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Written on: 20/05/2011
Wrexham Total Fitness- I've been a member for approx 10 years, turned up today for my weekly swim, I have numerous health problems (Lupus, Hughes Syndrome, arthritis in my back etc...) and I was refused entry as my subscription apparently ran out yesterday! I've not received any letters informing me of renewal & I normally get at least 2 reminders when it's due with the new price. I was made to feel a complete idiot, I asked if they could call the admin centre to question my renewal but no… Read Full Review
Written on: 02/05/2011
I have been using Total Fitness Preston for 5 years now and I have noticed a fall in standards. Many of the cross trainers do not work properly and the free weights are deeteriorating. I will change gyms if it's is not fixed soon… Read Full Review
Written on: 26/04/2011 by Elliebes (1 review written)
I am wondering if anyone else suffers in the same way attending this gym in Prenton. I've wasted so much of my membership on a 2 weeks on 2 weeks off in recovery from a virus syndrome attending this gym. It happens every time no matter how much I do to prevent this. Short of walking around the gym wearing a mask and a pair of surgical gloves I am unable to prevent this happening. Ive attended TF on and off since 1999 and its gotten worse instead of better. Its run worse than a council gym not… Read Full Review
Written on: 21/04/2011 by hypercat (2 reviews written)
I have been a member of this gym on and off 3 times. When it opened, it was the best gym in the area - well designed, spacious and with a great pool and hydropool. I mainly use the pools, attend aquaerobics and classes. It is really noticable how badly standards of cleanliness and staff professionalism have slipped. Machines, fixtures and the hydro jet features are left broken and unrepaired. Staff numbers have noticably been cut and often they do not seem to be trained or professional… Read Full Review
Written on: 19/04/2011 by jennyohare (1 review written)
I have had nothing but hassle with my membership. The 'use any gym' is nonsense as I began to use another gym and was asked to pay an extra £100. I have tried to sort this problem out for 4 months without much success. They then cut my membership short without my permission and failed to communicate with my during this decision. I have not spoken to the same person throughout the experience and would definitely not recommend this chain of gym to anyone! When I did use the gym, equipment was… Read Full Review
Written on: 13/04/2011
Do not join this GYM Total Fitness in Altrincham the membership is way to expensive and the equipment is in a very poor state the pool is filthy and the changing rooms disgusting I went for a free day pass they took my details and then let me in...NO ONE was really interested they didnt explain anything to me no explanation to where the changing rooms were the receptionist was rude and just glared at me(I think it was because I was on a free day pass and not a full paying member!!) I eventually… Read Full Review
Written on: 11/04/2011
TOTAL FITNESS, BOOTLE, NETHERTON, LIVERPOOL.
What can i say!
This gym is supposed to be an exclusive privately run club where members pay good money to train and socialise, and yet it is run well below par with council gyms within the same area.
The staff are extremely ignorant and excel in bad manners.
The gym itself is dirty, and the toilets and shower are unhygienic.
Machines go off for repair and never return.
Subs go up without any forewarning.
So just to let everybody know and keep… Read Full Review
Written on: 05/04/2011
I have been a member for many years but things have not changed for the better. The cafe is understaffed and so is the gym.Many machines remain unrepaired for many weeks. The gym has just undergone a re-arrangement of the machines and they are situated in all the wrong places. Downstairs is the worst, its difficult to move around the machines and the tv screens cannot be seen from the exercise machines. If this is mentioned to the staff it is totally ignored… Read Full Review
Written on: 01/04/2011
I failed to renew my Hull membership in February after 6 years with TF. I am over 55 but used all the facilities and thought it was good value compared to David Lloydd where i had been for the pre 7 years.
