LateRooms.com Reviews - www.laterooms.com

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“poor communication ”

Written on: 06/03/2013 by louisquail (1 review written)

Everything was fine until i tried to reschedule dates then it became a complete bore. The communication process between hotel, agent and sub agent is too complicated . I had to cancel a booking, rebook, and when i tried to confirm with hotel they couldn't even see that my booking was cancelled and suggested I rebook and so forth , which i discovered meant i had two live bookings which meant i was going to be charged etc etc haven't stayed at hotel yet so this is about the booking process… Read Full Review

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Laterooms.com's Response to louisquail's Review

Written on: 07/03/2013

Hi Louis, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. Feedback like this is vital for us to make sure we're doing everything we can to improve our service. If you have any more comments about this you can always email hello@laterooms.com to reach our Customer Care team. In the meantime thanks very much for taking the time to leave a review (Adam)

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“Fuss free booking”

Written on: 06/03/2013 by sujata27 (1 review written)

I booked 3 rooms at Crosswinds Suites Tagaytay on Laterooms in the afternoon but by evening there was a change and I needed 5 rooms at the same place. I could see availability online but i had to make a cancellation first then a new booking so I called the call centre.I was attended to by a lovely guy (Anton) I thinks and not only did he call the hotel directly to check availability immedietly, but made my cancellation and new booking too. He went the extra mile for me and I was impressed. I… Read Full Review

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“BOOKED SIMPLY. EASY PEASY.LEMON SQUEEZY”

Written on: 05/03/2013 by BIGBELLYBOBzWALESDiVISION (1 review written)

ABSOLUTLEY BRILLIANT A SIMPLE AND EFFICIENT WAY TO BOOK WILL DO EVERY TIME … Read Full Review

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“Easy to make a booking”

Written on: 05/03/2013 by Geneologist (1 review written)

Was easy to make my booking. I entered the dates and 2 people and close to Earls Court in London. All choices came up and it was easy to choose one which was reasonably priced in my price range and close to Earls Court. The place I chose was just around the corner in Philbeach Gardens and was just 15 minutes walk to Olympia for the conference I wanted to attend. Will use again in the future… Read Full Review

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“Excellent variety of hotels”

Written on: 05/03/2013 by Amcl (1 review written)

Very fast service provided and the range of hotels given was brilliant. All areas and price ranges were taken into account which made it really easy to focus on specific requirements and allowed me to choose a hotel quickly… Read Full Review

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“Prelude to a main holiday.”

Written on: 05/03/2013

I was satisfied with service received. The choice was good and it was straight-forward to book. In recommending this service to others I would say it was seamless and easy to use… Read Full Review

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“Quick, Easy, Cheap!!”

Written on: 05/03/2013 by JGisbon (1 review written)

Late rooms is an excellent site to use for hotel deals. i regularly use the site to get a hotel at a reasonable price to an excellent standard and have never been unhappy. They give good selection, prices and locations for what ever you are looking for. I will and have recommended this site. I have nothing that I do not like about the site and since my booking a friend has used the site to book hotels for family visiting for a wedding - it has something to suit everyine… Read Full Review

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“You get what you pay for ”

Written on: 05/03/2013

The hotel landing was warm however the room was freezing on arrival and took time to heat up and then was cold again on a morning. The parking was convenient, the bathroom was clean but behind the beds needed cleaning. The heatings not left on and cannot be adjusted, would be very cold in winter… Read Full Review

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Laterooms.com's Comment

Written on: 06/03/2013

Hey,

I'm sorry to hear you had a few issues with the hotel you were staying in. Hopefully you found our site quick and easy to use.

If you have any other problems or would like to get in touch further, please email us at hello@laterooms.com.

Kind regards,

Rich

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“Late Rooms give you a range of Hotels, varying in...”

Written on: 05/03/2013

Late Rooms give you a range of Hotels, varying in price range. The booking process is simple and quick, and all the hotels we have booked through laterooms have been excellent. It is simple, hassle-free, efficient and cost-effective… Read Full Review

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“Great, simple and easy to use.”

Written on: 05/03/2013 by shaun22 (1 review written)

Simple website to use. Safe booking. Everything you need to know about the individual hotels along with no hidden charges… Read Full Review

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“plenty of choice”

Written on: 05/03/2013

It was easy to find hotels in the area required.Prices are quite reasonable and plenty of choice… Read Full Review

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“Late Rooms Experience”

Written on: 05/03/2013 by marschick1977 (1 review written)

I had a very positive experience in booking the Liner Hotel in Liverpool via Laterooms.com. It was easy to navigate and I liked the way you could sort the hotels - distance, price, alpha order, etc. Plus I found a very good deal for the weekend of St. Patrick's Day in Liverpool. I harve recommended this site to my friends. Thanks Late Rooms !! Jean Marie St James… Read Full Review

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“Very very good”

Written on: 05/03/2013

I found late rooms very easy to use. Every holiday or weekend away I use late rooms as I know I can trust them. There was nothing I did not like about late rooms so far. So far so good and that's what I like nice and easy things. Not hard things. The rooms are nice. … Read Full Review

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“Hotel Booking Made Easy!!”

Written on: 05/03/2013

Booking my Hotel room through Laterooms.com was simple and straight to the point just as customers expect! I have used laterooms.com in the past and will most probably use them In the future. I Will recommend to anyone who like things done quick and easy without all the hassle… Read Full Review

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“I found the website very easy to understand with no...”

Written on: 05/03/2013

I found the website very easy to understand with no hidden costs. The booking process was straightforward and I would not hesitate to use it again… Read Full Review

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“One night stay”

Written on: 05/03/2013

Stayed one night. Reception were friendly and helpful, food both evening and breakfast were of good quality and well presented. Restaurant staff again were friendly and helpful. Room was warm and clean although a little dated, bathroom had obviously had a refit and was excellent. Would be happy to stay again… Read Full Review

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“Excellent process easy to follow”

Written on: 05/03/2013 by carolcreighton (1 review written)

Good site easy to follow instructions will definitely use again would recommend this website… Read Full Review

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“You're good”

Written on: 05/03/2013 by Illiens (1 review written)

Excellent, and I particularly liked the reminder received yesterday. If the hotel is as good as you, I shall be using you regularly. Many thanks… Read Full Review

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“booking”

Written on: 05/03/2013 by laneyjoy (1 review written)

my booking experience with Late rooms, was that I recieved very good customer service, I have used Late rooms before and was very happy, they were able to give me the booking that I wanted, at the time I wanted and also were clear and quick, I will certainly use Late rooms again and recommend Late rooms to my friends, the accommodation that I have booked which I have previously stayed at, is basic, clean, everything you need, and excellant value… Read Full Review

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“'Hotel details are clear and booking is easily done”

Written on: 05/03/2013 by Bedan (1 review written)

'Hotel details are clear and booking is easily done… Read Full Review

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