Legoland, Windsor Reviews

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★☆☆☆☆

“First time we've been to legoland and probably the...”

Written on: 10/04/2011

First time we've been to legoland and probably the last! We queued to get in, queued to park and then queued all day long for very short lasting rides! Couldn't eat where we wanted as the queue was so long they'd stopped people coming in. Miniland was out of date and looking a bit tired now, which is a shame as my son really wanted to see it.
Staff were great and polite and park was clean despite it being packed that day. Carpark charge is an insult. You need to go on a really quiet day or pay… Read Full Review

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Guest's Comment

Written on: 24/03/2012

at the moment the car park is free great food no queuing

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Robertadams's Comment

Written on: 24/03/2012

best times are now for legoland sumer hols are awfull

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★☆☆☆☆

“We went to Legoland for the Star Wars laser show. It...”

Written on: 09/04/2011

We went to Legoland for the Star Wars laser show. It lasted 10 minutes and was very poor indeed... a total waste of money. Also, you now have to queue for ages to get out because of the recently imposed parking charges.
We wouldn't recommend this attraction… Read Full Review

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★★★★★

“Felt I needed to write a review as I was so nearly put...”

Written on: 08/04/2011

Felt I needed to write a review as I was so nearly put off going to Legoland by all the negative comments on this site, especially those saying it was dirty, over-crowded, staffed by unfriendly/unhelpful people, etc, etc.
We visited yesterday and had an amazing day. The park was pristine, I didn't see any rubbish anywhere all day and the garden areas and landscaping are beautiful and perfectly tended. Everyone seemed to be having a good time, no-one was stressed out or cross. The staff… Read Full Review

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★☆☆☆☆

“The park is looking very old, run down and dirty. More...”

Written on: 28/03/2011

The park is looking very old, run down and dirty. More access restrictions have been applied despite the rise in costs. Plus you have to pay to park. Queue lengths are far to long as too many people have been allowed into the park. You're lucky if you get 4 rides in one day! If you have Q-bot then you were probably 'luckier' but that's another extra cost some unfortuante families can't afford.
Staff are not the friendliest and more keen to chat with their 'mates'.
Everything seems to be just a… Read Full Review

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Bd468's Comment

Written on: 06/04/2011

I visited the park the day before this reviewer and had a very different experience. The longest wait I heard anyone complain of was 45 minutes. By some theme park standards, this is nothing. On Thorpe Park opening weekend, some people waited 2 or more HOURS to go on the new Saw ride. While I appreciate that this was a different scenario as the queuers would have been considerably older, the queueing conditions were much improved. Unlike Thorpe Park, where you effectively queue in a cattle shed, there are activities and things to look at to keep young children occupied. There were regular announcements in the queues for the more popular rides advising of the wait time, so people should not have been surprised by this. The staff were quite obviously doing all that they could to keep the queue lines moving as quickly as possible, but it is not their fault that so many people decided to go on the ride/visit the park at the same time. They could only deal with what was put in front of them.
<br/>As I have said in another review, the Qbot system, while flawed, still ensures that you have to wait the same amount of time for the attraction, and limits the number that can be queueing in this way at any one time, especially if the queues are long, but just enables you to not have to stand there while you are queueing. You can still, as I did, have an incredibly productive and enjoyable day without it.
<br/>As for parking, &pound;2 is nothing when you compare it to how much shopping centres such as Westfields charge for an entire day...and, in fact, Disney World, who also charge considerably more for tickets.

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★☆☆☆☆

“A thoroughly awful trip today, the first day open for...”

