Parcelforce Reviews

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★☆☆☆☆
1.2 / 5
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  • Value For Money

Summary

Review your Parcelforce Delivery Service or find whether this is the best courier service for you. With the increasing number of postal services available determining which comes out Tops can be no less than difficult. Whether it is delivery time or simply the cost, make comparisons from the reviews below and be informed to put your stamp on the best.
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★☆☆☆☆

“Disappointed ”

Written on: 25/07/2014

Paid for Saturday delivery did not arrive till Monday. Front of box bashed in. Now have to wait for refund.Will not use them again… Read Full Review

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★★☆☆☆

“worst company parcel force”

Written on: 24/07/2014 by Heesle (1 review written)

I paid 117 pounds for express delivery, within 2 days to nairobi kenya. 11 days passed still not delivered I called them and sent email. To no avail. … Read Full Review

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★☆☆☆☆

“Lost Item with Parcelforce”

Written on: 22/07/2014 by Razieh (1 review written)

I sent a parcel within the UK and it was never delivered to recipient. Parcel force claim that it was handed to neighbor (X) and no one lives there under that name.even the delivery driver did not leave a card to say the parcel is with the neighbor. I submitted a claim and it took about 7 week for them to make a decision and now they tell me SORRY, your parcel was delivered and we are not responsible for it. Lack of customer service and drivers negligence cause this parcel being mishandled. I… Read Full Review

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★☆☆☆☆

“Awaiting package.”

Written on: 17/07/2014 by liMedina180 (1 review written)

Have ordered some holiday clothes from Germany. They have been dispatched but the order is not showing on the Parcelforce tracking system 62 hours on. Four days, have now passed so I rang Parcelforce, who claim it has not reached the depot. I then rang the the company who dispatched it and they actually said that Parcelforce are very bad at logging the package no.s onto their system and that I should of had my order by now. If it does not show up on Parcelforce on-line tracking system by… Read Full Review

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★☆☆☆☆

“I'm disappointed ”

Written on: 12/07/2014 by Khanofkhans (1 review written)

I had send some documents to Pakistan and chose Express service, paid £72 for that.Delivery time promises 4 days but it has been 8 days passed and my documents still not reached the destination. I have contacted customer services and they are giving me very stupid excuses that the parcel is still in process in international. I just want to say that parcel force is a Rubbish Force. Plz don't use them for ur international deliveries. … Read Full Review

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★☆☆☆☆

“Worse delivery service e”

Written on: 11/07/2014 by MelanyAdams419 (1 review written)

We have sent a documents abroad, its been 10 days now and still no news about the parcel, contacted through twitter and costumer service. On twitter they said its in INDIA , i have tracked the parcel and the detail states that it reach the destination country. I just couldn't believe how they operate. They are terrible delivery company, disorganized and cannot be trusted. I give them no start at all!!… Read Full Review

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★☆☆☆☆

“TERRIBLE CUSTOMER SERVICE”

Written on: 04/07/2014 by Lilia56 (1 review written)

PARCEL FORCE LOST MY PARCEL IN APRIL IT IS NOW JULY AND I HAVE BEEN TOLD THEY WILL NOT PAY OUT SO I'M £126 OUT OF POCKET WHAT A JOKE! THEY HAVE NOW LOST THE £9000 I SPEND WITH THEM EVERY YEAR! A BUNCH OF USELESS IDIOTS. DO NOT POST WITH PARCEL FORCE OVER A BANK HOLIDAY AS THEY HAVE LOST FOUR OF MY PARCELS OVER BANK HOLIDAYS, THEY HAVE NO ANSWER TO WHY............... ALL IN ALL VERY DISAPPOINTING… Read Full Review

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★☆☆☆☆

“awful delivery drivers”

Written on: 04/07/2014 by Uptonde375 (1 review written)

Parcelforce delivery driver came to my building this morning, when I asked for id he forced his way past and into the building simply stating I should follow him if I was bothered. NEVER USE THIS COMPANY!!… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 03/07/2014

Avoid this firm at all costs, drivers paid terrible wages! PRETEND TO DELIVER PARCELS… Read Full Review

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★☆☆☆☆

“Totally incompitent service, ”

Written on: 02/07/2014 by jeevans (1 review written)

In June this year, I purchased a cool box and ice blocks to post some expensive cheeses to our friend in Harrogate. I paid £29.99 postal charges for 24 hour express delivery and as it was Friday, I had to pay an additional charge for Saturday delivery. I was told by the post office the parcel would be delivered by 1pm next day. Our friend waited in until 4pm but the parcel was not delivered. The parcel was not delivered until Monday by which time the chesses had all gone off! I put a claim… Read Full Review

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★☆☆☆☆

“unbelievable smack tards ”

Written on: 02/07/2014 by DeaconGarza (1 review written)

This company is based on a horrible joke, you pay for a service your never going to get, 98% of the time it will arrive late and damaged, never send your items with Parcelgimps. … Read Full Review

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★☆☆☆☆

“Worst delivery company.”

