Expedia Reviews - www.expedia.com

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★☆☆☆☆

“They completely wasted my time!”

Written on: 05/03/2015 by Megan2015 (1 review written)

Flight reference 13342772577. I book a flight with these guys but i found out i booked it incorrectly. I called immediately after (about 10 minutes later) and tried to tell them i made a mistake. They said it should be fine however to call back in about three hours as they were having system issues. That same day i did as advised however couldnt get through to the call centre number - it just hung up. The next morning i finally spoke to someone who advised me that i should've called yesterday… Read Full Review

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★☆☆☆☆

“Poorest Service in the World”

Written on: 01/03/2015 by obHolt149 (1 review written)

To get a simple question answered on my account. It took three calls and 7 transfers and lasted over 1 hour and 20 minutes… Read Full Review

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★☆☆☆☆

“EXPEDIA HAS HORRIBLE CUSTOMER SERVICE!”

Written on: 27/02/2015 by KarenTG (1 review written)

I purchased a flight on Expedia for a Thursday 5/7 leaving IL at 2:15pm and arriving in FL at 5:50. Coming home from Fl Saturday 5/9 at 6:25 and arriving in IL at 8:15. I planned to go for a friends wedding. I received an email that the flight was changed and I now have a connecting flight arriving in FL Friday at 5:30am (just cut 1/2 a day out of my trip) and leaving at 7:30am Saturday (cut another half day out). When I called to find something new I was put on hold for 22 minutes. Hung… Read Full Review

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★☆☆☆☆

“This was ridiculous.”

Written on: 26/02/2015 by beaveral (1 review written)

I booked a room through expedia about a month ago for a family beach trip that I was paying for as my family christmas present. I booked the room and even logged on to print the confirmation code. When I called the hotel a month after the reservation was made they told me that Expedia had canceled my booking and the price that they were making me pay for the room was a greater amount than if I would have called up there to make the reservation. Expedia said the room was canceled because they… Read Full Review

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★☆☆☆☆

“Hotel cancellations SUCK!!!”

Written on: 24/02/2015 by Travelbug500 (1 review written)

NEVER AGAIN WILL I BOOK WITH EXPEDIA !! I had just gotten home from a major flight delay in Mexico and had an important meeting to attend in Saskatoon early the next morning. I had been up since before 6 am, 5 hour flight, back to Edmonton and arrived home at 6pm (I live in a town near the eastern alberta border) I booked a hotel room on my way home, but by the time I got home (2 hours later), I decided that I was too exhausted and stressed out, to drive yet another 31/2 hours to… Read Full Review

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★☆☆☆☆

“sorry customer service and works with bad facities ”

Written on: 17/02/2015 by Jayden128 (1 review written)

i booked a room at croft's bed and breakfast through expedia. when I arrived the house smelled like cat urine once upstairs there was trash on the floor food on the floor and her daughter was on the couch with blankets like she had been sleeping their. the kitchen was filthy there were crumbs all on the counter and dishes in the sink. once she showed me the room, it had her sons clothes on the floor and she stated that he had crashed there a few days ago. then the bath room had all of her… Read Full Review

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★☆☆☆☆

“Liars. Avoid! Liars. ”

Written on: 05/02/2015 by Arabellav187 (1 review written)

I was told I could cancel. A confirming email had typed in RED that this confirmation may not be cancelled. Three emails and several phone calls later explain that should you follow further steps to cancel they will not refund your credit card charges. Perhaps I will call my credit card company and see what they suggest/… Read Full Review

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★☆☆☆☆

“DO NOT AND I SAY DO NOT BOOK THROUGH EXPEDIA.COM.SG”

Written on: 02/02/2015 by princet123 (1 review written)

NEVER EVER BOOK WITH EXPEDIA.COM.SG. You'll just be taken for a Ride Cheats called EXPEDIA.COM.SG is the only thing that comes to my mind. I had made a car rental booking through their website, alongwith an option for excess insurance. While the amount of 39.6 SGD was deducted from my credit card on behalf on Allianz and I got an insurance policy, the car rental never got through. Later on, the car rental company was jacking up the rates saying only that option is available, while EXPEDIA… Read Full Review

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★☆☆☆☆

“Booked in overbooked hotel and kept my money”

Written on: 21/01/2015 by maxbl (1 review written)

I made a hotel reservation in Nassau for the 26th of December thru Expedia. When I arrived, the hotel had been overbooked and the hotel turned me away without any help to find another room in another hotel. I could not even enter the hotel. The room was already paid for. When I returned home, I called Expedia for a refund. The person I talked with was supposed to check with the hotel and call me back within 48 hours. It has been 9 days and nobody called me. I figured I lost my money. I called… Read Full Review

