Hays Reviews - www.hays.com

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★☆☆☆☆
1.4 / 5
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Summary

Find the perfect job or career for you with some help from our Recruitment Agency reviews. In this section share your experiences with us about Hays Recruitment, how did they help you? Voice your opinions, whether positive or negative on issues that have affected you, customer service perhaps or the type of job roles they provide. Every detail is a contribution to helping yourself and others to compare the agencies available to help you climb that career ladder. Be informed to find the best job agency.
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★☆☆☆☆

“Dreadful - highly unprofessional”

Written on: 04/08/2013

When I follow up on an ad, I expect the "consultant" to have the common decency and professionalism to at least acknowledge the CV she asked me to send, and then to phone me back as agreed. I imagine she was overwhelmed with applicants - but any professional and well run organisation should have the processes and software to allow them to send an automated response - whatever the outcome. These people should remember that senior managers will, eventually, end up in positions where they will… Read Full Review

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Rosielydgate's Comment

Written on: 25/08/2013

Exactly. When they mess you around, they don't know you will know.

Hays are the worst. What goes around comes around. One day I hope their staff will be on the receiving end.

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★☆☆☆☆

“The only agency I won't use”

Written on: 25/07/2013 by doyourhomework (1 review written)

I had poor experiences with Brisbane and Darwin branches. DO NOT USE THE DARWIN BRANCH BY ANY MEANS. I had a horrible experience there first-hand, and I've heard many horror stories about people's dealings with the branch. The branch manager is a bully. They make candidates cry. I cannot think of any nice things to say about them. Run a mile. I had an interview with the Brisbane branch it was all nice and positive, they said they would put me forward. But afterwards they wouldn't return any… Read Full Review

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★☆☆☆☆

“Unprofessional and shameless. ”

Written on: 23/07/2013

I had a missed call from a consultant in the South Wales region regarding a job I'd applied to through their website. Upon returning the call, I was informed that the position had actually been filled, but that they would continue to "clear my file" for other opportunities if I visited their office the following day. Later that day, the consultant called back to ask when I could start training for the job - the job that had already been filled. I was confused, but really needed a job, so… Read Full Review

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Damnstraight's Comment

Written on: 20/08/2013

Despite the horror stories I have heard I thought I'd give them the benefit of the doubt and try them out. I called up their North Sydney office and spoke to a consultant, who really did sound genuine and professional.Now I am not so sure as I am still awaiting an Email from her confirming an appointment to discuss suitable roles.
I've now decided that my gut feel was correct.
I have spoken to a few recruitment consultants regarding Hays and they all said they are a good place to obtain training, if you are looking at a career in Agency Recruiting but not more than that.As a candidate they advised me to "Give them a miss"

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★☆☆☆☆

“Despicable behaviour and you do not want your business...”

Written on: 21/07/2013

Despicable behaviour and you do not want your business associated with them. They would treat the dirt on their shoe better than job applicants. No doubt i'll get a nice sounding reply from some customer service person saying they apoligise for this and that... The corporate structure at Hays is at fault but the bad way I have been treated by them and the monopoly they hold only empowers me further… Read Full Review

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★☆☆☆☆

“Utter waste of time- just don't bother”

Written on: 12/07/2013

When you initially meet them, they are more interested in finding out the name of your current or old boss so they can cold-call them about jobs. After that, their staff will never return calls when they are "in a meeting" when you call. If you do get them on the phone, they will dispatch you curtly and quickly as they don't care one whit about you.Most reviews here are about Hays UK, but my experiences have been with Hays Ireland and they are just the same. Don't bother with them in any… Read Full Review

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★☆☆☆☆

“Do not use Hays”

Written on: 11/07/2013

They never contacted me after I registered for a finance role ith their Oxford Circus branch. But see fit to contact me now I am in a supervisory role with the worst candidates. Speaks volumes that thier salesman (yes thats what they are) did not see my attributes as relevant for jobs that matched my skillsets, preferences etc. If you are an employer these guys (oxford Circus, London branch in particular) will not get you the best person for the role. Avoid at all cost… Read Full Review

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★☆☆☆☆

“Hays = pathetic ”

Written on: 10/07/2013 by Caspercarter2511 (1 review written)

Hays Darlington are a complete joke. I worked for them for 18 months, contract ended and was promised something else. That was 7 months ago. When I do get an interview I have to chase for weeks only to be be told 2 weeks later oh sorry they recruited internally. Never reply to calls or emails. They are pathetic… Read Full Review

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★☆☆☆☆

“6 weeks & no payment”

Written on: 29/06/2013 by DesAster (1 review written)

