LateRooms.com Reviews - www.laterooms.com

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“Simple, easy, no problems”

Written on: 16/01/2013 by Janis18 (1 review written)

Simple, easy, no problems - always reliable and good prices. Highly recommended. Customer service have also been helpful when I've needed to make a change, but usually it's a 1 click process… Read Full Review

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“Disappointing booking mix up”

Written on: 16/01/2013

I have booked several hotel stays via LateRooms previously and have always been very impressed with the ease of booking, the quality of accommodation provided and the accuracy of descriptions. My most recent booking however has simply been disappointing and inconvenient to rectify. Having booked a hotel at the last minute on 9th January, for a stay 10th-12th January at Mill Rythe Holiday Village, Hayling Island, it was unfortunately incredibly upsetting to find on arrival that the hotel was… Read Full Review

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Laterooms.com's Comment

Written on: 18/01/2013

Hi, really sorry to read about the issues you've had. I'll be sure to escalate your feedback to the relevant departments here. If there's anything we can do for you in future please don't hesitate to get in touch. Meanwhile thanks a lot for your feedback and for taking time to leave a review (Adam)

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“Laterooms.com =Fab, easy bookings”

Written on: 16/01/2013 by BURGER809 (1 review written)

This was the first time i have made a booking through late rooms,it was so easy, I will definitely be using them again and would reccommend them to friends an family… Read Full Review

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“last minute booking”

Written on: 16/01/2013 by fosterdorothy (1 review written)

i have booked before through late rooms, find it a very easy process. i had booked with a coach company but it was cancelled and had already put holidays in at work so decided just a spur of the moment booking. you have all the information about hotel in front of you very easy to book… Read Full Review

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“Fast, excellent price, great location and available!”

Written on: 16/01/2013

The system enables a fast comparison of price in the selected area against the required date[s]. I found the service first class, would certainly use it again and recommend to anyone. The only downside was that the hotel confirmed the booking but at a higher price!!! I had to forward Laterooms.com confirmation before the hotel came back and confirmed the original quoted price. No great shakes but initially I almost cancelled the booking and looked elsewhere. No reflection on Laterooms but a… Read Full Review

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“Sally Supreme in Perth”

Written on: 16/01/2013 by FRASERAL (1 review written)

Excellent service, reception, room standard and food. And, hey, what a PRICE!… Read Full Review

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“New Years do”

Written on: 16/01/2013

The site was easy to understand, and the description of the event was exactly as we found it to be. It was an ideal event for adults, but a family event wwas running alond side this at the same venue… Read Full Review

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“Lovely welcome great food”

Written on: 16/01/2013 by koktd (1 review written)

A charming old house with very friendly and welcoming hosts. Comy beds and a great Welsh breakfast. Would have given 5 stars if the bathroom hadn't been so pint sized… Read Full Review

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“Hamilton Lodge Cambridge”

Written on: 16/01/2013

I cancelled the day after booking,but was not given a refund. Your advertising emphasises full return if cancelled and I took that as correct. however I found out too late that Hamilton Lodge Hotel do not have that policy. You should either not deal with hotels who do not share your policy, or stop advertising so forcefully… Read Full Review

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Laterooms.com's Comment

Written on: 18/01/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. Feedback like this is vital for us to make sure we're doing everything we can to improve our service. If you have any more comments about this you can always email hello@laterooms.com to reach our Customer Care team. In the meantime thanks very much for taking the time to leave a review (Adam)

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“Excellent”

Written on: 16/01/2013

This was an excellent stay. The B&B is situated in a beautiful position of a stunning, small historic town. The accommodation was very warm, the staff friendly and endlessly helpul, and the bar area was very inviting… Read Full Review

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“No hassle bookings”

Written on: 16/01/2013

I found the whole booking experience very easy and there was a vast choice of rooms to book… Read Full Review

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“when an offer is not an offer”

Written on: 16/01/2013 by NYYY (1 review written)

We saw an offer for the St Davids Hotel in Cardiff at a very reasonable price and, as we have always wanted to stay there and were looking to stay in the Bay area of Cardiff, we applied for it. unfortunately 1) it turned out to be just an enquiry as to whether such a room would be available on the dates we wanted and not an actual booking and 2) it wasn't available anyway. What is the point of advertising something that is not available, just disappointing. I suppose we shouldn't have been… Read Full Review

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“booking was easy online”

Written on: 16/01/2013 by chianti2010 (1 review written)

Very easy to search for hotels and to book the rooms. No problems with the booking when we arrived at the hotel either. Have used the online booking a few times now without problem… Read Full Review

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“efficient”

Written on: 16/01/2013

I found it very easy to view what accommodation was available and also you could immediately compare prices with other accommodation because of the way it is set out Once my option had been made I found it a quick procedure to book and had confirmation soon after… Read Full Review

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“Hotel Booking Experience with Late Rooms”

Written on: 16/01/2013

I found the web site easy to negotiate and user friendly. The number of options available and price range was excellent as well as the information on each property to assist in decision making. It all made life generally very easy and quick… Read Full Review

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“my booking experience”

Written on: 16/01/2013 by nayshon (1 review written)

i found my booking experience nt good i booked a two nite stay at thistle hotel and got sent an email showing me a one nite stay...i then had to phone back after 3-4 attempts before i cud book the other nite at the same hotel since i had already booked my travel for two nites i did not like the situation i was in....it was sorted out but i was nt happy. just say i cudnt get that same hotel? i was also told that wen makein a reservation that money would not be taken out until the day i… Read Full Review

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Laterooms.com's Response to nayshon's Review

Written on: 18/01/2013

Hi, really sorry to read about the issues you've had. I'll be sure to escalate your feedback to the relevant departments here. If there's anything we can do for you in future please don't hesitate to get in touch. Meanwhile thanks a lot for your feedback and for taking time to leave a review (Adam)

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“easy quick service!!!”

Written on: 16/01/2013 by redrobins100 (1 review written)

Easy to use website, great price, confirmation came back by email by return, so impressed emailed the link to a friend who immediately booked a room through the website A1… Read Full Review

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“Late Rooms are Great Rooms”

Written on: 16/01/2013

This is my first time I've booked my accomodation on late rooms and all I can say is "Booking on late rooms is easy, quick and with great choice and great value for money" I will definately use late rooms as my first choice from now on I saved over 50% Mike from Kent… Read Full Review

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“Easy to Use”

Written on: 16/01/2013 by JennyLincolnshire (1 review written)

It was very easy to move around the site and to look at the hotels to find the best deal for me. Once I had booked details were sent to my email account. It did not take a great deal of time to find what I wanted and to book it. I would recommend it to my friends… Read Full Review

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“booking”

Written on: 16/01/2013

Very quick and easy, and prompt email response confirming the booking… Read Full Review

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