Purple Parking Reviews - www.purpleparking.com

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★★★★☆
4.3 / 5
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“Purple Perfection”

Written on: 14/11/2013 by SarahPeterson (2 reviews written)

After a nightmare journey to London Stansted Airport (by London they mean the other side of Essex!) I was sure we'd miss our flight (and WeDontCair aren't the most forgiven airline). The PurpleParking driver went out of his way to help us quickly unload the car and showed us the right way to go (saving us minutes). We actually made the flight as they were closing the gate and we wouldn't have without them. On the return I was delighted to see that we got the same excellent service (sometimes… Read Full Review

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“Exceleent Service”

Written on: 14/11/2013

After a horrendous journey to Stanstead because they closed the M25!!!! We arrived at the airport to find a smiling face. The driver very kindly helped us un-load the car and pointed us in the right direction, telling us not to worry about the car. On our return we were told the driver would be at the meeting point within 10 mins. As we came out of the airport, we saw our car pulling into the car park. Yet another nice smileing face, who offered to help. The car was in 1st class condition… Read Full Review

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“Meet & greet - definitely again”

Written on: 13/11/2013 by finbarr_in_z (1 review written)

Booked Purple Parking meet & greet via a Premier Inn booking at Heathrow. We'd never used meet & greet before & I've always considered it an extravegant luxury. Well the package worked perfectly for us & was little more cost wise than seperate hotel & off site parking. The process was so easy. On arrival we simply followed the signs & went straight to the parking area. The chap working there was efficient, polite, & seemed a genuinely happy person - this makes a difference at airports! After… Read Full Review

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“longer than normal wait”

Written on: 04/11/2013

I have used this car park several times but on this latest occasion we had to wait almost 25 mins for the bus to collect us from T3. I had to ring twice. This has not happened before. Having said this it is still a convenient place to park… Read Full Review

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“Brilliant service from booking through to collection...”

Written on: 01/11/2013

Despite the very competitive price, the service was faultless. The booking process was very easy with good informative details for the long term parking. The lady at reception was charming and the security measures very impressive. On return the minibus arrived very promptly, the driver was very cheery and helpful and I was dropped off next to my car. Even the response from the Customer Service to my appreciative email was a master class example of good practice. … Read Full Review

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“Great service”

Written on: 28/10/2013

I use Purple Parking Business regularly. Recently,in my haste to get to the flight, I left some items I needed in my car and got to the Terminal before realising the error. I was short of time, but the staff were superb in every sense.They sent a special bus with the items to ensure I got my flight. That would have been impossible using on airport parking. Delighted with the service. Company deserves the credit. Thank you… Read Full Review

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“Brilliant service”

Written on: 25/10/2013

my husband and I were so impressed with your meet and greet service. We used the service for our recent holiday and not only were the instructions on dropping the car off were very clear, we were greeted by name by your representative which was a lovely touch. Our car was then ready and waiting for us as soon as we left the airport with the same gentleman being equally helpful and friendly. The whole process was truly seamless and hassle free and made our journey to and from the airport very… Read Full Review

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“Great service - excellent staff!!”

Written on: 23/10/2013 by davidistanbul (1 review written)

All too often we are too quick to complain and make adverse comments about things in life and not so quick to compliment and thank for good service received. I had used Purple Parking in the past but had used T5 long-term parking for a while now. I recently decided to try purple parking - generally using the service where I drop the car off at one of two sites around Heathrow and the car is then brought to the airport upon my return. The service has been excellent, always on time and no… Read Full Review

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“no customer service!”

Written on: 21/10/2013

I have used Purple Parking every month for over a year for business trips with few problems. The one time I needed some customer service they let me down. If you are travelling on a Monday and get ill over the weekend dont expect to be able to cancel and get a refund - I was unable to get through all weekend and by the time I did on monday they said I still had to pay for the entire weeks parking - even though they had cancelled it and made the space available to others! They have lost a… Read Full Review

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“Meet and wait an age!”

