LateRooms.com Reviews - www.laterooms.com

★★★★☆
4.4 / 5
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“Worst site ever”

Written on: 04/03/2013

I booked the wrong date by mistake and when tried to fix it, realized that the price per night that LateRooms.com were charging me was 20% higher than booking directly with the hotel. When I mentioned it, they said there was nothing they could do and when I tried to cancel my booking they said it was not posible. I ended up paying a very expensive night, and on top of that they said that breakfast was not included even though it was… Read Full Review

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Laterooms.com's Comment

Written on: 05/03/2013

Hi, really sorry to read about your disappointment. So we can investigate this further could you email hello@laterooms.com with your booking reference? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (Adam)

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“Problem resolution.”

Written on: 04/03/2013

Handled the basic booking efficiently, as one should be able to expect. The assistant who dealt with a later request to extend the initial booking was polite, pleasant and very helpful in resolving some difficulties with the hotel. Very good service… Read Full Review

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“Excellant. Brilliant great ”

Written on: 04/03/2013 by Geraldine1984 (1 review written)

I'm very pleased with my bookin lots of info on hotel… Read Full Review

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“They does what it says on the tin”

Written on: 04/03/2013

Easy to use, easy to navigate , easy to book. Good followup and like the use of reminders. Would advise others to create an account and let the fingers do the walking to find a nice location to take a break… Read Full Review

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“Top brecker, spotlessly clean. What more could you ask...”

Written on: 03/03/2013 by IanMaria (1 review written)

Bob the host was very friendly and informative. Rooms were cosy, warm, well equipped and spotlessly clean. Full English with Welsh cakes, cereal etc. Set us up for the day. Will deffo be back… Read Full Review

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“A Well Deserved Pat on the Back for LateRooms”

Written on: 03/03/2013

I have used Laterooms.com on several occasions recently, and find the website easy to understand, informative, and fully functional. The deals have been as described, with excellent value for money and most especially, no unexpected added extras. Communication has been instant confirmation by email, with the terms of the deal clearly worded. In one instance I telephoned to make an amendment to my booking (my mistake, not theirs) and the telephone was answered immediately, with a follow up… Read Full Review

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“Great value, clear view of promotions, easy booking!”

Written on: 03/03/2013 by klaudyna-kulig7 (1 review written)

Loads of hotels to choose from, fantastic values, clear presentation of the website... No cons overall :) Very happy with my booking! Would totally recommend to friends and family. Thanks!… Read Full Review

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“its a great place”

Written on: 03/03/2013 by erica22 (1 review written)

i would go there again and get mates to stay there and uses it… Read Full Review

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“booking process”

Written on: 03/03/2013

The booking process was very easy. clear information, wide choice and good prices. I will definitely be using it again… Read Full Review

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“It worth it's value”

Written on: 03/03/2013 by Michaelmaleen (1 review written)

I am using this time to thank the days hotel management for just the way the set up of the room . I like it . I really so much like the systems in the room alone. In the toilet, everything are good and conducive, the type of the mirror in there is just very ok with it's steam free. I so much like the way the key is used. Made to the room technologically nice, serve as the point on to the electricity to the room and to the door open, which made it easier for me to put off all the room light… Read Full Review

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“User-friendly site even for novice web users”

Written on: 03/03/2013 by G_mimi (1 review written)

Found a fairly good deal. I loved the fact the site was easy to navigate and you can amend the search criteria to tailor just what you are looking for; for example proximity to city centre etc. This was great as I am very busy and this enabled me find what I was looking for in under 10 minutes. More information will have been good regarding detailed parking arrangements for hotels and an option to add breakfast was not provided. Otherwise I was pleased and will always include late rooms in my… Read Full Review

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“First booking experience with Laterooms.com”

Written on: 03/03/2013 by Sophie48 (1 review written)

My daughter recommended the site as a regular user, easy to find, clear to use even for me! I spent lots of time looking at lots of hotels, enjoyed being able to see pictures and read reviews. I liked the encouragement to write a review of the accommodation after your stay. Once I had chosen, it was easy to book and pay. Confirmation email arrived smartly, and contact by email from the agent managing the flat, with directions and instructions about how to ensure someone met us on arrival. All… Read Full Review

