Reviews for SMS (Special Mail Services) Courier Reviews

andika's review has yet to be rated - Be the first!
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This service is awful. They regularly fail to deliver on the appointed day, 9 times out of 10 putting a card through the letterbox claiming they couldn't contact me when I've waited in all day. Customer service is shocking and every delivery has been a complete hassle, every time. Why on earth do th ...

langtry's review has yet to be rated - Be the first!
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Easily the worst courier service I have ever had the misfortune to deal with - and now that they handle so much government/bank mail there's no way of avoiding them. If I could find a bank which didn't use them I would happily move my account there! Their customer 'service' agents do not care whet ...

beno70's review has yet to be rated - Be the first!
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What a poor poor service. They hide behind the guise of having to be a secure delivery service so don't have access to basic information about your delivery. I am waiting for a passport, apparently an 'attempted delivery' 2 days ago. I discover this only by calling myself to inquire. Now I have been ...

numse's review has yet to be rated - Be the first!
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I have been so unfortunate to have to deal with SMS on several occasions, and to are appalling. I would go as far as to say the worst company I have ever dealt with! The following is a truthful account of my experience. I have probably had deliveries from SMS about 6-8 times, and not a single (not o ...

ahutchins's review has yet to be rated - Be the first!
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Barrister's Chambers sending urgent papers for a hearing took 6 days to arrive yet boasting next day delivery. No contact could be made to drivers, delivery note never received and Barrister having to stay in from 9:00 - 5:00 , taking a day out of court only for the papers not to arrive. We had to m ...

gilroebain's review has yet to be rated - Be the first!
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Only once have SMS managed to deliver to my address, and that was after numerous calls and hassle. The item they were supposed to deliver was my passport, which was subject to Guaranteed delivery terms; they managed to deliver the evening before I traveled by hiring a motor cycle courier service. Yo ...

myabcd's review has yet to be rated - Be the first!
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it is most unreliable and over charging service

bozboz's review has yet to be rated - Be the first!
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SMS's from what I have experienced has been poor in terms of service. I am surprised any card company still use them. I had a nightmare with them a while back when having a debit card delivered from one of the big banks (eventually received after two weeks from the original date). Today, I am stu ...

cfz1's review has yet to be rated - Be the first!
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SMS failed to deliver a cash card to my house. They did not say when they had tried to come round, but I got a letter about nine days after I first applied for a card. I rang them asking them to deliver it to the building society for the next day (Friday), but apparently their courier could not find ...

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Once again I am massively inconvenienced by SMS, this time for concert tickets. Previously it has taken over 8 'attempts' to have a credit card delivered and an equal number of 'attempts' to have a passport delivered. This time I can't locate concert tickets that cost me over £80 that takes pl ...