ATS Euromaster Reviews

★★☆☆☆
1.7 / 5
18% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
ATS Euromaster - Ask a question now

Media Gallery for ATS Euromaster

ATS Euromaster
ATS Euromaster
ATS Euromaster
ATS Euromaster

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“cheap discs and pads”

Written on: 11/05/2014 by Danika185 (1 review written)

ATS fitted front discs and pads to my car 6 months ago. Now the discs are warped badly so I returned the car to the garage. The manager said there was nothing they could do unless I had my receipt which I cannot find. I know they keep records of work done but the manager refuses to find it on the system and never calls me back! Disgusting service, job was clearly done with cheap parts that were not fit for purpose and staff who are unwilling to help. I will never use them again!… Read Full Review

Report this review
★☆☆☆☆

“81 year old woman cheated out of £35”

Written on: 02/05/2014 by Dickturpinworeamask (2 reviews written)

My 81 year old mum called into have her tyres checked, the technician completed this by just adding some additional air to the tyres, great job done. However the technician pointed out that the engine light was on! Mum asked him if he could fix it, to which the technician said yes, so after a few minutes he returned with a fault code, and advised mum that he had no spares for a ford KA, he then gave her a phone number for a mechanic to ring for a repair, and for this she was charged £35. Why… Read Full Review

Dickturpinworeamask's Response to Dickturpinworeamask's Review

Written on: 06/05/2014

Having posted my review, I can now add that I have received a call from the operations manager. He investigated my complaint in a very sympathetic way and my issue has been resolved to my satisfaction, so a big thank you to ATS for your prompt resolution.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Discount info was not an error!”

Written on: 26/04/2014 by Parksqd1991 (1 review written)

I was phoning around for 2 new tyre's due to an MOT Failure. I was told by my local ATS centre that they had an offer on, buy 2 tyre's & you can get a fuel token for £30. This added up to total purchase of £140 with the fuel discount. We went ahead and had the tyres fitted. During the fitting, the manager came and said the 2 rear tyre's were cracking on the wall & near to there minimum tread depth. I told him to just change the 2 tyre's as I had previously asked as these had not been… Read Full Review

Report this review
★☆☆☆☆

“Big window in the garage!!!”

Written on: 14/04/2014 by Magic6 (1 review written)

I asked my wife to take the a car down to get a tyre repaired. Easy... Nail in the middle of the tyre. As I was trading this car in tonight, I was wanting it done asap so I would have usually went myself as my wife doesn't like "doing" these things as in her words... They see a woman and think £££... And boy was she right. Called me to tell me it was fixed.. Yippeee... I said how much...£12 maybe?? Oh wait a minute they've balanced it... Alignment done and the cherry on the top… Read Full Review

Report this review
★☆☆☆☆

“MOT FAIL!”

Written on: 04/04/2014 by JJ52 (2 reviews written)

Took my car for MOT. They passed my car. I have no idea how as the tyres were slick and had part of the inside rubber exposed. Don't bother with them… Read Full Review

Report this review
★☆☆☆☆

“gaiter”

Written on: 23/03/2014

I went to ATS Euromaster for two front tyres which were fitted. I was offered a wheel alignment check as it appeared that the old tyres had wear on the outside of the tyre. The alignment check showed minimal adjustment was needed. However, I was informed that the adjustment should not be done until a split driveshaft gaiter was replaced. As the car had been serviced only one week previously I found this a little worrying. I took the car to my usual mechanic who replaced the gaiter. The "split… Read Full Review

Report this review
★☆☆☆☆

“MOT cheats”

Written on: 11/03/2014 by aabbbbcccc23 (1 review written)

I was lured in by the cheap MOTs offered at ATS euromaster, Cambridge. The car was fine, but they found the most tenuous reason to fail it, which should have only been an advisary note, if that. It was £30 and an extra hour waiting to 'mend' it, which involved clipping a brake hose back up, with a clip that was already there. The wheel didn't even need to be removed to do this. Never go there. … Read Full Review

Report this review
★☆☆☆☆

“Visited twice and still not had my brake pads replaced”

Written on: 10/03/2014 by 446Murray (1 review written)

Booked in for new brake pads after being told they were "Very low" whilst having a Tyre changed. So turned up having taken the morning off as was told job would take 2 hours. Left car came back 2 hours later to see car just going up on ramp, was then told they would not be able to do it as one of staff was leaving early. Re booked for following week again left and returned 2 hours later and car was out front....went to pay and was told again they had not done the job as one of the tools they… Read Full Review

Report this review
★☆☆☆☆

“Trading Standards will be informed of this...”

