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Review by
smith708
on 20th Jan 2008
User Rating : 9
Respect :
0
It has been fantastic to get an immediate reply from their Technical Support Team, when I had become used to waiting for ages (and spending a fortune on telephone calls while listening to Vivaldi) and being assured that all their advisers were busy etc, etc, by my previous ISP.
Full marks to Waitro ...
smith708's full review | 133 words
Review by
Guest.
on 8th Jan 2008
User Rating : 10
Respect :
0
Waitrose Broadband are Consistently reliable.
Not the cheapest, but then you get what you pay for with www.waitrose.com.
I have no hesitation in recommending Waitrose as a broadband provider.
Guest.'s full review | 40 words
Review by
welliebelly
on 26th Nov 2007
User Rating : 3
Respect :
0
Waitrose Broadband is good because money goes to charity but I'm now stuck in a contract.
Have lost connection, but help line very good and free.
now having trouble with phones, did not have this before.
welliebelly's full review | 52 words
Review by
bob mills
on 13th Nov 2007
User Rating : 9
Respect :
0
After having a terrible time with another provider, extending over a long period, I rang Waitrose with a view to changing to a name I trust.
They took all the tasks away; the communication was good before installation; being able to trust their service is so helpful.
bob mills's full review | 89 words
Review by
deputy899
on 10th Oct 2007
User Rating : 9
Respect :
0
I am very pleased with everything to do with Waitrose Broadband and I am surprised with one review that stated how poor their support is. Excellent service from ordering to installing.
No fixed contract.
Consistent high speed considering how far I am away from exchange.
deputy899's full review | 56 words
Review by
maderic
on 19th Sep 2007
User Rating : 2
Respect :
0
Left Demon to save £6 per month I must have been puddled.
I can bet the all along the router has been the fault.
And you can bet I will have to pay for another one and the postage.
Used the internet when my modem cost me £600.00 well over ten years now with dos 3/1.
Feel loat ...
maderic's full review | 123 words
Review by
malcolme
on 28th Aug 2007
User Rating : 9
Respect :
0
After a shaky start with connectivity, the technical support people arranged a visit from an engineer who sorted out our line problems. Since then the quality and service has been good. The technical support is free, courteous and helpful.
I recommend Waitrose broadband all round.
malcolme's full review | 84 words
Review by
weltoj
on 28th Jul 2007
User Rating : 9
Respect :
0
Overall a very good reliable service, which although costs a bit more than some other ISP's, is well worth paying for. Customer service is extremely good, and being able to use a "0800" number is really sensible. Highly recommended.
weltoj's full review | 48 words
Review by
broyal
on 8th Jul 2007
User Rating : 10
Respect :
0
Cannot fault them at all and full marks for the support given to macs.The very best would definitely recommend Waitrose Broadband.
broyal's full review | 25 words
Review by
RLM
on 4th Jun 2007
User Rating : 9
Respect :
+1
We had endless problems with our previous ISP (Orange) and decided to go with Waitrose for three reasons -
The company has a good reputation to maintain.
Profits from the broadband service are given to charity.
Calls to the service engineers are free.
We had a couple of small problems at the sta ...
RLM's full review | 89 words
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