LateRooms.com Reviews - www.laterooms.com

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“LateRooms.com - Should come with a health warning!”

Written on: 09/08/2011 by erygfj987 (1 review written)

Unbelievably, we found ourselves in the position of having arrived at the accommodation ‘confirmed’ by LateRooms.com, only to find that it was not available. There had been some sort of ‘mix up’ and the rooms we thought we had secured for the family were not now available. After some hasty phone calls to LateRooms, we were told that we had been sent an email and had been left a phone message at home, but unsurprisingly we did not receive these as we were already on the flight to… Read Full Review

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“Fantastic hotel off the beaten track”

Written on: 03/08/2011

We stayed at this hotel as a couple for one night. Ideally located in a quiet spot in the Kyles of Bute - it's not difficult to reach but feels remote. We took the car ferry from Weymss Bay to Rothesay then the small ferry to Colintraive but a cheaper option is to take a ferry to Dunoon then drive round. Walk round the bay and sit on the beach. Watch carefully or you'll miss the seals & porpoises swimming in the water! Hotel rooms were clean and bed was comfortable. Staff were friendly and… Read Full Review

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“comfort and relax”

Written on: 28/06/2011 by gbeck (1 review written)

have visited twice at enterkin house, service exellent. drinks out in the garden prior to dinner., enjoyed complementary canapies with drinks. Staff couldnt be more attentive, management staff very attentive, everyone appears to work hard to make your stay smooth, perfect and unintrusive. Only one small niggle and it is small, the dinner was good though as we were the only dinners it appeared the food had already been cooked earlier, though still good,one of the reasons we go to enterkin house… Read Full Review

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“Never use this company!!!”

Written on: 20/06/2011 by stevehewitt123 (0 reviews written)

My girlfriend and I decided to go to Italy for a two week holiday traveling around visiting different parts of the country. Obviously very excited as it was our first holiday away together, we chose to book through laterooms.com as we had the impression that it was a trust worthy website, this was obviously not the case. When we arrived at the VIRGILIO hotel it took about 10 min for some to see us at reception and then another 20 min to check us in. We then were given our keys to the room and… Read Full Review

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“Avoid at all costs”

Written on: 05/06/2011

I recently booked an apartment in Spain through laterooms.com. Upon arrival, at 11pm, we tried repeatedly to contact the phone number for the apartment owner that we had been given. There was no answer and no answer phone service. After several hours of wandering streets of a strange city with our suitcases, unable to contact the apartment, we eventually found another hotel at 2am and booked in The following morning, i tried to complain to laterooms. After queing in their phone system for… Read Full Review

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“My son booked a 2 night stay with Laterooms.com, and...”

Written on: 24/05/2011

My son booked a 2 night stay with Laterooms.com, and later cancelled both on the website and again by telephone 11 days before his planned visit. I was then charged for a "no-show" as Late rooms have NO confirmation he cancelled even though I could provide time and date of the call made.

Laterooms promised to call back and as of yet have not, so I am £65 out of pocket and neither they or the hotel will accept responsibility, even though they record ALL calls, of which a simple solution would… Read Full Review

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“if you want to waste your time just try to book...”

Written on: 17/05/2011

if you want to waste your time just try to book through this useless website they will receive your booking and hours later you will get an email offering you more expensive hotels which do not even have rooms availability. twice the same… Read Full Review

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“ ”

Written on: 02/05/2011


Arrived at Middle Aston Manor tuesday afternoon on 26-4-11,we stayed for two nights and had a good time.The room was compact but very clean and quiet,beautiful surroundings, and good breakfast.My wife and myself would like to return again as we enjoyed our stay.Staff very friendly.
We did not have dinner so can't comment on that, but found the food at the White Lion pub in the village excellent.
Mr and Mrs Johnstone, from Colchester… Read Full Review

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“I arrived at the Premier Inn only to be told that they...”

Written on: 26/04/2011 by Denise Singer (1 review written)

I arrived at the Premier Inn only to be told that they didn't have a record of my booking, I showed them my booking reference and was told that it was not their number, so they sent me to another hotel (and they didn't offer to call them to check the booking, for me first). The second property, the Holiday Inn didn't have the booking either, but the receptionist kindly spent some time trying to contact the Premier Inn for me after about 10 failed calls, the Holiday Inn received a call from the… Read Full Review

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“We only paid £50 for a night and were not expecting...”

Written on: 20/04/2011

We only paid £50 for a night and were not expecting Luxury but we did expect cleanliness no matter what we paid. The Hotel was Filthy, bedroom carpet had not seen a vaccum for weeks, Does no-one check these rooms are of a reasonable stanard before they are Let? im sure not. The bedding was spotless but nothing else was, the sink and toilet bowl were dirty, there was rubble and dust on the bathroom floor, this was due to refurbishing of the building but clearly the windows had been left open and… Read Full Review

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“We arrived for check in at 3pm and were not allowed in...”

Written on: 14/04/2011

We arrived for check in at 3pm and were not allowed in until 6:30pm. Spent most of that time ringing and ringing the owner who never answers his phone to ask how we got in. Apparently we were supposed to have recieved an e-mail about codes and keys, which we didn't. After standing in the cold for half an hour waiting for yet another phone call, we were then told we were lucky to have got the room on such a good deal!
We didn't feel lucky when we saw the apartment wasn't clean, found random… Read Full Review

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“Dreadful experience. Highly deceptive wording that...”

