LateRooms.com Reviews - www.laterooms.com

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“I wrote you an e-mail this morning asking you to check...”

Written on: 06/03/2013 by shuggmcb (1 review written)

I wrote you an e-mail this morning asking you to check the details of the rooms??? Your confirmation stated that there were 2 rooms booked and 2 guests? This is wrong. I booked 2 rooms and 4 guests. Can you please check and confirm this as soon as possible?? Our trip is in 2 days??… Read Full Review

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“Booking Staff Review”

Written on: 06/03/2013 by richard9 (1 review written)

The person I spoke to was very helpful and assisted with all my needs. I later requested an amendment to my booking and this was dealt with efficiently and effectively. I would have no hesitation in using Late Rooms.com again or recommending them to friends and family. I do not have any complaints. … Read Full Review

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“90 minutes with 4 attempts to get past verified by visa!”

Written on: 06/03/2013 by Csmansell (1 review written)

Rooms were available and 3 times I got to verified by visa having gone via such a slow process! Then 4th time all rooms gone at the hotel so phoned contact centre to be told no there were three rooms available but if I wanted to do it on the phone (at a premium rate from my mobile of course) there would be another charge on top of the card fee!! So another attempt this time on iPhone instead of PC got me via verified by visa although it returned to search rather than confirm the booking!… Read Full Review

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Laterooms.com's Response to Csmansell's Review

Written on: 07/03/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. Feedback like this is vital for us to make sure we're doing everything we can to improve our service. If you have any more comments about this you can always email hello@laterooms.com to reach our Customer Care team. In the meantime thanks very much for taking the time to leave a review (Adam)

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“Quick and Easy Booking”

Written on: 06/03/2013 by TADev89 (1 review written)

I was looking for a budget type booking for a one night stay in Birmingham as myself and a friend are to attend a concert there in the near future, I had used LateRooms on several occasions and have found it to be a quick and simple process with fantastic results. This occasion has been no different, within a short amount of time I was able to narrow the hotel search to within our price range and within walking distance of the concert venue, this was easy to do and very quick. The hotel found… Read Full Review

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“excellent !”

Written on: 06/03/2013

website easy to use, clear and prices are very good ! Will use site again ! 5 star****************also will recommend to other people !… Read Full Review

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“great place to stay”

Written on: 06/03/2013 by hoildaypartner (1 review written)

Iwas realy happy with the hotel and price was good value for money will stay there again… Read Full Review

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“Easy Peasy”

Written on: 06/03/2013 by Meadimus (1 review written)

Good selection of hotels and very simple to navigate the site , choose your hotel and book it.No money is taken and everything is smooth and helpful. Great site… Read Full Review

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“does what it says on the tin”

Written on: 06/03/2013

I looked on the website for a hotel at my chosen destination. I found one. I booked it. I am going to stay in it on Friday. I do not have anymore to say. the end… Read Full Review

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“Fantastic service”

Written on: 06/03/2013 by srkelly22 (1 review written)

Very easy to work, clearly shows how to get the best deals, very informative. It took me 5 minutes to find a hotel which suited me best and to get it booked! Brilliant!… Read Full Review

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“friendly ”

Written on: 06/03/2013 by Punky_Shark (1 review written)

helped me find last min room in cardiff for the rugby when all the hotels seemed to be getting booked faster than I could download the web pages! Very friendly & cheered me up no end when I was getting very grumpy with teh whole process so I'm very glad I called & will def use again… Read Full Review

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“Booking made easy”

Written on: 06/03/2013

Very happy with Late Rooms; found the web site easy to use… Read Full Review

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“Convenient and Faultless”

Written on: 06/03/2013

Laterooms is a fantastic resource. It lists a large number of hotels varying from hostels to 5 star hotels, gives detailed information about each hotel and allows users to provide reviews. Not only this but it also offers special discounted rates which cannot be any cheaper. Laterooms really is convenient and faultless… Read Full Review

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“Great Booking Selection”

Written on: 06/03/2013 by Jenn37 (1 review written)

I like the fact thst there is a great selection of hotels, hostels, BBs and apartments from which to choose. There are also some really good advance purchase deals on offer for some prime locations. I like the fact that there is a lot of information that comes with each place and the fact that you can see inside the place you wish to book. I would, however, like to see more places that do not require a deposit on booking. … Read Full Review

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“Friendly but run down”

Written on: 06/03/2013

The rooms are showing their age. Clean enough, though. Only real complaint was the noisy neighbours. Staff were great… Read Full Review

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Laterooms.com's Comment

Written on: 07/03/2013

Hi, really sorry to read about your disappointment. If you have any further information please don't hesitate to email hello@laterooms.com and we'll do our best to investigate this further. Otherwise thanks a lot for your feedback and for taking time to leave a review (Adam)

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“fantastic service!”

Written on: 06/03/2013

hi there, my partner and i booked an amazing hotel in edinburgh for my 40th birthday, we booked through laterooms and the service was great, all very straight forward and no complications, we found out everything that we needed to know about the hotel including what all amenities it has what all the hotel has to offer, thanks laterooms!… Read Full Review

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“Reservations”

Written on: 06/03/2013

Booked a hotel room for two nights at Southgate Hotel Exeter. Unfortunately still haven't received my confirmation on e-mail. Called Laterooms and advised no confirmation received on e-mail and they advised it would be sent.Still no e-mail confirmation received. Hope my room is booked… Read Full Review

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“Late Rooms Review”

Written on: 06/03/2013

Late Rooms gives a great choice of accommodation around the chosen town/city that you wish to stay in. It also give a comprehensive list of previous guests comments to enable you to make an informed guess as to the facilities of the hotels. I also like the choice of photographs which helps to find the place you are looking for… Read Full Review

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“Not Sure”

Written on: 06/03/2013 by KellyIOM (1 review written)

The booking process was fine it was when we got to the hotel that it went downhill. We arrived at the Adelphi Liverpool at approx 8:15 Fri evening to be told when we tried to book in that our reservation wasn't on the system. We were told laterooms.com hadn't entered it yet, so were told to wait in the bar for 30 mins as the Adelphi were told by laterooms that it would be on the system by then. We returned to the desk 45 mins later to be told that it still wasn't entered on the system so we… Read Full Review

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Laterooms.com's Response to KellyIOM's Review

Written on: 07/03/2013

Hi Kelly, really sorry to read about your disappointment. So we can investigate this further could you email hello@laterooms.com with your booking reference? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (Adam)

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“really impressed !!!”

Written on: 06/03/2013

Stayed for 3 nights & were lucky to be given refurbed room breakfast both continental & english was lovely cads bar underneath hotel good place for chilling after busy day sightseeing. Drinks & food very reasonable. Would definately stay here again… Read Full Review

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“stay in Rome”

Written on: 06/03/2013 by Mike288 (1 review written)

Great webside, easy to use, wide scale of hotels, deffo will be using again next time I ll travel… Read Full Review

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