PC World Reviews - www.pcworld.co.uk

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★★★☆☆
3.1 / 5
56% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Compare reviews of PC World's online store with alternative online computer shop sites to find out which is the best one. Our reviews are written by unbiased consumers making them a great source of advice.

If you prefer bricks and mortar and would like to use their high street computer shop, read our PC World reviews.


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★★★★★

“Anxious senior given great support”

Written on: 18/03/2013

Following a break in I went to the Oldham Store to replace my lap top. I was expecting a bewildering experience instead I had the most amazing support. The sales assistant was patient informative and restored my confidence in my own ability to continue using ICT but more than that demonstrated the best of customer care-Mr Selfridge eat your heart out!… Read Full Review

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★★★★★

“customer relations”

Written on: 18/03/2013

Bought a new printer today. Salesman was very helpful. Answered all our questions.WE are both retired and need someone to explain all the aspects to us. Was very polite and smartly dressed… Read Full Review

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★★★★☆

“Buying a printer”

Written on: 16/03/2013 by Westm (1 review written)

Arrived to buy a printer. Met and explained it was for occasional printing by my 84 year old mother from her iPad. I knew it had to be HP. They were helpful and knowledgeable. I got discount vouchers for ink in future and a good explanation of extra cover for immediate replacement and paper supplies. Overall pretty good… Read Full Review

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★★★★☆

“good service review”

Written on: 15/03/2013

i recently went into currys to buy a tv for an elderly person and was served by dan howie an extremely knowledgable and helpful young man who directed me immediately to the product i required carried out my transaction quickly and efficiently and even carried it personally to my car well done young man manners and a pleasant smile… Read Full Review

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★★★★★

“PNY memory stick 32gm”

Written on: 15/03/2013

Went to currys, find excactly what i wanted, served quickly . very satisifed… Read Full Review

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Mmmillhouse's Comment

Written on: 15/03/2013

We to cuurys today at cribbs causeway and was served by staff
who were extremely helpful and patient

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★★★★★

“computer programming”

Written on: 14/03/2013

I lost my flashplayer and didn't know how to retrieve it not being very technical. [name removed] at PC world in Garston was a great help showing me what I need to do in the future to prevent this happening again. I found [name removed] to be very supportive and helpful. I liked the fact that I wasn't kept waiting and spent minimal time in the shop. Brilliant service… Read Full Review

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★★★★☆

“Memory stick for DSLR”

Written on: 14/03/2013 by GrahamHall123 (1 review written)

I was given very helpful advice to buy the correct memory card for my 8-year old DSLR camera. A card which which had the best operating speed and with the capacity which my camera could handle… Read Full Review

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★★★★☆

“CIARAN AT SWINDON PCWORLD”

Written on: 14/03/2013

Today I went into PCWORLD Swindon aiming to buy a gift for my father. The assistant who served me was CAIRAN. He engaged well with myself and my husband explaining the finance options available for us to purchase a Kindle. He was professional,helpful, efficient and knowledgeable. I have been into your store several times over the past few years, service is always good but CIARAN is an exceptional salesperson. Kind Regards Heather James (Mrs)… Read Full Review

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★★★★★

“EXCELLENT SERVICE AT WOLVERHAMPTON ST JOHNS STORE ”

Written on: 14/03/2013

On Tuesday 22nd January 2013 my Kodak SCP C110 printer stopped working by showing a fault of a paper jamb which couldn’t be rectified as there had been no paper inserted. As the main computer set up (tower, screen, software and PC assistance) had been purchased in 2010,we had added this printer in December 2011 but had lost the receipt. As the PC is used for a Charity group in Wolverhampton you can realise how vital this equipment is. We called in the Store where we were advised to bring… Read Full Review

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★☆☆☆☆

“Very bad service”

Written on: 14/03/2013 by RosiePosie78 (1 review written)

I needed a laptop replacement and have seen to the one I wanted online, but I wanted some professional advice / opinion before I bought it. Well, I shouldn't have gone to the PC World in Leamington Spa! I spent 15 minutes looking around the laptop displays without anyone offering to help, eventually I went over to speak to a group of 3 members of staff, who were just standing around chatting. I started to speak then the one named Raj turned and pushed one of the other guys forward and said… Read Full Review

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★★★★★

“Currys personal service. I recently went into my...”