Written on: 26/03/2011

A thoroughly awful trip today, the first day open for 2011, even more packed than ever before because as usual Legoland admit far too many people. Got on one ride in four hours after queuing for 45 minutes with small kids. If there were more staff operating each ride things would move quicker. Of course if your rich you get a Q Bot to jump to the front of the poor people queuing for ages. Why aren't the trains running in Miniland which is looking tired?… Read Full Review

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Bd468's Comment

Written on: 06/04/2011

This review seems a bit naive. Of course the first day of the season was going to be busy, because everyone had had exactly the same idea as him/her. The fact that s/he got on one ride in 4 hours after queueing for 45 minutes for a ride makes no sense, because there was easily a spare 3 hours where something else could have been done. It's all about taking the chance when you walk past a ride and the queues are short rather than picking a ride and queueing. I visited on the same weekend and found the staff working incredibly hard under very difficult conditions having to deal with thousands of complaints like this one after the other. It was clear that they were doing all they could to get all of the people through as quickly as possible.
<br/>While Qbot is somewhat annoying sometimes, these people have paid for this privilege. As I've heard commented elsewhere, it's just like seeing the business class passengers loaded onto the plane before you. And they have still been queueing for the same amount of time, they have just not been stood there. IT IS NOT A FORM OF QUEUE JUMP.
<br/>And as for letting too many people in, how would you have felt if you had turned up on the day, only to be turned away because the park had too many to avoid slightly longer queues? I suspect you would have given them an even more scathing review than the one that's in front of me right now...

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★☆☆☆☆

“Recently visited legoland after months of...”

Written on: 02/11/2010

Recently visited legoland after months of planning.Pre-paid ticket queue took longer than gate queue. Power cut NO back-up generators, staff not aware of proceedure, park to close cancelled fireworks, 2 very disappointed children. Ticket refund would be more beneficial as do not intend to visit park again. Complaints have to be made through phone and not e-mail… Read Full Review

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★☆☆☆☆

“I was rather shocked. I suppose I was comparing it to...”

Written on: 31/10/2010

I was rather shocked. I suppose I was comparing it to Chessington. It seemed outdated, drab, and concentrated more on trying to profit, eg lots of shops, as opposed to creating a wonderful adventure.
Within a short while of being there, my twins were asking to go home. Literally begging me to leave.
I couldn't see any picnic space, there was so much walking between 'rides', and access was poor with a double buggy. The staff were sparse, and unknowledgeable.
We had more fun at the motorway… Read Full Review

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Cazmee's Comment

Written on: 01/11/2010

I found this review very helpful because...we wre at legoland on 28/10/10 with our 2 grandchildren and are of the same opinion. Power cut, staff unhelpfull and not in communocation with each other. Mixed messages park closing, park not closing, fireworks cancelled, no back up generators 2 very upset and disappionted grandchildren.Reinbursment of future tickets not helpful as live 200 miles away.

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★☆☆☆☆

“Visited on 28th October, so half term... Never again. ”

Written on: 29/10/2010

Visited on 28th October, so half term... Never again.
Queued to park the car, queued to buy tickets, queued for rides and queued to get out of the car park at the end of the day. Total time spent standing in queues for rides = 4.5 hrs, total time spent on rides = 10 minutes.
Considering the cost of the tickets, to charge an additional £2 for car parking is just plain greedy. We left at the end of the day as the park was closing and it took 45 minutes to get from the car park to the main road… Read Full Review

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★★★★★

“We paid 134 for two days in legoland and a night in...”

Written on: 03/10/2010

We paid 134 for two days in legoland and a night in the Holiday inn Hotel, it was brilliant.The first day we got there it poured down. There wasnt many places to shelter which i was surprised at it always rains so this would be a good idea.On the plus side there was no queing which was fab, we done all the things we wanted to do on the first day and the next day when the weather was dry done everything else. We took a picnic and our own drinks to cut costs, but there were offers on that Kids… Read Full Review

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★★★★☆

“We are Merlin pass holders so I can't comment on the...”

