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Written on: 27/07/2011 by missb (1 review written)
After being a member at Total Fitness for over 2 years and recently experiencing poor customer service and a declining standard of equipment, I can certainly say I will never join their gym again! The Edge Lane branch closed down abruptly without prior notice to its members, and as a teacher wishing to use this branch during the summer holidays I am now at a loss as to what to do. I use the Prenton branch during term time as it is close to my school, but am not willing to travel there during… Read Full Review
Written on: 25/07/2011
I joined Total fitness 12 months ago and first impressions were very good. Pleasant staff and great facilities. I paid a bargain price of Â£295 on the web. Now my membership is due for renewal at £495. If all was well I think it's reasonable value for money, as long as you use the facilities. The problem is that over the last 12 months there has been a steady decline in the overall look of the place. It's starting to look very shabby with numerous machines either completely broken and… Read Full Review
Written on: 08/07/2011
Disintersted staff, (unless you are signing up for a personal training session), machines that are long past their sold by date (many gym sessions are spent simply walking around looking for something that works), showers that are either burning hot or freezing cold and lockers that are buckled and bent… Read Full Review
Written on: 25/06/2011 by dlightfoot (1 review written)
Total fitness in Preston is a very friendly centre.It is clean,and well maintained.The price is competitive.My husband and I have been members there since it opened.We are both disabled and benefit greatly from the brilliant facilities-The Hydrotherapy pool really helps aching joints!!The staff are really helpful too.All in all a very big part of our lives… Read Full Review
Written on: 18/06/2011 by Sherryberry (1 review written)
I am going to take total fitness to the small clims court for a full refund. They took £800 from my credit card to pay for 1 years membership for my husbands 'suprise' birthday gift! The first day we used it we discovered that Total Fitness Huddersfield was disgusting, it was filthy and everything was out of order.The next day I went back and took lots of pictures all with the consent of the very disgruntled staff. I have been fighting for a full refund since November 2010 and they refuse to… Read Full Review
Written on: 29/05/2011
I joined Toatl Fitness Nov 2010 and paid £295 for the year. I must say the gym is very clean and tidy however there is equipment thats not working water fountains not working tiles missing off the steam room that hurt you backside. Showers which stay on one temperature. I have asked them a number of times to sort some of these problems out especially the weight training machines and the broken water fountain next to the Hydro pool. All i get is its in the pipeline, i'm sorry but the pipelines… Read Full Review
Written on: 24/05/2011
Total Fitness Whitefield, the place is falling apart! despite constant requests to get equipment repaired, nothing happens. Pigeons infest the underground garage and are breeding there, staff told, nothing done.
Next step, when my membership comes up for renewal, join another gym that cares about it's customers!… Read Full Review
Written on: 22/05/2011
Total Fitness WREXHAM.....Is RUBBISH! This is thought to be shut down soon. I wouldnt suggest renewing your memberships or joining, worse thing I ever did! Your money is not safe.... The overweight main manager is RUBBISH. Prob never used a gym in his life so cant relate to members!