Contracting with Hays. First assignment for them and six weeks since start date I am still waiting for any pay. This is the same for other colleagues working on the same assignment (for which they have just lost a recent tender). As soon as the new co starts up next week I'll be rescinding the Hays contract, moving to the new co & starting legal action for unpaid invoices, costs & interest. AVOID HAYS THEY ARE BORDERLINE CRIMINAL… Read Full Review

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★☆☆☆☆

“Just Don't Bother”

Written on: 21/06/2013 by lilyneverless (1 review written)

After registering with Hays as a classroom supervisor back in March, it took them a total of 9 weeks to gather a total of 7 references (work), 2 character references, one of which was hounded for my work dates??? and I mean hounded (up to 4 emails per day for over a week, and now in the end of June they are back asking for more references?! How many do they need?? I have been working in schools for the last 10 years, ...... but to top it all off they placed me 40 miles away from home (I know I… Read Full Review

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★☆☆☆☆

“Arrogant, legalised pimping”

Written on: 18/06/2013

Was registered with them for a job as I needed work, role was stated as PA and a senior level within the healthcare environment. Role was an office junior and I was treated by the "client" badly, patronised, ignored, and when I raised this with the manager who told me that "they were busy and I needed to suck it up". One "manager" was keen on humiliating staff (ok temps!) across the office. When I raised this with hays I was told that "am I sure its not just Friday issues" Company now… Read Full Review

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★☆☆☆☆

“not recommended”

Written on: 18/06/2013

If you don't have enough experience, they won't help you very much… Read Full Review

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★☆☆☆☆

“Dont waste your time!”

Written on: 17/06/2013

I don’t really have much to say about Hays Recruitment other than they are completely useless. I have 13 years’ experience in Admin, I have applied for numerous positions including positions for office juniors, basic reception jobs and jobs which I am fully suited to and mentally equipped to carry out, do I hear anything from them “never”. All I do is apply, apply, and to no avail. Not even a response to my application. Why is it Hays that seems to have all the positions advertised… Read Full Review

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Skellfree's Comment

Written on: 26/06/2013

Totally agree. Like you, I am highly qualified and the positions I have been applying for are totally within my capability and some half the salary. It seems to me that if at any point you don't take a job they offer you, they then try and punish you by not returning your calls, failing to respond to emails and just generally acting unprofessionally, to the point of lying and saying consultants are not around, when you can clearly tell they are.

I will not be applying for any further NHS or other positions with them. I hope some of the recruitment staff never find themselves in a position where they have to look for work, as they seem to have a distinct inability to think outside of the box and recognise career changers and hardworking people when they recognise them.

Quite sad and pathetic, really, when that is the business they are in...Was going to make an official complaint to their management, but I think I will just end up more frustrated; therefore, on this occasion, I will just leave it...

I also agree that they - like many other agencies - clearly do not have the jobs they advertise available, but rather, it is a repetitive ruse to make people register...Very frustrating and I also would never, ever recommend them to a soul...

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★★☆☆☆

“Worst Experience of My Life”

Written on: 14/06/2013 by debasser (1 review written)

Registered to Hays recruitment by mistake, through what I thought was an application for a job. Got a phone call from them, wanting to arrange a meeting to discuss job possibilities. I agreed to this meeting as I needed work . Got a phone call later the same day, the agent explained that they had arranged for me to have a phone interview for a job the next day. I knew nothing about the position and I expressed no interest in it. I undertook the interview but did not pass through to the next… Read Full Review

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Boosubkitty's Response to debasser's Review

Written on: 24/06/2013

I have had several successful administration placements via Hays Recruitment at Wollongong, and found their staff to be very helpful and proactive in presenting opportunities.

Of course they are working for the commissions, after all, it's the businesses seeking staff that pay for their services, so it's only right that those businesses are the 'clients' that hold top priority.

Hays does not charge the jobseekers who register with them, instead they providing a job placement service free of charge. They manage an extensive and constantly changing database of potential staff, none of whom pay them for their efforts, but all of whom want the 'right job, right now' (and no doubt bombard their recruiter with constant requests for a status update).

Be grateful that they found you an interview opportunity so quickly and put you forward for a companies consideration based only on the merits of your written application. It might not have been your ideal job at the time, but a willingness to grasp any opportunity is a valuable quality in any jobseeker and would have shown them that you were willing to try.

You say you knew nothing about the role, but since your interview was the following day, you could have used a number of resources to research both the company and the advertised role. That would have shown both Hays and the employing company that you had drive, initiative, and a determination to work.

If you couldn't be bothered to try, why should they?

