PC World Reviews - www.pcworld.co.uk

Click here if this is your business
★★★☆☆
3.1 / 5
390
55% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Compare reviews of PC World's online store with alternative online computer shop sites to find out which is the best one. Our reviews are written by unbiased consumers making them a great source of advice.

If you prefer bricks and mortar and would like to use their high street computer shop, read our PC World reviews.


? Ask our helpful community of experts about this product or company
PC World www.pcworld.co.uk - Ask a question now

Media Gallery for PC World www.pcworld.co.uk

PC World www.pcworld.co.uk
PC World www.pcworld.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“excellent customer service”

Written on: 26/03/2013

In the Ashton branch on the snipe staff were friendly and helpful and went out of their way to resolve my problem.[name removed] was patient friendly and assisted us to the best of her ability.She was very competent and explained in a way i could understand about what she was doing and what the problem was.Other colleagues also assisted and were more than helpful and there was a nice friendly atmosphere.I would be happy to call again and reccomend the branch and there team to a friend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tonepohl's Comment

Written on: 29/03/2013

visited pc world on 21 march and bought a laptop. staff were very helpful. reckon no improvements are needed at the Bolton store. very good experience.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“apple i mac”

Written on: 25/03/2013

i recently purchased an apple i mac from the purley way store in croydon. the staff were very helpful and polite the price quoted was what we asked for with no hidden add ons… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Business account PC world do not buy from there”

Written on: 23/03/2013

Hi. The 1 star it's not genuine . it's only there no option for no star. I bought an "ultra book acer 13.3" s3" through my friends business account, because I didn't have an account myself. When I received the laptop everything was right but there was very little volume.It says in the ad. that this ultra book has very good sound quality. "Big lie" even my 7 year mobile old has much more volume that this ultrabook. I didn't want it. I want it to return it. They said you can't, only if it's… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“sharp 60inch tv delivery”

Written on: 22/03/2013

How amazing , the tv came through within a couple of hours i wud defo recamend to a friend , excellent prices tooo!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Customer Service”

Written on: 21/03/2013 by salmotrutta (1 review written)

The aim was to purchase an IPad for my wifes birthday. Went to PC World in Stafford where I met a salesman. Nothing was too much trouble for him when I explained what I wanted. I was shown different models and the various differences were fully explained. From this I made my choice! Of course, being a man, I had made several mistakes !! which resulted in a further visit, with the wife. We were able to exchange the model originally purchased together with its case with no problems at all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“excellent customer service ”

Written on: 21/03/2013 by semeeg (1 review written)

I went to currys in sevenoaks with my mum to look for and hopefully buy a compact camera for my mum to take on holiday, we could not really find what we were looking for so asked for assistance and the assistant could not have been more helpful with finding the best camera for my mum but also a memory card n case all in her budget. Many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Anxious senior given great support”

Written on: 18/03/2013

Following a break in I went to the Oldham Store to replace my lap top. I was expecting a bewildering experience instead I had the most amazing support. The sales assistant was patient informative and restored my confidence in my own ability to continue using ICT but more than that demonstrated the best of customer care-Mr Selfridge eat your heart out!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“customer relations”

Written on: 18/03/2013

Bought a new printer today. Salesman was very helpful. Answered all our questions.WE are both retired and need someone to explain all the aspects to us. Was very polite and smartly dressed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Buying a printer”

Written on: 16/03/2013 by Westm (1 review written)

Arrived to buy a printer. Met and explained it was for occasional printing by my 84 year old mother from her iPad. I knew it had to be HP. They were helpful and knowledgeable. I got discount vouchers for ink in future and a good explanation of extra cover for immediate replacement and paper supplies. Overall pretty good… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“good service review”

Written on: 15/03/2013

i recently went into currys to buy a tv for an elderly person and was served by dan howie an extremely knowledgable and helpful young man who directed me immediately to the product i required carried out my transaction quickly and efficiently and even carried it personally to my car well done young man manners and a pleasant smile… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“PNY memory stick 32gm”

Written on: 15/03/2013

Went to currys, find excactly what i wanted, served quickly . very satisifed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mmmillhouse's Comment

Written on: 15/03/2013

We to cuurys today at cribbs causeway and was served by staff
who were extremely helpful and patient

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“computer programming”

Written on: 14/03/2013

I lost my flashplayer and didn't know how to retrieve it not being very technical. [name removed] at PC world in Garston was a great help showing me what I need to do in the future to prevent this happening again. I found [name removed] to be very supportive and helpful. I liked the fact that I wasn't kept waiting and spent minimal time in the shop. Brilliant service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Memory stick for DSLR”

Written on: 14/03/2013 by GrahamHall123 (1 review written)

I was given very helpful advice to buy the correct memory card for my 8-year old DSLR camera. A card which which had the best operating speed and with the capacity which my camera could handle… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“CIARAN AT SWINDON PCWORLD”

Written on: 14/03/2013

Today I went into PCWORLD Swindon aiming to buy a gift for my father. The assistant who served me was CAIRAN. He engaged well with myself and my husband explaining the finance options available for us to purchase a Kindle. He was professional,helpful, efficient and knowledgeable. I have been into your store several times over the past few years, service is always good but CIARAN is an exceptional salesperson. Kind Regards Heather James (Mrs)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“EXCELLENT SERVICE AT WOLVERHAMPTON ST JOHNS STORE ”

Written on: 14/03/2013

On Tuesday 22nd January 2013 my Kodak SCP C110 printer stopped working by showing a fault of a paper jamb which couldn’t be rectified as there had been no paper inserted. As the main computer set up (tower, screen, software and PC assistance) had been purchased in 2010,we had added this printer in December 2011 but had lost the receipt. As the PC is used for a Charity group in Wolverhampton you can realise how vital this equipment is. We called in the Store where we were advised to bring… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very bad service”

Written on: 14/03/2013 by RosiePosie78 (1 review written)

I needed a laptop replacement and have seen to the one I wanted online, but I wanted some professional advice / opinion before I bought it. Well, I shouldn't have gone to the PC World in Leamington Spa! I spent 15 minutes looking around the laptop displays without anyone offering to help, eventually I went over to speak to a group of 3 members of staff, who were just standing around chatting. I started to speak then the one named Raj turned and pushed one of the other guys forward and said… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Currys personal service. I recently went into my...”

Written on: 13/03/2013

Currys personal service. I recently went into my Hastings branch and brought a cooker from a sales lady called [name removed] she was so helpful that I have since been back to buy a lg washing machine because the service was excellent and I will return to buy anything else we need… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor Service Response”

Written on: 12/03/2013

After purchasing Barnes&Nook Screen Protector the assistant kindly made enquiries as I am 77yrs old if some one could fit 1 for me. I was advised by a senior member of staff that there would be a minimum charge of £15.00 which I respectfully declined, the assistant seemed embarrassed by the senior member of staff's attitude over such a simple request. It will be a long time before I darken your portals again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible service”

Written on: 11/03/2013

My laptop charger broke so I went to the store to get a new one, but I was told I had to either pay £60 for a new one even though I've only had it for 1 month or wait for 1 week for a new one to be delivered, they SHOULD have sme in stock!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“outstanding service”

Written on: 11/03/2013

We went to your currys/pcworld store in Crawley,West sussex We purchase a Apple 13" Pro computer from this store on the 15th December 2012, We found two sales personal gave us outstanding customer service.A special mention, Must go to [name removed] was most help full and knowledgeable he gave good advice. We purchased the above computer,The sales assistant who looked after this counter was KEZ,He was outstanding regarding the service he gave us both,full of knowledge kindness,as well as… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview