Reviews for Alamo Car Hire Reviews

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1.3 stars
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Alamo Car Hire Reviews

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  • losvegas 23rd Mar 2007

    Reviewer rating: 0.5 stars


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    On the internet I hired a car, after it was confirmed and after the deposit was paid, I asked if I need to take anything with me. The sales person on the other end said just take in your licence but when I got there the staff wanted my credit card which I did unfortunately not have, I tried to give ...

  • mez68 18th Feb 2007

    Reviewer rating: 0 stars


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    I returned the car with a full-tank as stipulated on their web site, I ordinarily do this in any country. After I returned home they charged me a GBP 33.00 "refuelling charge" - for fuelling a car with a full tank! When I contested the charge they pointed to small-print in the US-specific part of c ...

  • daspinall Rank: Lance Corporal 17th Jan 2007

    Reviewer rating: 4 stars


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    Would definitely use Alamo again, I have been bitten by other car rental companies such as Dollar in the past.

  • monique9009 25th Oct 2006

    Reviewer rating: 0.5 stars


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    The car was clean, and the price as part of the package was good. Unfortunately, I waited for TWO AND A HALF HOURS to get my car! Alamo Car Hire were woefully understaffed. It was just ridiculous. People were angry. There were over 50 people waiting, with reservations - only 3 employees. Even t ...

  • john scourfield 28th May 2006

    Reviewer rating: 3.5 stars


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    I have used Alamo car hire in 2 countries now (UK and USA), and the poor quality of service from the staff is unacceptable.

    The service provided by Alamo staff in Miami was very poor. On the day of rental, it took almost 2 hours to get seen by a member of staff as they were having computer probl ...

  • msmarlow Rank: Lance Corporal 17th Apr 2006

    Reviewer rating: 0 stars


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    I have used Alamo car hire in Florida, and found that in Orlando International, Sanford and Tampa, the wait to collect was unbelievable (almost a three hour wait in Tampa).

    It seems that most UK tour operators and online car hire companies use Alamo because they are cheap, so there are always hug ...

  • masteralan Rank: Sergeant 7th Jun 2005

    Reviewer rating: 0 stars


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    Thomas Cook use Alamo car hire in Florida, watch out, and check prices on the Alamo website. Thomas Cook charged me £1500 when I checked on the web the price shown (and Alamo have since said I could get a discount off that price as it was for 5 weeks) for the Same car, the same dates, the same ...

  • Woof9 Rank: Staff Sergeant 31st May 2005

    Reviewer rating: 2 stars


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    I booked Alamo Car Hire as part of a package through my travel agent and paid for the fully inclusive/ fully comprehensive insurance cover on a 2 door economy car. We didn't need anything bigger and with high fuel prices, I figured it would save money.

    At the desk in Orlando airport, I was told ...

  • mary howard 29th May 2004

    Reviewer rating: 0.5 stars


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    I rented a car in Philadelphia PA and I had the worst experience ever from Alamo. I upgraded my reservation, the car I received was ok, I wouldn't have called it an upgrade but was fine. I was suppose to have air, no air, it was 90 degrees. I tried calling the place where I picked the car up and no ...

  • lablancjc Rank: Corporal 30th Jan 2004

    Reviewer rating: 5 stars


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    Alamo is a good car hire company like very much need more rantals facilities. Great prices, nice cars, always brand new , kept well