Total Fitness Reviews - www.totalfitness.co.uk

★★☆☆☆
1.6 / 5
248
15% of users recommend this
  • Value For Money

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★★★★☆

“Very happy”

Written on: 12/01/2013 by Speedylister (1 review written)

I have been a member of total fitness in Lincoln for 6 years and used 4 or 5 other clubs and I cannot believe the comments people are making? Totalfitness offers great facilities for the money in comparison to the likes of David Lloyd etc where else do you get that level of equipment and pools for 10 a week… Read Full Review

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★☆☆☆☆

“disabled ”

Written on: 10/01/2013

ive been useing this gym because of my dissability, and the hydro pool, and theyve allowed the DWP or others film me and everybody else that uses the pool, ive been into the crewe one today to ask them what there policy was on people filming half naked people and children, his reply was if there is an investigation by whoever,ther allowed to do what they want!!!!!! would you take your family there… Read Full Review

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★☆☆☆☆

“Chairman 'sacked'”

Written on: 08/12/2012

The chairman and his incapable cronies were sacked yesterday. The so called 'don' of turnaround business has failed and has subsequently been replaced by a real team of turnaround specialists. They will realise very soon that the failure of the whole company is down to the shocking middle management who have destroyed a viable company. Arrogance has cost this company dearly. The company has no way back and I fear administration is the only option… Read Full Review

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★☆☆☆☆

“Awful Gym”

Written on: 04/12/2012 by deanolufc (1 review written)

Carrying on with the general theme - member at Total Fitness Huddersfield for almost 5 years, has certainly changed for the worse. Full of 16 year old kids in the free weights section, not only dangerous but annoying, facilities unclean, equipment maintenance non existent, exhorbitant prices, plenty incentives for new members but no rewards for long serving loyal customers? Closure waiting to happen… Read Full Review

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★☆☆☆☆

“Incompetent staff!”

Written on: 28/11/2012 by Tennis88 (1 review written)

Absolute joke! The current manger is rude, obnoxious and can hardly string a sentence together! The membership team got me to join under false pretences! The facilities are unclean, the pool and showers are ALWAYS dirty. When you tell staff they don't even pretend to care! All their interested in is your money, once they have got you locked into the ridiculous contract you can kiss good bye to your hard earned money. They seem to employ the finest idiots in Preston so anyone who has recently… Read Full Review

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★☆☆☆☆

“A rip off”

Written on: 18/11/2012 by Jimthegym (1 review written)

The definition of madness is doing the same thing time after time and expecting different results. I have joined 3 times over the last ten years and found myself tied into expensive contracts with a gym whose management does not give a s**t about their members. They rely on mugs which is why they are always recruiting new members. Take my advice support your local small gym as they will work with you and value your custom. Still with the New year coming TF will be looking forward to a new… Read Full Review

Ashl3Yhall0Ws's Response to Jimthegym's Review

Written on: 20/02/2013

Totally agree with you the Manager is rude and doesn't care about it's members.

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★☆☆☆☆

“Total Joke”

Written on: 17/11/2012

I joined a few years ago, i pay £75 per month. I keep getting harassed by their idiotic employee Rob Miller on social media. Plus the place stinks of sweaty bums. Disgraceful!!!!!… Read Full Review

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★☆☆☆☆

“Preston Total Fitness has incompetent staff”

Written on: 11/10/2012

Until about 3 years ago, the staff at the gym were all very good, recently however the staff seem to have no idea what they're doing. I personally think they've not had sufficient training. The problem I've been having is such as simple one to sort out, involving the squash court booking system. Since complaining about mis-bookings, double-bookings and the ridiculous amount of time it takes for the staff members to put a booking into their system, still nothing has been done about this (3… Read Full Review

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★☆☆☆☆

“TOTAL UNFAIRNESS”

Written on: 01/10/2012

This company signed my daughter up and told her that if she wanted to leave for a very compelling reason,she is now abroad, it would not be a problem.They obviously will say anything verbally knowing full well that the average person is very trusting and will not bother to read the conditions.They are now chasing the percieved debt.I have offered them 2 months as a goodwill gesture without reply.I will update as and when things progress… Read Full Review

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★☆☆☆☆

“Don't waste your money! ”

Written on: 15/09/2012

This gym is the highest level of unprofessionalism I have ever encounted with a gym! Never have I felt like the perks I was paying for was worth it! When it's time to cancel you have to go thru all types of foolishness just to get it removed when it's only suppose to be a year contract! I would recommend this gym to NO one! I hope this can help someone before they make the same mistake I did!… Read Full Review

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★★☆☆☆

“total ftiness goes downhill”

Written on: 09/09/2012

I have been a member at the Wigan Total Fitness since 2001. At this time it was bar far an unrivalled gym chain. Unfortunately the gym has been in decline for sometime now. Faulty and outdated equipment, tired looking shower facilities, untidy weights area, decline in members and all this after promised investment a few years ago which has still not materialised. I used to pay annually at a great discounted rate but now this has gone so am I. £40 per month for the current facilities is a… Read Full Review

