Total Fitness Reviews - www.totalfitness.co.uk

★★☆☆☆
1.6 / 5
253
15% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Total Fitness - www.totalfitness.co.uk - Ask a question now

Media Gallery for Total Fitness - www.totalfitness.co.uk

Total Fitness - www.totalfitness.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★☆☆

“Safety safety safety”

Written on: 02/05/2014 by rqLindsay486 (1 review written)

Crewe total fitness I am concerned about the safety in the pool for people. I'm not sure of the role of the life guards. If it is to safe safe guard life then I am confused as to how you can fulfil this role if you leave the area for more than 5 minutes. Talking for periods of time without looking at the pool. If a person collapses in the pool you will have minutes to get them out safely Not possible if you take your eyes off the pool !!… Read Full Review

Report this review
★☆☆☆☆

“Rudest staff I have ever come across.. AVOID!!”

Written on: 27/02/2014 by lvladskillz (1 review written)

This is in connection with the Total Fitness, Macon Way, Crewe. I called up to see if I could purchase a 2 week membership recently as I would be working in the area. Before I could even say why I was calling they hung up the phone, I called back 5-6 times. Each time I called before I couldn't even say who I was or what it was concerning they hung up every time. Each time was a different girl. They were obviously passing the phone to each other. Very rude, pity they aren't like my local… Read Full Review

Report this review
★☆☆☆☆

“DO NOT SIGN UP FOR A CONTRACT WITH TOTAL FITNESS.”

Written on: 23/02/2014 by cleobane1 (1 review written)

I joined Total Fitness gym last year and due to unforeseen circumstances I needed to temporarily move abroad to Spain to be with my mother who was diagnosed with Cancer. I wrote to Total Fitness explaining my situation to them as requested in their terms and conditions of their contract agreement, I informed them that I was moving to Spain. They will not let me cancel or suspend my monthly payments or contract and although I explained to them that my mother had Cancer they are now persuing me… Read Full Review

Report this review
★☆☆☆☆

“very angry customer”

Written on: 13/02/2014 by lynn4 (1 review written)

Went for a swim on Tuesday, got back to my car and there was a parking ticket for £100. Went in to see the Manager who said it was because my back tyre was on a white line ! The car park was empty, it was so ridiculous I took photo's of it. The manager was just going on about the fact people had been parking in disabled spots (which I had not) and that is why they employed a company in to ticket Offenders. I have paid my membership up front for the year otherwise I would leave right now. This… Read Full Review

Report this review
★☆☆☆☆

“Total fitness Walkden”

Written on: 08/02/2014

Rubbish, this site is too restrictive and doesn't allow your proper comments. Gym is too hot. No air conditioning and staff couldn't give a stuff, if there were another gym with same facities I'd defo go there and it pay these muppets, Needs taking over by a decent company. Where's Duncan Banatyne… Read Full Review

Report this review
★☆☆☆☆

“Total Fitness Wilmslow - up their own ar**”

Written on: 07/02/2014

I have been a member of this gym for nearly 10 years - only because there are literally no others and near where I work. What can I say? Chavvy doesn't even enter into it. If you like screaming kids, rude reception staff who are clearly more interested in themselves than customer service, sky sports channel on the EVERY tv, no customer service at all, unclean changing room areas, out of date gym equipment, some of which does not work or straps hanging off or saddles not on properly. Then they… Read Full Review

A.non1971's Comment

Written on: 18/10/2014

Totally agree, rude staff, membership team even worse. Customer care is awful. There are a few decent team members but unless you are a fitness model or a big bear, they have no time for you.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“unclean”

Written on: 23/01/2014 by adamkluj (1 review written)

I found this gym to be really quite squalid, changing room floors always felt dirty and clumps of hair in shower cubicles. The water is only ever lukewarm in the showers. Staff on Reception always seem miserable. You often have to queue to get to use equipment… Read Full Review

Report this review
★★☆☆☆

“Customer Care is virtually non existent at Wilmslow T. F.”

Written on: 21/12/2013

Great jacuzzi pool BUT ongoing problems with jets over many months have left me disillusioned. Not happy either that I now have to queue to use a hairdrier. Very poor value for money. Have sent a series of e mails regarding my concerns and have, at last, received a response, asking me to phone. This shouldn't be how it works. Injured my back in a fall on an marked wet vestibule floor whilst attending for a hydrotherapy session. Was assured action would be taken. Still waiting, eight months… Read Full Review

Report this review
★☆☆☆☆

“Disgusted by Total Fitnesses Customer Service”

Written on: 23/11/2013 by FriendlyFemale (1 review written)

I wrote the following email to Total Fitness I received a letter from Total fitness on 05/10/2013 after being unhappy with the customer service that I had received as I had joined the Bolton Total Fitness gym on I joined the gym on Friday the 20th September 2013 under the £5 offer until the end of the month and then my enrolment would start on the 1st October where you would then start to debit £30pm from my account. On the 30th September 2013 when I went to 6:45 - 7:30am when I went to… Read Full Review

Report this review
★☆☆☆☆

“Complete Let Down”

Written on: 17/11/2013 by lukeyyyyy (1 review written)

Being a former member of DW Fitness I expected Total fitness in Walkden to some what compare, completely not the case. It starts with the dirt on the weight machines to the old and tattered dun bells, the dun bells are that old the weight label's have had to of been replaced since they have all worn off, if this wasn't bad enough in a few instances they have been mis replaced, If it wasnt for the fact this is the only gym on my way to work I would cancel my membership immediately… Read Full Review