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★☆☆☆☆

“Horrible service”

Written on: 19/01/2015 by faBriggs184 (1 review written)

I would never use Expedia… Read Full Review

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★☆☆☆☆

“Don't fall for their 'best price, non-refundable' Hotels”

Written on: 12/01/2015 by Pearl5 (2 reviews written)

Dear ******* or whoever is 'dealing' with this complaint. RE our long phone call tonight. Several bookings were made yesterday by myself & my boyfriend for Thailand & Cambodia. I am in Thailand for 7 weeks so we started the process of booking our first 2 weeks with Expedia, believing they were a reputable holiday site. Based on the advertising of Expedia, we booked Aonang Ayodhaya Beach Resort, Krabi, Thailand from end of January 2015. It is advertised as 4*, has some lovely photos and… Read Full Review

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★☆☆☆☆

“Cheap chemical air freshener”

Written on: 10/01/2015 by Blackburn390 (1 review written)

We have been staying at the O'Haire for years and love the vintage rooms. The room was immaculate. Loved the updated bedding, the new carpet while still keeping the col vintage tiles and the ironing board! But the cheap air freshener piped in with the fan/heat was overpowering. I couldn't sleep even with the window cracked. It was truly a deal breaker I am so sorry to say as we have loved our time there and at the sip-n-dip. My husband spoke to an associate about it in the morning and he seemed… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 09/01/2015 by Luke154 (1 review written)

If you ever have any issues or questions, they will not be able to resolve it or help you at all! They are into just getting your money but aware, there is no quality nor service. Try other sources better… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 08/01/2015 by Keb1 (1 review written)

Booked trip to jamica for 8 people in sept only to find out 4 days before trip they changed our flight time ! Not only do we lose 3 hrs of vacation time biut they split the group 6 on one flight and 2 on another one of them 19 the other with some medical issues! Many hrs on the phone long wait times many lies ! No Customer service basically they don't care once they have your money! Don't use them… Read Full Review

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★☆☆☆☆

“Dishonest site”

Written on: 06/01/2015

Had a problem booking with a hotel and needed to change the date. Contacted Expedia and their rep said he contacted the hotel and that I would not be charged for changing the check in date. He lied… Read Full Review

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★☆☆☆☆

“Deceitful”

Written on: 03/01/2015 by Parkeru44 (1 review written)

My husband and I recently booked a cruise, mind you the only reason we chose this specific cruise was because of the $250 credit Expedia claimed we would receive. We were thrilled to find out near the end of the cruise that Expedia would not honour this credit as it was an error on the website. Talk about great customer service. Shame on Expedia for not honouring their offer. Our cruise line informed us that Expedia is notorious for this. We have booked with Expedia.ca and Expedia.com many… Read Full Review

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★☆☆☆☆

“Appaulling service levels”

Written on: 25/12/2014 by Raynad84 (1 review written)

As a Hotel (listed via Expedia) you would think Expedia would want to do well in the service department so that things run smoothly for guests. Ah...NO! They say they are the best in the Business...NO! They talk about support and growing your business...RUBBISH. Heres the truth of it: ... invoices not paid for 30-40 & 50 days. ... lies about paying invoices. ... they say their systems are the best when clearly they are not. ... they blame the hotel... like were stupid and know nothing! … Read Full Review

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★☆☆☆☆

“absolutely dissopointing”

Written on: 16/12/2014 by 444Burns (1 review written)

By mistake I bought a vacation package on wrong dates but custom service charge me more than 400 and I only can change my dates for end of March even flights and the hotel still available on dates I requested( December) and I paid insurance but they even do not allow me to cansell my package Very disappointed… Read Full Review

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★☆☆☆☆

“We got ripped off by the hotel on the reservation rate!”

Written on: 06/12/2014

We got ripped off by the hotel on the reservation changed the price and tricked the client to book the hotel from the price of $108 per night then changed to second night to $450+. It is totally ridiculous and not reasonable of the charges by staying this kind of small boutique hotel. I feel very disappointd on being cheated and tricky immoral advertisement on hotel.com misleading peope to book it. It stated that $108 then second coloum stated for 3nights $444. The fact was first night was… Read Full Review

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★☆☆☆☆

“I used Expedia once and will NEVER use them again. ...”

Written on: 01/12/2014

I used Expedia once and will NEVER use them again. Their site said there were rooms available on the dates I needed, so, I reserved some rooms - and when I got my confirmations, each reservation had a different date! I immediately called Expedia and explained the situation. They said that there were NO rooms available for the dates I wanted. So they just changed the dates!!!!! What the hell?!! The trip was for a group of co-workers who were standing behind me watching me make these… Read Full Review

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