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Written on: 05/10/2008 by charty (1 review written)
Just returned from the hotel Jupiter the 16 to the 30th of September, 2 adults 2 kids. It's is the best place I have been to so far the food is great there are 7 pools. The rooms are kept very tidy very good staff all worked hard take no notice of all the other bad reviews they are just to fussy. Bingo everynight good money will be going back next year… Read Full Review
Written on: 03/10/2008 by Ellabella555 (1 review written)
We had the holiday from hell- the hotel was to small for the amount of people (sorry scallies) that were staying there. There were large queues for drinks and lifts sometimes waiting 15 mins for a lift to get to our room after a day by the pool. The circus stage was open 2 days out of two week holiday therefore the entertainment was put in the Jupiter foyer which could not fit enough people so was unable to watch the entertainment. Entertainment in the Saturno hotel was like listening to x… Read Full Review
Written on: 01/10/2008 by kev b (1 review written)
Just came back from a 10 day stay at Jupiter a holiday I booked for 20 people witch turned in to a nightmare. I booked it with first choice who we will be getting in touch with. First things wrong was rooms wear very dirty on arrival then we went down for food and what was on offer was cold and not cooked very well which was the same all holiday drinks were bad wine was poor beer just gas, soft drinks like water. Entertainment was bingo kids show which was not what firstchoice told us was on… Read Full Review
Written on: 30/09/2008
The only good point was the beach where we could escape this hotel. Dirty hotel room, ignorant reception staff. We are appalled at this hotel, we spent 800 pounds because the food was disgusting… Read Full Review
Written on: 29/09/2008 by mrs f b (1 review written)
Well to be honest there wasn't that much we liked and that we would recomend! The whole holiday was a disaster. On arrival the was no cot in the room and the shower didn't work and to get anyone to do anything about it well you had to be on their backs the whole time.
Most of the food was ok, breakfast and the evening meal were about the best, however we did eat out a lot. Overall I wouldn't recomend this holiday to anyone, it was a nightmare from start to finish. In the end we only washed there… Read Full Review
Written on: 21/09/2008
The food was great, always nice to try local food, never queued for more than five minutes at the bar and was always served by polite happy staff who helped with your Spanish if you got confused. The evening entertainment was average, some of the acts excellent and some not so good, but I suppose they have to cater for everyone. The maids did an excellent job in cleaning the rooms. Would have preferred the only free TV channel to be something other than the finance channel.
Overall, I would… Read Full Review
Written on: 17/09/2008 by patport1948 (1 review written)
The hotel was too overcrowded not enough space anywhere, food wasn't too bad at times. Wouldn't go there again, it was like a cattle market, especially in the dining room. In my opinion this hotel is a glorified Butlins. Definitely not for me or my family, we found it very stressful… Read Full Review
Written on: 10/09/2008 by tracyfoley (1 review written)
I have just returned back after a week with my partner and our 3 year old daughter.
The points I didn't like are to no fault of the hotel but to the majority of ignorant, foul mouthed, english guests!
Nobody seemed to watch what their badly behaved children were up to, nobody seemed to know how to use a bin considering there were loads placed around the resort especially in the outside bar where people couldn't be bothered to throw their empty cups/plates away but instead let them blow all… Read Full Review
Written on: 07/09/2008 by Tina Chivers (1 review written)
We were a party of 10, 4 adults and 6 children, and came back from a two week holiday at the end of August 08. We had two family rooms on the 9th floor, the rooms were fantastic, loads of room and were cleaned every day and clean towels when required, they even came to clean the rooms and change the beds in the middle of the night when the children where sick so no complaints there.
The noise from the other guests at night was a nightmare!! The teenagers thought it would be good to hangout… Read Full Review
Written on: 06/09/2008 by luby24 (1 review written)
Too many greedy people, over eating, over drinking and swearing at their children. To much unhealthy food on offer all day burgers, chips. People getting drunk all day. People had no manners kept pushing in. Complex too large made up of 3 hotels which was not explained to us by agent. Entertainment bad. Cleaning bad, sand was left in our bath all week. Oh yes take toilet rolls given only 3 per week. Lifts hard to get and been on 7th floor meant keep walking up and down 130 steps which… Read Full Review
Written on: 03/09/2008
Me and my family have just come back from hotel Jupiter after being there a week we are so glad to leave the hotel. I ate hardly any of the food there. All of the family went on the hotel bus into Alcudia and on the bus on the back to the hotel my sisters purse was snatched out her bag. In the end we got it back but it wasn`t a nice experience. I stopped in this hotel two years ago and it has fallen down hill a hell of a lot since then. I hope it improves… Read Full Review
Written on: 23/08/2008
Just arrived back from a week at Jupiter, fantastic apart from some people who let it down. A few prime examples are...
