Purple Parking Reviews - www.purpleparking.com

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“Meet and wait an age!”

Written on: 19/10/2013 by Bob07713 (1 review written)

Drop off ok, return no car. Waited 25 minutes for car to eventually be delivered. May as we'll have saved my money and parked in an NCP… Read Full Review

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“Good”

Written on: 10/10/2013

No hassel parking turn up with car go and park it then pick it up on way home easy!… Read Full Review

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“Very poor service”

Written on: 05/10/2013 by Tyu179 (1 review written)

I booked my car into the car park on Bath Road Heathrow from 19th Sept 2013 for 2 weeks. On arrival there were no spaces in the drop off car park meaning we had to drive in circles for 15 minutes until about 10 men came out to move cars to their stored location. I was amazed to see the majority of the cars being moved pulled away by wheel spinning and racing around blind bends with absolutely no care whatsoever. It would appear that cars are stored off site but don't know where. Hardly any… Read Full Review

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“Very impressed”

Written on: 29/09/2013 by TheLongs (1 review written)

We have used airport parking in the past with mixed experiences. We booked a hotel and parking deal which was in association with Purple Parking. The service we received was excellent. We were met by friendly staff, parked our car in one of the reserved bays, handed over our keys to the friendly guy at the desk and walked into the terminal, so easy. On return there was no having to ring to get our car back as purple had brought it back to the same spot. Again the staff were great, got our… Read Full Review

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“long wait for pick up”

Written on: 23/09/2013 by Thurl (1 review written)

Recently used Purple Parking Long Term at Hayes and was very disappointed. The last part of the route to the car park is tortuous down a narrow crowded road frequented by heavy lorries. Their advertised 15 minutes from the airport is an optimistic figure as traffic is very heavy in this area. The pick up on our return was the worst part. We were not aware that we had to ring a premium rate number to inform them of our return.We ended up making 3 calls before anyone came for us. Apparently the… Read Full Review

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“Excellent service”

Written on: 16/09/2013

We booked Purple Parking's Meet & Greet Service when we travelled to US recently. It was worth the little extra for this fantastic service - to arrive back after a long flight and have your car waiting for you is infinitely better than taking a shuttle bus to the car park… Read Full Review

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“Frequent user”

Written on: 15/09/2013 by LEAOR (1 review written)

Over the years I have been using Purple Parking Meet and Greet, things have gone from good to better. Staff at all levels are excellent, easy to get on with, attentive and helpful. The last thing I think about now is arriving and leaving the airport, ( excepting of course traffic conditions). I have only one gripe, for some reason I struggle with membership, logon and speedy booking, having to always enter all my details each time. When this works consistently things will be perfect, everything… Read Full Review

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“FANTASTIC SERVICE”

Written on: 03/09/2013 by janetbleek (1 review written)

I found purple parking staff friendly, efficient, punctual and helpful. Having done alot of meet and greet in the past they were the most speediest and courtious I have come across. The price was competitive too. I would thoroughly recommend them and will certainly be using them again… Read Full Review

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“Beware!! Stole Money and Phone Charger out of my car”

Written on: 29/08/2013 by DawnWellington (1 review written)

Rang PP as requested on collecting our baggage,after 45mins in cold weather a bus arrived letting people on the bus who had just arrived as he parked at back of queue,the people who had been waiting for 45mins remained behind and we had to wait a further 10mins for another bus nearly an hour in total. On returning to our car we discovered that the £6.20 we left for seven bridge fee`s had been stolen and a phone charger. Not a lot of money i know, but how aweful to think their staff are that… Read Full Review

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“Wonderful; wish I had used this before!”

Written on: 27/08/2013 by rogercn (1 review written)

Used meet and greet for the first time at Gatwick. Worked to perfection both ways and will definitely recommend this particular to others, especially if arriving off an overnight flight. Both drivers were efficient and polite and parked out of the rain on our return. Time from aircraft landing to driving away was less than 20 minutes; a real result. Now I know where the drop off is I will avoid the car park tour next time!… Read Full Review

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“Extremely late pick up - NOT GOOD! ”

Written on: 27/08/2013

Waited over 45 mins for pick up - most frustrating after a long and tiring journey - will NOT be using again or recommending to friends!!… Read Full Review

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“Heathrow Meet & Greet”

Written on: 23/08/2013

I would just like to say thank you for your service at Terminal 5 when I used your Meet & Greet service earlier this month. I considered many options before using your company as coach or train meant I couldn't get to the airport on time without an overnight stay. I saw the Meet & Greet service which meant I could drive straight to the terminal and after a 3 hour drive I didn't have to wait for a transfer bus. As soon as I arrived your representative met me as we pulled in the car park space… Read Full Review

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“Beware,”

Written on: 22/08/2013 by Jacko1974 (1 review written)

Left my car in August 2013 upon return found my car had been ransacked. My sat nav which was locked in the glove box was missing and 3 pound coins out of the ashtray. Reported the incident there and then and had to fill in a form and was told I would receive a call the next working day which I did not. Difficult to get hold of when you want to complain, all they do is hide behind their small print and signs. What they should make clear is that the signs are there to warn you about their staff… Read Full Review

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“Best service yet”

Written on: 21/08/2013

A very prompt and efficient service. As soon as we retrieved our baggage I called and by the time we walked to the meeting point we saw you pulling up. Excellent, thank you… Read Full Review

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“EXCELLENT CHANGE SUPPORT”

Written on: 20/08/2013 by AndyLeicester (1 review written)

This is to say how very much I appreciate the friendly, courteous and very prompt response and help I got from your Reservations people. I was trying to make a change on-line from Long Term car park and Pick up to Business Car Park and Pick up and I got confused so I phoned for help and that's exactly what I got. Super service and shall have no hesitation recommending Purple Parking to other people. Regards and again thanks… Read Full Review

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“Must do better”

Written on: 18/08/2013 by Reallyirritated (1 review written)

The bus back to the car park took well in excess of the advertised time and when it finally got to the car park entrance it took ten minutes for the barrier to lift. The exit routes were blocked by parked cars, as the operator overbooked spaces and, when I finally found my way to the exit , the number plate recognition didn't work! In short completely disorganised and will never use again… Read Full Review

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“Damaged engine and extra miles”

Written on: 18/08/2013 by midlife (1 review written)

We arrived back at Heathrow to find our car hadn't been returned. The man at the desk couldn't have been more unhelpful He didn't know where the car was, why it hadn't been returned, didn't have a phone number to call and didn't know where we could get the bus to whichever depot it was at. Once we found the number, two seperate people said "this is the car that was recovered off the motorway". The depot is 3 miles from Heathrow and nowhere near the motorway. They stated the car had 'broken… Read Full Review

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“value for money”

Written on: 18/08/2013

good and polite staff. Close to airport and quick service… Read Full Review

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“SUPERB FACILITY”

Written on: 16/08/2013

Arrived at Terminal 3 Heathrow early and were able to leave the car for Meet and Greet. On return the car was waiting, no need to call. A fantastic service for the price, even at a very busy airport time 7pm. This has to be a MUST for all passengers wanting a stress free departure and return! The car wash service is brilliant too.Many Thanks… Read Full Review

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“Could be nearer.”

Written on: 16/08/2013

Leaving the car with purple was fine. However, the distance can be a problem if running late for flight, as in our case. We caught the flight… Read Full Review

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