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★☆☆☆☆

“total fitness filthiness lincoln”

Written on: 04/08/2012 by mwhite566 (1 review written)

this used to be a good club and when I rejoined after a break of a few years I was advised that a new company had taken it over - not for the good! It is dirty and I am at the point where I daren't look at bottom of the pool when I'm swimming! I've seen cleaner outdoor pools. The changing rooms are a disgrace - presumably the person cleaning them doesn't clean the back of the doors so when you close it you can see the filth running down the back of the shower cubicles. The place is a health… Read Full Review

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★☆☆☆☆

“staff jump from sinking ship ”

Written on: 02/08/2012

i have just cancelled my membersip, as i have paid for 7 years and got nothing from this company except excuses, the best thing was peter the spin instructor who i found today has left and gone to another competitior with four other staff not a good sign. We get a letter Jan 2011 saying spending millions on refurbing what rubbish and now aug 2012 nothing has happend or changed and no answers, your staff obviously feel the same as me get out while they still have a job, great clubs , head office… Read Full Review

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★☆☆☆☆

“Top management not interested”

Written on: 12/07/2012 by jaded2008 (1 review written)

I use the Total Fitness in Preston and sinec I joined it has gone rapidly down hill. Machines not working properly, machines and equipment out of order for weeks on end, and then they eventually disappear! Certainly one way of dealing with broken equipment. The cleaning is very poor, mirrors not cleaned for months, used chewing gum left on the floor, the toilets smell. The air cooling system is useless. I emailed a complaint to the manager and he refused to deal with my complaint by email… Read Full Review

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★☆☆☆☆

“Prenton - Total Fitness”

Written on: 04/07/2012

Do not use - avoid like the plague. Equipment is outdated and most of it is not working with signs saying out of order. I was on one machine that stopped half way through I was running on it could of been a disaster, thank god I was jogging slow - a staff member apologised and stated this should have had an out of order sign on it after checking with some other staff - truly shocking. Dirty gym and changing rooms, well ladies anyway,and staff are rude to the point that they are… Read Full Review

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★☆☆☆☆

“Very Poor Customer Service”

Written on: 30/06/2012

My main concern about Total Fitness is the very poor customer service and the disinterest and attitude of staff when you are attempting to resolve an issue. Mine is a minor issue about my contract which is escalating into a bigger issue simply because of the unfriendly, unhelpful attitude of staff. I have never experienced such poor customer care before. I will not be reviewing my membership and would not recommend this company to anyone. I will be writing to the chief executive and would… Read Full Review

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★☆☆☆☆

“sleasy dirty fit ”

Written on: 29/06/2012 by smithy80 (1 review written)

never join total fitness, no investment, no retention of members, no staff training . But they do have a bunch of unprofessional personal trainers called easy fit who sell fat loss products and leave the gym a mess which they spend more time on than fixing equipment… Read Full Review

Wendz40's Response to smithy80's Review

Written on: 01/09/2012

i have to agree with you there, i have been a personal trainer @ total fitness for 3 years. The easy fit guys as you said are unprofessional, I know as i have watched them, they are not p.t's but a cult of salesmen. An accident waiting to happen.

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★☆☆☆☆

“Badly run... Not worth the money”

Written on: 21/06/2012

Went to complain to the manager today and he told me ii was a complete idiot… Read Full Review

Sayitasitis2012's Comment

Written on: 26/06/2012

you must have found one of the more understanding managers.
their usual reply is that there are other gyms nearby!

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Newtzy's Comment

Written on: 05/07/2012

It wasn't the woman manager at prenton was it, her bedside manner is far from acceptable. Better off going to a different gym.

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★★★★☆

“Good for familys”

Written on: 14/06/2012

I find nice gym staff are friendly and without the kids classes would not be able to go as much. Ladies gym well eqiped good classes overall good value for money. Best hydro pool ever been in … Read Full Review

Sayitasitis2012's Comment

Written on: 26/06/2012

yes. i agree with your comments on the hydro pool.
have you a comment on the main gym?
are the walls and pipes dust and cobweb free?
if yes then name the club.
i would have to see that for myself!

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Sayitasitis2012's Comment

Written on: 05/07/2012

no need to worry about bugs in the whitefield gym. i should imagine even the bugs have standards and would give the place a wide berth.

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Newtzy's Comment

Written on: 05/07/2012

Not sure what gym your talking about but if it's total fitness in prenton I would keep my kiddies away from it, quite probably come away with some kind of bug or something it's so dirty.

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★☆☆☆☆

“I was a member back in 2003”

Written on: 25/05/2012

I read all of these reviews and it is so sad to hear, I joined almost ten years ago when I was working in Chester, everything was clean and modern. The staff just let me get on with my workouts, which I prefer. It was all so clean and tidy the pools were great; I actually used to spend most of my evenings in there. Started with a heavy training session on the weights followed by all the pools and saunas ect. I thought to myself at the time, this is how going to a gym should be. Anyway I moved… Read Full Review

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