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Written on: 17/03/2011
Since being joint members at Lancaster TF for the last 3 years we have noticed a decline in the level of cleanliness and maintenance of the equipment and I would have to agree on an earlier comment from anther reviewer about the staff - some of which don't even bother to greet you upon arrival with a "good morning". This of course may all be due to what was happening in the background which until Tuesday night most if not all of the 4000 members were oblivious to, its closure. Having phoned… Read Full Review
Written on: 16/03/2011
I was a member of Lancaster T.F.from it's opening in 2002 until it closed on Tuesday 15/3/2011.I have watched it steadily decline in standards of hygiene and equipment during this time.The 'Free-weights' area at times resembles a scrap yard with equipment left at random over the work area.It is not enough to say 'members should replace weights after use' it requires staff supervision.Machines constantly breaking down,most Dumbells with no weight markings,Barbells showing plate weights and not… Read Full Review
Written on: 15/03/2011 by Totalreviewer (1 review written)
I personally cannot see the arguement people are trying to make below, people say they have paid £295 last year and its gone up to £495, it is clear as day you got an introductory offer, I also have noticed a lot of complaints about the cleanliness of gyms/pools etc,what we have to realise is there is a lot of members compared to the staff, i believe the staff do a reasonable job bearing in mind how few of them there is, another thing I want to add is that for the prices some people claim to… Read Full Review
Written on: 14/03/2011
I would NOT re join this Gym or recommend it to anyone. Having been a member of Whitefield for 4 years it is in a dire need of repair. The club is dirty, needs Vacuuming (pretty basic i would of thought), full of dust. And most of all the equipment is sub standard. The equipment that is working requires things like weights jammed under the seat to lift them up there are never enough Karabiners, weight pins. And there are always a number of machines broken or in a poor state. The clientele… Read Full Review
Written on: 12/03/2011
I was a member of Total Fitness until January 2011. I then received a letter to renew my membership at a discounted Annual Individual price of £495. I could not believe this as I had paid £295 the previous year. I was not happy with the gym anyway, the equipment is constantly out of order, showers broken and on a few occasions the pool was closed because human waste was floating in it. The staff don't seem to care at all. They expect people to pay a 68% price increase for unhygienic… Read Full Review
Written on: 08/03/2011
Well, after 10 Years at Huddersfield I've canceled my membership.
I've finally had enough of dirty machines,mats,floors,loos and I haven't swum since I found a used tampon in the pool!!!!
Some of us are on the point of calling the public health dept!
Someone is going to get injured as those machines that still work are on the point of failing.
All this for more money - no thanks.
Going up-market - more like going down the sewer.
I can't see the place lasting as customers leave in droves… Read Full Review
Written on: 08/03/2011
Total fitness HULL - my membership has gone up £150 since last year. I now can't pay in 2 seperate instalments and as i can't afford the full payment in one go my only other option is direct debit and that will cost me even more bringing it up to £175 increase. Only option is to join Nuffield and my husband will also be cancelling and coming with me. Therefore that is £800 lost with just one couple and don't tell me that we will be the only ones to go so why the non flexibility? Very… Read Full Review
Written on: 06/03/2011
Chester Gym - They now want me to pay £40 a month! The dirtiest place ever, staff are terrible and machines are broken most of the year. Worst gym i've ever been a member at, without doubt. They said they'd spend some money but I have seen no improvments at all. Shocking. If you want people to pay £40 a month, make a it a £40 a month gym you cowboys… Read Full Review
Written on: 04/03/2011
Total fitness Altrincham - Utter sh*te. I too have had my renewal letter at £40/month. This place is filthy! Machines constantly broken, all plates in the weight area cracked and damaged so you never know what your lifting from one week to the next, water machines were broken for a month earlier this year. Enjoy insolvency idiots… Read Full Review
Written on: 02/03/2011
I joined Total Fitness in Whitefield nearly 12 months ago after being approached by staff looking for new members. The total cost for myself, husband and daughter being £750.00.
