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Genes Reunited
Genes Reunited

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“Just For Amateurs”

Written on: 11/05/2012 by Mellony (1 review written)

Subscribed to six months platinum service in anticipation of seeing what was behind the veil. Next thing I did was cancel the automatic membership renewal which is set to renew by default,Once the moneys gone it is gone!!! The Trees of 10 million GR members really should read 10 million registered visitors.One family member who also has visited this site has the same four trees with the same two or three names on them but put off by subscriptions. You can only see another members tree by… Read Full Review

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“Took my money ”

Written on: 08/05/2012 by Davvid (1 review written)

Took my money for pay to view and credited it to 1901 census.co.uk I didn't want that at all, this is stealing. I paid for one thing and got something completely different. Bunch of thieves! Don't give them your money… Read Full Review

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“Unuseable site”

Written on: 02/05/2012

At present the Genesreunited Site is unuseable and as far as I'm concerned they are taking peoples money under false pretences and something should be done about it....and quickly. Details added to my tree (TWICE) didn't save, so I gave up. Everytime I clicked on a diff person in my tree it came up with 'refresh or try again'. Tried to delete someone, same thing. Tried to access my contacts trees, came up with 'unauthorised access'. The site is slower than a wet weekend when you do manage to… Read Full Review

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Guest's Comment

Written on: 07/07/2012

I have just updated my information only to find loads of information is missing which I have spent many hours......I have just sent them an email, they have changed the set up of the whole thing not impressed.....if they dont change it or reply I will not be renewing my membership

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“Why fix what was not broken?”

Written on: 12/04/2012 by Kabot (1 review written)

I am only a member on the lowest level and only use GENES REUNITED to record my tree now. I had no problems until they changed their site. Since the "new look" GR it is hopeless. It has multiple 'issues' and leaves me frustrated and fed up. One of the many problems is that it insists that you change all the dates to a new format with a max of 10 digits - but when you do this it says you have more than 10 digits (eg 12/10/1865) and won't accept it so you have to leave out things to record the… Read Full Review

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3Krs's Response to Kabot's Review

Written on: 30/04/2012

I agree completely !

The site has become completely unusable.

It refuses to update correctly and one wastes a lot of time adding data only to find that it has not been stored.

The program is forever indicating that it has not refreshed correctly .

I suspect that a lot of geneologists will move their data to another more reliable storage system.

APPALLING !!!

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“does not work”

Written on: 09/03/2012 by Gilliy (1 review written)

Joined recently with the premium amount. So far nothing but a plain page with BAD REQUEST written on it. I did email to ask if I was maybe doing something wrong but nobody bothered to reply. I'm sorry but I would not recommend the site and I am very disappointed with the lack of response… Read Full Review

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“Slow and Frustrating”

Written on: 02/03/2012

Whilst I have no doubt that this is a very comprehensive resource the whole concept is spoiled badly by the speed at which the site operates. Having paid 6 months membership and been subject to one of the slowest websites I have had the misfortune to come across I could not possibly recommend this to anyone. The photos do not upload. Data that you enter in records just hangs and the website asks you to re fresh only to find no data has been entered. Unless you are a glutton for punishment try… Read Full Review

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“THE GENES REUNITED SITE”

Written on: 09/12/2011

i have used this for 2 years it used to work fine it is now a disaster site i paid for 6 months full membership to date i have not bother trying to input new data for the last 3 months as i find this site unusable i have asked for my money back answer from this no no no in my opinion they do not deserve to be in business i would not recommend this site to anyone possibly this site is going into meltdown… Read Full Review

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“Totally useless and they take money without consent.”

Written on: 30/07/2011 by rierie (1 review written)

I signed up in 2005 and it was fairly good, I found the site easy to navigate and found a couple of relatives, then completely forgot about it until January this year (2011) when I paid for 6 months membership because I remembered how useful it used to be, but this time round, the site was so difficult to navigate and I found there was too much on it and they expect you to pay for things that you can get for free on Ancestry and a few other websites, they kept sending me emails saying 'is this… Read Full Review

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“don't even think about it.”

Written on: 16/06/2011 by bilatb (1 review written)

joined 2 days ago, after 11 hours ** progress nil. asked for refund. told in no uncertain way, you will not have a refund....they have a problem with the system, so why not close it (as it is c**p)untill is is usable? Bolshy attitude if you contact. given instructions to keep back clicking, no use time after time.i was recomended by a friend but will not pass it on to anyone. gave me a 20 credits credit !!! cost me 30 to complain!, is that a pi** take or wot?? time wasting ,frustrating, and a… Read Full Review

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Guest's Response to bilatb's Review

Written on: 25/06/2011

Well said, the admin are a law unto themselves, and yes it is about money and greed - not genealogy or members.

