Hays Reviews - www.hays.com

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★☆☆☆☆
1.4 / 5
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Summary

Find the perfect job or career for you with some help from our Recruitment Agency reviews. In this section share your experiences with us about Hays Recruitment, how did they help you? Voice your opinions, whether positive or negative on issues that have affected you, customer service perhaps or the type of job roles they provide. Every detail is a contribution to helping yourself and others to compare the agencies available to help you climb that career ladder. Be informed to find the best job agency.
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★☆☆☆☆

“Condescending and unprofessional”

Written on: 02/10/2013

Thought I would share my recent complaint with you. Completely and utterly shocked by the way I was spoken to by a Hays representative. Dear Hays, I would like to make a complaint against one of your consultants who I have been speaking to over the course of the past few weeks. I visited the Hays office initially as, like many others, I was searching for work. *** spoke to me and swiftly arranged a number of interviews which I was pleased about. The roles were not in my area of expertise… Read Full Review

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★☆☆☆☆

“Unprofessional Human Resource Manager! ON”

Written on: 01/10/2013

I had an interview with HAYS from January this year. It was to work internally as a recruiting consultant with the firm. As soon as the interviewer walked into the room, she refused to shake my hand. Never looked at me. Within 2 minutes of the interview, I sabotaged the interview. I did not care! She asked very irrelevant questions and acted so bored out of her mind, that "I was wasting her precious time". She walked out, not even shaking my hand. I also found that one of the interview… Read Full Review

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★☆☆☆☆

“Waste of time ”

Written on: 30/09/2013

Don't waste you time with Hays Education. They really are the worst agency I have ever had the misfortune to waste my time with. They take months to register you. They seem more interested in using your referees for their own ends. They have the longest most complex registering system that they pride themselves on! They don't return phone calls or emails and I was asked for documents that I had already given them on several occasions. They didn't know what they were doing and had very… Read Full Review

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★☆☆☆☆

“Inept & dishonest”

Written on: 30/09/2013

Visited their Sunderland office to formally register 2 years ago. Was told to my face they had a suitable vacancy soon available in my local area & that my cv was impressive. A few weeks later I heard nothing whatsoever, had no replies to any of my emails & couldn't get to speak to the consultant on the phone. Never heard anything from them ever since though am supposed to be still registered. There is more chance of me finding a unicorn, a griffin & a minotaur in my garden then getting a job… Read Full Review

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★☆☆☆☆

“Hays..AVOID...!!!”

Written on: 28/09/2013 by lucyq1234 (1 review written)

My personal experience with Hays recruitment as follows; After accepting a placement in Lytham from Hays Preston branch myself and others were "tricked" into signing a contract that allows this company to take "rolled up holiday pay" basically meaning that they don't pay Temporary Staff for holidays, and automatically take money from wages in advance to "cover future holidays". I also need too add that to my knowledge no other recruitment agency in Preston operates this way. AVOID...hopefully… Read Full Review

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★☆☆☆☆

“The most decitfull, disgusting company on the planet”

Written on: 25/09/2013

The staff are liars, decitfull and wouldnt spit on you if you were on fire. All they care about is there commission. I am a 35 year old man with Many years in managerial positions and my 'senior consultant' who was barley out of school treated my like an absolute idiot. They never return your calls, and even pretend they are someone else on the phone! They are totally unethical and I dont know how they can sleep at night the way they treat people. I wish I was Gerard Butler in the film law… Read Full Review

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Plst2's Comment

Written on: 30/09/2013

I totally agree with you on all of that!. I've applied for dozens of vacancies with them & not even had a sniff of an interview, despite 21 years of experience in my field plus an armful of qualifications!. I visited the Sunderland office ages ago to 'register' & was told face to face they had a position coming available for me in the local area within 1-2 weeks. Needless to say, 2 weeks later I heard nothing from them, they failed to reply to my emails & gave me the runaround on the phone too.
Never heard anything since either!. Totally & utterly useless.
Liked the comment about G. Butler's movie - I know exactly what you mean!!.

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★★★★☆

“Liverpool branch”

Written on: 24/09/2013 by julieannclay (1 review written)

I am currently on my second temping assignment with Hayes Liverpool. I can honestly say that I have found them very approachable and friendly. I have been dealing maingly with an advisor who is very efficient. I have had a couple of problems with my pay, but think that is down to my placement rather than the agency. I have had to chase up a couple of issues, but the staff have promptly responded. I am also registered with another agency who have not been as professional or efficient as… Read Full Review

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Julieannclay's Response to julieannclay's Review

Written on: 27/09/2013

I don't know what happened to my post but I did state that I have mainly been dealing with this lady, who has been really helpful. I am sorry to read that other people have had terrible problems with Hayes as a company but I cannot say, at the present time, anything negative about Hayes.

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★☆☆☆☆

“Rude, Insulting and Condescending”

Written on: 17/09/2013

I was sent to an office near my location for an interview as it was closer for me as compare an hour car ride away. When I went there, my interviewer had no idea who I was, was not prepared at all. Did not have my resume or what job opportunity I was applying for. She was sent the email and I was cc'ed in the email with all the information so she should have known. On top of that she was rude, insulting and condescending. She was just a bitter employee, who didn't liek what she was doing. Tried… Read Full Review

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★☆☆☆☆

“USELESS”

Written on: 17/09/2013

I only have one word for this company USELESS… Read Full Review

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★☆☆☆☆

“Unsustainable business practices (in the social media...”

