PC World Reviews - www.pcworld.co.uk

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★★★☆☆
3.1 / 5
56% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Compare reviews of PC World's online store with alternative online computer shop sites to find out which is the best one. Our reviews are written by unbiased consumers making them a great source of advice.

If you prefer bricks and mortar and would like to use their high street computer shop, read our PC World reviews.


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★★★★★

“Carol at scunthorpe”

Written on: 11/04/2013 by janestones (1 review written)

We visited the scunthorpe store today 11/4/13 the lady was very helpfull with our computer she installed norton 360 gold for us very happy with her service keep up the good work kind regards Jane and Paul… Read Full Review

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★★★★★

“CURRYS/PCWORLD CRAWLEY”

Written on: 09/04/2013

We visited the store to buy a washer/dryer. After a sucessful purchase we browsed around the store. I was looking a Samsung Note and playing with it. A young man (Daryl) sked if we wanted assistance. He talked us through the device and what my requirements were. After a play and a demonstration I purchased it. The salesman was knowledgeable, not pushie. He had obviously been breifed and trained well. I would have no hestitation in recommending this store… Read Full Review

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★★★★★

“fantastic service and assistance”

Written on: 07/04/2013 by HAZELGOWER (1 review written)

my old pure bedside dab radio had packed up so we were looking for a REPLACEMENT. The sales advisor at bath southgate branch was extremely helpful and i bought a replacement with no problems - logik L2DAB12 would definitely continue to go to currys pc world for all my elec equipment.-… Read Full Review

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★★★★★

“Norton security sorted”

Written on: 04/04/2013

Rang help line to discuss my security on my pc.Apparantly it hadn't been activated after being loaded on. A small error which I didn't notice till now(6 Months later)Took pc to shop and they downloaded it on for me at no cost, Very pleased with service received, All staff very helpful at that time..and very polite,,Thankyou… Read Full Review

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★★★★☆

“King's Lynn Branch”

Written on: 03/04/2013

I was looking for a new wi-fi printer. Asked for help and given assistance by [name removed] who was most helpful in explaining the pros and cons of several options within the price range I was looking at. Service much appreciated… Read Full Review

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★☆☆☆☆

“My Last ever purchase from P.C. world”

Written on: 02/04/2013 by william74 (1 review written)

I purchased a laptop from P.C. world 9 months ago, recently I called in to have a minor adjustment done very efficient (done in 5 minutes.)Now it was heavely recommended That I purchase further cover and after sales talk I agreed on 3 years cover for £149 00 and also bought norton cover to go with it, they offered me a cloud pack but I did not want it and so the sales person made a big show of it and threw it on the floor (very professional I dont think)When I returned home I read the small… Read Full Review

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★★★★★

“Two very satisfied customers”

Written on: 01/04/2013 by mikehurrell (1 review written)

My wife and I visited P.C. World, Fosse Park Leicester, and requested information re backup for our computer. We were served by a young lady named Alex who shown us a number of different backups and recommended one which see considered suitable for what we required. She gave us expert advice on how to get the best out of the device which we purchased. The young lady was not only informative, but also had a very pleasant and pleasing personality, and I consider she is a credit to the above… Read Full Review

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★★★★★

“Go to curry for best buy”

Written on: 31/03/2013

Display unbeat able, price affordable,customer service super, very clean & net, all prodects displayed niecely, priced clearly,enough space to move around with family,brochers well displayed, smart staff and ready to help. This is 2435 ROMFORD branch. Enough parking space. Didn"t like = I will have to visit very often to find out if any thing is not good … Read Full Review

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★★★★★

“Branch 4888 Ashford Kent - Excellant Staff Performance”

Written on: 30/03/2013 by MichaelLepper (1 review written)

We have just been into PC World and have purchased a laptop PC. We thouroughly enjoyed the experience and wish to record how impressed we were with the assistant [name removed] who served and advised us on our purchase. When we entered the store he was waiting at the entrance and immediatly gave us his full attention. He responded very quickly to what our requirements were for a laptop and explained in a pleasant, knowledgable and articulate manner our options without making us feel pressurised… Read Full Review

