92 Reviews for Homecall Broadband Reviews

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Bandwidth was throttled when I did some large downloads, despite the service being advertised as unlimited. Technical support first denied port throttling. Technicians were unhelpful. I decided to leave and go to Tiscali. I had done a 12 month contract period. Requested migration code. Despite many ...

woodcocksj's review has yet to be rated - Be the first!
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I was with Homecall for 18 months with no problems and they gave a good service. However, I moved house recently, and at around the same time they were taken over. Speeds got progressively worse and nose dived after 9th September. All they want to do is run speed tests, but they can't seem to ever s ...

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Welcome to Pipex Homecall; please enter your telephone number including the full area code (whatever) - it still doesn't help does it?Anyways let's get to "business" it all started 4 months ago when PIPEX took over HOMECALL = PIPEX HOMECALL, and then it all started; first after I've called them and ...

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I received a phonecall recently from the lovely people at pipex homecall. As a current pipex broadband customer, they made they lovely offer of a free broadband upgrade to 8mb from 1mb providing i took out my line rental and phone calls with them, which they promised would be cheaper. Anyway, i want ...

geordielad's review has yet to be rated - Be the first!
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After first 10 months everything was ok but then things went wrong overcharging was common so I decided after the 12 months I would leave Homecall Broadband just before my 12 months ended. I was offered 2 meg broadband at no extra cost of course I accepted what I didn't know it put me into another 1 ...

dyskostu's review has yet to be rated - Be the first!
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It is not possible to upgrade to a faster service, if you choose 1 meg you are stuck with it. Despite my protestations Homecall will not allow me to give them more money for a faster service! You can't cancel as the cancelleation fee is over a years subscription.
I guess the sooner that Pipex take ...

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This service has been a disaster for me. Have spoken to numerous Homecall staff and have to repeat myself every time. After 40 calls it gets very frustrating. I keep getting phone messages when I'm out telling me that everything is fixed. This is rubbish. Has anyone experienced this problem wit ...

busypuma's review has yet to be rated - Be the first!
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I was with another supplier from day 1 of broadband being released and i shall go back to them in October when I can get out of this Homecall Broadband contract
This is a really really bad service.
It's always losing connection,timing out and sometimes can not even get on it's the pits.

gbhxu's review has yet to be rated - Be the first!
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All Homecall are doing is reselling Tiscali Broadband.

Their "Unlimited Broadband" is not what it seems.
They think that any traffic over 7GB a week (upload and download which is not mentioned in the T&Cs either) is too much and then put you on a heavy user connection and don't tell you until yo ...

alrober's review has yet to be rated - Be the first!
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I needed a faster band speed but Homecall Broadband will not let people upgrade. I also wrote giving 30 days notice to cancel. I also cancelled the direct debit but so far there has been NO response.
The helpline , well I might as well not have bothered I ended up having to help the guy on the othe ...