PC World Reviews - www.pcworld.co.uk

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★★★☆☆
3.1 / 5
56% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Compare reviews of PC World's online store with alternative online computer shop sites to find out which is the best one. Our reviews are written by unbiased consumers making them a great source of advice.

If you prefer bricks and mortar and would like to use their high street computer shop, read our PC World reviews.


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★★★★★

“Help in replacing a printing cartridge”

Written on: 21/02/2013

Shop was relatively quiet and I went over to Shaun was was standing at the entrance in the Wakefield Albion Mills shop. I asked if he had a specific print cartridge - he immediately took me to it and then brought me to the till where he rang it through. He asked if I wanted anything else and thanked me for my custom No fuss & no bother - in and out in 2/3 minutes - just the way I like to shop. Good parking and a satisfied customer… Read Full Review

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★☆☆☆☆

“Bad Check Out Operator”

Written on: 21/02/2013

Branch 2800 Swansea Megastore. Visited this store chose a Norton Security Pack. When at the till the Operator 102 Kim made no eye contact with us made no attempt at conversation even when my credit card transaction was finished he didn't notice and was to busy reading and using his hand held device… Read Full Review

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★★★★★

“Excellent Professional Service at the store”

Written on: 20/02/2013

A Happy Review Story We went in to the Curry's Store to buy an LG TV, had a look round, & then asked for their service help. The young gentleman was very good, explained which were the best for our needs etc, and we bought their product on the day, Jake the store helper explained the TV would be delivered on Xmas Eve, and we went from the shop feeling happy & looking forward to the TV arriving they said on Xmas Eve, which it was delivered on the Xmas Eve by very polite delivery men again, so… Read Full Review

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★☆☆☆☆

“A visit to the Clacton-on-Sea branch to purchase an...”

Written on: 20/02/2013

A visit to the Clacton-on-Sea branch to purchase an ipad. The salesman was rude and completely unhelpful as soon as I showed that I wasn't interested in a "bargain" offer, involving Cloud, which he had in mind. His rudeness was intolerable and only my need to buy the ipad as a gift for that day prevented me from immediately leaving the store. I have my own Apple ipad and thoroughly recommend it. I recommend the Clacton branch of Currys/PCworld to no-one!… Read Full Review

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★☆☆☆☆

“A NIGHTMARE”

Written on: 20/02/2013

Bought PC on 26th. October 2012, it has not worked properly for two months despite repeated visits to the store at Birstal. I have brought the PC home on no less that 4 occasions after being assured it was OK, only to have it freeze, sometimes with a day. Repeated calls to Know How have resulted in me trying to reject the PC."" NOT COMPANY POLICY I was told, this was despite me attempting to do this within the 21 days they . I have never had trouble before, I spent one week in October when I… Read Full Review

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★★☆☆☆

“Tesco is cheaper”

Written on: 20/02/2013

Went into currys this evening 28/12/12,staff very friendly and service quick,i purchased a white knight tumble dryer which seems of very high quality,the purchase price was £149.99.But to my dismay a friend of mine has purchased identical product from tesco direct for £129.00 a saving of £20.00 which in todays climate is a lot of money.Wonder if currys would do me a price match… Read Full Review

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★☆☆☆☆

“northampton nene valley store”

Written on: 20/02/2013

Needed a new tumble dryer so went to the above store today. The lady who served us was very helpful but when it came to paying for the item I have never seen a service like it before. You had to sit and queue to pay. After 15 minutes I lost my rag and said if someone didnt take my money I would cancel the order and go somewhere else. Need to sort this Curry's or else you will lose trade. No wonder people shop on line… Read Full Review

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★★★★★

“Curry's saved Christmas !”

Written on: 19/02/2013

Fridge-freezer went on the blink four days before Christmas. Just imagine! Disabled husband makes getting out to shop very difficult, so choice of new appliance might be very limited, even if I could find a store which could guarantee speedy delivery. Curry's at Kingsditch, Cheltenham seemed my best bet and I can tell you my spirits rose as soon as I entered the store - there was a huge display of fridge-freezers, with a great variety of brands, sizes, styles and prices. I found what I wanted… Read Full Review

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★★★★★

“Fine shopping experience from one who loathes shopping”

Written on: 19/02/2013

The young lady who assisted me in my search for a printer and laptop was courteous, friendly and patient. She explained the more complicated issues clearly and even carried my purchase out to my car for me. I couldn't have asked for better attention… Read Full Review