Report this review
★☆☆☆☆

“Do not go”

Written on: 08/11/2013

I have been a member of Huddersfield Total fitness for a while now but have so many issues I want out. The equipment is dirty and most have bits broken off and none show the same information. My daughter was also a member however the equipment in the children's area kept being moved so she hardly had anything to use so I wanted to cancel. I have tried to cancel 3 times now and no one has got back to me. I have canceled my DD and have emailed several times with no reply. I think this gym is the… Read Full Review

Report this review
★★★★★

“Total fitness - wirral”

Written on: 16/10/2013 by barrydavids1 (20 reviews written)

As gyms go, this is pretty much as good as it gets in my humble opinion. A huge amount of equipment covering two floors, the equipment is all state of the art, fairly new and most importantly all in working order. Aside from this there is a 200m indoor running track, squash courts, 2 swimming pools and sauna facilities. If this wasn't enough, there are an abundance of classes such as boxersise, aerobics, Karate and jujitsu. On top of that, there are several personal trainers available should… Read Full Review

Report this review
★★★★☆

“showers let total fitness down!!!”

Written on: 12/08/2013 by Tazzi83 (1 review written)

Been a member for a while now and love going the gym, only problem is the showers!! All the showers are set at one temperature and they are freezing!! Total fitness really need to invest in individual temperature controls for each shower as different people have different body temperature! I am fed up of having a great time at the gym to then end it with a freezing cold shower, and a lot of people say the same thing when we talk in the sauna. Total fitness wil lose members if they don't sort it… Read Full Review

Report this review
★☆☆☆☆

“The worse gym I have ever been to In my life.. ”

Written on: 29/07/2013

Just join walkden total fitness and it has to be the worse gym I have ever been a member at. 2 out of 5 Cardio machines you go on either don't work or don't work the way they should all the equipment is very old. The gym is never cleaned it is disgusting the air-con is never working or if it is it clearly needs fixing the heat in there is silly it's warmer in the gym than it is out side. The opening times are Monday to Thursday 6.30am - 10.00pm Friday 6.30am - 9.00pm Saturday and Sunday 8.00am… Read Full Review

Report this review
★☆☆☆☆

“Preston Total Fitness is terrible”

Written on: 01/07/2013

Preston total fitness is not the family friendly gym they claim to be. In my 5 months of being there, each time I tried to take my children to their "splat" children's swimming, I was told some lame excuse as to why it was cancelled. To this day my children have never managed to take part in the family fun swim. The family chaaging rooms are disgusting like they never get cleaned. I always go in the ladies and even in there the hygiene standards are poor. You raise issues with staff but they… Read Full Review

Report this review
★☆☆☆☆

“Total Fitness Walkden”

Written on: 23/06/2013 by Dipuss (1 review written)

Total fitness Walkden is appalling the temperature in the ladies changing room is near 30 degrees this is despite the temperature outide today being around 12 degrees, and the managers simply couldn't give a stuff. Unfortunately it's the most convenient gym, with the best facilities, just such a shame about the air conditioning. Just wish the managers would get their act together and sort it out. The feeble attempt at cooling the ladies changing room is left to one fee standing fan which… Read Full Review

Report this review
★★☆☆☆

“Some Good but a bad ”

Written on: 05/06/2013

I was a member for over 6 months which was my contract (8 months as of now i think) and the facilities are good and offering swimming aswell. The problems only began when I tried to stop my membership, initially I was told to email them after I got no reply and was charged again I rang up and was told that they no longer offer to stop your membership over email and that I had to go in again. After I went in I was told that I would be charged for the next month aswell. I have just been charged… Read Full Review

Report this review
★☆☆☆☆

“The Wakefield gym is on its knees”

Written on: 19/05/2013

The Total Fitness gym in Wakefield is on its knees. The CV machines are falling apart with bits missing from them and the level of cleanliness on and around the CV machines seems to be none existent. There's a smell of drains from inside the mens changing room. They charge £40 a month for a gym that is in need of a refit and in need of management who care about the gym they're running. There are budget gyms better equipped for the job. OK so they have a pool whereas a budget gym tends not… Read Full Review

Report this review
★☆☆☆☆

“Still bloody awful”

Written on: 16/03/2013

I visited the Hull branch yesterday having been a member years ago when the previous manager had run it to the ground. I only went for a swim but the building has become cold and tired. The main pool was freezing and dirty. The steam room looks like it's falling apart and the showers don't work properly I had to keep my hand on shower button the whole time. Staff wander around aimlessly at reception. Will I be rejoining? An emphatic NO!… Read Full Review

Report this review
★☆☆☆☆

“Rude staff and expensive prices”

Written on: 07/03/2013

I have just joined total fitness as it the closest gym to me. However during my time there I have found some staff to be really rude and judgemental. They need better customer care training. I have found the way the speak to you is very down grading and unhelpfulful. They also offer very expensive 'offers' and do not cater for a very wide range of people. I work in a number of hospitals so am not always around to use the gym facilities, so I was looking for somewhere where i could pay a month… Read Full Review

Maxibear's Comment

Written on: 09/03/2013

I myself have just joined Prenton but lucky me I can cancel my contract, 1st time I went the boiler had broken pool area freezing, have been and used the gym which is ok, but today thought I would go for a nice swim, use hydro pool etc well all I can say is that I was very disappointed pool water freezing, hydro pool Luke warm, showers warm and to top it off sauna not working in the ladies changing room.

I was a member when it 1st opened but did cancel a few years ago as wasnt

Reply to this comment
Report this review Read 1 Comment
overview