Written on: 19/10/2013 by Bob07713 (1 review written)

Drop off ok, return no car. Waited 25 minutes for car to eventually be delivered. May as we'll have saved my money and parked in an NCP… Read Full Review

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“Good”

Written on: 10/10/2013

No hassel parking turn up with car go and park it then pick it up on way home easy!… Read Full Review

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“Very poor service”

Written on: 05/10/2013 by Tyu179 (1 review written)

I booked my car into the car park on Bath Road Heathrow from 19th Sept 2013 for 2 weeks. On arrival there were no spaces in the drop off car park meaning we had to drive in circles for 15 minutes until about 10 men came out to move cars to their stored location. I was amazed to see the majority of the cars being moved pulled away by wheel spinning and racing around blind bends with absolutely no care whatsoever. It would appear that cars are stored off site but don't know where. Hardly any… Read Full Review

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“Very impressed”

Written on: 29/09/2013 by TheLongs (1 review written)

We have used airport parking in the past with mixed experiences. We booked a hotel and parking deal which was in association with Purple Parking. The service we received was excellent. We were met by friendly staff, parked our car in one of the reserved bays, handed over our keys to the friendly guy at the desk and walked into the terminal, so easy. On return there was no having to ring to get our car back as purple had brought it back to the same spot. Again the staff were great, got our… Read Full Review

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“long wait for pick up”

Written on: 23/09/2013 by Thurl (1 review written)

Recently used Purple Parking Long Term at Hayes and was very disappointed. The last part of the route to the car park is tortuous down a narrow crowded road frequented by heavy lorries. Their advertised 15 minutes from the airport is an optimistic figure as traffic is very heavy in this area. The pick up on our return was the worst part. We were not aware that we had to ring a premium rate number to inform them of our return.We ended up making 3 calls before anyone came for us. Apparently the… Read Full Review

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“Excellent service”

Written on: 16/09/2013

We booked Purple Parking's Meet & Greet Service when we travelled to US recently. It was worth the little extra for this fantastic service - to arrive back after a long flight and have your car waiting for you is infinitely better than taking a shuttle bus to the car park… Read Full Review

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“Frequent user”

Written on: 15/09/2013 by LEAOR (1 review written)

Over the years I have been using Purple Parking Meet and Greet, things have gone from good to better. Staff at all levels are excellent, easy to get on with, attentive and helpful. The last thing I think about now is arriving and leaving the airport, ( excepting of course traffic conditions). I have only one gripe, for some reason I struggle with membership, logon and speedy booking, having to always enter all my details each time. When this works consistently things will be perfect, everything… Read Full Review

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“FANTASTIC SERVICE”

Written on: 03/09/2013 by janetbleek (1 review written)

I found purple parking staff friendly, efficient, punctual and helpful. Having done alot of meet and greet in the past they were the most speediest and courtious I have come across. The price was competitive too. I would thoroughly recommend them and will certainly be using them again… Read Full Review

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“Beware!! Stole Money and Phone Charger out of my car”

Written on: 29/08/2013 by DawnWellington (1 review written)

Rang PP as requested on collecting our baggage,after 45mins in cold weather a bus arrived letting people on the bus who had just arrived as he parked at back of queue,the people who had been waiting for 45mins remained behind and we had to wait a further 10mins for another bus nearly an hour in total. On returning to our car we discovered that the £6.20 we left for seven bridge fee`s had been stolen and a phone charger. Not a lot of money i know, but how aweful to think their staff are that… Read Full Review

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“Wonderful; wish I had used this before!”

Written on: 27/08/2013 by rogercn (1 review written)

Used meet and greet for the first time at Gatwick. Worked to perfection both ways and will definitely recommend this particular to others, especially if arriving off an overnight flight. Both drivers were efficient and polite and parked out of the rain on our return. Time from aircraft landing to driving away was less than 20 minutes; a real result. Now I know where the drop off is I will avoid the car park tour next time!… Read Full Review

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“Extremely late pick up - NOT GOOD! ”

Written on: 27/08/2013

Waited over 45 mins for pick up - most frustrating after a long and tiring journey - will NOT be using again or recommending to friends!!… Read Full Review

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