Avoid at all costs you can never get hold of them they lied about the job role were offered no training to be in dangerous environment they lied about holidat pay it comes out of your own wages everything about this agency is just lies. Avoid at all costs its not worth the stress

Bromley branch is a shambles I started my a 1 week assignment as a traffic marshal as I was between jobs due to agency take over and studying for my cpcs so I took a job on the Thursday... I was told the umbrella company they used would charge about 12 a month for payroll... so I agreed ... when I started the job I was put with a guy who all he spoke about was his love for cocaine and shoplifting and crime All day in which devalued my experience in such a nice area where I grew up. I also was the only one who actually did my job all day, I then got a call from the payroll company NWM on the Monday at around lunchtime with this rude lady saying it comes to £67.50 a week payroll fees before tax and NI and was deliberately going round in circles trying to confuse me with bs and pressure selling tactics belittling me and talking rubbish When I complained to hays they also acted clueless for 2 days thus wasting 4 lengthy phone calls and rinsing my patience with more rubbish and rudeness. I also didn't like working for a guy who's name began with m who sounds like a teenager with his street ghetto words and accent I found that unprofessional too. I resigned after my second day as it was a shambles and I didn't want to work for people who pay peanuts don't pay for lunch hours and are rude and Disorganised. My time is precious and I know my worth as a highly regarded professional. 

This is why recruiters receive a bad name. Rude and lacking in common decency to respond to an email - despite the fact that they requested a time for a chat. I sent an follow up and they still didn’t bother to reply. Deters someone trying to find employment. Unsupportive and useless The HR recruiter is terrible

I would give this company zero stars if I could. Had an appalling experience last week and will NEVER again attempt to seek employment opportunities with this organisation. I am presently on a temp contract with my current employer which comes to a close early next year. I thought let’s look and apply for a few jobs to get ahead of the game. I came across a job as ‘marketing assistant’ which links close to my skill set so I applied! I received a call the next morning from a lady from the Glasgow department who discussed the role in more depth and told me my CV suited the job well. She even said she spoke with the employer who was very keen on my CV too! I was told my CV would be passed on and I would probably receive an interview by the end of the week as the employer is looking to start someone quickly. I was also advised I would receive feedback with my application. This gave me encouragement that I was one step closer to obtaining a job. It got to Friday and I heard absolutely NOTHING. So I emailed Hays in a nice and police manner looking for feedback into my application. I also stated if my application wasn’t successful if I could be provided with suitable job opportunities that link to my CV skills and experience. From sending this email correspondence I have heard NOTHING. I would have appreciated an email confirming the status on my application. I thought it was Hay’s job to help people find employment and aid them by finding suitable opportunities?! It’s clear individuals within your company aren’t doing their job but instead ghosting and not responding to emails. If you are reading this and in desperate need of a job avoid this company like the plague. It’s a cruel way to treat individuals who are striving to find employment in these difficult times.

No feedback after interview yet again sending out an email that the employer is still looking for someone. Regardless if you did good or terrible feedback should be a norm.

I had a nightmare experience with Hays Recruitment, Birmingham. The initial recruitment process seemed very good and consultant seemed helpful and engaged. We agreed before interview on the rate advertised. After I got offered the role the rates in the ad were no longer correct and were a mistake. Ha! That old chestnut. Sorry I was using the wrong framework. Ha! That old chestnut. I am not born yesterday I knew what she was doing. However we agreed to meet in the middle after I wanted to decline role. The onboarding was a nightmare - incompetent and surely to god they are used to contractors who have gaps in their CV. I spoke to a senior manager from the client organisation who confirmed the rates in the ad would have been confirmed by HR. When I was obviously worried about problems with their timesheet system she just laughed and thought it was funny. The whole process was so stressful I felt depressed and not great when starting a new role. Consequences were that the onboarding took so long that I had very little time to get myself familiar with the new organisation before I had to launch a major scheme. I do believe my experience with Hays triggered a bout of depression and inevitably caused me to leave my a fairly well paid role due incompetence. PLEASE REPORT YOUR CONCERNS TO AGENCY INSPECTORATE ON GOV.UK

I have found that their great treatment as a small business wanting to fill a vacancy is not great. They are clearly focused on larger organisations where they can get the most profit from multiple vacancies and repeat business. Consultants treat small and medium sized organisations as if they are barely worth the trouble engaging with and only then from squeezing as much money from them as possible. As an employer - not a great experience.

They didn't copy most of my ID at registration, the compliance team seem completely incompetent and lazy sending half finished un formatted forms to candidates expecting them to do,( surely that is what registration is for right?) no one needs to work for them, there are plenty of other good employers out there. I only gave one star because you have to in order to submit a review.

