LateRooms.com Reviews - www.laterooms.com

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“stay in aberystwyth”

Written on: 08/03/2013

our one night stay in aberystwyth en route was very pleasant Harry's hotel and bistro was clean and comfortable. Our room on the first floor was a bit of a maze to get to but not a problem to us. We did not eat at the establishment so cannot comment. Room was quiet. Central location close to town and sea front… Read Full Review

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“the stay at the gables Gretna was very pleasant and...”

Written on: 08/03/2013 by helen3006 (1 review written)

the stay at the gables Gretna was very pleasant and they always make you feel welcome so would stay there again… Read Full Review

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“Very Good Service”

Written on: 08/03/2013

Found this sevice really useful as I travel around the country a lot for business. Some Hotels are obviously better than othere but I like being able to chose the amount I am going to pay per night especially as I am self employed I can't really think of anything that I dislike about the service and have mentioned it to loads of people … Read Full Review

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“Check Carefully”

Written on: 08/03/2013 by lawlegs11 (1 review written)

A Good service which obviously enables you to find a great deal. I couldn't find hotels cheaper on any other website so came back to this and booked. However the front page states that payment will not be taken until you arrive at the hotel, however the hotel I booked with took the money out right away which left me overdrawn and now with £30 bank charges so it has ended up being a not so cheap night away! Always check the small print!… Read Full Review

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“easy to use”

Written on: 08/03/2013 by Erkie (1 review written)

very easy to follow and use very efficeant… Read Full Review

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“Good experience for quick booking!”

Written on: 08/03/2013 by PaulGoodhead (2 reviews written)

I needed to stay in London within a week and working on a limited budget (who isn't these days) I needed to see prices quickly without having to go to half a dozen sites. Having wasted my time with Premier Inn site (and way too expensive, where the hell are these £29 rooms then!!)I tried Laterooms.com, 5 minutes later I had found a nice hotel near to where I needed to be and MUCH cheaper than Premier!! WITH breakfast!! No competition, I shall be using this site again… Read Full Review

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“Excellent Site”

Written on: 08/03/2013 by jessica.smith (1 review written)

I've used Late Rooms on many occassions. Every single time they have beaten the competition with the best pricing out there. Ordering is fast and simple and if you are an account holder you just login and the site recalls your previous data. I often recommend Laterooms.com to my friends and family as the quality of the Hotels is also a very high standard. I think the best features of the site are being able to select by distance, star rating, dates and number of people. I really good online… Read Full Review

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“EASY BOOKING”

Written on: 08/03/2013

Easy booking but should have read the cancellation clause BEFORE FINALIZING PAYMENT AS HAD TO CANCEL AND NO REFUND. So very reluctant to book thru this company again… Read Full Review

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“Quick and Easy!”

Written on: 08/03/2013

I found the search for a Hotel in Belfast to be quick and easy. It definitely took a lot of stress away from the last minute trawl for Hotel. The was an excellent range of Hotels on offer from low/mid price to 5 star accommodation. Did not find anything to dislike about the process. would be happy to recommend to friends and family… Read Full Review

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“try and buy”

Written on: 08/03/2013

First time used and actually came across late rooms just by chance hadn't heard of it before but most impressed was simple and quick will def use again… Read Full Review

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“Very bad communication ”

Written on: 08/03/2013

I got hotel booked britannia hotel in wolverhampton for 7th march for 1 night 1 room.. The booking was confirm by LateRooms.com my booking confirm is 21635895R . I was booked on 13th February 2013 , at 20.46. On 7th march I have arrive in the hotel about 9.25pm . And I want to check in , the reception said that he don't have room for me cause I didn't booked it. Then I show them my confirmation from LateRooms then hen he try to put my reference number on but it's not have any… Read Full Review

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Laterooms.com's Comment

Written on: 11/03/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you email hello@laterooms.com with your booking reference? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (Adam)

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“Booking single night reservation for two”

Written on: 08/03/2013 by Tillowiz (1 review written)

Easy, stress-free, no problem operation. Done on line, it was withoput the nrequirement for interminable choices. Done in a few moments. Simply - no problem. Thanks… Read Full Review

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“Lets go girls!”

