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Mega Bus the low cost intercity travel www.megabus.com
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“booked to travel from Birmingham airport to Leeds at...”

Written on: 15/10/2010

booked to travel from Birmingham airport to Leeds at 01.50. Bus was about 20 minutes late. Despite detour from the motorway we had a good journey. The driver was helpful and pleasant. The coach was a little cold but that may be because we had just arrived from Spain into our autumn… Read Full Review

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“Total joke. Seven hour journey, broken loo and Mr by...”

Written on: 12/10/2010

Total joke. Seven hour journey, broken loo and Mr by the book won't stop.. I thought using the loo was a human right, unlike his cigarette breaks on roadside, and as its roadside, we cant go… Read Full Review

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“Birmingham to newquay 9/10/10. Bus 40 mins late....”

Written on: 10/10/2010

Birmingham to newquay 9/10/10. Bus 40 mins late. Stopped to refuel and a passenger noticed smoke coming from front wheel and told driver. Continued journey with entire coach smelling of burning rubber. Car pulls us over on M5 to tell driver that front wheels are smoking and nearly on fire. Whole bus fills with black smoke as we are all told to get off bus. 90minute wait along side M5 for replacement bus. BUSES OLD AND NOT LOOKED AFTER. UNRELIABLE.WOULD NOT RECOMMEND!… Read Full Review

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“My daughter and myself had booked the Megabus from...”

Written on: 02/10/2010

My daughter and myself had booked the Megabus from Bristol City Centre (Colston Hall)for the 22.15 departure to Birmingham International on Sept 2nd. We arrived at 21.50 and waited at the bus stop until midnight, no bus arrived. We rang the 0900 tel. no. but there was no answer. Not the nicest place for two females in a city we didn't know. Lots of the passers by were groups of drunk males and there were homeless sleeping nearby, relieving themselves in public which we had no option but to… Read Full Review

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Jrhartley's Comment

Written on: 03/10/2010

I found this review very helpful because... its true - Megabus frequently doesn't turn up, and customer services don't reply to complaints. Something needs to be done about these con merchants.

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“hia my name is daniel bates i would like to say i use...”

Written on: 27/09/2010

hia my name is daniel bates i would like to say i use megabus every time i travel an every time i come to book my ticket the site allways crashes or the bus turns up late or arrives extreamly late i find this very unconveneant i would like u to reply to tell me wot it is you are going to do about this situation!!!! b90danny19@hotmail.co.uk… Read Full Review

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“i have used megabus a few times and having read some...”

Written on: 25/09/2010

i have used megabus a few times and having read some of the reviews, i have to defend megabus on some. firstly about the toilets on some journeys the drivers tell us that the toilet is for liquids only and not to put to much paper down at a time and definately no towels, so why do you get the ignorant people who think oh a toilet, mess and smell the bus out then put half a toilet roll down, then complain when its blocked, surely not megabus's fault, even when the drivers don't tell us it's… Read Full Review

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Guest's Comment

Written on: 26/06/2011

"to finnish off noone forces anyone to use megabus so if you dont like it dont use it. funny how they are always fully booked on the london-scotland routes though isn't it."

Unfortunately, from some Scottish cities ( Aberdeen for one ) Megabus is the ONLY affordable choice .... being the ONLY coach service provider to major towns/cities. I wouldn't mind paying a bit more for essential travel if it meant I could avoid using this company and tolerating at times digusting condition of coaches, but the alternatives are usually 3 or 4 times the cost of Megabus, which I simply cannot afford.Oh ... and most times, Megabus NO cheaper than the service it coach service it replaced.

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“i do a lot of megabus (stagecoach) trips, some good...”

Written on: 16/09/2010

i do a lot of megabus (stagecoach) trips, some good some bad. i don't have much complaint with the trips (although sometimes late)

however this company is run by a ruthless Nazarene who will happily destroy any competing public transport by underpricing and timetabling buses to depart 5 mins earlier than 'competition'. Once competition is forced out prices rise and alternatives are lost and overall public transport is worse.

Brian Soutar feeds on the public… Read Full Review

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“I would advise all people reading this to avoid using...”

Written on: 10/09/2010

I would advise all people reading this to avoid using the Megabus company. Yes the fares are very cheap but in order to ensure cheap fares they seem to have sacrificed the entire concept of customer service.

When trying to claim a refund for a journey, I was given specific instructions on how to proceed, these were then followed to the letter, only for me to receive no reply. After more chasing, I recived a one line, unnamed email telling me I wasn't entitled to a refund and when I asked why… Read Full Review

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“I won't be using Megabus again after I purchased a...”

Written on: 02/09/2010

I won't be using Megabus again after I purchased a ticket for the 12pm from
London Victoria to Cardiff on Sat 28th. I turned up in advance of the coach
leaving time - myself and 2 other waiting for the coach at the usual stop (or so I thought). We knew something was wrong because there were only three of us waiting there, but I kept checking my ticket and it said 'Victoria Coach Station' and that was where we were. 12 o'clock came and went and I eventually ran into a random shop and asked if… Read Full Review

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“Megabus is the smelliest service around, largely due...”

Written on: 02/09/2010

Megabus is the smelliest service around, largely due to the fact that every time someone does a number two the smell infiltrates the entire air con system. Last time this happened everyone was eating their lunch, it was extremely embarrassing.