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“? Don't know what this means”

Written on: 03/03/2013 by davidcawte (1 review written)

I have made many reservations through your agency over the last two years or so, and overall am very satisfied. You seem to offer a better service in the UK, rather than abroad! It may be my (mis)understanding, but I am never clear whether I am paying up front, or whether I am supposed to pay the the hotel direct. To my knowledge I have never paid twice, but it would be nice to be absolutely clear on booking. I did have a problem making a current booking for "Combe Grove Manor Hotel" for… Read Full Review

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“A Bargain Found!”

Written on: 03/03/2013 by c.hilton (1 review written)

Easy to navigate website. Excellent communication. Glad that I used it. I won't book anywhere in the future without visiting LateRooms.com beforehand. Saved loads… Read Full Review

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“My Wife's Birthday Weekend ”

Written on: 03/03/2013 by SBSGibb (1 review written)

My wife and love the Fort William area but we usually camp. After some setbacks on that front we booked the hotel. This not being out thing,our hopes were not high. How ever we did enjoy out stay as the staff were friendly the room was clean. The bed was firm as we like our bed to be. The entertainment in the bar was something new to us and on the long winter nights is a lot better than the TV. I have been in hotels with my work and the one thing I always look foreword to is breakfast which was… Read Full Review

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“Very simple process...and cheap!”

Written on: 03/03/2013 by Mark_Zydonik (1 review written)

I have used laterooms a couple of time and always been very pleased with the service and overall experience. I would always go to laterooms for a hotel I needed for a short stay. Thank you!… Read Full Review

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“Late Rooms.com”

Written on: 03/03/2013

Used laterooms.com to book a hotel in Wakefield when I had no success on other sites. Process was straight forward and I received immediate confirmation on the site and by email. Very happy with the process and would use again… Read Full Review

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“horrendous ”

Written on: 03/03/2013 by ophelia1 (1 review written)

I checked into this hotel, to find that there was an error on the system where we had been booked in for two nights instead of one. The man on the reception desk tried to charge us for both nights until my husband found the email which laterooms had sent confirming one night. He then insisted that instead of the rate of £64.00 per night which late rooms had quoted he in fact charged us £74.99 which he never gave myself or my husband a receipt of this payment either! After we checked in at… Read Full Review

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Laterooms.com's Response to ophelia1's Review

Written on: 04/03/2013

Hey.

I'm really sorry to hear of the issues you experienced with your booking and this hotel.

Please can you email us your details, booking reference number and details of the hotel to hello@laterooms.com - so that we can investigate what happened?



Kind regards,

Rich


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“The hotel was lovely couldnt fault anything with it...”

Written on: 03/03/2013 by Alisha123 (1 review written)

The hotel was lovely couldnt fault anything with it was probs one of th nocest hotels we have stayed in however when we got there the lady behind the desk told me i had already paid i asked her if it had gone out this week because i had withdrawn all my money and had the cash to pay she said no when i got home on th monday i checked my bank it was fine then on the weds i went to the bank and i was 340 overdrawn i couldnt pay my phone bill, car insurance or my finance i then ran my phone bill up… Read Full Review

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Laterooms.com's Response to Alisha123's Review

Written on: 04/03/2013

Hey.

I'm really sorry to hear of the issues you experienced with your booking. When rooms are advance payment they are clearly marked on the site but if you could please email us your details and your booking reference number to hello@laterooms.com, we'll investigate what happened.

Kind regards,

Rich

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“why i dislike your site”

Written on: 03/03/2013 by pinchyinch (1 review written)

When I search to stay in a town for two nights it lists prices, then i click and it offers me accomidation with a 3 night minimum stay, this seams to become a bigger problem on your site, as prices are not real and you can not make bookings, i like serviced appartments and prefer other sites who do not do this as you do, a shame. Paul… Read Full Review

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