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Zsa2008's reply to Boosubkitty's Comment

Written on: 14/08/2013

This is the only positive review i saw! Are you sure you dont work for them!
They are the worse!!!!!

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So19X's reply to Zsa2008's Comment

Written on: 20/10/2013

Please Boosubkitty blatantly works for Hays, they need to be closed down worse company ever. The next step after reviewing them on this site is to seek legal action if they owe you money.

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★☆☆☆☆

“Rude, arrogant, deceitful and manipulative”

Written on: 07/06/2013

I think that sums it up. They are not suddenly going to change for the better,the culture in the company will ensure this.I wish I has read these reviews before going through the painful process that dealing with this company has been. The only action is to not register with them therefore they will not make money and go broke.Take your talents, experience and self esteem elsewhere. Fortunatly I have found an agency where it is the complete opposite of the treatment at Hayes and they and now I… Read Full Review

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★☆☆☆☆

“Hounded with calls”

Written on: 06/06/2013

I've made a massive mistake. I registered with Hays yesterday and have been hounded with calls since. 12 in all. The consultant also said she had arranged me an interview for Friday, but when I looked into it it was for a job I wasn't interested in. She then left 5 ,essayed on my mobile, one very rude telling me to tell my current employer I was taking Friday off to go to the interview for job I am not interested in. I don't like being hounded and told which jobs to go for. It is MY career not… Read Full Review

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Damnstraight's Comment

Written on: 20/08/2013

You actually received a call from one of their consultants??? Wow that's quite something.

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★☆☆☆☆

“Pay an attitude a big issue”

Written on: 04/06/2013

After working for these guys for nearly a year now my pay is still not in the bank weekly and frequently having to chase my pay, It's unfair stress when you done your hard days work then you don't get paid when your suppose to which snowboards other problems with finances at home,Calls don't get returned and some of the guys are completely rude when you do call. There is only 1 guy that seems to be able to sort things out, but every few weeks my pay still doesn't go in the bank for a couple of… Read Full Review

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Lilyneverless's Comment

Written on: 21/06/2013

In the same boat, 5 weeks out of the last 6 have failed to materialise. After threatening with court today, pay turned up at 6pm, being £80 short.

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★☆☆☆☆

“Stay away from Hays!”

Written on: 24/05/2013

Hays have really lost their mojo and my advice to anyone thinking of using them think twice! They are a complete waste of time and the consultants I have dealt with have been rude and very unprofessional to the point I was told to visit recruitment agencies on the high street with the big windows. My dealings with Hays in the past have always been professional but unfortunately not this time!… Read Full Review

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★☆☆☆☆

“Don't touch with a barge pole!!!!”

Written on: 21/05/2013

Absolutely hideous experience. Initially was dealing with a very competent consultant who kept me up to date, answered all my calls… Read Full Review

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★☆☆☆☆

“Absolutely awful firm!”

Written on: 02/05/2013

I received a call from Hays after applying for a job online. The guy seemed nice, said he had seen my CV, they had already filled the position I was applying for, but a firm I had previously worked for were looking for someone. He then had me chasing my tail all day, calling every half hour, getting me to tweak this and that on my CV until it was the way he wanted it, and finally said he had 30 minutes to get mine and another two CVs round to the Office Manager at the firm concerned, as they… Read Full Review

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Backcourt09's Comment

Written on: 05/05/2013

Sorry to hear about your experience, that's shocking!
I am in the process of going through the exact same thing, so I feel your pain! Thanks for posting this, I plan on contacting the manager of the office of the guy I was contacted from, and if I don't get the answers I'm looking for, I'm going to take it to the head offices! People can't be allowed to get away with stuff like this!!!

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Owell's Comment

Written on: 23/05/2013

You will bang your head, they will not listen. Not until employers take a firm stance against these parasites of the working world.
Many HR departments are to blame in large companies. They think they know best., when in fact they do not have a clue about the position they are trying to fill. I went for a interview recently, its was HR led. Mainly HR questions. I think this says some thing.
Until employers get it to right nothing will change.
Best of lick

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★☆☆☆☆

“hays is awful imho”

Written on: 30/04/2013

stay away from these creeps and whatever you do as a person being interviewed for a job DO NOT SIGN ANY PAPERWORK! i met with one hays representative. the experience was disgusting. i walked out. hays wanted me to sign over the right to them to investigate confidential information as i was told re: credit, police check and more prior to any discussion about the job, furthermore, initial compensation discussed on the telephone prior to meeting was lower than what was advertised. what a waste… Read Full Review

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Cgallagher's Comment

Written on: 24/05/2013

I have an interview with them at their offices, what should expect? What do they ask, and do?

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