Reviews for SMS (Special Mail Services) Courier Reviews

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Broke down on 1st delivery from SMS, was told it would be delivered following thursday, after I chased it, no delivery!!. Told would come following monday, they rang in the morning to say delivery would be before 14:00. 14:00 still no delivery !! This was my sons passport which we need to get h ...

clarebryant's review has yet to be rated - Be the first!
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Well where do I start? I purchased 3 tickets for Take That (show date Fri 3 Jul 09), and I noticed that 5 days before the event my tickets hadn't arrived, so we called ticketmaster who informed me that SMS delivered tickets a month before. We were told that SMS (instead of getting a signature) qui ...

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I dont want to go through the details again, it hurts me to think about it . I had similar situation that many people here had.In short words, what happened to me with SMS is that they LIE about making 2 attempts of delivery which they never did, and leave me no option but to pay extra 20 pounds min ...

harry0001's review has yet to be rated - Be the first!
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By far the worst courier company i have ever dealt with, i cant believe they are still trading with all the poor reviews they have received on here. How difficult can it be to get a parcel delivered?? The call centre staff dont have a clue what they are doing and the supervisors arent much better. T ...

vdfcghjk's review has yet to be rated - Be the first!
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Worst courier ever dealt with .....it is as if they're doing you a favour by delivering the mail to you...very rude, abusive staff at their call centre.....Special Mail Services delivery guy claims that they cant get access to building... same building where another courier delivered to me the very ...

Hannah34's review has yet to be rated - Be the first!
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passport was out for delivery today...called SMS at 1.00pm one person said that it should be with me by 6pm.
at 1.45 I checked the website to track my passport and it said that delivery had been attemped and no one was in.....I cant believe it....total rubbish.....they did not leave a card...How ca ...

Guest's review has yet to be rated - Be the first!
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You pay SMS extra for 'special' delivery of passport or tickets. Then they go missing. When you query this the answer is they don't require a signature if they feel the property is safe.Therefore you have no proof it was delivered, other than the couriers. Who lets face it could say anything!! ...

ilengyel's review has yet to be rated - Be the first!
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SMS (Special Mail Services) Courier are completely unreliable. Do not waste your time and money on them. They do not even attempt to notify you. It is only 2 weeks they were supposed to deliver my bankcard. I wonder why reputable banks actually use them.

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SMS, recently rebranded to TheDX, rude staff, poor delivery schedules, no collection depot

jumpinjack's review has yet to be rated - Be the first!
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SMS are pathetic, absolute waste of time. This is the umpteenth time I've had to deal with them. Every time I have a new bank card, credit card or passport that needs to get delivered my blood pressure goes into the red because I know I'll have to deal with them again. I absolutely and unequivocally ...