PC World Reviews - www.pcworld.co.uk

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★★★☆☆
3.1 / 5
56% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Compare reviews of PC World's online store with alternative online computer shop sites to find out which is the best one. Our reviews are written by unbiased consumers making them a great source of advice.

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★★★★☆

“Rapid efficient service”

Written on: 22/04/2013

We arrived at the Curry PC World Megastor, New Malden on 10/4/13 at 15.15. The receptionist, a smart young woman, was friendly and very efficient and quickly found us an assistant, 58 Krish who was knowledgeable and helpful. Not only did we receive good service, but we are satisfied with our new laptop. Kind regards, Mr and Mrs D. Steck… Read Full Review

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★★★★★

“GOOD SERVICE”

Written on: 20/04/2013

IT WAS GOOD I GET 15% OF… Read Full Review

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★★★★★

“excellant service”

Written on: 19/04/2013

Husbands computer was checked for faults and dealt with efficiantly, excellant customer service… Read Full Review

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★★★★★

“buying a washing machine”

Written on: 13/04/2013 by keithbrabben (1 review written)

I called into currypcworld on tuesday 9 april 2013 but the lady i normaly see was not in until thursday. So i went back on thursday.The lady Claudine so far has sold me an Oven a hob a dyson cleaner a mini hifi a coffee grinder afridgefreezer a laptop and now a washing machine.I trust her judgement I live on my own so i respect her advice and she has never let me down with her advice.I have called into the store while i an sure other staff ok i dont feel a burke when i dont realy know what i… Read Full Review

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★★★★☆

“virus in laptop”

Written on: 12/04/2013

a virus had got into my laptop, how i dont know as i have full norton security,went to our local branch at the fort manchester and spoke to a manager ANOOP who not only cleared the virus but reset my laptop and with a new norton security,clearly this is someone who knew what he was doing, Thank you … Read Full Review

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★★★★★

“Carol at scunthorpe”

Written on: 11/04/2013 by janestones (1 review written)

We visited the scunthorpe store today 11/4/13 the lady was very helpfull with our computer she installed norton 360 gold for us very happy with her service keep up the good work kind regards Jane and Paul… Read Full Review

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★★★★★

“CURRYS/PCWORLD CRAWLEY”

Written on: 09/04/2013

We visited the store to buy a washer/dryer. After a sucessful purchase we browsed around the store. I was looking a Samsung Note and playing with it. A young man (Daryl) sked if we wanted assistance. He talked us through the device and what my requirements were. After a play and a demonstration I purchased it. The salesman was knowledgeable, not pushie. He had obviously been breifed and trained well. I would have no hestitation in recommending this store… Read Full Review

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★★★★★

“fantastic service and assistance”

Written on: 07/04/2013 by HAZELGOWER (1 review written)

my old pure bedside dab radio had packed up so we were looking for a REPLACEMENT. The sales advisor at bath southgate branch was extremely helpful and i bought a replacement with no problems - logik L2DAB12 would definitely continue to go to currys pc world for all my elec equipment.-… Read Full Review

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★★★★★

“Norton security sorted”

Written on: 04/04/2013

Rang help line to discuss my security on my pc.Apparantly it hadn't been activated after being loaded on. A small error which I didn't notice till now(6 Months later)Took pc to shop and they downloaded it on for me at no cost, Very pleased with service received, All staff very helpful at that time..and very polite,,Thankyou… Read Full Review

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★★★★☆

“King's Lynn Branch”

Written on: 03/04/2013

I was looking for a new wi-fi printer. Asked for help and given assistance by [name removed] who was most helpful in explaining the pros and cons of several options within the price range I was looking at. Service much appreciated… Read Full Review

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★☆☆☆☆

“My Last ever purchase from P.C. world”

Written on: 02/04/2013 by william74 (1 review written)

I purchased a laptop from P.C. world 9 months ago, recently I called in to have a minor adjustment done very efficient (done in 5 minutes.)Now it was heavely recommended That I purchase further cover and after sales talk I agreed on 3 years cover for £149 00 and also bought norton cover to go with it, they offered me a cloud pack but I did not want it and so the sales person made a big show of it and threw it on the floor (very professional I dont think)When I returned home I read the small… Read Full Review

