JD Sports Reviews

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★☆☆☆☆
1.4 / 5
221
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  • Quality of service

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JD Sports

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★☆☆☆☆

“Worst service and costumer care”

Written on: 29/05/2014 by RihannaHutchison (1 review written)

Would not exchange the shoes that are 1day old and never used...talk down to me avoid avoid avoid will never shop there again and tell all my friends not to as well… Read Full Review

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★☆☆☆☆

“Worse Compsny I have ever dealt with ”

Written on: 18/05/2014 by gwKeller65 (1 review written)

52 minutes ago Worse Company I have ever dealt with Returned Nike Air trainers as they were faulty. only had them a few weeks. Bought them in their Size? store and they refused to refund as they could exchange them as they did not have another pair. Been an absolute nightmare ever since. Sent over 12 emails complaining. top company bosses do not even acknowledge your complaint, your emails do not get read, they sent out an automated response telling me to take the foot wear back to the store… Read Full Review

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★☆☆☆☆

“DONT GET DELIVERY FROM JD SPORTS!!!!!!!!”

Written on: 15/05/2014 by Buchananti232 (1 review written)

I went into JD Sports 29th April and ordered my son an England shirt with Gerrard & Number 4 on it for his birthday which was a week later. 3 weeks later we were still waiting for the shirt. Every time I rang Customer Services I was fobbed off with - Its the Courier, Its in the Warehouse, Its on the Shelf, We'll have to re-order it, Im not sure where it is ..... After 2 weeks i asked them to refund my money, which had already been taken from my bank account on 28th April. They told me as the… Read Full Review

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★☆☆☆☆

“Worst Customer Service and returns policy - deserve 0...”

Written on: 07/05/2014 by Midnightx11 (2 reviews written)

Bought Nike Airmax 2014 running shoes 3 days ago from Brighton JD Sports. Used them once for a short walk outside and found that they are horrible shoes and i cannot walk in them let alone run in them. I took them back today to the Worthing branch of JD to be told that it is tough luck and they cannot be returned as they have been worn outside. I pointed out that these are running shoes and how else is a customer supposed to be able to know if the shoes are good unless they run in them. The… Read Full Review

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★☆☆☆☆

“Worst retail experience ever!”

Written on: 25/04/2014 by webbr23 (1 review written)

We had the misfortune to purchase online for pickup at the Reading JD. What a mistake! The customer service was appalling and the represents exactly how NOT to do it. Josh - you are without doubt the worst sales associate to work in any store anywhere. First time any retailer has ever told me to "just chill". Never again! Pathetic… Read Full Review

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★☆☆☆☆

“Bad Company, Avoid At All Costs! Rip Off Merchants At...”

Written on: 22/04/2014 by Looloo77 (1 review written)

Terrible customer service recently and this company refuses to refund me for an obviously faulty item (Nike Strike football). Aside from this, the staff at Cribbs Causeway Shopping Centre are very pushy, I recently went in there to look for football boots for my son, instead of finding them in his size, the sales assistant persuaded my son to want the new Messi football boots. When my son expressed an interest, we were told that they were not yet available!!! The sales pusher then said he could… Read Full Review

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★☆☆☆☆

“Bad delivery company”

Written on: 12/04/2014 by PhoenixBaird138 (1 review written)

They use DPD for delivery and I live in Sweden and here the staff at post outlet claim that the people at DPD handle things badly and do not keep check on what packet goes where. Name and address tag is hard to read and sometimes the info has been wiped out during delivery. They deliver things to the door when people are not at home (before lunch time) and instead of leaving the packet at postal outlet they take it back to depot and leave a not saying it can be picked up at postal outlet… Read Full Review

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★☆☆☆☆

“Horrible delivery time!!!”

Written on: 07/04/2014 by EricaHall (1 review written)

JD SPORTS YOU ARE A WITCH! I ordered 2 pairs of Nike Air Force 1's and they didn't come until 6:30 and when I contacted jd sports customer service about this the man told me that if they do not come at 6pm I should contact him. I did and I got an automated message telling me that office has closed and to call Back later. This left me frustrated and angry as I had to wait with a friend for the entire day. JD Sports should stop using e-courier as it is a witch. You are all witches. … Read Full Review

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★☆☆☆☆

“WORST SERVICE”

Written on: 05/04/2014 by HaterOfJD (1 review written)

Jd are the worst when It comes to online shopping, I ordered two pairs of trainers plus the Saturday deliverey for £5.99 I had to wait till 6:37 for it to arrive but when I called the customer service they said it will arrive around 1-5 but really it was to arrive at 6. The person on the phone said that if it doesn't arrive I can call him at 6 but when I wanted to call him It said that the customer service lines closes at 5… Read Full Review

