ATS Euromaster Reviews

★★☆☆☆
1.7 / 5
18% of users recommend this
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ATS Euromaster
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ATS Euromaster

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★☆☆☆☆

“Dont go here”

Written on: 25/05/2013

Cannot even do an alignment properly and the steering wheel was off centre. Filled up the wrong pressures in the tyres. Wouldnt go here again… Read Full Review

Atsdontignore's Comment

Written on: 23/07/2013

Shocking I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck

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★☆☆☆☆

“trouble at ATS”

Written on: 24/05/2013 by awr1 (1 review written)

I went to ATS Euromaster to have a sticky caliper fixed one new caliper two new discs four new Michelin one new wish bone a cool £1,300 later . a damaged drive shaft a shake that was not there when the car went into ATS… Read Full Review

Atsdontignore's Response to awr1's Review

Written on: 23/07/2013

Exactly what happened to me I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck

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★☆☆☆☆

“ATS Penzance - fitted wrong tyres & did unnecessary work”

Written on: 19/05/2013 by pablorc (1 review written)

I odered tyres online to match tyres already on the vehicle. They fitted a different tyre without mentioning that they didn't have the tyre I ordered. They charged me for nitrogen fill in all 4 tyres which wasn't requested or ordered. They also said tracking needed adjustment and charged me over £30 for something they did in 5 minutes. The price of the tyres was the going rate but overall value still has to be POOR. A letter of complaint to HQ only got a poor response from ATS Penzance which… Read Full Review

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★☆☆☆☆

“ATS Godalming - Stands for absolutely terrible service”

Written on: 07/05/2013

Take my advice - DO NOT USE ATS Godalming !!!. They are rip off mechants !!! who lie about work that does not need to be done !!! Additionally,when they do the actual job they do it badly. Avoid this firm at all costs … Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 03/05/2013

Went to ats in Wishaw got my cars tracking computer aligned its still pulling to the left. Got told some garbage that its the roads. That have a left angle camber it's not silverstone I'm driving on no road should have that much angle. Got told to take it to the motorway still pulling. It's accurate to 10th of mil aye right. Stop ripping off the public… Read Full Review

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★☆☆☆☆

“Poor Service never use again”

Written on: 19/04/2013 by carowner123 (1 review written)

car been damaged on test drive.no excuses or responsibility.try to avoid that garage.non skilled staff… Read Full Review

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★☆☆☆☆

“do not use ATS thay will do their best to rip you off”

Written on: 01/04/2013 by telltheman (1 review written)

they are useless at doing ball joints… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 26/03/2013

Took my alfa romeo spider in after exhaust went. Told I needed a totally brand new exhaust, even though car was MOTd in November and given a full service 3 weeks ago. Didn't trust them and could see where the exhaust had gone, at the flexpipe. I phoned my usual garage and they said they could just fit a new flexipipe. Don't trust these people!!!!… Read Full Review

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★☆☆☆☆

“They damaged my car”

Written on: 26/03/2013

ATS Damaged the wheel of my car, by snapping off a wheel nut whilest trying to remove the tyre,after taking it in for a simple puncture.The Manager of the centre and Area Manager refused immediatley to accept responsibilty,stating they felt the garage that last took the wheels off previously had cross threaded the nuts.It was eventually agreed after a lot of arguing that if it could be proved during the fitting it had not been crossed threaded then they would pay for the damage. After I proved… Read Full Review

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★☆☆☆☆

“Avoid Dundee ATS tyre centre”

Written on: 20/03/2013

Got new tyres and was sold a wheel alignment for my Audi. I was bemused when it took them 10 minutes to figure out how to get the wheels off. That's not the worst part, after supposedly doing a wheel alignment the steering wheel sat off centre, I took it back asked them to fix it. It came back out the same. I decided to take it to Audi and had to spend £150.00 to get the wheel alignment fixed. The engineer said they had the car crabbing( driving slightly sideways). I wrote a letter stating… Read Full Review

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★☆☆☆☆

“Tried to pull the wool over my eyes !”

Written on: 28/02/2013

After feeling a small vibration on the rear of the car - I called into the ats depot at ripon. After being greeted by an over familiar man whos every other word was "darling", "sweet heart" and "princess" he then proceeded to tell me he knew exactly what was wrong with the car even though he hadn't even looked at it!!? After 5 minutes of having to listen to more rubbish , he tried to tell me all my tyres were "twisted" and the only thing for it was to purchase four brand new tyres at over… Read Full Review

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★☆☆☆☆

“Ripped off”

Written on: 18/02/2013 by Rippedoff999 (1 review written)

Just been ripped off and conned into buying more tyres. These guys are total rip off merchants. Avoid… Read Full Review

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★☆☆☆☆

“Very disappointing customer service”

Written on: 05/02/2013 by WillBrentwood (1 review written)

Please take my advice and take your vehicle to another garage, I was fooled into thinking that the ATS centre in Wash Road in Hutton would offer a reliable, honest, friendly service, but was very much mistaken. I took my vehicle in for the tracking to be checked and was handed back the keys and told my vehicle had been left by the side of the road, a small distance from the centre, after the mechanic had burnt out the strater motor and turned off the ignition. I thought I dealt with the… Read Full Review

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★★★★★

“Not All ATS Depots Are Two Star”

Written on: 30/01/2013 by PEDR (1 review written)

I have used ATS Saffron Walden regularly and more recently for a full service, tyre and tracking The staff there are courteous and friendly.The premises are clean and well equipped and the pricing very fair. They have done a very professional job without any undue pressure to purchase additional product/service In view of the poor reviews of other depots bear this one in mind … Read Full Review

Atsdontignore's Response to PEDR's Review

Written on: 23/07/2013

You are one of the few thank god for one branch!

