Total Fitness Reviews - www.totalfitness.co.uk

★★☆☆☆
1.6 / 5
247
15% of users recommend this
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★☆☆☆☆

“I was a member of Total Fitness Preston but I left...”

Written on: 28/03/2011

I was a member of Total Fitness Preston but I left last summer. Staff were rude and talked to members like they were rubbish. The club started going downhill when they appointed a new manager who had an attitude problem. Pool dirty. Spa pool constantly out of order. Machines took weeks to be repaired. Ladies only gym hot stuffy and airless. Not enough electric fans to go round. People in cafe had no idea how to cook the simplest things! Menu unimaginative and not healthy. Classes were… Read Full Review

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★★☆☆☆

“Sadly my ten year membership of total fitness...”

Written on: 27/03/2011

Sadly my ten year membership of total fitness huddersfield is at an end. I payed 325 last year and like many others can't afford the rise to 475. It's a suicidal rise in prices and is going to lead to the business going bust. The gym has lots of broken equipment and is not very clean but I tolerated that for the convenient location. Good luck to the management but I can only see one outcome - administration!… Read Full Review

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★☆☆☆☆

“I've been with Chester Total Fitness for 10 years,...”

Written on: 25/03/2011

I've been with Chester Total Fitness for 10 years, since it opened. I only used it for swimming and last year's sub. of £265 was ok value. But this morning I got the renewal letter asking for £350! And with no promise of warmer water. Bye bye… Read Full Review

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★☆☆☆☆

“TOTAL FITNES CREWE ”

Written on: 25/03/2011

TOTAL FITNES CREWE
Worst value for money ever!

nothing works properly everything is old and falling to pieces. olympic bars are dangerously loose. benches are all coming loose with padding missing. sharp metal hanging off machines. cable machine always out of order. theres more hazard tape than equipment in there.

and to top it all they want to charge £495 and thats if your willing to pre pay £45 A MONTH

WHAT A JOKE! rival gyms would charge atleast £100 LESS… Read Full Review

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★☆☆☆☆

“Worst gym ever, do not go, rude receptionists!”

Written on: 25/03/2011

Worst gym ever, do not go, rude receptionists!… Read Full Review

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★☆☆☆☆

“Total Fitness in Wrexham is rumoured to be closing...”

Written on: 20/03/2011

Total Fitness in Wrexham is rumoured to be closing down shortly. Last week Lancaster closed down as well as three clubs in Dublin.
Wrexham has lost over 2000 members to DW Fitness since last September and with people leaving in droves as their contracts expire...it looks certain Total Fitness Wrexham will close.
I have no sympathy for Total Fitness. The first rule in business is 'Look after your customer...or someone else will'. The place is an absolote tip. The machines don't work, the… Read Full Review

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★☆☆☆☆

“TF closed their branch in Lancaster on Tuesday 5th...”

Written on: 19/03/2011

TF closed their branch in Lancaster on Tuesday 5th March. After two days of being told that they'do not have that information at the present time and you will be contacted in due course'' they finally offered'continued membership'' at either their preston Branch...20 miles away or a gym called VVV which is on the wrong side of town and will sometimes take 1 hour to get to and from. I asked for a refund as their options were not acceptable and thay told me that i had to write to them and expalin… Read Full Review

Deepthought's Comment

Written on: 21/01/2013

Similar experience when Wrexham closed. Took me several months to get my money back (luckily, my bank provided a financial advisor who caught them in an outright lie and they paid me back 2 days later). Don't know when, but TF have apparently been taken over.

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★☆☆☆☆

“Do not join this gym! I have been a member at Walkden...”

Written on: 19/03/2011

Do not join this gym! I have been a member at Walkden for the last 4 years. Within the last couple of years the gym has rapidly declined. The equipment is in a poor state of repair, majority of staff are rude and the place is always dirty. The mebership has increased with a promise of investment and renewing equipment! This has not happened and in fact the place is worse now than ever. I predict total fitness will in fact go out of business at this rate!!!… Read Full Review

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★☆☆☆☆

“Since being joint members at Lancaster TF for the last...”

Written on: 17/03/2011

Since being joint members at Lancaster TF for the last 3 years we have noticed a decline in the level of cleanliness and maintenance of the equipment and I would have to agree on an earlier comment from anther reviewer about the staff - some of which don't even bother to greet you upon arrival with a "good morning". This of course may all be due to what was happening in the background which until Tuesday night most if not all of the 4000 members were oblivious to, its closure. Having phoned… Read Full Review

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★★☆☆☆

“I was a member of Lancaster T.F.from it's opening in...”

Written on: 16/03/2011

I was a member of Lancaster T.F.from it's opening in 2002 until it closed on Tuesday 15/3/2011.I have watched it steadily decline in standards of hygiene and equipment during this time.The 'Free-weights' area at times resembles a scrap yard with equipment left at random over the work area.It is not enough to say 'members should replace weights after use' it requires staff supervision.Machines constantly breaking down,most Dumbells with no weight markings,Barbells showing plate weights and not… Read Full Review

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★☆☆☆☆

“Total Fitness Closures??!!!!! ”

Written on: 16/03/2011

Total Fitness Closures??!!!!!
BEWARE, Cannot trust this gym! I want my direct debit back and Im moving to a reliable gym!… Read Full Review

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★★★★★

“I personally cannot see the arguement people are...”