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★☆☆☆☆

“worst staff”

Written on: 02/03/2014 by halsyboy (1 review written)

one of the worst high street stores i have ever being in. took back burst trainers and they offered me £15 back the trainers cost £65 what a joke. Garry… Read Full Review

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★★★★★

“Excellent experience”

Written on: 27/02/2014 by alisakas (1 review written)

I made two online orders the last month and I didn't have any problem. It was an international order, it arrived in 4 days in a perfect condition and with free shipping. What else to request? Would recommend it to everyone!… Read Full Review

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★★★★★

“the best”

Written on: 27/02/2014

i got robbed there and i never got my stock back and they have 1179.98 of mine and i havent got any of it back but at the same time i feel like its my fault so i'll let them off with something like that… Read Full Review

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★☆☆☆☆

“Don't buy online!!!”

Written on: 24/02/2014 by Magda.sharma (1 review written)

Very poor customer service. I ordered tshirt to store and they have sent me an Email that my order is on the way and they will let me know after it'll reach to The store. I was waiting 2 weeks nd no email, no MSG. I have sent 2 email, no response at all!!! After few days I went to The store nd there was my order, they didn't inform me!! Ignorant ppl, don't buy there... It was my first and last time.. Be far away from that company!… Read Full Review

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★☆☆☆☆

“Absolute joke!!”

Written on: 24/02/2014 by k500kel (1 review written)

Ordered back in December,order arrived with items missing,said on my invoice they were out of stock but was in stock when I placed the order. However I overlooked that and placed another order on Friday 21st of February and paid the £5.99 for next day delivery on top of paying £209 for my order. It's now Monday the 24th and no order has arrived. Called customer service and was told there has been a delay with my order and they will 'TRY' to have it delivered within the next 2-3 days. Not a… Read Full Review

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★☆☆☆☆

“never again will i use this shop”

Written on: 11/02/2014 by TeeJayyC (1 review written)

just bought a pair of 120 pound nike air max 95 brave blue they just arrived...box totally destroyed looks like they have been playing football with it...the shoes have been worm it's like they just threw the store shoes in a box...they have marks all over them..glue marks on the material white paint marks on the navy worst shop i have ever used never again do not use this shop you will be disappointed for shoes over 100 pound i thought they would take care but nope they treated them like a 20… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 09/02/2014 by miss_annonymous (1 review written)

I liked how I could get some help by the employees in getting the right size for a shoe I preferred, however when I went to pay for it, the employee at the till had this 'look-down-on-everyone' kind of attitude. She sighed a few times. I thought, okay probably a bad day. But I returned a few days later to buy some gym gear and I received the same, if not worse customer service by a female employee. These people need to learn how to provide proper customer service. Also, there were no one in the… Read Full Review

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★☆☆☆☆

“worst service ive ever had from anywhere”

Written on: 06/02/2014 by staceyscrivener (1 review written)

I made an order with jd online as I have many times. my order came but unfortunately was unsuitable, my order for some reason did NOT have the order/returns form included so in order to return my items i had to contact jd. i did so using their online website form, I never got a reply so about a week later i tried again - conveniently this time i got a reply notifying me that they apparently (coinsidently) never recieved my first message and now they had receieved the second it was over the time… Read Full Review

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★☆☆☆☆

“No Refund”

Written on: 31/01/2014 by rgbrindley (1 review written)

we placed an order in december which never got delivered and was clearly returned to JD Sport, the first thing we had to do get a refund was provide the goods had been returned, We did this via thier courier company, after chasing and chasing for a refund we were told it would be in our account within 3 to 5 days. At time of wrtting (10 days after) stil no refund some 6 weeks later. Never ever use this company onlin or in the high street… Read Full Review

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★☆☆☆☆

“NIKE RUBBISH”

Written on: 29/01/2014

I brought my 15 year old son a Nike two piece tracksuit from the White Rose centre JD store at a cost of £80.00. After the first wash the bottoms shrunk and now the lettering is coming off the top!!!! I can not believe what poor quility these items are. Just a shame he's into named goods, as a single mum I'd of been better shopping at a cheaper store… Read Full Review

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★☆☆☆☆

“worst company I have ever dealt with!”

Written on: 09/01/2014

customer service is non-existent! had a pair of adidas gazelle trainers that tore on the inside of the heel after a few hours use, after returning them I was told it was not a manufacturing fault and they would not replace them. going to contact trading standards and see what can be done about it. I would advise nobody to use scotts or JD sports. it took two months to finally get a refund!!!!… Read Full Review

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