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Review by
petercollings
on 22nd Oct 2007
User Rating : 0
Respect :
+2
This is a long story which I will attempt to shorten. We received a surprise electricity bill for £1500 following having a meter change which we were horrified by. British Gas claimed that estimates were wrong despite me giving them meter readings. This was for a 12 month period. Living with m ...
petercollings's full review | 278 words
Review by
bcsmith
on 4th Oct 2007
User Rating : 0
Respect :
0
Administratively they have been appalling. If I costed my time and lost interest on the credit balance they have built up, they would be the dearest in the market. some of the problems I have had -
Ignore e-mails
Difficult to contact by phone
Do not return calls when promised
Let credit balance ...
bcsmith's full review | 81 words
Review by
Jill Kingston
on 23rd Sep 2007
User Rating : 1
Respect :
0
I changed from a prepay to a regular meter several months after moving in. They tried to charge me for several months of electricity for the time I had the prepay meter. Luckily I had noted dates in my diary for the time I got the meter changed. The new consumer unit never got registered and ever ...
Jill Kingston's full review | 135 words
Review by
stoney987
on 14th Aug 2007
User Rating : 0
Respect :
+1
Always check your bill thoroughly before paying it! After spending 5 months trying to notify them I had moved in to my property, they tried to charge me nearly £900 for 6 months electricity in a 1 bed flat. The meter readings on the bill did not match the charges. They then altered 'actual' ...
stoney987's full review | 153 words | 1 comment added.
Review by
padekatr
on 31st Jul 2007
User Rating : 10
Respect :
-1
Great service and good value for your money. Cutting prices every month. Excellent supplier.
padekatr's full review | 15 words
Review by
Missy1
on 31st Jul 2007
User Rating : 0
Respect :
0
My bills have been going up & up with British Gas....I used to pay £25 per month for electricity. British Gas miscalculated so my monthly bill increased to £78 per month. A few months later I got another letter to say they have re-assessed and my monthly bill would increase to £93. ...
Missy1's full review | 74 words
Review by
swattongemz
on 12th Jul 2007
User Rating : 3
Respect :
0
They constantly mess up your gas bills, and send you reminders when you have already paid. This happened to us with British Gas.
swattongemz's full review | 53 words
Review by
sharonmurphy0
on 12th Jul 2007
User Rating : 0
Respect :
0
EDF Energy is much cheaper!
sharonmurphy0's full review | 68 words
Review by
Stanthedog
on 2nd Apr 2007
User Rating : 0
Respect :
0
I recently had a flood and used 4 industrial dehumidifiers for 2 weeks. They used £300 worth of electricity. I rang customer services and paid the £300 over the telephone. British Gas have now re-assessed my monthly payments, and they have gone up from £33 per month to £134 p ...
Stanthedog's full review | 164 words
Review by
jonathan kelly
on 24th Mar 2007
User Rating : 8
Respect :
-1
A young man knocked on my door one weekend and offered me £35 off my electric bill if I changed to British Gas. I took up the offer, as it seemed to have no drawbacks at all. About a month later a final bill arrived from my previous supplier, and a date for the connection to British Gas arri ...
jonathan kelly's full review | 397 words | 1 comment added.
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