Written on: 01/07/2014 by BraedonForbes1962 (1 review written)

They are regularly late delivering, just wasted a Saturday waiting for a 24 hour delivery which hasn't arrived. The tracking information says the package is out for delivery but it's 7.30pm now.DPD are much better, send text messages, have live tracking on their website and give a 1 hour delivery slot. Parcelforce are frequently a day or more late delivering… Read Full Review

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★☆☆☆☆

“Destroyed my Parcel with out my permission ”

Written on: 28/06/2014 by matthew417 (2 reviews written)

We sent a parcel to a customer and they basically broke the things to pieces during transit, When I said send it back they said we cant we have destroyed it now and that was just 2 days after sending the item, They constantly damage items and if not dump them at the post office or delay them we have 32 claims with them for one month as a business sender it is a nightmare to deal with them and they never ring back Avoid at all cost they will just kill your business… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 26/06/2014 by lettydesign (1 review written)

i PAID £30 FOR A 48 HOUR DELIVERY 4 WEEKS AGO, STILL WAITING, ALTHO THEY HAVE CONFIRMED THEY HAVE IT, JUST DOING NOTHING ABOUT IT!! SO WHEN I INQUIRE ABOUT A REFUND, IM TOLD IM ONLY ENTILTED TO 25%. jOKERS!!!!… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 25/06/2014 by 274Reid (1 review written)

Just checked tracking on my 24hr delivery parcel. Apparently they tried delivering already this morning while I was in. Strange no knock on the door dogs didn't bark no car horn... Checked post box o gate sure enough card saying tried to deliver. I can only assume they couldn't be bothered to walk the 10 yards from the gate to the door and left the card in the box there. So apparently I can collect from my "local post office" tomorrow. Since when is my local post office 2 towns away and a 20… Read Full Review

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★★★★★

“great ”

Written on: 24/06/2014 by Allenng30 (1 review written)

Received my parcel on time, great service, people just need to chill out a bit… Read Full Review

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★☆☆☆☆

“SHOCKING SERVICE”

Written on: 21/06/2014 by Austinzf389 (1 review written)

WOW, these guys do not have a clue. Paid money and handed it (NOT CHEAP) in on the 16th and it was still in the UK on the 18th. 1 envelope of documents - GLOBAL PRIORITY. Web page is not up to date. Call center staff have no clue on how long it could take. Delivery only expected to be on the 25th, maybe. I will never use this company again… Read Full Review

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★☆☆☆☆

“Absolute disgrace ”

Written on: 20/06/2014 by MacLean473 (1 review written)

I got frauded on ebay and sent off a camera. After realising it was fraud I contacted parcelforce and told them. I got the response of "that's ok you can come pick it up and get a refund". Next day I go in and they say they have to send it off to have it sent back and that I would have to pay EXTRA to get it back on top of no refund on the shipping. I had evidence that it was fraud and made a police report yet still that's not enough for a refund and release back to me. After waiting months, I… Read Full Review

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★☆☆☆☆

“Delivery staff are ignorant & stupid”

Written on: 18/06/2014 by dsrolph (2 reviews written)

I live in a block of flats. There are 3 blocks but with only one entry area. I receive a number of deliveries but every time Parcelforce "attempts" to deliver, I never actually receive anything. It seems that all Parcelforce delivery staff are unable to use the intercom properly, despite most other courier companies having no problem whatsoever. (is it so difficult to select the button with the building name, then the flat number, then "Call"?) What compounds the problem is that Parcelforce do… Read Full Review

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Privatisedcrap's Response to dsrolph's Review

Written on: 19/06/2014

I sent a framed picture by Parcelforce. It was wrapped in bubblewrap and cloth and bound in hard cardboard then wrapped in paper and parcel tape, The ppcakge was marked " Fragile-Glass" and I told the collector.

Suprise suprise it arrived with the glass shattered. Never again.

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★☆☆☆☆

“24 Hour Delivery - More like 168 Hours ”

Written on: 16/06/2014 by Randall66 (1 review written)

I paid extra for a 24 hour delivery. The next day I waited in and there was nothing, so I gave them the benefit of the doubt and decided perhaps it would arrive the next day. It didn't, and according to the tracker was still at the "National Hub". It has been a week since it apparently dispatched, and I have tried calling to locate the whereabouts of the parcel and I get nothing but a rude and unhelpful customer service line. Terrible company with false advertisement and a general lack of… Read Full Review

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