Written on: 28/09/2010

We are Merlin pass holders so I can't comment on the entrance fees.
We have two sons aged 8 & 11 and have been here 4 times so far this year - 21st March,23rd May,20th June (Fathers Day) and 25th July,all Sundays.We have never experienced problems driving into Legoland and have always come straight in.Likewise,we have never queued to get out of the cp at night,maybe that is because we always leave right at the end of the day,by which time other people may have already left.
We have experienced… Read Full Review

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★☆☆☆☆

“Awful just Awful, ”

Written on: 26/09/2010

Awful just Awful,
Two adults+3 Kids and cost £200+ for the day.
Just don't do it people!
We left around 2pm just couldn't take anymore queuing or the cost of refreshment's don't do it people :(… Read Full Review

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★☆☆☆☆

“Legoland Windsor is the extortion captial of the UK....”

Written on: 25/09/2010

Legoland Windsor is the extortion captial of the UK. the fact that having fleeced a family of 4 for £136 you are then forced to pay a further £2 to park just increases the aggrevation. To top it all to pay all that money and then have wealthier persons than yourself - waltz past you in the queue with thier q-bits - culminates in an intensely un-enjoyable and aggrevating experience - queue jumping, (even if thwey have payed extra) is entirely un-British. At peak time an entry for a family of 4… Read Full Review

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Robertadams's Comment

Written on: 24/03/2012

we went this week quiet it depends on time year u go

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★★☆☆☆

“ This will seem a negative review but I was very...”

Written on: 17/09/2010

This will seem a negative review but I was very disappointed at how it has changed. Legoland has become far too expensive and the parking fee is an added insult, the food was over priced and the queues a nightmare especially with small children, I do not think that I shall bring my Grandchildren next year unless things change. Lastly would it not be possible to put more seating around and rearrange the paddling pool area so that parents can watch their children without getting soaking… Read Full Review

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★★★★☆

“We have annual passes for Legoland (bought via Tesco...”

Written on: 11/09/2010

We have annual passes for Legoland (bought via Tesco vouchers) and use the park very regularly. Some of the reviews are right regarding cost/queues but they can be avoided.
Lots of sites have 2for1 vouchers or lastminute discount sites are good for discounted tickets. This can really reduce the entrance price also lots of local shops/supermarkets have these vouchers on items in store. I asked at my local Sainsburys customer service and bought some yogurts for £2 that had the 2for1 voucher on… Read Full Review

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★★★★☆

“I went with my 5 year old daughter. The reviews below...”

Written on: 06/09/2010

I went with my 5 year old daughter. The reviews below all sum up the problems, however planning (and money) solves all.

Get there 30 minutes before the park opens, head straight for the main rides far side and work your way back. Take a rucksack with your own drinks and food. We got entrance tickets half price from lastminute.com. Ride queues without QBOT were awful from around 11 to 4.30 and when driving out of the car park dont turn left towards Windsor/M4 and join the jam, turn right with… Read Full Review

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Paulsun72's Comment

Written on: 27/04/2011

The exit passes (using the exit as an entrance) on rides are meant for physically and mentally disabled children who have genuine difficulty queuing. Unfortunately these have been abused in the past by extended families and dubious disabilities. Legoland have tightened up their exit pass guidelines recently so hopefully this will stop unscrupulous people taking advantage. As a father of an autistic girl I can say the exit passes are a god send for us but I can understand how frustrating it must be for those who have queued for a long time.

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★★★★☆

“i went to legoland with my family of 6 people. The...”

Written on: 02/09/2010

i went to legoland with my family of 6 people. The queues were long but you will expect it at a theme park. Went on the hill train good but my daughter was in a wheelchair so she had to sit in a seperate cart from the rest of the family. Queues were not as long as i expected but they werent really short. The kids Dragon Rollercoaster was the only ride we had to wait for as it was a 45minute wait. My Daughter got to the front of the queue as she was in a wheelchair but we felt sorry for the… Read Full Review

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★★★★☆

“I didn't read the reviews on this site until the night...”

Written on: 02/09/2010

I didn't read the reviews on this site until the night before we were due to visit. I have to say I was horrified by what I was reading and feared the worst for the day ahead which was already planned and paid for. Having gone ahead and visited the park I feel compelled to give a more measured review of the place.

