Reviews for SMS (Special Mail Services) Courier Reviews

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By far the worst level of service I have ever received from a courier company. Received a note saying they had tried to deliver a bank card to my home address but there was no one home. Fine. Followed their instructions requesting it be forwarded to a work address as I'm not at home 9 to 5pm. In fa ...

pvp's review has yet to be rated - Be the first!
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In general, I wish people would just use the post office, as courier companies are a complete pain if you live in a block of flats, they never seem to be able to get in, even if you are in waiting for them. The postman generally knows how to get in to the building and can at least leave a 'please c ...

pjm100's review has yet to be rated - Be the first!
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I am awaiting delivery of a package from SMS Couriers which apparently they tried to deliver two weeks ago. I say "apparently" because no card was left, no phone call was made - basically, had I not chased the order they would have done nothing.

The "call centre" I found to be a joke. I had to wai ...

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Deliever between 9 and 5 weekdays. Anyone with a job will not be there. I reorganised delivery to my work, the courier rang to say he was in the loading bay and would wait five minutes. Given I work in one of the largest office blocks in the country that has a shopping centre below I neither know no ...

nwlondoner's review has yet to be rated - Be the first!
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Did you know that you can ask your bank to send your debit card or credit card direct to your local branch for you to collect rather than waiting for SMS to deliver!

shabba99's review has yet to be rated - Be the first!
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Worst courier I've ever had the misfortune to deal with, and that's saying something.

On average, people found this review very helpful
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This company 'attempted' to deliver my new bank card a while back. I wasn't in so they didn't leave a card. A few weeks later my card expired and when I asked my bank where my new one was they said it was with SMS and they were waiting for me to contact them. How on earth am I supposed to contact so ...

benjala's review has yet to be rated - Be the first!
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Worst ever service I have ever come across. Never even visited my address in Eastbourne with the item they were suppposed to be delivering. No card left, no letter, no calls. Said I have signed for item but I have never seen the item.

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I have always received a bad service from SMS and my heart sinks if I ever do receive a card through the door saying they have tried to make a delivery.
However usually I don't receive any such notification, and on several occasions I have had to cancel my cards (believing they were lost in the pos ...

alrklein's review has yet to be rated - Be the first!
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I work as a teacher so I can't arrange delivery at work.
I cant collect from a depot and there HAS to be someone home to sign..this makes it nigh impossible for me to receive a delivery. I would rather not use SMS