Written on: 02/03/2014 by Olivia88 (1 review written)

Booked my Subaru Legacy in to ATS Euromaster Carlisle to have a double cat fitted. Quoted by staff £256 fitted. Not a bad price. Dropped the car in to them at 3.15 this afternoon. About 4.20 received a call from staff to say there was a problem. Two lambda sensors contained within the part to be replaced had threaded while they were being extracted and could no longer be used. Cost to replace them - something over £300. So a job which was originally to cost £256 was now going to cost the… Read Full Review

Report this review
★☆☆☆☆

“Unacceptable Waiting Time”

Written on: 24/02/2014 by Maybe57 (1 review written)

Arrived at depot at 2:35pm requiring a puncture repair, was told it would be approx 40 minutes. 2 hours later they finally got around to starting. Then took them another 50 minutes to carry out the repair. I finally left at 5:30 as they were closing. During the time I was there, a further 4 people all came in wanting the same service, all got processed before me, all left before me. Not a word of apology for the wait. Will definitely NOT be using ATS ever again… Read Full Review

Report this review
★☆☆☆☆

“Incompetent rip off merchants”

Written on: 27/01/2014

I originally booked a wheel alignment, was naturally told it can't be done unless I bought two new tyres. I was then quoted an outrageous price for the tyres so I decided not to go ahead. Was then offered the manager's discount, a whopping £110 off. In other words they tried to screw me before offering me the fair market price. I regrettably decided to get the work done, new tyres fitted but the alignment was still off. I complained and was told to bring the car in again, second time round my… Read Full Review

Report this review
★☆☆☆☆

“Rip-off merchants.”

Written on: 24/01/2014 by Radialhead (1 review written)

Asked for two new tyres, & got invoiced extra for nitrogen inflation & a 'master service', neither of which I requested or wanted. In short, they'll try to screw as much money out of you as they can whilst hoping you don't notice. If you don't know about cars, avoid at all costs. If you do know about cars, make damn sure you check the invoice carefully before paying, & don't be afraid to refuse payment for things you didn't ask for… Read Full Review

Report this review
★☆☆☆☆

“Wrong disc's”

Written on: 08/01/2014

I've been done over!!!! My local branch of ATS quoted me for a fan belt and new discs £267.00. No excuses but I am a woman and the car belongs to my son so I just assumed that ATS were quoting me the fairest price. Well they weren't. Anyway I said to carry on (not knowing anything different) so the job was done. We left ATS and within 3 miles there was a terrible grinding noise.....took it back and lo and behold there was another problem, only this time they had to order the complete part and… Read Full Review

Report this review
★☆☆☆☆

“bad practice in stockport”

Written on: 02/01/2014

i went in to ats stockport who id used many times before for a puncture at begining of December I spoke to manager who said i would have to wait about 30-45 minuites to be seen to i said id call back in half an hour i was told it was a first come first serve basis so if i came back i would be back to end of queue so i said I would wait and went outside for a cigarette while there i watched manager who only appeared to sit playing on his mobile phone for 15mins so I decided to leave and went to… Read Full Review

Carlandleo's Comment

Written on: 04/01/2014

i had the similar experience with this manager so i know how u feel so i took my car some were else were i have 4 tyers and a service done and i will NOT be going back there to have any work done on any of my cars

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“ATS Morley Leeds”

Written on: 06/12/2013 by FranMellor (1 review written)

Stay well clear of this place, had a service done by them and was told it would be ready for 4.30pm. I arrived at 4.45pm to find them towing my car up and down the road. I went into there reception to find out what was happening to be told it won't start. The mechanic came in to tell his boss that he had got the shed started now. A total nightmare stay well clear PLEASE… Read Full Review

Report this review
★☆☆☆☆

“Unpleasant manager”

Written on: 02/12/2013

The new manager at the stockport depot is the most unfriendly and arrogant person I have every had the unpleasant to do business with the manner in which he speaks to customers it's a wonder if u have any left.safe to say I will never use them again whilst this ignorant person is in charge… Read Full Review

Report this review
★☆☆☆☆

“" What ever needs doing...just do it"”

Written on: 21/11/2013

NEVER EVER GO TO ATS EUROMASTER AND SAY THAT!!!! Your receipt will look something like this ()- not visible to customer 2 x Michelin Tyres ( Most Expensive & ats owned by Michelin ) 2 x valves 4 x wheel balance ( 2 done ) 2 x scrap disposal 4 x nitrogen ( not done ) 1 x wheel alignment ( not done ) 2 x shock absorbers ( old ones still ok ) 2 x brake discs 1 x brake pads 1 x brake fluid change ( not done ) 1 x cat converter ( old one still ok )… Read Full Review

Report this review
★☆☆☆☆

“puncture repair ripoff”

Written on: 13/10/2013

Simple job to fix a puncture but they tried to sell me two new tires despite the excellent condition of them. Told them just wanted a repair but they wernt interested. I was warned about this company before I went but because I was passing I went anyway. Do not go anywhere near this company. Honesty is NOT their policy… Read Full Review

Report this review
★☆☆☆☆

“Not good ”

Written on: 28/09/2013 by dancamo (1 review written)

Changed the tyre ok, but found them to be rude. Had a call from a chap who was obviously new and was getting instructions from his boss, as he told me the ALLOY was not repairable. WHAT, i thought, how could I have damaged the alloy. " I meant the punture" ... he said. When I went to collect the wheel ( had dropped it off the night before as they too busy to fit it then), I found the guy to be not very customer friendly. To sum up the job, i went to drive the car away and ..... NO… Read Full Review

Report this review
★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 20/09/2013 by alipasa (1 review written)

Had MOT done for my Peugeot 107 knowing I only neede one tyre replacing to pass test, they called me and said we recommend you replace all tyres, I asked how much they said we can only get branded tyre at ££87 each. I said you recommend but how many needs changing to pass test? Answer ONE. I said ok get me one budget tyre they got back to me and said they could only get mid range tyres at £60 and I would have to have 2 if I didn't on the same day they couldn't do a retest for a nother… Read Full Review

Report this review
overview