We were on 2nd floor above the restaurant, this was our decision as we asked for a pool view pool and when we checked in we were around the back so I asked the friendly staff to change it and they did. Very helpful.
The balcony below though was disgusting threw no fault of the hotel staff but the dirty people out there, there were dirty nappies used condoms and other dirty… Read Full Review
Written on: 19/08/2008
My family and I have just returned from this hotel after spending 2 weeks there and even though the food was great and the hotel was spotless we will not be going back again. In the 2 weeks we were there we spent just 2 days around the pool and that was enough, it was so busy and noisy, we went to the fantastic beach almost every day. Some British people seem to forget to queue for everything when they are away. We stayed on the first floor of the Jupiter hotel and the noise was a nightmare… Read Full Review
Written on: 19/08/2008
Having read the comments on Jupiter Saturno Marte Complex on this site, I was not sure what I would be going to. This was my 3 kids first trip abroad.
On the whole it was a great holiday.
I concur with other reports where people are expecting too much.
The lifts were a problem at meal times mainly caused by people on the first floor using the lifts instead of walking one flight of stairs.
I would recommend this complex to anyone… Read Full Review
Written on: 01/08/2008
This Hotel, the Jupiter Saturno Marte Complex is a family hotel with plenty of things to do for kids. My kids really enjoyed this hotel and there was nothing dirty about it. If people would just clean up after themselves. Not the hotels fault.. The food was lovely with plenty of choice. The lifts where a nightmare though. Rude English folk who would happily watch you walk down six floors with a pram and not walk themselves, These folk where young fit people. Overall a great hotel. Really the… Read Full Review
Written on: 31/07/2008 by c currie (1 review written)
Really all the people that complain really need to go to a five star in Dubai next year, remember you get what you pay for.
I am a Travel Agent and would recommend this hotel to families and I will definitely be returning… Read Full Review
Written on: 31/07/2008
I know it was going to be bad when we got there, the cases were left at the side of the road at 10pm and we was left with our 2 kids, 1 year old and 3 year old sleeping in our arms and the rep just drive off in the coach ,even the first choice rep was telling people it should only be a 2 star hotel at most. We paid £1650 for 11 days there, I will never be using First Choice again… Read Full Review
Written on: 27/07/2008 by foxinthebox (1 review written)
I have 'done' quite a few of the all inc holidays and generally know what to expect. However, the Jupiter Saturno Marte Complex is a classic example of doing it badly in my opinion. I accept the number of sunbeds allocated allows for a continuous white plastic sprawl around the pool and beyond with barely 50cm between the beds. If they had any more they would spread across the paths and patios. I was not prepared to go myself or send my daughter down at 7am on the 'sunbed scramble' with an… Read Full Review
Written on: 22/07/2008 by jj150 (1 review written)
I don't think that the hotel complex can be blamed for all of the problems but on the other hand they don't seem interested to address them either. We were on the first floor at the rear of the Jupiter and we had a flat roof just bellow our balcony that needed to be cleaned on a daily basis. One morning we awoke to the site of a used condom just bellow our balcony and this combined with the numerous dirty nappies and plastic cups and paper plates that had been launched from the balconies above… Read Full Review
Written on: 06/07/2008 by houghton (1 review written)
I thought the food was bland, kids lived on watermelon and ice cream. Tiny rooms, litter all over the tables, management did not seem interested when I tried to complain. We experienced teenagers drinking, noisy corridors on a night, never got any sleep and could feel every spring in the beds!
Overall, I wouldn't recommend this hotel to anyone even my kids couldn't wait to come home! However the swimming instructor was excellent with the kids… Read Full Review
" Two weeks of Hell " Read More
Written by spitfireshirl
" Good food fun and friendly " Read More
" Our first all inclusive " Read More
" Great for hot sunshine for 4days but not great hotel ov eral " Read More
" Glad i didnt listen to bad reviews " Read More
Written by carysgibb