CarFinance247 Reviews - www.carfinance247.co.uk

Albion Works, 12-18 Pollard Street, Manchester, M4 7AJ
★★★★★
4.8 / 5
2010
96% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

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★★★★☆

“All good very clear explanations ”

Written on: 28/11/2016 by leetjones91 (1 review written)

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Great customer service , everything was explained clearly , polite and informative, … Read Full Review

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★★★★★

“Excellent ”

Written on: 28/11/2016 by fuMunn423 (1 review written)

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Very helpful on phone always stayed in contact and keep you up to date with everything also very quick at helping will definitely use carfinace247 again very very happy with the service… Read Full Review

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★★★★★

“to the person I dealt with: without you I wouldn't of...”

Written on: 26/11/2016 by ASinden (1 review written)

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to the person I dealt with: without you I wouldn't of gone ahead with the finance as you made it so smooth sailing and the fact you made it personal was amazing. You were so informative and professional and without your FANTASTIC customer service I wouldn't have my new car sorted in 2 days ♡ if I could I would hire you myself where I work!!!!!!!!! 1000000000% a keeper and all round fab person to deal with!… Read Full Review

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★☆☆☆☆

“Do not get sucked in by these people”

Written on: 26/11/2016

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My problem is not with the staff here my adviser was amazing. My problem is with the garages they use. I bought a car at the end of feb and it was overpriced by quite alot. I asked the garage if the dpf had been changed and they assured me it had so because they were recommended i believed them. I WOULD NOT OF BOUGHT IT WITHOUT IT BEING CHANGED AT THAT PRICE. 2 weeks after my purchase the dpf light came on. I must admit I hadn't used the car much in that 2 weeks but still thought this was not… Read Full Review

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★★★★★

“outstanding”

Written on: 26/11/2016 by Gill464 (1 review written)

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SC was absolutely on top of everything. SC knows her job well,and was so helpful. I can't thank you enough… Read Full Review

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★★★★★

“Simply The Best!!”

Written on: 25/11/2016 by ESSEXANDY (1 review written)

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This is now the third vehicle purchased using Carfinance 247.the person I dealt with was my appointed dedicated customer service specialist, and made the whole process from start to finish quick, painless and extremely pleasant. These guys are truly professional and friendly. I would definitely use them again and would highly recommend to anyone. The rates I was given were really good compared to the independent garage where the vehicle was finally purchased from. Once again, thank you… Read Full Review

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★★☆☆☆

“Miss informed”

Written on: 23/11/2016 by Smith500 (1 review written)

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Got "approved"at a dealership by on site 247 employee. Signed paperwork and paid deposit. 48 hours later got phone call from finance rep stating problem with one of my direct debit entries (payments to debt collection company). Will need proof of settlement before payout and sorry but "I should have noticed that before you signed agreement. As I'm unable to clear this We cannot have car and now have to face embarresment of telling everyone we won't be getting a new car after all… Read Full Review

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★★★★★

“Fantastic ”

Written on: 22/11/2016 by nqStrickland135 (1 review written)

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Very helpful company thanx… Read Full Review

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★★☆☆☆

“Give false information ”

Written on: 21/11/2016 by Bil1286 (1 review written)

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Received email saying everything approved now time to look for car did just this then they then email saying they can't help why give misleading information out saying you've been approved when you haven't… Read Full Review

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★★★★★

“the fastest and profesional service ever!!!!!!!!”

Written on: 17/11/2016 by Pattersonah217 (1 review written)

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from application to drive the car was just 4 working days. is amazing service ever had. all the people from customer service was professional, polite and friendly. I never suspect than can take a finance in few days and drive the car in less than one week. from application to first contact was just few hours. after I send a details of my favourite car. in next few min's was accepted buy a lender. next day we view the car. after we sign the contract and wait one day to transfer money to dealer… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 16/11/2016 by andrewbeech1 (1 review written)

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Over 30 calls to the company and no one can help and no one ever calls you back .We are taking this to the FCA financial ombudsman service .Terrible customer service the worst company on the financial market. Never deal with them again… Read Full Review

