30 Reviews for Dolcis Reviews

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1.7 stars
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Dolcis Reviews

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  • waspybird Rank: Corporal 23rd Jan 2006

    Reviewer rating: 1 stars


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    I recently went to the Colchester branch of Dolcis. I found a pair of boots I really liked, priced at £59.99 They did not have my size, so I asked if they were getting any more, the assistant replied I don't know, so I asked if they could let me know. But that seemed a no no to, am I the only ...

  • leo 81 2nd Jan 2006

    Reviewer rating: 0 stars


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    I purchased a pair of trainers from Dolcis, after only 4 uses the elastic was detached from the trainer and side fastening hooks were all loose.

  • kjobl97 4th Nov 2005

    Reviewer rating: 4.5 stars


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    I am a member of staff at Dolcis, and nearly all of my shoes are purchased there. I have never had a problem with any of them, and all have lasted me a good length of time. I personally have experience in dealing with returns, and if a customer brings back a pair of shoes with an honest fault then I ...

  • paddy rowe 25th Jul 2005

    Reviewer rating: 0 stars


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    Bought a pair of shoes recently from Dolcis in Oxford Circus branch. Shoes looking very grubby and scuffed after only 2 wears. Tried cleaning myself but immediately scuffed again. Took shoes back today. Supervisor and manager refused point blank to refund or exchange. Said it was my fault for n ...

  • hollie 4th Jul 2005

    Reviewer rating: 5 stars


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    All in all this is a great company, and I wouldn't buy my shoes anywhere else.

  • hoor 11th Jun 2005

    Reviewer rating: 0 stars


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    I have bought a pair of shoes from Dolcis. The shoe had a problem and I asked a member staff to change it for me. She told me in a very rude way: This is the only one we have got. The staff were not helpful at all. I tried to complain though their web site, but that was also not helpful.

  • shoes 17th Jan 2005

    Reviewer rating: 0 stars


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    Dolcis Shoe Shop: I bought my first and last pair of shoes at Dolcis on the weekend. My pin number on my credit card has not worked since these were introduced and I told the sales guy this and the response was that because the card was asking for a pin we cannot accept a signature on the same card ...

  • jacquie73 22nd Nov 2004

    Reviewer rating: 0 stars


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    I also had the misfortune of buying faulty shoes from Dolcis which were less than two weeks old, I had to get them repaired myself and they would refund the cost of repair which I frankly do not think is good enough, I either expect a replacement pair or my money back for faulty goods. I will not b ...

  • Belle16 Rank: Lieutenant-Colonel 15th Sep 2004

    Reviewer rating: 3.5 stars


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    Dolcis sell a good selection of shoes and handbags. I particularly liked their handbags because I've not seen any of them elsewhere and the prices were very good.

    My only fault with Dolcis is that their shops seem to be very cramped with nowhere to sit or even look at products properly- you seem ...

  • YvonneM Rank: Lance Corporal 14th Sep 2004

    Reviewer rating: 0 stars


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    I have had the misfortune of purchasing a pair of faulty shoes which Dolcis refused to refund me on. The staff are not helpful infact they were quite rude. I have had to take my case further by contacting citizens advice as Dolcis do not seem to believe in customer care.