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★★★★★

“ipad”

Written on: 19/02/2013

i would like to thank you to assistant 72 andrew for setting up my ipad he was so helpful in showing me how it works glad pattison… Read Full Review

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★★★★★

“I SHALL BE BACK”

Written on: 19/02/2013

After using your splendid refurbished Kidderminster Store which I found to be refurbished to a very high standard making shopping there a pleasure. I found the Staff to be well informed and highly trained in their departments. I purchased a tower Computer, a printer, a Nano, leads and various other. I found their advice was excellent as being of a pensionable age I find the technology bewildering on occasions. I also bought three hands free telephone system and the on every occasion I found… Read Full Review

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★★★★☆

“printer”

Written on: 18/02/2013

had to wait for service but shop busy and manger told me how long of wait in all o k… Read Full Review

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★★★★★

“FANTASTIC SERVICE! SALISBURY BRANCH”

Written on: 18/02/2013

I am an oap, bought a HP Printer in Jan last year - started having problems with the black cartridge, followed all the instructions for checking. Phoned the WHATEVER HAPPENS line - returned the unit and was helped by a lovely young man, who did not know I have CODP, collected the unit from the car, checked, sorted and replaced in no time. Thank you kindly, will deal with you again soon… Read Full Review

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★★★★★

“Buying a camera”

Written on: 17/02/2013

I wish to commend the staff at PCWorld store in Camden Road London. NW1 YASSAR served me. He was polite and intelligent. Explained that as well as a Cannon EOS 1100D Camera he explained other items I needed to buy to go with it. I have bought other items here, eg a TV which I found to be the wrong size and which was immediately and politely exchanged for the right size. You also beat John Lewis on price… Read Full Review

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★☆☆☆☆

“paid £20 for knowhow and got no help! after 2 visits HELP”

Written on: 17/02/2013

QUALIFIED TECHNICIAN KNEW NOTHING, WANT MY £20 BACK STILL HAVENT GOT MY KINDLE WORKING AFTER 2 VISITS DIDNT WANT TO KNOW, ASKED FOR REFUND BUT WAS TOLD THE PACKAGE HAD BEEN OPENED..OF CAUSE IT HAD FOR CLIVE TO SET IT UP AND RUNNING HA HA QUICK TO TAKE MONEY OFF YOU BUT DON'T WANT TO KNOW AFTER WON'T GO BACK THERE....WILL THEY LAST OR WILL THEY CLOSE LIKE COMET REMEMBER TO LOOK AFTER YOUR CUSTOMERS!!!!! DIDN'T LIKE ANYTHING ATTITUDES TOO LARGE FOR THE LITTLE QUALIFIED PEOPLE. HOW DO I GET MY… Read Full Review

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★★★★★

“service from Robin Currys Weymouth”

Written on: 17/02/2013

The service from your member of staff [name removed] st Currys store was the very best i have had at Currys store . I had trouble with second Humax Freebox [name removed] went of his way to save the only box in store so i could go get the old unit for ex change. Very well done [name removed] many thanks from Brian Argrave now a happy customer… Read Full Review

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★★★★★

“Friendly service”

Written on: 17/02/2013

Never had a laptop before, Stuart took us through how to use one, in very easy to understand language,and was not at all pushy. Now very happy with the laptop and enjoying using it… Read Full Review

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★★★★★

“Excellent service at PC World Team Valley Tetail.”

Written on: 17/02/2013

13/12/12 - First class warranty service & help from [name removed] at the "Know How" desk regarding a lap top soft-ware issue that Curry's would not resolve. Excellent service from [name removed] with regard to purchasing soft-ware (earlier visit) 11/12/12… Read Full Review

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★★★★★

“Replacement of a defective Hi Fi unit.”

Written on: 17/02/2013

My wife and I were received in a most friendly manner and, after we explaining the problems / symptoms being experienced with the Hi Fi system, the in-store assistant quickly established our entitlement to a replacement under the guarantee and offered us a range of choices. We chose an identical brand new Hi Fi system because that particular model exactly fitted our particular home entertainment needs. The exchange administration was straightforward and completed without fuss or complication… Read Full Review

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★★★★★

“excellent service!!!! ”

Written on: 16/02/2013

I just purshed an i pad but was unsure about what one the advice i got was fantastic and i was explained about the extended refund policy with it being a christnas gift. I left the store feeling very HAPPY with the customer service i received .....i will return and shop here again.....thank you… Read Full Review

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