
Written on: 19/10/2010
After all the negative reviews I'd read on here, I was a bit apprehensive about my mega-bus trips. But I needn't have worried, both my trips were almost faultless. My first journey (Cardiff-Birmingham) was brilliant, coach turned up early, left on time and arrived at Birmingham early. The coach was in good condition and quiet. My second trip later that day (Birmingham - Manchester) was also pretty good, coach was 15 mins late, but don't think that's bad given it was rush hour and got us into… Read Full ReviewVisit megabus.com
Written on: 15/10/2010
booked to travel from Birmingham airport to Leeds at 01.50. Bus was about 20 minutes late. Despite detour from the motorway we had a good journey. The driver was helpful and pleasant. The coach was a little cold but that may be because we had just arrived from Spain into our autumn… Read Full ReviewVisit megabus.com
Written on: 12/10/2010
Total joke. Seven hour journey, broken loo and Mr by the book won't stop.. I thought using the loo was a human right, unlike his cigarette breaks on roadside, and as its roadside, we cant go… Read Full ReviewVisit megabus.com
Written on: 10/10/2010
Birmingham to newquay 9/10/10. Bus 40 mins late. Stopped to refuel and a passenger noticed smoke coming from front wheel and told driver. Continued journey with entire coach smelling of burning rubber. Car pulls us over on M5 to tell driver that front wheels are smoking and nearly on fire. Whole bus fills with black smoke as we are all told to get off bus. 90minute wait along side M5 for replacement bus. BUSES OLD AND NOT LOOKED AFTER. UNRELIABLE.WOULD NOT RECOMMEND!… Read Full ReviewVisit megabus.com
Written on: 02/10/2010
My daughter and myself had booked the Megabus from Bristol City Centre (Colston Hall)for the 22.15 departure to Birmingham International on Sept 2nd. We arrived at 21.50 and waited at the bus stop until midnight, no bus arrived. We rang the 0900 tel. no. but there was no answer. Not the nicest place for two females in a city we didn't know. Lots of the passers by were groups of drunk males and there were homeless sleeping nearby, relieving themselves in public which we had no option but to… Read Full ReviewVisit megabus.com
Written on: 27/09/2010
hia my name is daniel bates i would like to say i use megabus every time i travel an every time i come to book my ticket the site allways crashes or the bus turns up late or arrives extreamly late i find this very unconveneant i would like u to reply to tell me wot it is you are going to do about this situation!!!! email@example.com… Read Full ReviewVisit megabus.com
Written on: 25/09/2010
i have used megabus a few times and having read some of the reviews, i have to defend megabus on some. firstly about the toilets on some journeys the drivers tell us that the toilet is for liquids only and not to put to much paper down at a time and definately no towels, so why do you get the ignorant people who think oh a toilet, mess and smell the bus out then put half a toilet roll down, then complain when its blocked, surely not megabus's fault, even when the drivers don't tell us it's… Read Full ReviewVisit megabus.com
Written on: 16/09/2010
i do a lot of megabus (stagecoach) trips, some good some bad. i don't have much complaint with the trips (although sometimes late)
however this company is run by a ruthless Nazarene who will happily destroy any competing public transport by underpricing and timetabling buses to depart 5 mins earlier than 'competition'. Once competition is forced out prices rise and alternatives are lost and overall public transport is worse.
Brian Soutar feeds on the public… Read Full Review
Written on: 10/09/2010
I would advise all people reading this to avoid using the Megabus company. Yes the fares are very cheap but in order to ensure cheap fares they seem to have sacrificed the entire concept of customer service.
When trying to claim a refund for a journey, I was given specific instructions on how to proceed, these were then followed to the letter, only for me to receive no reply. After more chasing, I recived a one line, unnamed email telling me I wasn't entitled to a refund and when I asked why… Read Full Review
Written on: 02/09/2010
I won't be using Megabus again after I purchased a ticket for the 12pm from
London Victoria to Cardiff on Sat 28th. I turned up in advance of the coach
leaving time - myself and 2 other waiting for the coach at the usual stop (or so I thought). We knew something was wrong because there were only three of us waiting there, but I kept checking my ticket and it said 'Victoria Coach Station' and that was where we were. 12 o'clock came and went and I eventually ran into a random shop and asked if… Read Full Review
Written on: 02/09/2010
Megabus is the smelliest service around, largely due to the fact that every time someone does a number two the smell infiltrates the entire air con system. Last time this happened everyone was eating their lunch, it was extremely embarrassing.
Oh, and they abandoned my partner in Sheffield as he was the only passenger left on the bus and the driver said it was the end of his shift and he wasn't legally allowed to drive any longer. Fine, except for the fact that my partner had booked for Leeds… Read Full Review
Written on: 24/08/2010 by jonworby (1 review written)
i used the megabus service a couple of weeks ago from london to leeds return. i got to victoria coach station (london) around 30 minutes earlier than expected, the coach left around 30 minutes after the departure time which i didn't see as too much of a problem seeming i only paid about £5 for the journey (£4 outward and £1 return). the coach seats were pretty ok and weren't really much worse than the other rival coach company whose name i assume i cannot say (national express haha) so it… Read Full ReviewVisit megabus.com
Written on: 17/08/2010
while driving on the m621 at 1700hrs on of your drivers came in from the slip road and almost ran into the side of me i sounded the horn and when he came up along the side of me he was totally abusive i returned his comments as he was half way past me he pulled over and tried to run me onto the hard shoulder if this is the sort of drivers you employ no wonder there are accidents involving coaches should you wish to contact me tele 07718638107… Read Full ReviewVisit megabus.com
Written on: 10/08/2010
About 6 months ago i used the Megabus from Newquay to London. Loo didn't work, heater wouldn't turn down so we sweltered. Due to no Loo there were unscheduled stops at service areas - so we arrived late in London. Trip back was OK.
Last week my daughter caught the Newquay to London bus, guess what - no loo and sweltering heater. Late arrival in London, due to extra stops (by 45 mins)so missed her connecting bus - had to wait hr + half and buy another ticket. One breakdown - OK, two problems -… Read Full Review
Written on: 08/08/2010
Have to say have used mega bus from leeds to london and back and even tho its value for money there are a few things that have dissapointed me about the service the more i have used it, the buses are not very clean, there have been times when they have been late especially the 13.30 from leeds, there seems to be problems with the buses too ie the air con not working on one particular hot day which made for a very uncomfortable ride indeed, the drivers seat, the mobility ramp that was stuck and… Read Full ReviewVisit megabus.com
As rated by real users
" Pay more BUT NEVER NOT USE EASY BUS " Read More
" Not as bad as I thought it would be " Read More
" Unreliable and always late " Read More
" Brilliant service .Brilliant coaches ,friendly driver " Read More
" Just really bad in every way " Read More