LateRooms.com Reviews - www.laterooms.com

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“THIS COMPANY IS DREADFUL - YOU CANNOT RELY ON THEIR...”

Written on: 28/09/2010

THIS COMPANY IS DREADFUL - YOU CANNOT RELY ON THEIR "BOOKINGS" AND THEY DO NOT FOLLOW UP ON COMPLAINS - TWICE I HAVE HAD NO ROOM IN SPITE OF AN "EMAIL CONFIRMATION" - JUST DO THE DEAL DIRECT WITH THE HOTEL… Read Full Review

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“Excellent Hotel ideally situated if your on a course...”

Written on: 26/09/2010

Excellent Hotel ideally situated if your on a course in Sophia Gardens as its just around the corner. Great breakfast, lovely clean rooms, friendly and helpfull staff. Excellent value for money. About 10-15minute walk from the station but taxi was about £4. Would reccommend to anyone looking for excellent value for money hotel… Read Full Review

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“We used Laterooms.com to book two nights at The Tom...”

Written on: 30/08/2010

We used Laterooms.com to book two nights at The Tom Mogg Hotel near Bridgewater. When we arrived, we were told that there were no vacancies and that Laterooms.com were "always doing this."
Contacting Laterooms.com revealed that it was "not our problem." They are just the middle men and any contract would be between ourselves and the hotel. Since the hotel knew nothing of our booking there was no contract with them either.
So what do Laterooms.com actually do? They might put you in… Read Full Review

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“After a long drive our stay at Lynebank House Hotel,...”

Written on: 24/08/2010 by sulzer (1 review written)

After a long drive our stay at Lynebank House Hotel, Carlisle was wonderful staff very friendly abd helpful. The room was very comfortable and exceptionally clean. The breakfast was superb and very filling. I would recommend any one visiting this area to stay in this hotel… Read Full Review

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“Booked a stay through LateRooms last month which...”

Written on: 07/08/2010

Booked a stay through LateRooms last month which didn't go according to plan as they never sent our booking through to the hotel.

I complained to LateRooms on the day I returned and since then I have waited nearly a month for a response, and I am yet to receive one. I have re-contacted them but still nothing.

Seems they are more than happy to take your money from you, but as soon as you complain they aren't interested… Read Full Review

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“I made a hotel booking with laterooms.com and received...”

Written on: 05/08/2010 by jhms (2 reviews written)

I made a hotel booking with laterooms.com and received confirmation on the booking web page and, a few minutes later, by email.
About 10 minutes later the hotel manager phoned and said he had no rooms - laterooms.com usually checks with the hotel before confirming a booking, but didn't this time, and he was phoning me because he couldn't get through to laterooms.com.
So, I phoned laterooms.com and after a long wait got through to one of their agents. I explained what had happened. He seemed… Read Full Review

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“the whtehouse hotel whitby gave us anexcellent...”

Written on: 22/07/2010 by pollyrogers (1 review written)

the whtehouse hotel whitby gave us anexcellent wellcome - all the staff were friendly - we will go back again

graham rogers… Read Full Review

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Jhms's Response to pollyrogers's Review

Written on: 05/08/2010

I found this review not helpful because... it is about the hotel, not about LateRooms.com

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“ We stopped at Freshwater Bay House hotel for 4 nights...”

Written on: 15/07/2010

We stopped at Freshwater Bay House hotel for 4 nights b & b Isle of Wight
The Hotel & Staff are Excellent . On my birthday end of june we went for a log walk across Tennyson down to the needles and Alum bay .Down to the beach by chairlift. then got on a small boat to the needles lighthouse.What a wonderful birthday I had . We would recommend this area and Hotel ,And had a wonderful time in the Isle of Wight From Mr & Mrs Gerald C Prentice… Read Full Review

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Jhms's Comment

Written on: 05/08/2010

I found this review not helpful because... it is about the hotel, not about LateRooms.com

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“Tried to book over the internet. They say they have...”

Written on: 13/07/2010

Tried to book over the internet. They say they have no trace of the booking, yet are unable to confirm I will not be liable for a fee should they find it again. Have not called me back despite promising to do so. Left not having a last minute hotel room. Terrible, terrible, terrible DO NOT USE… Read Full Review

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“I had a very good night of rest at the Moorcock Hotel...”