The toilets always smelt of urine and the bogs had never seen domestos but i kept coming back for more. Now there are loads of gyms near me all cheaper and all much superior, do not join TF until you've shopped around, you will get free passes to try out the options and you'll dicouver a… Read Full Review
Written on: 28/03/2011
I was a member of Total Fitness Preston but I left last summer. Staff were rude and talked to members like they were rubbish. The club started going downhill when they appointed a new manager who had an attitude problem. Pool dirty. Spa pool constantly out of order. Machines took weeks to be repaired. Ladies only gym hot stuffy and airless. Not enough electric fans to go round. People in cafe had no idea how to cook the simplest things! Menu unimaginative and not healthy. Classes were… Read Full Review
Written on: 27/03/2011
Sadly my ten year membership of total fitness huddersfield is at an end. I payed 325 last year and like many others can't afford the rise to 475. It's a suicidal rise in prices and is going to lead to the business going bust. The gym has lots of broken equipment and is not very clean but I tolerated that for the convenient location. Good luck to the management but I can only see one outcome - administration!… Read Full Review
Written on: 25/03/2011
I've been with Chester Total Fitness for 10 years, since it opened. I only used it for swimming and last year's sub. of £265 was ok value. But this morning I got the renewal letter asking for £350! And with no promise of warmer water. Bye bye… Read Full Review
Written on: 25/03/2011
TOTAL FITNES CREWE
Worst value for money ever!
nothing works properly everything is old and falling to pieces. olympic bars are dangerously loose. benches are all coming loose with padding missing. sharp metal hanging off machines. cable machine always out of order. theres more hazard tape than equipment in there.
and to top it all they want to charge £495 and thats if your willing to pre pay £45 A MONTH
WHAT A JOKE! rival gyms would charge atleast £100 LESS… Read Full Review
Written on: 20/03/2011
Total Fitness in Wrexham is rumoured to be closing down shortly. Last week Lancaster closed down as well as three clubs in Dublin.
Wrexham has lost over 2000 members to DW Fitness since last September and with people leaving in droves as their contracts expire...it looks certain Total Fitness Wrexham will close.
I have no sympathy for Total Fitness. The first rule in business is 'Look after your customer...or someone else will'. The place is an absolote tip. The machines don't work, the… Read Full Review
Written on: 19/03/2011
TF closed their branch in Lancaster on Tuesday 5th March. After two days of being told that they'do not have that information at the present time and you will be contacted in due course'' they finally offered'continued membership'' at either their preston Branch...20 miles away or a gym called VVV which is on the wrong side of town and will sometimes take 1 hour to get to and from. I asked for a refund as their options were not acceptable and thay told me that i had to write to them and expalin… Read Full Review
Written on: 19/03/2011
Do not join this gym! I have been a member at Walkden for the last 4 years. Within the last couple of years the gym has rapidly declined. The equipment is in a poor state of repair, majority of staff are rude and the place is always dirty. The mebership has increased with a promise of investment and renewing equipment! This has not happened and in fact the place is worse now than ever. I predict total fitness will in fact go out of business at this rate!!!… Read Full Review
Written on: 17/03/2011
Since being joint members at Lancaster TF for the last 3 years we have noticed a decline in the level of cleanliness and maintenance of the equipment and I would have to agree on an earlier comment from anther reviewer about the staff - some of which don't even bother to greet you upon arrival with a "good morning". This of course may all be due to what was happening in the background which until Tuesday night most if not all of the 4000 members were oblivious to, its closure. Having phoned… Read Full Review
Written on: 16/03/2011
I was a member of Lancaster T.F.from it's opening in 2002 until it closed on Tuesday 15/3/2011.I have watched it steadily decline in standards of hygiene and equipment during this time.The 'Free-weights' area at times resembles a scrap yard with equipment left at random over the work area.It is not enough to say 'members should replace weights after use' it requires staff supervision.Machines constantly breaking down,most Dumbells with no weight markings,Barbells showing plate weights and not… Read Full Review
As rated by real users
" The company is very money minded,not considering the needs " Read More
Written by Justa
" Amazing gym with lovely staff! " Read More
" Prioritise commercial profit above customer needs " Read More
Written by EpsomUser
" Virgin lichield worst crèche ever " Read More
" Poor Customer Service & Level of Equipment " Read More
Written by delboy82