Reviews for Fast Hosts www.fasthosts.co.uk Reviews

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Normally these guys have been good, but LATELY?? - TERRIBLE!

A whole day without emails! - unacceptable.
Like everyone else here, am JUMPING SHIP!

Don't make a mistake and host your emails with this company until they sort their problems out

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Fasthosts are clearly the worst RESELLER provider for internet and email. We have over 70 clients web and email accounts set up on our reseller account and have received over 40 telephone complaints about there emails being down again!!!!
We lost our email at approx. 8.30am today and as I write this ...

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After a nightmare day of ZERO use of our company e-mail and frequent glitches over the past few months we are seriously considering bailing out. Come on Fasthosts - get your act together or you will fail as a business. The service is pretty good value for money until a total failure happens as it di ...

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Yet a again a whole day without an email service with them blaming one of their 'third party suppliers'. How about you do it all yourself then or just give up. I hate to think how many enquiries I've lost today and today isn't a one off, its becoming a fortnightly event. Even my Blackberry has given ...

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Been with Fasthosts since I set my company up in July.

I have had nothing but problems. If you report them to Fasthosts you get to a non-UK call centre who either dont give a damn or help you at all.

I have reported one particular issue 3 times in the past two months - not because it keeps happeni ...

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A good firm until the sale. Since then the Gloucester based support team has been replaced by one in Romania & (?) Manilla. Hopeless. Mail down all day today, again (yawn). When you do get through you are told that nobody else has had a problem!

Transfer coming up.

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Email out today 24th November for over 3 hours. I only switched to them last week. But I jumping ship immediately.

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Once again the email service at Fasthosts is non-operational. I have several large companies within the shipping and transport sectors and email is their preferred mathod of transacating business.

Needless to say I am not able to provide my customers with a timeframe for when this service will be u ...

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Poor reliability....apalling customer service ( that is when you finally get through their auto routing telephone systems and the 10 min plus waiting/holding time only to be told they are busy and phoneback later !!).
Will move my company domain and email elsewhere.

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Sat here with over 300 clients without any email services again thanks to Fasthosts. This is happening with tedious regularity and we never get any apology, the amount of calls we get from our clients causes us hours of hassle. Also over the last month or so several key functionality files/folders h ...