Written on: 12/09/2013

Very poor service and a "meat market" mentality. It is conceivable that employment opportunities may not be immediately available to all of their clients, however, their "old school" deceitful strategies of attempting obtaining information about previous employment etc., are now common knowledge to most job seekers. In the modern era and due to the speed at which negative information travels, transparency is the key to sustainability and I truly believe that a more courteous and ethical… Read Full Review

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★☆☆☆☆

“I was on interviewed at Hays London Victoria...”

Written on: 09/09/2013

I was on interviewed at Hays London Victoria .Everything went fine on the interview and because I am highly qualified nurse/carer I got a very good job offer with very good pay rate.I got the position and they told me to keep update them till I am doing the required paperwork. I did all the requirements , gp test, CRB check....I sent him/them everything.After that last week I called them and they said they don't know about my application only my consultant WHO IS SICK NOW FOR ONE WEEK AND HE… Read Full Review

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Rouselld's Comment

Written on: 11/09/2013

Hi, I am sorry you have had this experience with the Hays London office. I am a Business Director within Hays and I would be keen to discuss this with you and see if I can address the situation. Could you please contact me to discuss. Many thanks, David Rousell

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★☆☆☆☆

“Worste experience ever”

Written on: 09/09/2013

I don't recommend this agent to any one, I have applied more than five times with no replay, every time I call they say they will contact me in 2 weeks, which nothing happen. When I walked to reception not friendly no service no information even I asked her for who should I look for, the answer was no one. U advice everyone don't try it and lose your time… Read Full Review

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★☆☆☆☆

“worst treatment ever”

Written on: 04/09/2013 by deanosmith123 (1 review written)

without a doubt the worst firm i have ever experienced, dont keep promise dont adhere to any industry practice. all they interested in is to earn a fee. wouldnt even use tme to clean muck!… Read Full Review

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★☆☆☆☆

“Full of lies to get their money”

Written on: 25/08/2013

Everything they told me about my placement was a lie. The start date, rate of pay, working hours, bonus scheme, the only truth they told were the company I was working for. Never return calls when they say they will, never reply to emails, fob you off with excuses. Hands down THE worst agency I have ever worked for, never again! You'd be told a different story depending on who you spoke to and they would tell you anything to get you into a job so they got their commission, after that they don't… Read Full Review

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★☆☆☆☆

“HAYS!!!!!!!Don't bother with them!”

Written on: 17/08/2013

Absolutely, the worst recruitment agency!!! I wished i read these reviews before going for the meeting! I have waited 45 min to be seen, even though i had an appointment! The person i was meant to see wasn't there and i was seen by the most arrogant person that i ever met. He was only interested in my previous manager's name and the finance director! I never had a call back and i called to see if anything was available, he said no otherwise he would have called me then he asked me how my job… Read Full Review

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★☆☆☆☆

“Dreadful - highly unprofessional”

Written on: 04/08/2013

When I follow up on an ad, I expect the "consultant" to have the common decency and professionalism to at least acknowledge the CV she asked me to send, and then to phone me back as agreed. I imagine she was overwhelmed with applicants - but any professional and well run organisation should have the processes and software to allow them to send an automated response - whatever the outcome. These people should remember that senior managers will, eventually, end up in positions where they will… Read Full Review

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Rosielydgate's Comment

Written on: 25/08/2013

Exactly. When they mess you around, they don't know you will know.

Hays are the worst. What goes around comes around. One day I hope their staff will be on the receiving end.

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★☆☆☆☆

“The only agency I won't use”

Written on: 25/07/2013 by doyourhomework (1 review written)

I had poor experiences with Brisbane and Darwin branches. DO NOT USE THE DARWIN BRANCH BY ANY MEANS. I had a horrible experience there first-hand, and I've heard many horror stories about people's dealings with the branch. The branch manager is a bully. They make candidates cry. I cannot think of any nice things to say about them. Run a mile. I had an interview with the Brisbane branch it was all nice and positive, they said they would put me forward. But afterwards they wouldn't return any… Read Full Review

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★☆☆☆☆

“Unprofessional and shameless. ”

Written on: 23/07/2013

I had a missed call from a consultant in the South Wales region regarding a job I'd applied to through their website. Upon returning the call, I was informed that the position had actually been filled, but that they would continue to "clear my file" for other opportunities if I visited their office the following day. Later that day, the consultant called back to ask when I could start training for the job - the job that had already been filled. I was confused, but really needed a job, so… Read Full Review

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Damnstraight's Comment

Written on: 20/08/2013

Despite the horror stories I have heard I thought I'd give them the benefit of the doubt and try them out. I called up their North Sydney office and spoke to a consultant, who really did sound genuine and professional.Now I am not so sure as I am still awaiting an Email from her confirming an appointment to discuss suitable roles.
I've now decided that my gut feel was correct.
I have spoken to a few recruitment consultants regarding Hays and they all said they are a good place to obtain training, if you are looking at a career in Agency Recruiting but not more than that.As a candidate they advised me to "Give them a miss"

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★☆☆☆☆

“Despicable behaviour and you do not want your business...”

Written on: 21/07/2013

Despicable behaviour and you do not want your business associated with them. They would treat the dirt on their shoe better than job applicants. No doubt i'll get a nice sounding reply from some customer service person saying they apoligise for this and that... The corporate structure at Hays is at fault but the bad way I have been treated by them and the monopoly they hold only empowers me further… Read Full Review

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★☆☆☆☆

“Utter waste of time- just don't bother”

Written on: 12/07/2013

When you initially meet them, they are more interested in finding out the name of your current or old boss so they can cold-call them about jobs. After that, their staff will never return calls when they are "in a meeting" when you call. If you do get them on the phone, they will dispatch you curtly and quickly as they don't care one whit about you.Most reviews here are about Hays UK, but my experiences have been with Hays Ireland and they are just the same. Don't bother with them in any… Read Full Review

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