Reviews for Alamo Car Hire Reviews

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Our two booked SUV's to be collected from Anaheim Alamo had been double booked and we were unable to pick up our vehicle. Told to return 3 hours later but still no vehicles available. We waited in office for 2 1/2 hours with 4 children to be given a family sedan for our travel to San Diego. Staf ...

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I booked with Alamo on line, paid in full, but when I took it back, I was told there was nothing more to pay, BUT a day later, got a bill for $200. Tried contact customer services, didn't reply to emails, just pass you around.I'd like to find out who the chairman of the company is and email him to t ...

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We booked collection of a Midsize car on arrival at LAX airport for 8 days, to be returned to Las Vegas Airport. On arrival at Alamo's office we were offered the usual upgrades/insurances etc. which we had already arranged with our initial booking. Having politely declined any additional fees we wen ...

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The worst hire car company I have ever used. They would not allow my partner and I to pay for the car on my credit card as my partner was driving. We asked if there was anything at all we could do and they flatly refused to help us and were very rude.When we called customer services we were told we ...

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I was asked to pay e800 to cover excess as I do not possess a credit card. When I returned the car in immaculate condition, cleaned, hoovered out and full of petrol I was told I would have to wait a month for my deposit back? Well the month has gone by and after several calls to Alamo and France (wh ...

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Alamo really surprised us with very strange business ethics! We made a reservation from Germany and rented a car in Reno. As we planned a camping tour, we needed a 'stow & go' car because we intended to sleep in the back. In order to make sure that we get this special car we phoned Alamo in Reno in ...

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I hired a car with Alamo through the BRITISH AIRWAYS web site. I thought I was hiring a car with Alamo at Joberg Airport South Africa. It was actually the Europcar & National Car hire depot/office NOT Alamo, they just had a sign outside saying also for Alamo. I found a £166 bill on my credit ...

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The lines are a bit long but the staff are very friendly. Really quick and easy and you get what you pay for.
The Chrysler 300 was gorgeous definitely hiring another next time even I have to pay the extra. The little Dodge thing was rubbish.

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I am in the process of taking this further. How do I prove that I did not do any of the things charged when it was never checked in my presence and it was left at the dealership over the weekend? Customer Service department tell me that I was responsible for the vehicle for 6 working hours after h ...

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Booked a seven seater through travel agent, arrived at Orlando. First thing they want is your credit card, then they pushed for a up grade, which I agreed the price, swipe your card hay presto they charge you for recovery then they charged me for a full tank of fuel which I paid already with origina ...