DW is my new health club - Excellent Service… Read Full Review
Written on: 20/05/2011
Wrexham Total Fitness- I've been a member for approx 10 years, turned up today for my weekly swim, I have numerous health problems (Lupus, Hughes Syndrome, arthritis in my back etc...) and I was refused entry as my subscription apparently ran out yesterday! I've not received any letters informing me of renewal & I normally get at least 2 reminders when it's due with the new price. I was made to feel a complete idiot, I asked if they could call the admin centre to question my renewal but no… Read Full Review
Written on: 02/05/2011
I have been using Total Fitness Preston for 5 years now and I have noticed a fall in standards. Many of the cross trainers do not work properly and the free weights are deeteriorating. I will change gyms if it's is not fixed soon… Read Full Review
Written on: 26/04/2011 by Elliebes (1 review written)
I am wondering if anyone else suffers in the same way attending this gym in Prenton. I've wasted so much of my membership on a 2 weeks on 2 weeks off in recovery from a virus syndrome attending this gym. It happens every time no matter how much I do to prevent this. Short of walking around the gym wearing a mask and a pair of surgical gloves I am unable to prevent this happening. Ive attended TF on and off since 1999 and its gotten worse instead of better. Its run worse than a council gym not… Read Full Review
Written on: 21/04/2011 by hypercat (3 reviews written)
I have been a member of this gym on and off 3 times. When it opened, it was the best gym in the area - well designed, spacious and with a great pool and hydropool. I mainly use the pools, attend aquaerobics and classes. It is really noticable how badly standards of cleanliness and staff professionalism have slipped. Machines, fixtures and the hydro jet features are left broken and unrepaired. Staff numbers have noticably been cut and often they do not seem to be trained or professional… Read Full Review
Written on: 19/04/2011 by jennyohare (1 review written)
I have had nothing but hassle with my membership. The 'use any gym' is nonsense as I began to use another gym and was asked to pay an extra £100. I have tried to sort this problem out for 4 months without much success. They then cut my membership short without my permission and failed to communicate with my during this decision. I have not spoken to the same person throughout the experience and would definitely not recommend this chain of gym to anyone! When I did use the gym, equipment was… Read Full Review
Written on: 13/04/2011
Do not join this GYM Total Fitness in Altrincham the membership is way to expensive and the equipment is in a very poor state the pool is filthy and the changing rooms disgusting I went for a free day pass they took my details and then let me in...NO ONE was really interested they didnt explain anything to me no explanation to where the changing rooms were the receptionist was rude and just glared at me(I think it was because I was on a free day pass and not a full paying member!!) I eventually… Read Full Review
Written on: 11/04/2011
TOTAL FITNESS, BOOTLE, NETHERTON, LIVERPOOL.
What can i say!
This gym is supposed to be an exclusive privately run club where members pay good money to train and socialise, and yet it is run well below par with council gyms within the same area.
The staff are extremely ignorant and excel in bad manners.
The gym itself is dirty, and the toilets and shower are unhygienic.
Machines go off for repair and never return.
Subs go up without any forewarning.
So just to let everybody know and keep… Read Full Review
Written on: 05/04/2011
I have been a member for many years but things have not changed for the better. The cafe is understaffed and so is the gym.Many machines remain unrepaired for many weeks. The gym has just undergone a re-arrangement of the machines and they are situated in all the wrong places. Downstairs is the worst, its difficult to move around the machines and the tv screens cannot be seen from the exercise machines. If this is mentioned to the staff it is totally ignored… Read Full Review
Written on: 01/04/2011
I failed to renew my Hull membership in February after 6 years with TF. I am over 55 but used all the facilities and thought it was good value compared to David Lloydd where i had been for the pre 7 years.
The toilets always smelt of urine and the bogs had never seen domestos but i kept coming back for more. Now there are loads of gyms near me all cheaper and all much superior, do not join TF until you've shopped around, you will get free passes to try out the options and you'll dicouver a… Read Full Review
Written on: 28/03/2011
I was a member of Total Fitness Preston but I left last summer. Staff were rude and talked to members like they were rubbish. The club started going downhill when they appointed a new manager who had an attitude problem. Pool dirty. Spa pool constantly out of order. Machines took weeks to be repaired. Ladies only gym hot stuffy and airless. Not enough electric fans to go round. People in cafe had no idea how to cook the simplest things! Menu unimaginative and not healthy. Classes were… Read Full Review
Written on: 27/03/2011
Sadly my ten year membership of total fitness huddersfield is at an end. I payed 325 last year and like many others can't afford the rise to 475. It's a suicidal rise in prices and is going to lead to the business going bust. The gym has lots of broken equipment and is not very clean but I tolerated that for the convenient location. Good luck to the management but I can only see one outcome - administration!… Read Full Review
Written on: 25/03/2011
I've been with Chester Total Fitness for 10 years, since it opened. I only used it for swimming and last year's sub. of £265 was ok value. But this morning I got the renewal letter asking for £350! And with no promise of warmer water. Bye bye… Read Full Review
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Written by MBibs