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★★★★★

“Two very satisfied customers”

Written on: 01/04/2013 by mikehurrell (1 review written)

My wife and I visited P.C. World, Fosse Park Leicester, and requested information re backup for our computer. We were served by a young lady named Alex who shown us a number of different backups and recommended one which see considered suitable for what we required. She gave us expert advice on how to get the best out of the device which we purchased. The young lady was not only informative, but also had a very pleasant and pleasing personality, and I consider she is a credit to the above… Read Full Review

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★★★★★

“Go to curry for best buy”

Written on: 31/03/2013

Display unbeat able, price affordable,customer service super, very clean & net, all prodects displayed niecely, priced clearly,enough space to move around with family,brochers well displayed, smart staff and ready to help. This is 2435 ROMFORD branch. Enough parking space. Didn"t like = I will have to visit very often to find out if any thing is not good … Read Full Review

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★★★★★

“Branch 4888 Ashford Kent - Excellant Staff Performance”

Written on: 30/03/2013 by MichaelLepper (1 review written)

We have just been into PC World and have purchased a laptop PC. We thouroughly enjoyed the experience and wish to record how impressed we were with the assistant [name removed] who served and advised us on our purchase. When we entered the store he was waiting at the entrance and immediatly gave us his full attention. He responded very quickly to what our requirements were for a laptop and explained in a pleasant, knowledgable and articulate manner our options without making us feel pressurised… Read Full Review

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★★★★★

“excellent customer service”

Written on: 26/03/2013

In the Ashton branch on the snipe staff were friendly and helpful and went out of their way to resolve my problem.[name removed] was patient friendly and assisted us to the best of her ability.She was very competent and explained in a way i could understand about what she was doing and what the problem was.Other colleagues also assisted and were more than helpful and there was a nice friendly atmosphere.I would be happy to call again and reccomend the branch and there team to a friend… Read Full Review

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Tonepohl's Comment

Written on: 29/03/2013

visited pc world on 21 march and bought a laptop. staff were very helpful. reckon no improvements are needed at the Bolton store. very good experience.

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★★★★☆

“apple i mac”

Written on: 25/03/2013

i recently purchased an apple i mac from the purley way store in croydon. the staff were very helpful and polite the price quoted was what we asked for with no hidden add ons… Read Full Review

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★☆☆☆☆

“Business account PC world do not buy from there”

Written on: 23/03/2013

Hi. The 1 star it's not genuine . it's only there no option for no star. I bought an "ultra book acer 13.3" s3" through my friends business account, because I didn't have an account myself. When I received the laptop everything was right but there was very little volume.It says in the ad. that this ultra book has very good sound quality. "Big lie" even my 7 year mobile old has much more volume that this ultrabook. I didn't want it. I want it to return it. They said you can't, only if it's… Read Full Review

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★★★★★

“sharp 60inch tv delivery”

Written on: 22/03/2013

How amazing , the tv came through within a couple of hours i wud defo recamend to a friend , excellent prices tooo!… Read Full Review

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★★★★★

“Customer Service”

Written on: 21/03/2013 by salmotrutta (1 review written)

The aim was to purchase an IPad for my wifes birthday. Went to PC World in Stafford where I met a salesman. Nothing was too much trouble for him when I explained what I wanted. I was shown different models and the various differences were fully explained. From this I made my choice! Of course, being a man, I had made several mistakes !! which resulted in a further visit, with the wife. We were able to exchange the model originally purchased together with its case with no problems at all… Read Full Review

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★★★★★

“excellent customer service ”

Written on: 21/03/2013 by semeeg (1 review written)

I went to currys in sevenoaks with my mum to look for and hopefully buy a compact camera for my mum to take on holiday, we could not really find what we were looking for so asked for assistance and the assistant could not have been more helpful with finding the best camera for my mum but also a memory card n case all in her budget. Many thanks… Read Full Review

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