Oh, and they abandoned my partner in Sheffield as he was the only passenger left on the bus and the driver said it was the end of his shift and he wasn't legally allowed to drive any longer. Fine, except for the fact that my partner had booked for Leeds… Read Full Review

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“i used the megabus service a couple of weeks ago from...”

Written on: 24/08/2010 by jonworby (1 review written)

i used the megabus service a couple of weeks ago from london to leeds return. i got to victoria coach station (london) around 30 minutes earlier than expected, the coach left around 30 minutes after the departure time which i didn't see as too much of a problem seeming i only paid about £5 for the journey (£4 outward and £1 return). the coach seats were pretty ok and weren't really much worse than the other rival coach company whose name i assume i cannot say (national express haha) so it… Read Full Review

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“while driving on the m621 at 1700hrs on of your...”

Written on: 17/08/2010

while driving on the m621 at 1700hrs on of your drivers came in from the slip road and almost ran into the side of me i sounded the horn and when he came up along the side of me he was totally abusive i returned his comments as he was half way past me he pulled over and tried to run me onto the hard shoulder if this is the sort of drivers you employ no wonder there are accidents involving coaches should you wish to contact me tele 07718638107… Read Full Review

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“About 6 months ago i used the Megabus from Newquay to...”

Written on: 10/08/2010

About 6 months ago i used the Megabus from Newquay to London. Loo didn't work, heater wouldn't turn down so we sweltered. Due to no Loo there were unscheduled stops at service areas - so we arrived late in London. Trip back was OK.
Last week my daughter caught the Newquay to London bus, guess what - no loo and sweltering heater. Late arrival in London, due to extra stops (by 45 mins)so missed her connecting bus - had to wait hr + half and buy another ticket. One breakdown - OK, two problems -… Read Full Review

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“Have to say have used mega bus from leeds to london...”

Written on: 08/08/2010

Have to say have used mega bus from leeds to london and back and even tho its value for money there are a few things that have dissapointed me about the service the more i have used it, the buses are not very clean, there have been times when they have been late especially the 13.30 from leeds, there seems to be problems with the buses too ie the air con not working on one particular hot day which made for a very uncomfortable ride indeed, the drivers seat, the mobility ramp that was stuck and… Read Full Review

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Grannyve's Comment

Written on: 02/11/2010

I found this review somewhat helpful because i am about to travel on megabus to Leeds on Thursday. Can anyone give me any advice about travelling on megabus - will i be able to take luggage as i can on a normal coach? i'll be travelling for about 9 hours surely i will have access to a toilet??

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“I recently took a trip from newcastle to manchester...”

Written on: 29/07/2010

I recently took a trip from newcastle to manchester (return) on the megabus, usually I would have simply booked a train but as i was a bit short of cash i decided to give the megabus a go, at only 6 pounds each way (instead of around 20 for the train) i didnt expect too much from the journey but was proved wrong as i recieved excellent service on both the journeys booked. I had my reservation sent to my mobile and simply showed the text to the driver, who was cheery and friendly. the bus itself… Read Full Review

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“£9 for a combined bus and train ride into London?!!!...”

Written on: 26/07/2010

£9 for a combined bus and train ride into London?!!! Bus ride smooth and fast, then a nice wait in East Midlands Parkway, chomping on a fesh scone, and then a fast ride into London. Friendly drivers, good humour all the way. Fantastic - and then if you compare it to the price of the train, and te price AND the speed of National Express, then Megabus makes those others look like a Joke! From York to London there is no alternative - unless you can book the train five years in advance. The price… Read Full Review

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“I have travelled both on the bus and train service...”

Written on: 20/07/2010

I have travelled both on the bus and train service from London to Bournemouth.
The bus service was a joke! The bus driver lost his way and it was a baking hot day with screaming kids and no air con! We didn't make it as far as Bournemouth, we decided to get off at Ringwood and get the local bus instead which was much quicker. But we only paid a £1 each so what can you expect? The driver was a complete idiot I asked he if he was lost and he said get back to our seat or I will chuck you off, to… Read Full Review

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“I came across this megabus site from a friend thinking...”

Written on: 15/07/2010

I came across this megabus site from a friend thinking great i could get to where i wamma go and really cheap! when i came to search you cant travel from "derby - liverpool" why this? it does go to derby n london n liverpool 2 london, but i dont want london, i just wanna get 2 liverpool, i think this is poor and i would use them if i cud get 2 liverpool cheaper x… Read Full Review

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“Mega Bus has vastly improved in the last few years! At...”

Written on: 05/07/2010 by Adrianpritcha72 (1 review written)

Mega Bus has vastly improved in the last few years! At one point they were using old double decker city buses (on long distance routes!) The drivers were even more miserable and hostile than National Express (and that's saying something!) and the buses stank.
I've used them twice in the past two weeks though and the new buses are more comfortable than Nat Ex, the driver was laid back but actually friendly! Oh and they seem to stop at services now! Way back I did Glasgow to London without… Read Full Review

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“I can't imagine how anyone can criticise Megabus. I...”

Written on: 05/07/2010

I can't imagine how anyone can criticise Megabus. I have used them on numerous occasions and, although it may not be the most comfortable or efficient way to travel at around £5 to get from Huddersfield to London (sometimes even less) they represent superb value for money. The train/bus service between Huddersfield and London is excellent… Read Full Review

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