Written on: 08/03/2013 by veritywilliams50btinternet.com (1 review written)

the whole procedure was easy to navigate, I will definitely be booking with you in the future… Read Full Review

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“Disappointing from the Start”

Written on: 08/03/2013 by Sospanfawr (1 review written)

Booked for an overnight stay for work. Called the centre and they couldn't get through to the hotels. No problem, they took all my details so they could check and call me back first thing after the hotels opened. Waited till 1230. Called them back. No record if my details so had to hang up find the hotels again and ring back. Gets an average because the woman I spoke to eventually was efficient and polite. Put me off using them again due to rigmarole… Read Full Review

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Laterooms.com's Response to Sospanfawr's Review

Written on: 08/03/2013

Hey.

I'm really sorry to hear of the issues you experienced while trying to make a booking. Please email us your details so that we can investigate what happened and why you weren't called back.

Hopefully we can get to the bottom of things for you and turn a bad experience into a good one.

Kind regards,

Rich

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“Bristol ramada booking”

Written on: 08/03/2013

On the positive the person I spoke to was very helpful. The downside was having booked 3 rooms 2-3 months in advance I then receive a telephone call from the hotel direct less than 48 hours before arrival to tell me the rooms I had booked were not available!!! I had arranged a stag weekend with 8 men. Had twin rooms booked, then get a call to say there were only double rooms left! With less than 48 hours before arriving all other hotels in the city were fully booked! Hotel should honour my… Read Full Review

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Laterooms.com's Comment

Written on: 08/03/2013

Hey.

I'm really sorry to hear of the issues you experienced with your booking. This really shouldn't have happened. Please can you email us your details and your booking reference number to hello@laterooms.com so that we can investigate and try and get to the bottom of the issue.

Kind regards,

Rich

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“Cancelled on me”

Written on: 08/03/2013 by Jamesm87 (1 review written)

The landlord claimed that late rooms cancelled the booking. I had no contact of any sort!! Very annoyed. Im now heading for a weekend away with no place to stay! Not impressed at all… Read Full Review

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Laterooms.com's Response to Jamesm87's Review

Written on: 08/03/2013

Hey,


Thanks a lot for taking the time to leave this review and give us your feedback.

I am really sorry to hear that you have had issues with your booking. Please email us the full details (your details and and booking reference number) to hello@laterooms.com and we will what happened and get back to you ASAP.


Kind regards,

Rich

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“Call centre staff assistance.”

Written on: 08/03/2013 by Ecks (1 review written)

Had difficulty booking hotel in Clevedon on internet so rang call centre aprox 11.00. pm. Staff member [name removed] (who I believe comes from Manchester) took over my problem and made several calls on my behalf trying to get me booked in my requested accomodation, however there were no staff available to deal with and confirm my requested room, [name removed] and I discussed alternatives and after agreeing on a certain other hotel she very kindly booked for me, done and sorted you may think… Read Full Review

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“first class service”

Written on: 07/03/2013

simple straight forward to use could not ask for anything else… Read Full Review

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“Be specific”

Written on: 07/03/2013 by imillicit (1 review written)

Booking a place in/near Saltburn by Sea, there were locales nearby that weren't in my initial result set. After receiving a prompt from my friend whom I'm visiting, I also checked out Easington and Boulby - this was far closer to my mate's but his postal address is Saltburn. Distance from a specific postcode might have avoided this… Read Full Review

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“Why use anything else?”

Written on: 07/03/2013 by Drhodes56 (1 review written)

We are not ver regular travellers, but when we do travel, I use Laterooms as a matter of course. It is very easy to use, the facility to sort possible hotels by price, distance or best discount is great, as is being able to read lots of independent reviews. I have probably used the site a dozen times to book places and have always been pleased with the result. Nothing I don't like about it… Read Full Review

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