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“New style but the site is now much less stable”

Written on: 12/06/2011 by silicondale (1 review written)

I have been using the Genesreunited site for several years and have been very happy with it, but recently they have tried to make it flashier. The result seems to be that it is now much less stable and reliable than it was. They seem to have big problems with it, as much of the site is down for maintenance this afternoon - a Sunday afternoon is presumably a peak time for this site so, whatever the problem is, it must be serious. There really was no need to 'improve' the site, which was working… Read Full Review

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Guest's Response to silicondale's Review

Written on: 25/06/2011

Better data elsewhere, GR can't fix things until they get the £ sign out from their eyes.

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“A great site to discover all about the lives of your...”

Written on: 03/06/2011 by n1kk1_p (1 review written)

I was completely new to Family History and was told about Genes Reunited through a friend. I signed up as a FREE member and started adding names to my tree. Day by day I watched this unfold and was curious to find out more. Since becoming a full member I have added many more names to my tree, and the great record sets available are continuously helping me uncover more. I will definitely be sticking with Genes Reunited for my Family History search. Thank you for building such a great site. Nik… Read Full Review

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“review of genes reunited”

Written on: 02/06/2011

Unfortunately, the site has not yet entered the 21st century in many ways. Its forums are not as well compiled as other family history sites such as, for example, http://www.rootschat.com/forum/index.php and http://www.yourfamilytreemag.co.uk/yft-forum/ The site developers would do well to look at those and other family history forum sites. It needs moderation. … Read Full Review

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Guest's Comment

Written on: 25/06/2011

It needs closing down.

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“Everyone should have a go!”

Written on: 26/05/2011

I have really enjoyed growing my family tree on Genes Reunited, so much so that I would now class it as a full-scale hobby. I have had subcriptions to other genealogy sites, but overall I would say the interface at Genes Reunited is much easier for beginners to navigate, and also the help people give if you get stuck can be priceless. Getting in touch with people who share your ancestors can be a real bonus, although it is a little disappointing if they don't answer you. The way the records are… Read Full Review

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“Genes Reunited Review”

Written on: 26/05/2011 by VivHerts (1 review written)

Genes Reunited (GR) does not listen to its members. It is not a social networking site but is a dedicated Genealogy/Family History website. The site is not moderated and cyber bulling has been rife in the past. This really needs addressing, especially moderation on boards. GR seems to think the older members are a pain in the rear. Many have been members since the conception of the original website 'Genes Connected' and have seen the so called 'changes' come and go. Members know when things… Read Full Review

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“Has no direction”

Written on: 26/05/2011 by aileenmwallace (1 review written)

I have been a member of this site since conception but I find it now has little to offer. The admin is amateurish to say the least and the uploading of trees I have found never works properly. The searches, with exception of the family trees, are limited to England and Wales and very little else is offered. I now have 5 individual trees as my original tree became too cumbersome and I dread to think what would happen if I tried to upload it now. I continue paying my subscription but seldom use… Read Full Review

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Guest's Response to aileenmwallace's Review

Written on: 02/06/2011

You don't mention the Community Boards Aileen. To me, these are the best part of GR....lots of helpful members with great expertise in searching. I have kept my tree at a reasonable size because I have no interest in extending it to unmanageable size. I use the site on a daily basis.

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Guest's Response to aileenmwallace's Review

Written on: 03/06/2011

I have the same problem, cannot get any further with genes reunited...

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“Happy with site”

Written on: 25/05/2011 by Amazinggrace08 (1 review written)

It is a great site, full of willing people who take the time to help and assist each other. I think it represents good value for money except possibly in the following instances: Hot Matches - These tend to only come through every few montsh and can't get past the letters A & B. It is very frustrating when you have over 4,000 people in your tree yet you don't receive any matches. Lack of Scottish records. Now that GR is owned by Bright Solid I was hoping that we would see some benefits in… Read Full Review

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Guest's Response to Amazinggrace08's Review

Written on: 26/05/2011

I cannot see the 'value for money' when there are different rates for people using the same service. Some people pay 4x as much as others. No other website sets a wall between its members.

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“Deteriorated”

Written on: 25/05/2011

I find the site to be slipping in value, for what it has and for the price it offers I feel money is their object. It needs better communication between members and between admin, there are far too many discrepancies, not enough regulation. I feel the company needs to moderate the site yet they also need to keep an overall fairness to each member. Genes reunited has no equality with it's members, it tends to hold favourites and allows the membership cost to be thrown in the face of new… Read Full Review

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“You get what you pay for.”

Written on: 25/05/2011

Genes Reunited is a good spring board into the world of Genealogy. Boards are simple to use, and the GR community offer free advice to those doing their tree.. Not as many resources as other bigger more expensive FH sites but this reflects in the basic subscription price. … Read Full Review

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“Fab site, found lots of ancestors, well worth the...”

Written on: 24/05/2011

Fab site, found lots of ancestors, well worth the subscription… Read Full Review

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Guest's Comment

Written on: 25/05/2011

I couldn't agree more! I have used GR for 9 years now and have found lots of relatives. Ann.

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Guest's Comment

Written on: 25/06/2011

GR hasn't been going for 9 years.

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“Great records and easy to navigate. Also cheaper...”

Written on: 24/05/2011

Great records and easy to navigate. Also cheaper compared to other sites… Read Full Review

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