ATS Euromaster Reviews

★★☆☆☆
1.6 / 5
16% of users recommend this
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★★★★★

“The Pople on here are MAD!!!!!!! - ATS are the...”

Written on: 24/08/2013 by Spire (1 review written)

I seriously think the people on here are MAD!!!! I have a fleet car and two private family cars which all go to various ATS centres in the Staffordshire and Birmingham area. I have got to say that ATS are the best by far ......there always helpful, Honest. Professional, look smart and even when I have had chance to complain once due to a small error (human error) the area manager was on the phone in hours to resolve my issue with the Lichfield centre - The staff from Area manager down are… Read Full Review

Cjnvh's Response to Spire's Review

Written on: 14/03/2014

WHAT EVREYONE ELSE IS IN CAHOOTS?

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Browser2001's Response to Spire's Review

Written on: 11/05/2014

Read the majority of comments, ATS are poor at best! This is clearly some one who has shares in ATS!! They're terrible, incompetent, unhelpful...... Read the majority of reviews for yourself!!

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★☆☆☆☆

“Stay away from here!”

Written on: 01/08/2013

We recently had a front tyre which kept losing pressure so called at the ATS centre at Westhoughton, Bolton. The fitter came out promptly and removed the wheel from the car and found a nail in the tread, this was in the end 'block' of tread pattern and he immediately said the tyre was unrepairable as it was too close to the sidewall, he went into the office and came back with a price of £159.95 for replacement - this tyre had covered less than 3k miles, he had removed the nail so the tyre was… Read Full Review

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★☆☆☆☆

“Required two tyres for vehicle on my drive.On their...”

Written on: 31/07/2013

Required two tyres for vehicle on my drive.On their site it states £9.99 for call out and the obvious cost of the tyres.I started to arrange by phone for the fitter to call and stopped him when he then asked for an additional £42.00 on top.No where on their site does it state additional charges except if you live in London where another £10.00 is added for congestion charge.Phoned the on line number who were not sure)absolute rubbish) and then phoned H/Office who wanted me to put it in… Read Full Review

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★☆☆☆☆

“brake fluid leak”

Written on: 24/07/2013 by sparkysox (1 review written)

Had the brake light come on, thought I'd try ats, check and oil replacement later my car started leaking, took back to ats and they said it was an engine oil leak so took to a garage and turns out where I fill the brake fluid was cracked and leaking, £300 out of pocket!… Read Full Review

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★☆☆☆☆

“ATS don't ignore these reviews!”

Written on: 23/07/2013 by Atsdontignore (1 review written)

Shocking I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck I will share everything with Review Centre tomorrow. They have cost me over £3,000 for negligence which they are trying to tie me up in legality's hoping a poor lay person will not persue this course of action. Win or lose I will ensure every body understands that ATS cannot continue treating customers like this. I don't even care about the monies now I just want to ensure what happened to… Read Full Review

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★☆☆☆☆

“Hornchurch Branch: Astonishingly Incompetent and Negligent”

Written on: 08/07/2013

I joined this forum to warn others of what was surely the worst customer service experience of my life. It happened at the Hornchurch branch of ATS Euromaster. Last Wednesday I decided to pop my Ford Galaxy in for an Air conditioning re-gas (£45). Two hours later, I received a phone call to say they could not re-fill the system, it was producing some smoke though they were not sure certain why. They said I could just take the car away without charge. Fair enough, I thought. Within 30… Read Full Review

Atsdontignore's Comment

Written on: 23/07/2013

Shocking I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck

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52Hotrod's Comment

Written on: 24/07/2013

Hope you find some justice!

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★☆☆☆☆

“Manager treats staff like muck”

Written on: 06/07/2013

Went into trafford park and the manager Duncan was really unprofessional bad manners and just dame right useless dont go there… Read Full Review

Atsdontignore's Comment

Written on: 23/07/2013

Or Urmston Shocking I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck

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★☆☆☆☆

“Ex employee”

Written on: 25/06/2013

I used to work for this company for many years and seen more bad than good.I was always pressured to sell " extras " . For example...an eldely person pulls up for a tyre pressure check,I do it for them then let them go....while the driver is happy I'm getting it in the neck for not looking for " extras " now if the manager did that elderley persons pressures he would babble on to the old chap with bull like your front tyres need replacing...i can remember 1 time when a innocent customer had all… Read Full Review

Atsdontignore's Comment

Written on: 23/07/2013

Shocking I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck

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Nosnej's Comment

Written on: 22/01/2014

ATS,s loss is McDonalds gain

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★☆☆☆☆

“Total bad manners couldn't care less by brixton hill...”