Written on: 28/03/2011

Dreadful experience. Highly deceptive wording that advertises 1 single room, sleeps one (what else can this mean!!) to find i was in a dorm with three others. I complained and had the 4 dormitary bit pointed out. Such intentional bending of language borders upon the criminal, i will never trust this company again and neither should you… Read Full Review

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“NO ROOM AT THE INN ”

Written on: 25/03/2011

NO ROOM AT THE INN

Having booked a late deal on Thursday night we were all set to get off very early in the morning on Friday. I decided before we left to check my emails only to find the hotel had emailed me to inform the room I had booked was not available and the hotel was full. Thanks to laterooms and hotel I could have ended up travelling to the lake district with no hotel to say in. Both parties blamed each other and the service from late rooms was very poor and no gesture of goodwill… Read Full Review

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Guest's Comment

Written on: 07/07/2011

i see what you are trying to say but i as a late rooms user knows that it does not have all the information it needs to inform the hotel or person who is booking the room weather it is avalable, so to be honist dont blame to hotel because the get insuffictiant data from late rooms to say that you have booked a room, so the plas derwen were only doing thier job on informing you that there was no room avalabilities, so realy you should be thanking the plas derwen for informing you on this

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“The confirmation is meaningless, the hotel was not...”

Written on: 23/02/2011

The confirmation is meaningless, the hotel was not aware we had booked. Late rooms staff do not understand customer service and prefer to argue with you rather than deal with a complaint. Your complaint is ignored and there is no follow up.
Until they change their manner I suggest you use their site to find a hotel and book directly… Read Full Review

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Steveacer's Comment

Written on: 01/03/2011

Read the terms and conditions of the booking next time. You will clearly see that it is up to the hotel to accept the booking, laterooms are liable for the hotel not accepting the booking, the hotel is. It is upto the hotel to update their availability at all times.
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<br/>The public is so quick to blame laterooms when it isnt them its the hotel, and half the time when the customer says laterooms dont deal with the complaint you can be certain that the guest hasnt actually made a complaint the hotel themselves.

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“THIS COMPANY IS DREADFUL - YOU CANNOT RELY ON THEIR...”

Written on: 16/02/2011

THIS COMPANY IS DREADFUL - YOU CANNOT RELY ON THEIR "BOOKINGS" AND THEY DO NOT FOLLOW UP ON COMPLAINTS - WE HAD NO ROOM IN SPITE OF AN "EMAIL CONFIRMATION" -AVOID THEM AS MUCH AS YOU CAN AND JUST DO THE DEAL DIRECT WITH THE HOTEL ALSO CHECK REVIEWS ON THE HOTEL FIRST… Read Full Review

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Steveacer's Comment

Written on: 01/03/2011

Yet another person who has failed to rean the terms and conditions ... you will clearly see it is up to the hotel to accept the booking they are liable.
<br/>
<br/>http://www.laterooms.com/en/static/TermsOfUse.mvc.
<br/>
<br/>Laterooms clearly states reviews on properties, it is up to the public to read them, hence the whole reason they are there

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Guest's Comment

Written on: 26/05/2011

Do not stay at the beverley arms. It is dated smells of fags and chinese and is generally of very poor quality. A law should not allow late rooms to advertise like this whatever they say jane mcbride

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“What a great place to unwind and do a bit of...”

Written on: 08/02/2011 by michael kinnaird (1 review written)

What a great place to unwind and do a bit of sightseeing.We had a 3 day break at the Halfway house Wadebidge Cornwall booked through late rooms.The pub the room and the breakfast were first class.The owner and his wife friendly and helpful but not intrusive.Though you had a direct private entrance to your room from the guest car park you could also access the pub/restaurant through another door in your room so no need to go outside for your evening meal/night out which was useful..A word on the… Read Full Review

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“My husband and I booked a 5 night stay at the...”

Written on: 31/12/2010 by krugermaria (1 review written)

My husband and I booked a 5 night stay at the Commercial Hotel in Wishaw. The rooms were very clean, great value for money, staff were very friendly. Good food. The heating wasn't working properly and the General Manager got it sorted for us that morning. We loved this hotel for the close proximity to family. Would definately book into this hotel again… Read Full Review

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“i stayed at the ruthland hotel sheffield the room was...”

Written on: 22/12/2010

i stayed at the ruthland hotel sheffield the room was nice and service was great the young lady called toni doing brekfast was a star so friendly and very welcomming and thanks for the tips were too go excellent service tonis a credit to your hotel… Read Full Review

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“BEWARE: Laterooms do not always include a bad review...”

Written on: 21/12/2010

BEWARE: Laterooms do not always include a bad review in their Reviews of places.
Although I have used these before with no problems, I have had a horrible experience this time. We booked accomodation for 2 nights at 10pm the night before at the Moness Country Club in Abergaveny, Scotland. When we got there there was mud everywhere with ongoing building work, which had not been described in the review. The rooms were cold and no heating available. We expressed our unhappiness and were… Read Full Review

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“pretty nice website. good offers and deals. ”

Written on: 14/12/2010 by mhedeza (1 review written)

pretty nice website. good offers and deals.
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