A lot of the concerns raised here have some substance, however I think that these should be explained a little further.

COST:
Firstly, let's get used to the idea that Legoland is an… Read Full Review

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Annielizzy's Comment

Written on: 03/09/2010

I found this review very helpful because we're going to Leogland soon and I found this to be a full, fair, and sensible review. I found it reassuring; I was already expecting long waits to get on rides, the food to be more expensive than McDonalds (we're packing a picnic), there to be many tempting things to buy in the shop (we're going to give the kids a limit each to stick to to buy a treat) and I think this review gives me confidence that, going with these expectations, the family should have a fun day out, without too many alarmingly nasty surprises! I suppose the only thing that caused me some concern was the wasp issue (which I have just read about on Legoland's website), but you can just as easily get stung in the garden at home, one lonely wasp can sting you just as well as one who's out with his mates - we'll try to be sensible and avoid eating lollies and sugary drink outside (and pack some waspeze spray stuff!).

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★☆☆☆☆

“Legoland Windsor Tip Off - It's a Rip Off!!! ”

Written on: 02/09/2010 by mumstheword66 (1 review written)

Legoland Windsor Tip Off - It's a Rip Off!!!

I visited Legoland yesterday 1st September with my 8 year old daughter. I took my eldest two daughters about 8 years ago and we had a fabulous day so it was always on the cards that I would take my youngest at some point. I was actually horrified at the change in this place.

What I would expect from a good theme park, and I have been to many, is a nicely laid out park with friendly staff, clean facilities and lot's to do. Yes Legoland ticked… Read Full Review

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Alexicon's Response to mumstheword66's Review

Written on: 05/09/2010

<br/>I have to say this review is a tad naiave.
<br/>Yes Legoland has queues. If you think that its bad here, try Disneyland Paris - you will forgive Legoland everything.
<br/>With legoland you need to consider when you go. I think many people will have gone the very end to the school holiday hence the crowds. We went on Sat 4th and it wasn't too bad. The staff were execllent.
<br/>I agree that taking your own food is a good idea - it always is at these places and this has never been different.
<br/>Much about legoland is geared towards the annual pass - which includes free parking.
<br/>As for the Qbot system - this just their version of the Disney system. It basically means they know that the rides are too popular and its a means of getting on the rides you really want. I have mixed feelings about it but its not unique to legoland.
<br/>We went a few years ago and also got the driving licence - yes it costs - its optional and its basically the same as everywehere else- you pay for a photo of your child in some form.
<br/>
<br/>Overall I would say that if thinking about visiting legoland you should do yourself a favour to consider when you visit, and realise that its not going to be cheap. You can have an excellent day but like all these parks you are going to face queues and frustration on a single day visit.

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Alexicon's Response to mumstheword66's Review

Written on: 05/09/2010

I found this review not helpful because the writer seems to realise that all theme parks are rather like this, so its not really balanced review of this one park.

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★★☆☆☆

“As the majority of reviewers have said on here, we too...”

Written on: 02/09/2010

As the majority of reviewers have said on here, we too felt this was a complete waste of money. Very long queues and the QBot which cost us £60 for the four of us was overpriced considering the rides available on it. We went on the 30th August so we thought it would be less busy than peak season but I don't think it was.
The rides are really designed for very young children so our 11 year old was bored for the most part. Regarding the wasp problem, it certainly wasn't as bad as other reviews… Read Full Review

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★☆☆☆☆

“Just returned from Legoland and were all very...”

Written on: 01/09/2010

Just returned from Legoland and were all very disappointed with the day. We managed to go on a total of 3 rides and if we had stayed until the end may have managed 4 in all. The queues were ridculously long and refreshments over priced. Also to charge a further £2 to park is quite insulting given the price of the tickets. the waiting time signs are wrong with a 30 minute sign outside the dragon ride and this is replicated 15 minutes later inside the ride. This is our 3rd visit and previously it… Read Full Review

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