LateRooms.com Reviews - www.laterooms.com

★★★★☆
4.4 / 5
32897
93% of users recommend this
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“great”

Written on: 25/03/2013

Late rooms is so easy the only thing I would like to see is that it kept your details to save filling in the full form every time you want to book a hotel… Read Full Review

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“Fist time user”

Written on: 25/03/2013

Laterooms.com was so simple to use the web page is easy to follow and the offers they have are second to non very pleased with Laterooms I would recommended to others … Read Full Review

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“Accomodation cancelled with less than a weeks notice”

Written on: 25/03/2013

Accomodation cancelled with less than a weeks notice. Very dissapointing!… Read Full Review

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Laterooms.com's Comment

Written on: 25/03/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. So we can investigate this further could you email hello@laterooms.com with your booking reference? Then we can see what we can do. Otherwise thanks a lot for your feedback and for taking time to leave a review (Adam)

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“exceptional”

Written on: 25/03/2013

Laterooms has several search criteria which made room identification a breeze. I had to cancel a room and it could not have been simpler… Read Full Review

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“North of the border”

Written on: 25/03/2013

Very easy to do and would not hesitate to use you again… Read Full Review

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“Booking hotel last minute”

Written on: 25/03/2013

I recently booked some tickets for monkey world with really good discount! We decided we wanted to stay the night in a near surrounding hotel. Late rooms gave me a variety of options for really good prices. All hotels included star ratings and customer reviews brilliant when looking for a nice room but at value price. Would definitely use this site again to book a hotel!… Read Full Review

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“very happy”

Written on: 25/03/2013

found the service very helpful and found some great deals. was very easy to make a booking!… Read Full Review

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“Useless having cheap rates if Hotels are overbooked!”

Written on: 25/03/2013

Seemed all good but was contacted later by the hotel saying the room wasn't available… Read Full Review

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“Booking Parking”

Written on: 25/03/2013

Very easy, staff very effecient & Helpful… Read Full Review

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“very convenient , easy to use, lots of different...”

Written on: 25/03/2013

very convenient , easy to use, lots of different hotels… Read Full Review

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“good”

Written on: 25/03/2013

Easy to use, plenty of choice and price range… Read Full Review

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“Hassling and cumbersome. ”

Written on: 25/03/2013

Cumbersome site, and too many emails hassling me to write this review. Selection for accomodation is adequate, but the post-booking hassling is a bit desperate… Read Full Review

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Laterooms.com's Comment

Written on: 25/03/2013

Hi, thanks so much for getting in touch and for bringing this to our attention. So sorry for the negative experience you've had. Feedback like this is vital for us to make sure we're doing everything we can to improve our service. If you have any more comments about this you can always email hello@laterooms.com to reach our Customer Care team. In the meantime thanks very much for taking the time to leave a review (Adam)

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“Frustrating - no filter for minimum stay!”

Written on: 25/03/2013

There was one feature which completely let you down. There was no way of filtering out hotels that required a minimum stay of 2 nights or more. I only wanted to stay for 1 night, whereas most hotels would not allow this. This meant spending a very long time clicking through hotels that I couldn't stay at! Please introduce a filter so you can filter out those hotels that require a minimum stay!… Read Full Review

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“Booked an overnight stay at a family run 4* B&B. it...”

Written on: 25/03/2013

Booked an overnight stay at a family run 4* B&B. it was quick simple and easy… Read Full Review

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“Simple to use and enough information to be able to...”

Written on: 25/03/2013

Simple to use and enough information to be able to select the required hotel. Inputting data was straight forward and no hassle. Overall the site is one of the best for booking hotels… Read Full Review

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“efficient /computer friendly”

Written on: 25/03/2013

i regularly use sites for last minute bookings The only criticism i have with this is the fact you have to pay in advance My arrangements sometimes change in a day or two so i would lose my money … Read Full Review

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“Easy to find what I wanted ”

Written on: 25/03/2013

I didn't know exactly what I wanted but through all the details that were given from the website it was easy for me to select exactly what I needed and coming back from our trip I can safely say that we did an excelent choice… Read Full Review

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“Easy, Quick and plenty of options”

Written on: 25/03/2013

I find Late rooms easy to use with plenty of options - not sure I would change anything about the site. I woould have no hesitation in recommending the site to others including family and freinds and even those i have just met. Not sure what your cancellation policy is but I know one site you can insure against this for £1.00 (this might be you or one of your competitors) which is a nice option to have in case something unexpected comes up before your booking date. I would liked to have… Read Full Review

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“Poor information”

Written on: 25/03/2013

On booking for one night for 2 people we were not told the price of £67.50 was room only and therefore did not include breakfast.The confirmation of our booking stated Total (GBP)£67.50 no further information.Room No 31 was very comfortable but on 3rd floor… Read Full Review

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Laterooms.com's Comment

Written on: 25/03/2013

Hi, really sorry to read about the issues you've had. I'll be sure to escalate your feedback to the relevant departments here. If there's anything we can do for you in future please don't hesitate to get in touch. Meanwhile thanks a lot for your feedback and for taking time to leave a review (Adam)

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“Good but so much competition”

Written on: 25/03/2013

Late rooms are one of many sites I check for availability, sometimes they are they the one to use, sometimes not, the same price can be available from other sources including the actual hotel website. Late rooms are however our baseline site to judge the others and their special offers are worth investigating… Read Full Review

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