Written on: 12/06/2013

I went into your ATS Brixton Hill branch and the amount of swearing done by this man(BRIXTON HILL BASE MANAGER) was unbelievable. I know some people have A problem with these traffic wardens out on the street but as they share a compound with these people I do not think it is fair proper behaviour that they should be continuously abused by your staff and swearing as if was part of a daily routine which I think in your Brixton hill manager case it does sound like it is. The Manager I am talking… Read Full Review

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★☆☆☆☆

“Aircon Service”

Written on: 31/05/2013

Booked an aircon Regas and clean online a week in advance at their Bletchly depot. Arrived, told the guy I had an aircon appointment booked, he said "Not here you havn't". Apparently the aircon trained guy had left the company, and head office should have contacted me. (They had my email and mobile, but didn't try either) Back home, checked online, Bletchly is still showing as Aircon service centre, perhaps they are hoping the depot cat can service aircon. Spoke to a bored numpty at head office… Read Full Review

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★☆☆☆☆

“Dont go here”

Written on: 25/05/2013

Cannot even do an alignment properly and the steering wheel was off centre. Filled up the wrong pressures in the tyres. Wouldnt go here again… Read Full Review

Atsdontignore's Comment

Written on: 23/07/2013

Shocking I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck

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★☆☆☆☆

“trouble at ATS”

Written on: 24/05/2013 by awr1 (1 review written)

I went to ATS Euromaster to have a sticky caliper fixed one new caliper two new discs four new Michelin one new wish bone a cool £1,300 later . a damaged drive shaft a shake that was not there when the car went into ATS… Read Full Review

Atsdontignore's Response to awr1's Review

Written on: 23/07/2013

Exactly what happened to me I am taking them to court tomorrow for negligence and nearly costing my life! Wish me luck

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★☆☆☆☆

“ATS Penzance - fitted wrong tyres & did unnecessary work”

Written on: 19/05/2013 by pablorc (1 review written)

I odered tyres online to match tyres already on the vehicle. They fitted a different tyre without mentioning that they didn't have the tyre I ordered. They charged me for nitrogen fill in all 4 tyres which wasn't requested or ordered. They also said tracking needed adjustment and charged me over £30 for something they did in 5 minutes. The price of the tyres was the going rate but overall value still has to be POOR. A letter of complaint to HQ only got a poor response from ATS Penzance which… Read Full Review

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★☆☆☆☆

“ATS Godalming - Stands for absolutely terrible service”

Written on: 07/05/2013

Take my advice - DO NOT USE ATS Godalming !!!. They are rip off mechants !!! who lie about work that does not need to be done !!! Additionally,when they do the actual job they do it badly. Avoid this firm at all costs … Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 03/05/2013

Went to ats in Wishaw got my cars tracking computer aligned its still pulling to the left. Got told some garbage that its the roads. That have a left angle camber it's not silverstone I'm driving on no road should have that much angle. Got told to take it to the motorway still pulling. It's accurate to 10th of mil aye right. Stop ripping off the public… Read Full Review

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★☆☆☆☆

“Poor Service never use again”

Written on: 19/04/2013 by carowner123 (1 review written)

car been damaged on test drive.no excuses or responsibility.try to avoid that garage.non skilled staff… Read Full Review

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★☆☆☆☆

“do not use ATS thay will do their best to rip you off”

Written on: 01/04/2013 by telltheman (1 review written)

they are useless at doing ball joints… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 26/03/2013

Took my alfa romeo spider in after exhaust went. Told I needed a totally brand new exhaust, even though car was MOTd in November and given a full service 3 weeks ago. Didn't trust them and could see where the exhaust had gone, at the flexpipe. I phoned my usual garage and they said they could just fit a new flexipipe. Don't trust these people!!!!… Read Full Review

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★☆☆☆☆

“They damaged my car”

Written on: 26/03/2013

ATS Damaged the wheel of my car, by snapping off a wheel nut whilest trying to remove the tyre,after taking it in for a simple puncture.The Manager of the centre and Area Manager refused immediatley to accept responsibilty,stating they felt the garage that last took the wheels off previously had cross threaded the nuts.It was eventually agreed after a lot of arguing that if it could be proved during the fitting it had not been crossed threaded then they would pay for the damage. After I proved… Read Full Review

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★☆☆☆☆

“Avoid Dundee ATS tyre centre”

Written on: 20/03/2013

Got new tyres and was sold a wheel alignment for my Audi. I was bemused when it took them 10 minutes to figure out how to get the wheels off. That's not the worst part, after supposedly doing a wheel alignment the steering wheel sat off centre, I took it back asked them to fix it. It came back out the same. I decided to take it to Audi and had to spend £150.00 to get the wheel alignment fixed. The engineer said they had the car crabbing( driving slightly sideways). I wrote a letter stating… Read Full Review

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