I took up the offer as the gym had good facilities, classes etc and my daughter could also attend.
However, since June 2010 the gym has slowly but surely gown down hill. Machines are constantly broken, lights are always out in the changing rooms, the heated pool and spa are NOT heated anymore.
The to add insult to… Read Full Review
Written on: 17/02/2011
I've been a member at Total Fitness (Wakefield) for two years now and recently recieved a reminder that my membership will soon be up for renewal. After paying £250 last year for a 12 month student membership I was made aware that it was to be increased to £350 this year. This is an increase of 40% and I find it hard to justify.
Although there have been slight improvements in recent months(the staff finaly realised that putting out-of-order signs on broken equipment doesn't fix the problem),I… Read Full Review
Written on: 11/02/2011
My husband and I joined Total Fitness in Lancaster last year for a 15 month contract at a reasonable membership rate. We were shocked by the price hike for membership renewal this year (£475!!!!), and the laughable 'reduction' if you pay the annual fee. The gym has never been outstanding, often grimy and smelly, and the pool is not inviting. Considering we used to pay little more than they are now asking for an exclusive Bannatynes gym in Bristol, I really think they are kidding themselves… Read Full Review
Written on: 09/02/2011
I have been a member of TF Prenton since they opened in 2003 and the membership fees have steadlily incresed but the gym and equipment have been in decline. There are a group of us that play squash regulary and only use these facilities however we still have to pay for lighting of the courts. The courts are always unkempt and dirty. Since the new management took over things have got worse and they want to increase the fees. I personaly know of at least 10 members that regulary play squash who… Read Full Review
Written on: 09/02/2011
I use a couple of TF gyms - Wilmslow (which is actually quite nice) and Altrincham (which is falling apart). I paid £360 for 15 months membership last year and have received my letter saying it'll be £475 for another 12 months. I don't think so. Spoke to a guy in the membership department who was unsympathetic and verging on rude. I suspect 2011 will be the year they go bust and this is a last ditch attempt to pull in some funds. I know two other people who have let their membership lapse due… Read Full Review
Written on: 07/02/2011
No problems with staff, cleanliness etc at the Prenton branch but we (joint membership) won't be renewing this week. They wan't £950 for the 2 of us from £700 last year. I fear the worst for this company-seems like they are trying to commit business sucide-their heads are firmly buried in the sand and won't be budged until too late. I'm ready and willing to give them the £700 again but they don't want it! Bye Bye TF… Read Full Review
Written on: 06/02/2011
Total Fitness Altrincham Gym
Where to start .
The staff are so rude and only interested in talking to each other and signing on new members. Politely asking for something usually ends with 'Sorry mate.. I'm knocking off now ' or 'Speak to the manager' - Don't bother emailing or calling head office, they don't care either.
The showers either don't work or are cold
The water fountains are broken
The changing rooms are disgusting, and if you are thinking of taking children to this gym do… Read Full Review
Written on: 02/02/2011
Recently received a membership renewal with a 19% increase. Yes 19%!!!!! Who are they kidding? I 'phoned but was told membership rates are non-negotiable. I have been a member for 8 years mainly because of convenience but have bever been impressed and this was the final straw. I have now joined the local University sports centre which has a great pool & gym (classes are extra but reasonable charges & I don't go to many anyway). The charge? The over 50's rate is £285. I am just 50 & Total… Read Full Review
Written on: 31/01/2011
After I cancelled TF for putting up prices from £87.50 to £94.50 (family), got a letter saying I was offered "unsustainably low prices by the previous ownership" Jokers they are, don't have a clue about customer service… Read Full Review
Written on: 31/01/2011
The changing rooms have a smell of sewage....DISGUSTING
Poolside is an absoulute state, does not reflect the price increase, if anything membership should be halving!!!!!!
The manager lacks people skills, suggesting to a lady in aerobics class when she complained about the state of the changing rooms to leave if she wasnt happy. After hearing this, when my membership ends in April I will be....Along with 12 of the other ladies in the class. He needs to take a look at himself. After… Read Full Review
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