Purple Parking Reviews - www.purpleparking.com

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★★★★☆
4.3 / 5
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“Beware!! Stole Money and Phone Charger out of my car”

Written on: 29/08/2013 by DawnWellington (1 review written)

Rang PP as requested on collecting our baggage,after 45mins in cold weather a bus arrived letting people on the bus who had just arrived as he parked at back of queue,the people who had been waiting for 45mins remained behind and we had to wait a further 10mins for another bus nearly an hour in total. On returning to our car we discovered that the £6.20 we left for seven bridge fee`s had been stolen and a phone charger. Not a lot of money i know, but how aweful to think their staff are that… Read Full Review

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“Wonderful; wish I had used this before!”

Written on: 27/08/2013 by rogercn (1 review written)

Used meet and greet for the first time at Gatwick. Worked to perfection both ways and will definitely recommend this particular to others, especially if arriving off an overnight flight. Both drivers were efficient and polite and parked out of the rain on our return. Time from aircraft landing to driving away was less than 20 minutes; a real result. Now I know where the drop off is I will avoid the car park tour next time!… Read Full Review

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“Extremely late pick up - NOT GOOD! ”

Written on: 27/08/2013

Waited over 45 mins for pick up - most frustrating after a long and tiring journey - will NOT be using again or recommending to friends!!… Read Full Review

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“Heathrow Meet & Greet”

Written on: 23/08/2013

I would just like to say thank you for your service at Terminal 5 when I used your Meet & Greet service earlier this month. I considered many options before using your company as coach or train meant I couldn't get to the airport on time without an overnight stay. I saw the Meet & Greet service which meant I could drive straight to the terminal and after a 3 hour drive I didn't have to wait for a transfer bus. As soon as I arrived your representative met me as we pulled in the car park space… Read Full Review

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“Beware,”

Written on: 22/08/2013 by Jacko1974 (1 review written)

Left my car in August 2013 upon return found my car had been ransacked. My sat nav which was locked in the glove box was missing and 3 pound coins out of the ashtray. Reported the incident there and then and had to fill in a form and was told I would receive a call the next working day which I did not. Difficult to get hold of when you want to complain, all they do is hide behind their small print and signs. What they should make clear is that the signs are there to warn you about their staff… Read Full Review

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“Best service yet”

Written on: 21/08/2013

A very prompt and efficient service. As soon as we retrieved our baggage I called and by the time we walked to the meeting point we saw you pulling up. Excellent, thank you… Read Full Review

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“EXCELLENT CHANGE SUPPORT”

Written on: 20/08/2013 by AndyLeicester (1 review written)

This is to say how very much I appreciate the friendly, courteous and very prompt response and help I got from your Reservations people. I was trying to make a change on-line from Long Term car park and Pick up to Business Car Park and Pick up and I got confused so I phoned for help and that's exactly what I got. Super service and shall have no hesitation recommending Purple Parking to other people. Regards and again thanks… Read Full Review

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“Must do better”

Written on: 18/08/2013 by Reallyirritated (1 review written)

The bus back to the car park took well in excess of the advertised time and when it finally got to the car park entrance it took ten minutes for the barrier to lift. The exit routes were blocked by parked cars, as the operator overbooked spaces and, when I finally found my way to the exit , the number plate recognition didn't work! In short completely disorganised and will never use again… Read Full Review

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“Damaged engine and extra miles”

Written on: 18/08/2013 by midlife (1 review written)

We arrived back at Heathrow to find our car hadn't been returned. The man at the desk couldn't have been more unhelpful He didn't know where the car was, why it hadn't been returned, didn't have a phone number to call and didn't know where we could get the bus to whichever depot it was at. Once we found the number, two seperate people said "this is the car that was recovered off the motorway". The depot is 3 miles from Heathrow and nowhere near the motorway. They stated the car had 'broken… Read Full Review

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“value for money”

Written on: 18/08/2013

good and polite staff. Close to airport and quick service… Read Full Review

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“SUPERB FACILITY”

Written on: 16/08/2013

Arrived at Terminal 3 Heathrow early and were able to leave the car for Meet and Greet. On return the car was waiting, no need to call. A fantastic service for the price, even at a very busy airport time 7pm. This has to be a MUST for all passengers wanting a stress free departure and return! The car wash service is brilliant too.Many Thanks… Read Full Review

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“Could be nearer.”

Written on: 16/08/2013

Leaving the car with purple was fine. However, the distance can be a problem if running late for flight, as in our case. We caught the flight… Read Full Review

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“Generally very efficient. A little slow on pick-up at...”

Written on: 15/08/2013

Generally very efficient. A little slow on pick-up at the end of the holiday. Had to wait a while. Other than that, very good… Read Full Review

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“Brilliant”

Written on: 15/08/2013 by Jusone1 (1 review written)

Easy to find, quick check in with friendly staff and only 7 minutes to wait for transfer to airport which only took 5 minutes. On arrival back transfer was waiting for us and on arrival at car park our car was ready with boot open and engine running. No problems at all. Great price and would recommend and will use again… Read Full Review

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“My first experience of PURPLE”

Written on: 15/08/2013

Location is first class. What could be easier than access from the A4 with no waiting in long cues. Close parking and immediate service to the terminal. The return was even better straight through from baggage collection to street level where my car was waiting. Keep up the good work. I have spent many hours in the past wondering round massive outdoor car parks looking for my car often in foul weather. Dragging my luggage to vans and coaches. Cueing at a desk whilst the clerk finds ones keys… Read Full Review

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“Well organised and convenient. No queues when dropping...”

Written on: 15/08/2013

Well organised and convenient. No queues when dropping off car. waited less than 5 mins for airport bus. Very full bus when returning to car park but staff were fast at returning keys… Read Full Review

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“Excellent Operation”

Written on: 15/08/2013 by Jordanr66 (1 review written)

Easy booking process, slick operation, good value. Will use again… Read Full Review

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“Perfect”

Written on: 15/08/2013 by Simonmitch (1 review written)

Easy to find, quick service that made departure and arrival easy. Good value too… Read Full Review

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“Best airport parking I've used!”

Written on: 15/08/2013 by Snallett (1 review written)

Gatwick official long stay parking - i would use this parking every time from now on....even over meet and greet parking! We arrived in the middle of the night and returned in the middle of the day, and both times waited no more than 2 minutes for a bus...the bus journey was then no more than a 3 minute ride. With a total of a 5 minute transfer, this is quicker than the meet and greet service we used earlier in the year without the hassle of having to call them to return your car to you. We… Read Full Review

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“No hassle”

Written on: 15/08/2013 by gemmell88 (1 review written)

I parked my car. Got taken to the airport. Then got picked up. It was good… Read Full Review

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