LateRooms.com Reviews - www.laterooms.com

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“LATEROOMS book/ pay now and no refund should be their...”

Written on: 18/06/2012 by achivers (1 review written)

We booked a hotel via late rooms, even though their policy is book now pay later was charged by the hotel on our credit card at the time of booking. I did not book with laterooms because of this but it was the only site that had rooms available in this location. Most of our other bookings are with agoda who are fantastic. Paying for the room in advance was not the issue it was not being refunded . Its nearly six weeks since I cancelled the booking and am waiting for a refund from the hotel. The… Read Full Review

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Laterooms.com's Response to achivers's Review

Written on: 21/06/2012

Hi Andrea,

Really sorry to hear about this. We'll be in touch to get this resolved for you once and for all. If you want to add anything to the above or you just need more help then drop us an email to hello@laterooms.com.

Thank you

Martin (LateRooms.com)

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“Montreux Apartments Bath ”

Written on: 29/04/2012 by Mohente (1 review written)

An excellent self catering haven just minutes from main town centre and with spotlessly clean modern facilities. A warm welcome on our late evening arrival with basic food supplies and milk waiting, efficiently arranged car parking permit, and very useful information folder. It was so quiet and felt like home from home despite being new to us. Minutes from lovely quirky restaurant too- The Green Room in old railway staion, which hold a fascinating farmers market on a Saturday… Read Full Review

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“Royal Hotel Portree”

Written on: 25/04/2012

Staff were friendly and helpful which is where it ends. We stayed 20th to 23rd April 'out of season'. Hotel rating was 3 star should be 2 star. a throw back from the sixties. Our room was on the 2nd floor, no lift !!, only plus side we had a good view of the bay. For the money we paid an evening meal should have at least been included. The mangement did not not think it was worthy of having the choice of all the local caught delicacies on the menu !!. I felt I paid top dollar and found the… Read Full Review

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“veryangry”

Written on: 25/04/2012

booked an apartment in kings lynn for 1night 22/04/2012, on arrival discoverd human hair in bed hair on top of heater and in bedroom windowsill mould on bedroom and kitchen windows damp on walls. Rang Premier Inn and stayed the night. NEVER WILL I USE LATEROOMS AGAIN!… Read Full Review

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“AVOID AT ALL COSTS”

Written on: 22/04/2012

I had booked with a hotel room in Orlando laterooms.com only to discover after a 12 hour journey that the hotel never received our confirmation and no rooms were available as it was the Easter holidays. Orlando was fully booked during this time ... Their staff was incompetent and did not find a solution .. took the find day to find a room at another resort. I had originality booked a 4+ star and ended up staying at a 2+ star for triple the price. Sent numerous complaints Laterooms and they have… Read Full Review

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“Heathy Lea B&B Chatsworth Park Baslow”

Written on: 13/04/2012 by RichardandJean (1 review written)

The accommodation was easy to find. There was a friendly welcome. the room was very comfortable. a great break fast is served using local produce where possible with home made jams and marmalade for the toast. ideal location for visiting Chatsworth House which is about 20 minutes walk away. a good selection of pubs and restaurants were recommended, we went to the Robin Hood just up the road a short walk if fine.good food and friendly service. Well worth another visit… Read Full Review

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“complete disaster”

Written on: 13/04/2012 by oneamer2go (1 review written)

We booked a room through the website 2 weeks in advance, received the email confirmation, credit card was charged. all seemed fine. When we arrived at the hotel there was no reservation, and no help offered form the front desk, very rude in fact, told us we should call direct next time, and not look for discounts. We did find an alternate hotel at full rate. When we attempted to contact laterooms to deal with this issue, we were not able to ever get through the phone number listed on the… Read Full Review

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Achivers's Response to oneamer2go's Review

Written on: 22/07/2012

I wrote the review on 18th june 2012 called book now /pay and no refund.
I still have not received a refund depite empty promises.
Going to now write a review on tripadvisor which taps into a huge traveller market.
Please join me

Thanks Andrea

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“FLEXISTAY IN TOOTING”

Written on: 12/04/2012

I try to be fair in my reviews and give the good and bad points equal time. However I need to make an exception and focus first on one of the worst things about this hotel -- they have a BAD problem with mice. I would like to spare you the pain of discovering this for yourself and advise you to book elsewhere. I must admit up front that I was totally surprised to find the room in which we and my partner were staying in had mice. The room was unclean and unhygienic; no wonder why there were… Read Full Review

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“booked a room which does not exist, bad situation”

Written on: 06/04/2012

We made a reservation, received confirmation, email, etc. I was lucky to call the hotel to confirm check-in time. They said there is absolutely no availability for tomorrow, even after I gave them my reservation number. I am so mad, I will go to all the sites that gather laterooms.com reviews. What am I supposed to do with my family, when we fly out tomorrow morning and have no room in Prague?! And it is Easter weekend, so fat chance to find something decent. I also gave them my credit card… Read Full Review

