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Expedia, www.expedia.com Reviews

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  • Guest 21st Oct 2009

    Reviewer rating: 1 stars


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    Never book through expedia. I booked a flight to California and received my confirmation. I even went into my itinerary on expedia a day before I was supposed to leave. When I arrived at the airport I found out that expedia had booked me on a nonexistent flight. When I called them, they were rud ...

  • Guest 19th Oct 2009

    Reviewer rating: 1 stars


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    I was quite frustrated with Expedia in getting even a simple record on the fee they charged me upon changing my flight schedule. They were quick to charge the penalties but when I requested a sort of receipt of it, they have never come back to me, even if I called them "four times" and an additional ...

  • Guest 12th Oct 2009

    Reviewer rating: 1 stars


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    Had to change a flight and ended up paying more than the original flight MORE for a new flight. Thought that the new price they gave me was overall - not an addition to the already paid amount. When I questioned them, they gave me their line of excuses. I made the comment that it would have been ...

  • Guest 8th Oct 2009

    Reviewer rating: 1 stars


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    I booked a reservation with the White Barn Inn in Kennebunk, Maine for this upcoming weekend a few weeks ago. I received a confirmation of this reservation from Expedia yesterday. Today, 3 days before my stay, I got an email from a different hotel in Kennebunk, The Yachtsman Lodge, confirmning my ...

  • Guest 15th Sep 2009

    Reviewer rating: 1 stars


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    I have NEVER encountered such bad customer service as at Expedia. I booked 4 flights from LAX to Sydney, 2 adult, 2 children. When the Itinerary arrived, there was a misspelling of one of the names. It has literally taken nearly 8 hours of phone calls to even approach a solution. Expedia wanted me t ...

  • Guest 13th Sep 2009

    Reviewer rating: 5 stars


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    I have used Expedia multiple times a year for several years to book both domestic and foreign travel, air, hotels and rental cars and I have never had a problem, ever. I have changed my arrangements both on-line and by phone, again, never a problem. Over the phone the customer service has consista ...

  • Guest 10th Sep 2009

    Reviewer rating: 1 stars


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    Expedia has by far the most icompitent call centre staff. They are not able to cancel my tickets. Can you belive that. How stupid.

    They are extremely incompitent fellows. Great to book and a hell to cancel.

  • jaysumalnap Rank: Corporal 9th Sep 2009

    Reviewer rating: 4 stars


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    As I was searching through google, I did find sites of places where users have had bad experiences with Expedia. However, there are many more users who are satisfied with Expedia, rather than unsatisfied with it. If you really think about it, only people who have had bad experiences with Expedia are ...

  • Guest 5th Sep 2009

    Reviewer rating: 1 stars


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    I booked a car through Expedia and when I was charged the regular price at Hertz, I got the runaround at Expedia and was finally told totals are "approximate" and dealers can charge whatever they want.

  • Guest 2nd Sep 2009

    Reviewer rating: 1 stars


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    Expedia charged me 2X the going rate for the hotel I stayed in. I did not find out until I was handed a receipt at the end of my stay, apparently a mistake. Do not book through Expedia, the hotel owner told me to always go direct. He said their booking fees are greater than 20% but not to say any ...