105 Reviews for Zoom Airlines Reviews

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Zoom Airlines
2.3 stars
Average rating for this product is: 2.3 out of 5

From 5 ratings and 105 reviews

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Zoom Airlines Reviews

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  • JOHNSON S 1st Jul 2008

    Reviewer rating: 4 stars


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    I was on a budget and was pleased with the service I received. Flights on time from Gatwick to Florida - cabin crew some of the best I I've been served by.Value for money would recommend.

  • Guest 29th Jun 2008

    Reviewer rating: 3.5 stars


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    Zoom offer some really great ticket prices which is why they are so popular, you do get a good level of service, but you do notice how cramped the Economy Cabin is compared to the likes of Continental Airlines for example. The Premium Economy upgrade option is a really good idea, and it isn't partic ...

  • Guest 28th Jun 2008

    Reviewer rating: 4 stars


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    Very impressed! Have travelled extensively in the last few years and the over all service food, comfort etc was better than American Airlines, Quantas and Air Canada.

  • Guest 26th Jun 2008

    Reviewer rating: 1 stars


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    We flew from Toronto to Paris about a month ago. Our flight there had a stop over in Montreal. Our flight from T.O was on time, however when we got to Montreal we sat on the plane for 6 hours before take off!
    This messed up our entire first day in Paris. We decided not to call the airline to compla ...

  • lilyh 20th Jun 2008

    Reviewer rating: 5 stars


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    Very good airline have told a lot of my friends who have used a different airline that they must give it a try we have travelled with zoom twice and our using it again this year and we cant wait. We were lucky last time to have gotten the seats we like at the back of the plane. I hope we can get the ...

  • Guest 7th Jun 2008

    Reviewer rating: 0 stars


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  • Guest 16th May 2008

    Reviewer rating: 4 stars


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    Hard to believe that Zoom is classed as a budget airline. I have travelled with other carriers, paid more and had less comfort. Will certainly consider using Zoom again.
    Only downside was that last flight was rescheduled and my pre-booked train ticket was not valid. However Zoom gave adequate notice ...

  • jetsetter 23rd Apr 2008

    Reviewer rating: 3.5 stars


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    Great flight considering the price. We needed to book something at the last minute and Zoom was by far the cheapest option. We booked on premium economy (JFK to LGW) and to be honest we were not expecting much for the flight, just a safe arrival, instead we found extremely helpful Cabin Crew (they c ...

  • Guest 18th Apr 2008

    Reviewer rating: 1.5 stars


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    Have posted on zoom customer service twice on web and have not heard a thing back from anyone in fact they closed my case. Had a VERY bad experience regarding insurance coverage and changing flight as had to fly home for my mothers funeral. No compassion and no response basically no one seems to car ...

  • MotoXgirl340 18th Apr 2008

    Reviewer rating: 0 stars


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    Zoom Cancelled my flight Ottawa - London one month prior to departure and offered me to fly out of a different airport, was supposed to fly out of Ottawa, offered for me to go out of Montreal 4 days earlier. I accepted. They went on to say that I would have to pay administration charges for changi ...