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“Value for good Accommodation and hospitality”

Written on: 26/03/2012

Very friendly staff - warm welcome and helpful restaurant staff. Good evening meal and breakfast. Booked an Executive Room which only cost a little more and had plenty of space, with a couple of comfy armchairs and large TV. The room was clean and warm. Plenty of parking. Was good value for money and would recommend… Read Full Review

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“Brillant stay”

Written on: 24/03/2012 by gandg09 (1 review written)

We Stayed at the Malswick Mill for one night for my husbands birthday. What a warm welcome, nothing was too much trouble! Lovely room, exelent breakfast and wonderful surroundings. Would most definatly recomend and stay again.Thank you for a lovely stay!… Read Full Review

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“Laterooms Hotel E-mail confirmation means nothing ”

Written on: 14/02/2012 by kraftywerk2004 (1 review written)

I booked the hotel through laterooms.com well in advance and received the full booking confimation by e-mail. I arrived at the hotel having driven 5 hours through a blizzard to be informed that the hotel was full and there was no evidence of the laterooms booking… Read Full Review

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“Not fare and honest with the clients.”

Written on: 02/02/2012 by CEAL37 (1 review written)

This site is terrible, do not use it. I made a reservation with them at 4 pm for the next day. I never recieve the confirmation e mail and when I tried to cancel during the night for a personal problem, I was not able to do it because I did not have the e mail and confirmation e mail to do it. At the next day I called them and they said that they were sorry about they did not send me the confirmation e mail, but any way they will not cancel my reservation and I will not receive my money back… Read Full Review

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“Guesthouse cancel nightmare”

Written on: 26/11/2011

Although laterooms.com are not responsible for the rooms they list a cancel on day policy does not exist. I was disappointed that when my wife and I did not want to use the room at the guesthouse because it was not at all welcoming and messy outside,our name had been scrubbed out of the booking book,staff were rude from the start and the room looked like a storeroom.We decided to reject the room. Laterooms said because we had not given 7 days notice the guestroom would still charge us. We also… Read Full Review

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“Great Service, Great Price”

Written on: 18/11/2011 by MarkRonan (3 reviews written)

Saved over £200, by booking through laterooms. if your booking a hotel dont book without checking the site for pricing… Read Full Review

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“Never, ever again!”

Written on: 29/10/2011 by Ub0mb02011 (1 review written)

We thought we'd try something different when we booked to stay 2 nights at Bolebroke Castle and were so excited about staying in a hunting lodge steeped in British history. When we arrived the room was freezing cold with no central heating except for a small electric heater that we had to turn off when we realised the plug was red hot!(an electrical fire waiting to happen?) Needless to say the bathroom was even colder so we decided to have a bath to try and warm up - big mistake, the bath had a… Read Full Review

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“cancelling with laterooms”

Written on: 12/10/2011 by truthnotlies (1 review written)

i was blocked from cancelling .but i managed to get through just out of my cancellation time beware was charged 30e even though i tried for 14 hrs to cancel to get to cancel i had to say i wanted to make a new booking to get to speak 2 someone.the reason i wanted to cancel was the reviews i had read about the apartments.beware scammed and don't press option 2 to cancel like it states ask to make a new booking.then cancel i got a much better room much cheaper and i paid 4 it and it was… Read Full Review

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“PROBABLY THE WORST ROOM IV EVER STAYED AT ”

Written on: 28/09/2011 by leebre14 (1 review written)

Late Rooms.com recommended the "Harlequin Executive Studios" on 27 Grandville Road in Watford. First of all, we were told that we could not see the hotel prior to booking which was suspicious and that turn out to be our biggest mistake. After checking in, the hotel room was extremely tiny and extremely unconfortable. I could barely fit my palms over the bathroom sink, there was no hand soap in the bathroom, no paper towel in the kitchen, and overall you just had this sticky icky feeling about… Read Full Review

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“Good ”

Written on: 05/09/2011

Laterooms.com is great! You can find some fantastic bargains and see hotel reviews before you decide to book. The site is also easy to use and Laterooms customer services appear to be friendly people… Read Full Review

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“Very nice and small hotel”

Written on: 23/08/2011

We booked this hotel at last moment and was not sure that we like it.But we liked it.We stayed at standard double room,there was a big bed for 2 person and corner bathroom.We were very tired,but did not want to sleep,so we spent a wonderful evening at the hotel's bar.There were only several people,any noise and drunk young people. The breakfast is like a standard buffet-eggs,salam,cheese,several kinds of bread,jogurt,milk,marmelada,musli,sweet,fruits,juice,tea or coffee. The hotel is sutuated… Read Full Review

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