I have applied for so many positions under the HAYS banner in north qld and not once have I received a call, not once have I received and email back from contacting this office in Townsville. I have a level of experience in administration and customer service and other skills and not once have I been told that my resume was put forward for positions even at level AO2... I am frustrated at the lack of support and interest that the female consultants show and also have had a few use a non courteous phone manner. I feel that they have a pool of people that they continually use and for the rest of use we don't get a look in, I have other people that are no longer registered with Hays who said they felt the same frustration as I do.

I gave them 1 star as unable to give a minus. I applied for an ‘ Immediate start job in Sunbury-on-Thames, which was exactly the role I had experience for, the location was obviously BP, no response to my application, phoned Hays twice and was told I’d get a call back, never came. How do they expect to fill roles with the right people if they obviously don’t read applications or follow up enquiries from matching candidates. I’m very surprised BP use them as they are obviously hopeless !

i found a job through hays and a few weeks into the job they didn’t pay me this happened 2more times. They claimed it was the clients fault so t left a few weeks later they got me another role this time i thought i was on the ball. Calling them every day to make sure everything was in place for payday and still the same problem, No funds! i don’t actually know how they function as an organisation they are absolutely rubbish at what they do(don’t do). When i find something else i’m outta there! Don’t choose them u will regret it!

Applied via LinkedIn for a role and was contacted to come in and meet a recruiter - not for the job I wanted but to register. Was kept waiting for 20 minutes. Recruiter arrived without my CV so had to find a printer to get a copy, then find a meeting room. Totally unprofessional and disrespectful. Eventually meeting started 30 minutes behind schedule. Recruiter had no interest at all in what I was saying and just kept responding "amazing" to everything. Was more interested in trying to get business from my current company or getting me to recommend to other people. Never in a million years. The job I applied for obviously didn't exist. The recruiter had no intention of helping me find anything. A complete waste of time. Avoid Avoid Avoid

this consultant arranged a phone interview for the day after and just within few mins after confirming the time of phone interview she sends an automated email confirming you have not been selected for an interview. what kind of action is that no respect to anyone unacceptable at all. do these people not have a manager to report to and do what they want such low!!

Two months of my life. I will still be paying the price two and a half years on – they messed my pay up so badly that Hmrc have written to me a year after I stopped working for Hays to advise that I paid no tax during my time working for them – clearly not the case – and as a result, I will be on an amended tax code from the next financial year. It will be two and a half years before normal service will resume tax wise. They outsource everything and there is no accountability. I think I worked three weeks before I got my first paycheque from them and it was for £50. utter idiots.

They seem to hire far too many young incompetent graduates who barely know what they are doing. They forget to tell you what to bring to the interview (e.g. I.D.) and they constantly ask you to fill out forms you've already filled out. At a basic level, they seem unable to read through a CV to see what experience you have. They don't know basic information about their own clients and the details of the job. I cannot understand how these recruitment agencies stay in business.

most corruptive agency, this is modern slavery agency, they hardly answer your calls, never tell you the truth, only they want you to work and you may never get your wages. please do not west your time for working them. get another agency instead!

First of all it took them over a month to even contact me about work, then when they did they said they had a position for me to start in a few days. No interview, just start on this day, told me the location and the job title but nothing else. They told me the rate of pay per year which doesn't add up to the amount per hour so I was still none the wiser. It took them until the day before I was due to start for them to tell me anymore about the job, they wouldn't tell me until they had correct references from former jobs and a character reference. They do NOT value you, they are out for one thing, and that is to hit targets. AVOID!

Signed up to Hays as they rang none stop after I applied online for one job. Arranged to go in and meet a recruiter and was sent for a role over 4 weeks ago. Was told by the Friday I would have a decision, didn't receive a single call all week or response to my emails and calls. The following week I finally got through to be told the vacancy had reopened and others were being interviewed this week so decision would be Friday. No surprise, no decision made. The exact same thing the following week. This week I called to ask why yet again the role was being advertised. They claim they were unaware of this even though they were the ones who published the advertisement this morning. They literally don't have a clue what they are doing. They are in a recruiting role for a reason I can't understand and I have spoken to numerous people with similar experiences, and can see by reviews on here it's a common problem. No call backs, no updates, no feedback, no transparency, no professionalism, no chance of ever getting a job through this agency. I have dealt with many agencies over the last 10 years and can honestly say this is the worst one I have ever come across. It's a great shame the companies hiring them to take care of recruitment don't actually see what candidates have to deal with! I wouldn't recommend to an enemy let alone a friend!