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★☆☆☆☆

“TRIED TO RIP ME OFF AVOID!!!!!!”

Written on: 09/01/2013

My wife took our car to Clacton ATS to have brakes checked was told need front disc's and pads quoted £116 when she went to pay they would not give her bill just told her it was £200 she told them this was wrong but they would not listen. When she got home i checked bill they had charged for 4 disc's but only fitted 2. i am trying to get money back but so far no luck. DO NOT USE ATS they will rip you off… Read Full Review

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★☆☆☆☆

“ATS battery check, liars and cheats.”

Written on: 01/01/2013

As my transit van was having trouble starting on a morning I took it to ATS Euromaster in Cleckheaton for a free battery check, They showed me the print out which said 75% start up capacity and battery unserviceable and told me this meant the battery was no good and they could sell me another for over £100, I then told them the battery had been bought from them less than two years ago and had a three year warranty, this seemed to throw them and they then told me they did not have the correct… Read Full Review

Alb2441's Comment

Written on: 11/01/2013

Such bad service from ATS,
Mistakes do get made, But ripping customers is a disgrace

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Simon_D3's Comment

Written on: 12/02/2013

Am awaiting an explanation myself from ATS head office on something similar ......

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★★★★★

“BOOK YOUR IDEAS UP”

Written on: 04/12/2012 by MIDLANDS (1 review written)

I WORK FOR ATS.JUST READ THE REVIEWS AND AM DISGUSTED IN THE OVERALL MARK 2.0/5.PLEASE PEOPLE IT IS NOT THE COMPANY YOU JUST WENT TO THE WRONG DEPOT.REPORT THESE BAD DEPOTS TO HEAD OFFICE THEY WILL NOT STAND FOR SLACK SERVICE… Read Full Review

Archstanton's Response to MIDLANDS's Review

Written on: 09/01/2013

I think I'll take you up on that, since I took my car in for an oil and filter change yesterday and was then quoted £75 for replacement of a battery that doesn't need replacing and £233 to replace a spring that they claim is faulty (I'll be getting my regular mechanic's opinion on that one), when I can get the original equipment one for £70.

I didn't ask for a battery check, as it's only a year old, is well within the warranty period and I have never once had any trouble with it. I didn't ask for any checks on the suspension either.

Are these guys on commission for drumming up any extra work they can get from the customer?

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Atsdontignore's Response to MIDLANDS's Review

Written on: 23/07/2013

Unfortunately they do and they back the staff that breach H&S and don't put monies through the till. I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck

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Pablorc's Response to MIDLANDS's Review

Written on: 19/06/2013

I have complained to ATS head office and they just ignored my complaint. Not even a reply (to my complaint or the 2 chasers I sent). Just how many "wrong depots" are there?

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Atsdontignore's reply to Pablorc's Comment

Written on: 23/07/2013

They all have the same attitude you should try the legal team they treat you with total contempt would they have jobs without customers?

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Pablorc's reply to Atsdontignore's Comment

Written on: 24/07/2013

After writing a letter and sending it to their head office by recorded delivery, I did finally get a response (by email). They didn't provide a satisfactory answer to the points I'd raised but did offer to make a reasonable refund for some of the work done, which I accepted. I also took the matter up with my credit card company and raised the matter with Citizens Advice, who in turn said that they would refer the matter to Trading Standards. So... persistence does pay, sometimes!

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Jone64's Response to MIDLANDS's Review

Written on: 26/02/2013

Sorry mate complained to head office they didn't care whole company is rotten from top down.,

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Atsdontignore's reply to Jone64's Comment

Written on: 23/07/2013

Agreed they are shocking

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★☆☆☆☆

“Completely disenchanted!”

Written on: 02/12/2012 by Asiseeit (2 reviews written)

I have a fleet car and I am obliged to source tyres from this company. First visit to their branch in East Grinstead and I walked out because of the appalling attitude of the fellow that was "serving" me. Onto Crawley who had a better attitude but fitted the wrong size tyres. When this was discovered by Kwik Fit at the time they fitted new brakes, ATS denied all knowledge! Moving on I advised my fleet company I was not prepared to use ATS but they insisted I did. So third time lucky, well… Read Full Review

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★☆☆☆☆

“monkey job”

Written on: 10/11/2012

having a new Cat fitted the fitter told me the job would take at least two hours and expected me to leve him to it however I came back and found my car on the ramp and him doing asolutely nothing...for at least half an hour when he became aware I was present. He then fiddled for about 3 mins before telling me I should order a new lambada as even tho he hadnt yet attempted to remove the Cat he was pretty sure it would be damaged uopn removal. The order was placed and I returned some hours… Read Full Review

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★☆☆☆☆

“I had the same thing with 'happysometimes' this year...”

Written on: 05/11/2012 by aspiration (1 review written)

I had the same thing with 'happysometimes' this year at ATS. They charge extra 4 Pounds for N2 inflation which I first consider tips. The comprehensive service with MOT charge 189 Pounds. However, they only change oil filter, air filter and engine oil in such expensive comprehensive service and did not do other check. My car broke down 3 weeks after this comprehensive service with failure of alternator… Read Full Review

Aspiration's Response to aspiration's Review

Written on: 07/11/2012

The worst thing is that after spending another 250 Pounds with them to replace alternator today, the car can not be started. They told me it a flat battery. Even the original battery is not broken. they ask me to change a new battery. After finding another more reasonable garage to charge my battery, I decide to move the car away. However, after they jumpstarted my car, and I drove away i found my battery warning light is still on and even worse, there is horrible thick gas coming from the tail pipe, which never happens to my Ford Focus. I did not know what they did to my car!!!! I begin with a drivable Ford, and after spending over 400 pounds at ATS and got a broken car! Most horrible experience in my life at Cambridge ATS!

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