Reviews for SMS (Special Mail Services) Courier Reviews

RHulett's review has yet to be rated - Be the first!
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We were urgently awaiting our passport to go on holiday. SMS couriers put a note through the door "tried to deliver 8.55 am. No response". This to a house with 5 adults and 2 children at 8.55 am on a Saturday morning! I can't believe we didn't hear the knock? However they did offer to deliver next d ...

Metropolis91's review has yet to be rated - Be the first!
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Received a letter telling me that delivery had been attempted for my radiohead tickets and to phone to re-arrange. "Great" I thought but this was the start of endless phone calls and broken promises. I re-arranged for a suitable day (there aren't many, I'm a fourth year medical student and my girlf ...

Guest's review has yet to be rated - Be the first!
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On two occasions with SMS couriers I've waited inside all day on that second date and they have simply not shown up. Never waste your time waiting for these people. This last occasion has beaten them all -- Barclays sent my new credit card through them. It started with the typical "we tried to del ...

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I was waiting for my passport so i could go on my honeymoon i applied for it three weeks before i went no they tried to deliver but could not get in bt no card was left just a letter three days later no i rearranged for the next thursday but t did not show so i gave them a call and said either deliv ...

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My heart literally sinks whenever I get a card/letter through the door from SMS. They are so poor. Seriously if you ever need a bank card/passport/gig tickets, make sure you ask them if possible not to use SMS.

Firstly I had a fastrack passport made as I was travelling in about 3 weeks. The passpor ...

LiamWood's review has yet to be rated - Be the first!
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Missed the initial delivery by SMS Courier and I would normally go to a depot of sorts to collect. Tried to arrange a redelivery which failed FOUR times. In the end I text the number and told them there service was poor and to keep the package. Then the package appeared the next day.

DDG's review has yet to be rated - Be the first!
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Why is the Passport and Identity office using SMS couriers? My documents which include my passport birthcertificate etc. have been floating around for 5 days now! They supposedly call you to let you know what time of day they will arrive so that you can be home I have been home for 2 days straight n ...

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Do not recommend using if possible. They delivered my baby's passport to the wrong address.

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I've experienced poor and delayed delivery services. Not recommended.

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Did not deliver. I was misinformed on the phone. I can't collect from depot.
Generally incompetent in my experience. Do not recommend using if possible.