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★★★★★

“excellent customer service”

Written on: 26/03/2013

In the Ashton branch on the snipe staff were friendly and helpful and went out of their way to resolve my problem.[name removed] was patient friendly and assisted us to the best of her ability.She was very competent and explained in a way i could understand about what she was doing and what the problem was.Other colleagues also assisted and were more than helpful and there was a nice friendly atmosphere.I would be happy to call again and reccomend the branch and there team to a friend… Read Full Review

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Tonepohl's Comment

Written on: 29/03/2013

visited pc world on 21 march and bought a laptop. staff were very helpful. reckon no improvements are needed at the Bolton store. very good experience.

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★★★★☆

“apple i mac”

Written on: 25/03/2013

i recently purchased an apple i mac from the purley way store in croydon. the staff were very helpful and polite the price quoted was what we asked for with no hidden add ons… Read Full Review

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★☆☆☆☆

“Business account PC world do not buy from there”

Written on: 23/03/2013

Hi. The 1 star it's not genuine . it's only there no option for no star. I bought an "ultra book acer 13.3" s3" through my friends business account, because I didn't have an account myself. When I received the laptop everything was right but there was very little volume.It says in the ad. that this ultra book has very good sound quality. "Big lie" even my 7 year mobile old has much more volume that this ultrabook. I didn't want it. I want it to return it. They said you can't, only if it's… Read Full Review

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★★★★★

“sharp 60inch tv delivery”

Written on: 22/03/2013

How amazing , the tv came through within a couple of hours i wud defo recamend to a friend , excellent prices tooo!… Read Full Review

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★★★★★

“Customer Service”

Written on: 21/03/2013 by salmotrutta (1 review written)

The aim was to purchase an IPad for my wifes birthday. Went to PC World in Stafford where I met a salesman. Nothing was too much trouble for him when I explained what I wanted. I was shown different models and the various differences were fully explained. From this I made my choice! Of course, being a man, I had made several mistakes !! which resulted in a further visit, with the wife. We were able to exchange the model originally purchased together with its case with no problems at all… Read Full Review

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★★★★★

“excellent customer service ”

Written on: 21/03/2013 by semeeg (1 review written)

I went to currys in sevenoaks with my mum to look for and hopefully buy a compact camera for my mum to take on holiday, we could not really find what we were looking for so asked for assistance and the assistant could not have been more helpful with finding the best camera for my mum but also a memory card n case all in her budget. Many thanks… Read Full Review

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★★★★★

“Anxious senior given great support”

Written on: 18/03/2013

Following a break in I went to the Oldham Store to replace my lap top. I was expecting a bewildering experience instead I had the most amazing support. The sales assistant was patient informative and restored my confidence in my own ability to continue using ICT but more than that demonstrated the best of customer care-Mr Selfridge eat your heart out!… Read Full Review

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★★★★★

“customer relations”

Written on: 18/03/2013

Bought a new printer today. Salesman was very helpful. Answered all our questions.WE are both retired and need someone to explain all the aspects to us. Was very polite and smartly dressed… Read Full Review

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★★★★☆

“Buying a printer”

Written on: 16/03/2013 by Westm (1 review written)

Arrived to buy a printer. Met and explained it was for occasional printing by my 84 year old mother from her iPad. I knew it had to be HP. They were helpful and knowledgeable. I got discount vouchers for ink in future and a good explanation of extra cover for immediate replacement and paper supplies. Overall pretty good… Read Full Review

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★★★★☆

“good service review”

Written on: 15/03/2013

i recently went into currys to buy a tv for an elderly person and was served by dan howie an extremely knowledgable and helpful young man who directed me immediately to the product i required carried out my transaction quickly and efficiently and even carried it personally to my car well done young man manners and a pleasant smile… Read Full Review

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★★★★★

“PNY memory stick 32gm”

Written on: 15/03/2013

Went to currys, find excactly what i wanted, served quickly . very satisifed… Read Full Review

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Mmmillhouse's Comment

Written on: 15/03/2013

We to cuurys today at cribbs causeway and was served by staff
who were extremely helpful and patient

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