Reviews for Iberia Airlines Reviews

meg22's review has yet to be rated - Be the first!
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Iberia is now a budget airline - Couldn't even get a glass of water for free. I found it to be the worst customer service in the world. Never before have I been prompted to write a letter of complaint. My baggage was severely damage and now completely unusable. As instructed by Iberia service repr ...

DRider's review has yet to be rated - Be the first!
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It took them 40 hours to get us from Gran Canaria to London, and during that time, they treated us -- and thousands of other passengers -- horribly. Once we landed in Madrid we were told that our connecting flight would be delayed. For how long? Who knows. Uninformative staff wouldn't tell anyone wh ...

cbamberzn's review has yet to be rated - Be the first!
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I will NEVER fly Iberia again either!! Our flights were delayed both ways, the return journey being 5 hours! They left my boyfriends luggage in Madrid on the way to South Africa and both our luggage in Madrid on the way back to London! Its now been 3 days since I arrived back in London and I still c ...

maximcc's review has yet to be rated - Be the first!
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We called Iberia for advice as I am 5 months pregnant and we were also taking our 11 month old son on our trip to Brazil for his christening. We were told to go early to the airport to book our seats as it could not be done on the Internet or over the phone. On the way to and from Brazil we followed ...

DianaL's review has yet to be rated - Be the first!
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This is the first and last time we will fly with Iberia. This is by far the worst airline we've ever flown with. They had no entertainment systems that I know of. We were seated separately on both the outward and inbound trip and the queues to check-in were horrendous! They lost our bags and were un ...

Guest's review has yet to be rated - Be the first!
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We spent 3 days trying Iberia customer service numbers in 3 countries: consistently no answer, busy, or disconnected before talking to an agent.Tried to get customer service help in Madrid (in English), result was blank stares and random phrases that had no tie to the topic.

Guest's review has yet to be rated - Be the first!
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A big disappointment. On 15/12/08 our flight from Madrid to Buenos Aires 6843 had a delay of almost 6 hours from 1:45a.m. till 7:25 and Iberia did not give us a hotel room or any compensation. In 2006 they lost our luggage.

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The aircraft was not the right one for the trip. Food was pretty average. Lost of luggage no apologies or any suggestions about replacement. Items nearly 3 days later

helenaig's review has yet to be rated - Be the first!
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I had a terrible experience with Iberia, flying from Madrid to Buenos Aires. First our flight was overbooked. We couldn't flight that night and they assured us the place in the next flight, transfer to the hotel and the airport and a cash compensation. We had to change flights (connections) and to b ...

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We went from Israel to Madrid & back. A Five hour flight, with no room to move, it was extremely hot (both ways) and their is absolutely nothing for entertainment. No music - nothing. It was so tight & packed that we now know what sardines feel like in a can. My back is still sore.From Madrid to N ...