Carfinance247's Response to andrewbeech1's Review

Written on: 22/11/2016

Hi, I am very sorry to hear that your experience with us was dampened by a lack of communication on our behalf. We would like to investigate this further; for us to do this can we ask that you send a bit more information including your reference number to us. Thanks, Carfinance247

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Andrewbeech1's Response to andrewbeech1's Review

Written on: 23/11/2016

A response !! Shock
Don't bother you have had your chance to put things right
Got better customer service and finance rate from elsewhere !
Good riddance

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★★★★☆

“Excellent Sales Cycle, let down on after sales”

Written on: 11/11/2016 by CarlJ73 (2 reviews written)

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I dealt with an agent to get finance for a car, he was superb. Very efficient, completely on the ball at all times, extremely professional and made my life very easy in the process. By far the easiest time I've had financing a car - quite an expensive car as well, but he was superb. The only reason it isn't 5 stars was the GAP insurance salesman that followed up - he was quite abrupt, phoned me constantly and slightly disrespectful when I mentioned I didn't want the product… Read Full Review

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★★★★★

“Couldn't ask for more”

Written on: 11/11/2016 by rick210285 (1 review written)

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I don't have the best credit rating due to a few issues but thought I would give carfinance247 a go on the off chance. So glad I did!! Started the process on a Tuesday afternoon really easy to apply didn't take long before I had contact from a lovely lovely lady called Abbie Rutter. She was so friendly and helpful and didn't mind me asking some stupid questions! Abbie really couldn't have done more to help with the whole process made it a pleasure to buy a car! Thank you so much I pick up my… Read Full Review

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★★★★★

“ABSOLUTELY FANTASTIC COMPANY”

Written on: 08/11/2016 by Karleea343 (1 review written)

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First of all I really wasn't expecting the high quality of friendliness and professionalism from a company,my advisor S.C was brilliant and went beyond my expectations of her role,every step of the way I was informed of my situation,never once did I have any concerns,I will be highly recommending my family and friends.Once again a big thank you… Read Full Review

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★★★★★

“working verry quikly”

Written on: 03/11/2016 by tqBradshaw373 (1 review written)

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i like the security password and the staff how they give you and explain the details… Read Full Review

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★★★★★

“Simple, friendly, fast!”

Written on: 02/11/2016 by DanDickinson (1 review written)

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Looked for car finance and needed to use a current vehicle as a part ex - even with negative equity, and changing vehicle choice, the person I dealt with sorted everything our promptly and kept me up to date throughout the whole process. Very simple service, incredibly friendly, and now got me the car I was after very quickly! I'd recommend these to anyone looking to get a vehicle on finance!… Read Full Review

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★★★★★

“Thomas Brown”

Written on: 29/10/2016 by JamarcusGutierrez248 (1 review written)

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I have personally titled my review with the name of the person who was in charge of processing my finance application, I cannot recommend either the person I dealt with or the company highly enough. the person I dealt with was very easy to communicate with and there was never any prblem contacting him or the company for informatiion etc. I was kept right up to date with every step of my application and alsogiven excellent advise by the person mentioned above. I cannot recommend enough to be… Read Full Review

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★★★★★

“Really helpful staff”

Written on: 29/10/2016 by mrSchmidt342 (1 review written)

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My advisor through the process was on the spot with what was required, how to do it and getting the loan processed… Read Full Review

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★★★★★

“car loan finance”

Written on: 29/10/2016 by umSelf351 (1 review written)

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Ch handled my application and from day one kept me informed and gave great customer service helping me achieve quickly the financial outcome I was searching for and I would readily recommend car finance 247 to family and friends if the apr rate could be improved the service would take some beating… Read Full Review

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★★★★★

“Excellent all the way through”

Written on: 28/10/2016 by Deejay2007 (1 review written)

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The advisors were very personable, efficient and friendly. I can't recommend them highly enough. the guys I dealt with worked seemlessly to give me the best advice and made the whole experience pain free. I felt secure in the decision making knowing I had them behind me. Another person then took over and again gave excellent customer service and arranged the 'gap' insurance, to ensure if anything happened to my new baby, that I wasnt slapped with a huge bill to clear the interest on the… Read Full Review

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