I traveled on pia twice from manchester to islamabad returns, i find it very good and staff also friendly ,nice meals,once i traveld on saudi airline froM jeddah to islamabad flight was very poor ,i will recomend pia direct from man to islamabad ,i hope people understand and give respect to own Airline ,the problem with us pakistanies we go for cheaper tickets and espect high services, 30/10/2017

THis is the worst airline I have ever flown with. On the outward flight, the cabin lights didn't work so we spent the first 45 minutes in complete darkness. The entertainment system was not working, so there were no safety announcments. No pillows or blankets were provided. Our overhead lights didn't work. At least on the return flight there were lights, but still no in-flight entertainment. I would never use PIA again and would not advise anyone else to use it either because it isn't as if it is a cheap option.

first of all pia airline is a currupted airline high prices of tickets cant extend ticket your employee charge extra make money for themself food is terrible i know where it is coming from your sweet dish has cockroch in it serving it to younger kids entainment is horrible your screens are faulty your employees on plane are rude and disgusting planes are old more delaying on flights never on time go to airport either islamabad they say your ticket has been cancelled due to technical problems if you want your pia airline to be good then improve your services get rid of your old planes get rid of rude people who work for you and improve your food and dont delay your flights to let everyone know where your food is coming from they buy their foods of hotels wedding food that is left over reduced your ticket stop being greedy with the money you lot have otherwise your airline will be boycotted finish

PIA flight was suppose to depart today at 8pm from Birmingham to Islamabad . Passengers boarded the plane 30mins beforehand . At 10pm the flight still hadn't taken off ( four passengers asked to be taken off the flight hence delays). My mother whose diabetic requested food but like other passengers was refused until the plane had taken off . One passenger even said they were feeling unwell and needed food , were still refused . they only provided drinks . I was so upset , I rang Pia head office and the member of staff who picked up the phone couldn't even understand why there was an issue in the airline staff not serving food . PIA do not understand they owe a duty of care to their customers , should be banned from the UK .

One time i went to this airline.The pillows had dirty stains on them and the staff didn't look after anyone,it was like i was going to die.The food was really bad it made me sick.i will never ever ever go to this airline ever again.Bye for ever donkey truck.PIA special offer donkey truck.Thank you and bye everyone and trust me never go on this flight unless you like dirty stuff.

*6 hour delay from lahore to manchester 19/10/14. *Food substandard - I'd rather eat my own shoe! *Cleanliness and hygiene, non-existent. *Cabin crew - just come for ride really, they have no appetite for customer care *Inflight entertainment - broken *The only plus side is, that it is a direct flight. (add the delays and Emirates, Etihad & even Qatar airline get you there quicker, with an excellent customer care, food that makes you want to have some more.

Flying to Pakistan on PIA is like taking yourself to hell purposely!! Their prices are so high but their planes are pathetic, unclean, ripped seats, no air conditioning. No working TV so now they expect us to pay 800 pound only to sit on those uncomfortable, ripped cold sseatd for 8 hours and do what nothing!! I wonder what they do with all the money we give them! The staff are very rude and arrogant! They need more training! I don't even want to talk about the toilets! If it weren't for a few helpful and nice passengers on board then my friend would have been locked I'm that toilet for the rest on the flight and the staff couldnt care less! They need new planes and more staff training!

The "In flight Entertainment System" was not working for me and many others on the plane. I raised this with the staff who were far from happy to help and very rude. Its the first time in many years that we have chosen to fly with PIA on the recommendation of our travel agent that the airline and service was much better now than in the past. From this experience we don't feel that PIA has moves forward but still in shadows of even the no frills airlines out there today. We feel that we have been let down by the airline and to travel 8 hours without any entertainment is totally unacceptable. Even more so when the staff did nothing to change to a seat that had a functional system.

Islamabad Airport We got forced to have some Nasty Drops which had made us Sick!! My grandma had wheel chair and no support what so ever! My wife & Daughter had to wait elsewhere whilst me and Grandma were stuck on this wheel chair Airlift for 2 Hours with other Wheel chair Passengers... Food was Nasty! Rather eat my daughters baby food!!! And the super Model Staff lol also no good! I had to fill about 7 Pakistani Passport holders forms out Whilst looking after Grandma , wife and Daugter . DVD screens did not work, so bored with passengers :-( They robbed me on duty. Free The food was Rice & Chicken which was Nasty Yuk Anyway these guys should shut down they robbing. Fly Emirates :-) Best Airline Thanks Mirza Saj Leeds Uk

Hi all, I don't know what to write but just wanted to let other people know, how this airline treats their passengers. My father passed away on PIA airline, he was coming back from his holidays from Pakistan to Birmingham. PIA's staff couldn't help him, as he needed extra oxygen they didn't care about him. He was alone. I will never forgive these people and never fly with them, since then I have tired contacting them on many occasions but they answer the phone and when I tell them my situations the phone get discounted, as they know. They in fault, their cabin crews are not trained first aid and how don't know what to do in case of an emergency, I hate this Airline and will do forever. May be the hate word is too small for them as I lost my world. They pay and get the jobs in airline. That's why they don't know nothing. Before my father's death I applied to work with them I thought they are good and my own international airline and I will serve them and make them better. As I am trained cabin crew myself. But after this incident they have killed my dream job as cabin crew...... They word HATE I can say.

Ignorant staff,appalling seats,untouchable food,inflight entertainment not working,nothing good about it. 10 min argument before we boarded some lady had a mishap with her seat customer services did not do anything Everything about is CR AP. A man in a wheelchair needed the toilet nobody helped he had to hold it in until the 5th time he said he needed to Gothenburg they helped!!! Worst people to fly with Emirates is awesome food and hygiene great use them. Forget pia!!!

Never use this airline. Sh it service ru de staff cra p planes

Very good plane NICE economy Seats very good entertainment even in a low class like economy and their food is good

Pia staff are the most stuck up ignorant people I have ever met who just think they know it all and make feel like who are you ?what happened to customer is always right

We travelled from Multan to Birmingham via Islamabad. on 2.01.2014. The service provided by ground staff and transfer desk was some thing to be desired for. They ground staff looks a bunch of confused ignorant non professionals. It seems the whole purpose of transfer desk is to create chaos and problems for the passengers. If this airline wants to survive in the current business climate it need to train its staff in customer care.

pia it is no so good fly but i am indian i trave first time in pia