Written on: 15/03/2011 by Totalreviewer (1 review written)

I personally cannot see the arguement people are trying to make below, people say they have paid £295 last year and its gone up to £495, it is clear as day you got an introductory offer, I also have noticed a lot of complaints about the cleanliness of gyms/pools etc,what we have to realise is there is a lot of members compared to the staff, i believe the staff do a reasonable job bearing in mind how few of them there is, another thing I want to add is that for the prices some people claim to… Read Full Review

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★☆☆☆☆

“I would NOT re join this Gym or recommend it to...”

Written on: 14/03/2011

I would NOT re join this Gym or recommend it to anyone. Having been a member of Whitefield for 4 years it is in a dire need of repair. The club is dirty, needs Vacuuming (pretty basic i would of thought), full of dust. And most of all the equipment is sub standard. The equipment that is working requires things like weights jammed under the seat to lift them up there are never enough Karabiners, weight pins. And there are always a number of machines broken or in a poor state. The clientele… Read Full Review

Cally4748's Comment

Written on: 15/03/2011

I found this review very helpful because..I completely agree, I could have written this myself! Im at Warrington and it is aweful and no one seems interested! Bye Bye Total Fitness!

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★☆☆☆☆

“I was a member of Total Fitness until January 2011. I...”

Written on: 12/03/2011

I was a member of Total Fitness until January 2011. I then received a letter to renew my membership at a discounted Annual Individual price of £495. I could not believe this as I had paid £295 the previous year. I was not happy with the gym anyway, the equipment is constantly out of order, showers broken and on a few occasions the pool was closed because human waste was floating in it. The staff don't seem to care at all. They expect people to pay a 68% price increase for unhygienic… Read Full Review

Lesleyb10's Comment

Written on: 12/03/2011

I found this review very helpful because...I was also a member of the WIGAN Total Fitness until 28 Feb this year. This review is totally true and the staff are so rude it's unbelievable.The place is an absolute dump and in my opinion it's the culture of the company and it's gym managers who promote this disgraceful staff attitude and non existant customer service.Do yourself a favour and go somewhere else...I have!

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★☆☆☆☆

“Well, after 10 Years at Huddersfield I've canceled my...”

Written on: 08/03/2011

Well, after 10 Years at Huddersfield I've canceled my membership.

I've finally had enough of dirty machines,mats,floors,loos and I haven't swum since I found a used tampon in the pool!!!!
Some of us are on the point of calling the public health dept!

Someone is going to get injured as those machines that still work are on the point of failing.

All this for more money - no thanks.
Going up-market - more like going down the sewer.
I can't see the place lasting as customers leave in droves… Read Full Review

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★☆☆☆☆

“Total fitness HULL - my membership has gone up £150...”

Written on: 08/03/2011

Total fitness HULL - my membership has gone up £150 since last year. I now can't pay in 2 seperate instalments and as i can't afford the full payment in one go my only other option is direct debit and that will cost me even more bringing it up to £175 increase. Only option is to join Nuffield and my husband will also be cancelling and coming with me. Therefore that is £800 lost with just one couple and don't tell me that we will be the only ones to go so why the non flexibility? Very… Read Full Review

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★☆☆☆☆

“Chester Gym - They now want me to pay £40 a month!...”

Written on: 06/03/2011

Chester Gym - They now want me to pay £40 a month! The dirtiest place ever, staff are terrible and machines are broken most of the year. Worst gym i've ever been a member at, without doubt. They said they'd spend some money but I have seen no improvments at all. Shocking. If you want people to pay £40 a month, make a it a £40 a month gym you cowboys… Read Full Review

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★☆☆☆☆

“Total fitness Altrincham - Utter sh*te. I too have had...”

Written on: 04/03/2011

Total fitness Altrincham - Utter sh*te. I too have had my renewal letter at £40/month. This place is filthy! Machines constantly broken, all plates in the weight area cracked and damaged so you never know what your lifting from one week to the next, water machines were broken for a month earlier this year. Enjoy insolvency idiots… Read Full Review

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★☆☆☆☆

“I joined Total Fitness in Whitefield nearly 12 months...”

Written on: 02/03/2011

I joined Total Fitness in Whitefield nearly 12 months ago after being approached by staff looking for new members. The total cost for myself, husband and daughter being £750.00.

I took up the offer as the gym had good facilities, classes etc and my daughter could also attend.

However, since June 2010 the gym has slowly but surely gown down hill. Machines are constantly broken, lights are always out in the changing rooms, the heated pool and spa are NOT heated anymore.

The to add insult to… Read Full Review

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★★☆☆☆

“I've been a member at Total Fitness (Wakefield) for...”

Written on: 17/02/2011

I've been a member at Total Fitness (Wakefield) for two years now and recently recieved a reminder that my membership will soon be up for renewal. After paying £250 last year for a 12 month student membership I was made aware that it was to be increased to £350 this year. This is an increase of 40% and I find it hard to justify.

Although there have been slight improvements in recent months(the staff finaly realised that putting out-of-order signs on broken equipment doesn't fix the problem),I… Read Full Review

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