Reviews for Virgin www.virgin.net Reviews

nandu's review has yet to be rated - Be the first!
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Virgin national provided a very good service yet with more than 50% of outage. I have got my connection on 17th December. Virgin provided me service till 3rd of January. I have reported fault on 3rd and since then I have not got any connection.

mulderat's review has yet to be rated - Be the first!
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I dont know whether one of Britains most successful men, Richard Branson, has anything to do with company or not - but if he does, he would be better off selling and moving on. I have been with Virgin for 1 year. Before this I was with two other ISP's - without any problems. But this year I changed. ...

Guest's review has yet to be rated - Be the first!
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Been with virgin just over a couple years, I dont think its good value for money.

When Telewest was running the show the service seem to a lot better than it is now!
But since Virgin took over well in my opinion its seem to have gone down hill!

If you want to talk to them and you havnt got a Virgi ...

Donkeydanuk's review has yet to be rated - Be the first!
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If your looking for a ISP that has unrestricted quantity downloads I do not recommend Virgin, Do not be fooled by the 20,30,50 Mbit fibre optic adverts,That aside i did not use Virgin for TV etc, Only internet

Guest's review has yet to be rated - Be the first!
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After over 3 months of trying I have finally just today received a refund for my overpaid final bill. If you are considering joining virgin. You will be paying up front for a slow, over priced service in my experience, which is not supported by anyone living within a thousand miles of the British Is ...

btahm's review has yet to be rated - Be the first!
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Speed issues peak and off peak. Unhelpful customer service I feel, was told engineers are working on the problem every time which has been five or six times in the last few months. Out of morbid curiosity phoned when internet was fine, guess what I was told. I do not recommend Virgin Broadband.

benzss's review has yet to be rated - Be the first!
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A shocking excuse for an ISP in my experience. If you aren't frustrated by the inevitably low speeds (I'm talking speeds that a dial up modem could overtake), then it'll be the customer support who not only don't care about your situation, but actually don't have a clue (one in particular said that ...

Guest's review has yet to be rated - Be the first!
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In my opinion the latest failures aren't technically related, but are due to financial wrangling. I'm told rumours avail about Virgin companies and their high levels of debt. Whilst Virgin.net is not part of the virgin group, who knows if there are legacy problems.

Perhaps BT is a better option if ...

pwilshaw's review has yet to be rated - Be the first!
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Horrible at peak times i feel - getting 10% of the speed I was getting from BT Broadband. I know BT is more expensive - I guess it's just a case of you pay for what you get!
Think I'll be heading back..

ast's review has yet to be rated - Be the first!
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I've been a customer since broadband was launched. I never had a problem untill Virgin came on board. I pay for a 20MB line and get speeds of less than 1MB at times. What a joke. Technical support told me it was a problem with my laptop (NOT) 02 Sounds a good bet folks. Ditch Virgin. By the way, I w ...