Written on: 21/01/2011
Worst gym experience I have ever had. I've been a member here for almost a year and I will not be renewing my contract. I don't know where to start. The staff are incredibly incompetent and rude. Customer service is a joke. They basically sell you a very expensive membership and once they have you under contract do absolutely nothing to help or make sure you're happy. I have complained numerous times, calmly, diplomatically but they never get back to you. I spent a half hour in the office... (read more)
Written on: 24/08/2010
Membership just came to an end, and not renewing. Showers don't work, they don't keep the soap dispensers filled, steam room doesn't work, running machines don't work, and most of the staff don't care. To be fair, though, the reception staff are always friendly, so there is some improvement. But most of all - and here goes the unique selling point - the beautiful people have all moved on and have been replaced with cut-price David Brent office corporate membership people. Watch out for... (read more)
Written on: 16/04/2010
The Third Space has gone thorugh it's rough times, but in my experience, as soon as I have made a complaint or raised a concern they have already had plans on the way to rectify the situation and explained any reasons why it happened in the first place etc.
Since the older reviews, all the resistance equipment has been replaced, the male change area extended apparently, and the ladies shower ceiling has now been replaced- and without even closing the area off to members. No it didn't look... (read more)
Written on: 11/01/2010
If whomever owns the 3rd Space Gym has any pride at all they should sack every member of their rude and unhelpful staff, and start again. I've never paid so much for the 'priviledge' of being a member where you are treated with such hostility and blatent dis-interest.
I'd read about this gym for a number of years and thought I'd treat myself having previously been a member at Cannons and Holmes Place. What a waste of money. Currently trying to get an appointment with a personal instructor... (read more)
Written on: 17/02/2009
This gym has gone downhill so much since it first opened that after years of denying and trying to live with its shortcomings I will give in and give up to defend this place and look for a different venue. Many might still be impressed by the shiny looks of the interior, but be aware there is more to it and it is by no means any better then an average gym. Due to its massive difference in pricing one dares to hope it would be better here.
Written on: 06/08/2008 by bournet (1 review written)
I've been a member of The Third Space for three years and can honestly say it's the best of the bunch. Slightly more expensive than others in the area but it compensates for that by offering an atmosphere that's far friendlier and more codusive to working out than any other I've used (try going along during their DJ spinning sessions - they have a live DJ pumping out sounds from their glass floor).
Check out their virtual tour at www.thethirdspace.com to see what I mean. (read more)
Written on: 13/04/2008 by nitramioo
A place where people think that the more they pay, the better the results. I get better results from battered dumbells and a steep hill at the local golf course. (read more)
Written on: 11/03/2008
Upscale modern gym in three-level building right in the centre of town. Good range of weight machines and free weights; lots of classes; smallish swimming pool; various other facilities. Pricey, for sure - if you are considering joining then you either have a corporate deal or are feeling flush. Or perhaps you'll just be very keen to get fit and get your money's worth!
The gym is certainly at capacity on weekday evenings, but then only for a couple of hours; varying your visiting times is a... (read more)
Written on: 09/03/2008
Don't expect to be in a luxury gym as the price !!! dirty and staff doesn't help you with the work.. It has a sauna, steamroon and some other new machines but there are too many bad points to be able to recommend The Third Space gym, Soho (read more)
Written on: 04/03/2008 by illumina (1 review written)
All the good yoga and pilates teachers and instructors are long gone, the standard has dropped tremendously. (read more)
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