Written on: 13/03/2013

Currys personal service. I recently went into my Hastings branch and brought a cooker from a sales lady called [name removed] she was so helpful that I have since been back to buy a lg washing machine because the service was excellent and I will return to buy anything else we need… Read Full Review

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★☆☆☆☆

“Poor Service Response”

Written on: 12/03/2013

After purchasing Barnes&Nook Screen Protector the assistant kindly made enquiries as I am 77yrs old if some one could fit 1 for me. I was advised by a senior member of staff that there would be a minimum charge of £15.00 which I respectfully declined, the assistant seemed embarrassed by the senior member of staff's attitude over such a simple request. It will be a long time before I darken your portals again… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 11/03/2013

My laptop charger broke so I went to the store to get a new one, but I was told I had to either pay £60 for a new one even though I've only had it for 1 month or wait for 1 week for a new one to be delivered, they SHOULD have sme in stock!… Read Full Review

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★★★★★

“outstanding service”

Written on: 11/03/2013

We went to your currys/pcworld store in Crawley,West sussex We purchase a Apple 13" Pro computer from this store on the 15th December 2012, We found two sales personal gave us outstanding customer service.A special mention, Must go to [name removed] was most help full and knowledgeable he gave good advice. We purchased the above computer,The sales assistant who looked after this counter was KEZ,He was outstanding regarding the service he gave us both,full of knowledge kindness,as well as… Read Full Review

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★★★★☆

“I have just bought a bargain”

Written on: 11/03/2013

I have been to PC world Currys at Teeside Retail Park ,Stockton On Tees . the staff were very friendly and helpfull . ALso very happy with my buy which was in the january sale… Read Full Review

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★★★★★

“from an illieterate pc user ”

Written on: 06/03/2013 by paullloyd (1 review written)

it is our 48th wedding aniversery and i wanted to buy something special for my wife, both my wife or myself have not got a clue so of to pc world we go and we were greeted by an assistant that knew what he was talking about, after about an hour and both of us fireing stupid questions at him he still kept a smile on his face and not a trace of boredem (if it had been me i would have kicked me out of the shop ) but we came to an agreement in the end and decided to purchase a lap top and yet… Read Full Review

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★★★★☆

“spot on!!!”

Written on: 05/03/2013

My mother and i had a special day out in london. We decided on a whim we would find out where the nearest Currys PC World wa so after asking a delivery man on the high street, and a journey on the tube, we found it, we browsed for a while, when a friendly member of staff approached us and asked what we were looking for,I then really stated that I'm not really up on the latest of technology but was looking for something that suited my needs.Everything I needed to know was explained simply, and… Read Full Review

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★★★★★

“Best part of my day.”

Written on: 01/03/2013

I went to pick up my cameral which i had reserved online.I was very impress with the serve i got and was talked through everything i had so i understood.Ileft the store feeling very happy.I am going to live my dream of 44yrs to go to Australis and the cameral will be going with me. … Read Full Review

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★★★★★

“lg blueray player”

Written on: 01/03/2013

i reserved this item a the thetford store, i went to collect and found he staff couldnt find my item. The computer was saying they had 3 in stock. On finding out that 2 of them were on the shelf as disdlay item the staff offered it to me 10% off… Read Full Review

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★★★★☆

“very,very,happy.”

Written on: 01/03/2013

I would like to say l was very happy with shop layout and the directions above the shop telling you where things were. I would also like to thank the shop assistant for being so helpful and looking after me his name was Trevor at the Team Valley Estate. I will be going back if ever l need anything. … Read Full Review

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