Reviews for Thomas Cook Airline Reviews

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Thomas Cook Airline go to www.thomascook.com
2 stars
Average rating for this product is: 2 out of 5

From 10 ratings and 189 reviews

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Thomas Cook Airline Reviews

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  • suefish 11th Aug 2009

    Reviewer rating: 1 stars


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    When on a return flught with Thomas Cook from Zantes they for some unknown reason (after delaying us byt six hours) removed all luggage from the plane. We were assured this will be re-delivered to us within three days at their expense at at time of out convenience. After a week there was still no s ...

  • Bels1970 1st Aug 2009

    Reviewer rating: 1 stars


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    DO NOT USE THIS AIRLINE TO DALAMAN!! Last year we were delayed there and back by 3 hours. This year after having made a written complaint last year and being told that it was a one off (ha ha)I decided to give them another go.Surprise, surprise delayed an hour and a half going out. We found out that ...

  • Guest 31st Jul 2009

    Reviewer rating: 4 stars


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    There are so many bad reviews of Thomas Cook, especially of there longhaul services. we flew with them to the dominican republic and they were brilliant there and back. we flew on their airbus a330 aircraft with a 3x3x3 seating plan. The legroom is more than adequate (33") and you get very comfortab ...

  • jellyfish Rank: Lance Corporal 30th Jul 2009

    Reviewer rating: 5 stars


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    Thomas Cook Airline - Newcastle to Dalaman 17th July 2009. I read all the comments on this site and others before flying and was pretty nervous that the flight would be very very cramped and uncomfortable. I was really suprised from start to finish how friendly and helpful the staff were and how the ...

  • Guest 29th Jul 2009

    Reviewer rating: 1 stars


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    What a terible start to holiday NITEMARE where do I start? Due to fly from Glasgow with Thomas Cook but on arrival at the airport we were handed a letter saying we where flying from Manchester and told to leave and get bus outside the airport buses never arrived until an hour later on bus for four a ...

  • Guest 29th Jul 2009

    Reviewer rating: 4 stars


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    Im 5ft 9 and had planty of leg room my dad always has trouble he's 6ft 4 but there normally on time, cheap and reliable for us. Ive never had a bad expierence and i hope i never do and its horrible to hear that people have bad expierences. I would recommend because first choice+ Thomason have both b ...

  • Guest 23rd Jul 2009

    Reviewer rating: 1 stars


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    Thomas Cook have the most un-feeling Customer Service I have ever come across. Being informed one of the party needed oxygen they took 2 days to contact back and informed us that it was our responsibility to take our own. After speaking to a number of companies whom provide oxygen I was unable to ...

  • Guest 22nd Jul 2009

    Reviewer rating: 1 stars


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    We have used Thomas Cook twice flying from Bourgas in Bulgaria to Gatwick.

    The actual flight was Ok but on both occasions it was delayed by 4 hours, and again a week after we arrived back in the UK (we checked on CEEFAX)

    Various excuses given but they seem to have a policy of trying to fit in an a ...

  • Guest 17th Jul 2009

    Reviewer rating: 1 stars


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    TERRIBLE AIRLINES! I travelled with my family from London Gatwick to Kos Island on 16th July 2009 with flight 574K...... No water, coffee, refreshments, or dinner served! When I asked for something to drink, crew told me that I had to pay even for o small bottle of water!!!!! I'll never travel with ...

  • HudaK Rank: Lance Corporal 14th Jul 2009

    Reviewer rating: 4 stars


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    Had read awful reviews for Thomas Cook so was a bit nervous, but both flights were excellent. Flight to UK was an Airbus, shortly after the Air France disaster, a bit nerve-wracking but the crew were very good about warning of turbulence and asking us to put seatbelts back on. Flight back to YYZ was ...