Written on: 11/07/2010

I had a very good night of rest at the Moorcock Hotel in the Trough of Bowland and would definitely rate this as first class. It was booked through Late-rooms and was very satisfactory. I will use them again and definitely use the hotel again as the food was delicious and the room very satisfactory. thankyou Late-rooms for having them on your website. The booking was easy to do and I received a confirmation by return email. I presume the hotel get charged for this service and have to pay… Read Full Review

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“very central location with own car park stayed in room...”

Written on: 28/06/2010 by billy p (1 review written)

very central location with own car park stayed in room 6 a good sized room well decorated and very clean. enoyed the breakfasts stayed 2 nights. really good value… Read Full Review

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Jhms's Response to billy p's Review

Written on: 05/08/2010

I found this review not helpful because... it is about the hotel, not about laterooms.com

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“78 Gleadless Drive ”

Written on: 27/06/2010

78 Gleadless Drive
Gleadless Town End
Sheffield
S12 2QN

21st June 2010

Dear Sirs,

Re: Blackpool Grand Metropole - 13th - 15th June 2010

It was our anniversary on the 14th June so my wife booked a weekend break in Blackpool as we wanted goes to the Funny Girls show. My wife has M.E. and she can`t walk very far, so the Grand Metropole hotel looked an ideal location and she booked to go there on a dinner, bed and breakfast basis.
She booked a basic room as we were only there for two nights… Read Full Review

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“We had a great time staying at the old school house,...”

Written on: 08/06/2010

We had a great time staying at the old school house, amazing people that couldn't make you feel more at home. The breakfast was to die for, felt like we were royalty. Defiantly will be coming back next time we are in Edinburgh… Read Full Review

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“I stayed with Roger and Mary at West Beach Guest House...”

Written on: 17/05/2010 by hollieroebuck (1 review written)

I stayed with Roger and Mary at West Beach Guest House for 7 nights, I can honestly say it was the best place I have ever stayed!
Both Roger and Mary went 110% out of their way to make our holiday a once in a life time trip. Without them we wouldnt have enjoyed South Africa as much as we did and couldnt have achieved all the amazing things which Roger personally made happen. I would like to personally Thank both Roger and Mary for everything they did and to tell them what wonderful, thoughtful… Read Full Review

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“I booked on-line using LateRooms a twin and a single...”

Written on: 16/05/2010

I booked on-line using LateRooms a twin and a single room for the Mitre Hotel in Manchester. When we arrived the booking for the single room had been made, but there was no booking for the twin. Without advising who we had used, the reception staff said that they were having a lot of problems with LateRooms. Fortunately the hotel had a spare room, but it did not have an en-suite as ordered… Read Full Review

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“had a great time made very welcome and breakfest was...”

Written on: 05/05/2010 by jim torr (1 review written)

had a great time made very welcome and breakfest was very good would vist again… Read Full Review

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“Appalling. Booked a family room through Late Rooms,...”

Written on: 16/04/2010

Appalling. Booked a family room through Late Rooms, only to find we had been allocated a single room at the hotel, and the family room was taken. Ruined our kids' holiday. Don't use… Read Full Review

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“Booked a one night stay for wife and I in Bath. ...”

Written on: 08/04/2010 by woodser70 (3 reviews written)

Booked a one night stay for wife and I in Bath. Booked and received Confirmation Reference Number with Laterooms.com in January for the night of the 3rd April 2010. Booked several stays before without a hitch but do believe me when things go wrong Laterooms have the same mentality as many other so called tour professionals. They do not respond at the time of crisis and they do not respond to a genuine complaint after the event. They simply couldn't care less. The hotel involved was not… Read Full Review

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“WE had avery enjoyable night at Lisnacurran Country...”

Written on: 23/03/2010

WE had avery enjoyable night at Lisnacurran Country House. Unfortunatly we could not stay longer. Friendly welcome , very comfortable accommodation and a good breakfast. Excellent for Belfast and Co Down. Very convenient to the A1 but no road noise. Would love the oppurtunity to stay ther again… Read Full Review

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“My partner booked us a 4 day stay at Hyde Park Suites...”

Written on: 12/03/2010

My partner booked us a 4 day stay at Hyde Park Suites in London through late rooms. When he made the booking he realised later that day that the full payment for the hotel had already been taken out of his account even though he had booked it a month in advance. Late rooms are saying it is because it is a promotional offer that they have to take payment up front. Having already booked the room we later heard from friends that the place we were staying has had really bad reviews which has been… Read Full Review

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