Purple Parking Reviews - www.purpleparking.com

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★★★★☆
4.3 / 5
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“A great service”

Written on: 05/01/2014

Every time I use PP they seem to be better than before. Any potential downside to parking off-airport easily outweighed by the good value, efficient and friendly service offered from booking in, speed at check-in to the transfer to/from the terminal… Read Full Review

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“Reliable and effectiv, despite Gatwick floods and...”

Written on: 03/01/2014

Reassuringly, APH called to confirm arrangements the day before our booking. We'd booked meet and greet for 6 am Christmas Eve, but arrived to find the car park in darkness and shut, after the night's storms. A phone call brought APH to meet us nearby, cheerful and efficient. Coming back they again called us while we were in the UK Border Agency queue to check that we had arrived, and had the car ready and waiting, spot on time, at the Terminal car park. So very effective, reliable, and… Read Full Review

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“Car broke when picked up!!!”

Written on: 24/12/2013 by RMNP (1 review written)

After long hours travelling get back to find my car with the gear box linkage broke and left the purpleparking on a rescue truck. Costumer service shut for Christmas holidays only open on Friday, maybe. Got an email saying... " I regret however, that in accordance with our Terms and Conditions Purple Parking are unable to accept responsibility for any mechanical or electrical failure to a customer’s vehicle whilst it is in our care. Occurrences of this nature can happen at any time and… Read Full Review

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“Excellent service”

Written on: 13/12/2013 by lewisrm (1 review written)

Booked a hotel/meet and greet package. Earliest pick stated was 5am but when I phoned to request a slightly earlier start, this was granted instantly and courteously. The meet and the greet were both on time and the transfers were hassle free. Well worth the money to avoid any parking stress… Read Full Review

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“Thankyou Purple Parking !”

Written on: 03/12/2013 by TimHirst (1 review written)

Easy on line booking - accurate direction to the car park - efficient transfer to the airport and on our return there as promised is our car at the airport ready for the long journey home ... This experience really did take the stress out of airport parking so thanks to all involved in making our holiday that little bit extra special… Read Full Review

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“Heathrow parking - not the best”

Written on: 02/12/2013 by oliviacooper (6 reviews written)

Cheapest parking I could find, but the service wasn't great. Resonably quick transfer to terminal one, but on return we waited 30 mins and other people at the stop had been an hour. No apologies, pretty grumpy service. Car was ok - it is moved, so make sure no valuables are left etc… Read Full Review

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“Top class company. ”

Written on: 26/11/2013 by Thailand777 (1 review written)

I have used these guys for years now and they never let me down, staff are friendly and helpful, car is always in a secure car park. On my last occasion it was very important my car was waiting at the airport meeting point on my return as I had little time on my hands. My plane arrived 25mins early and my car was there after 3 mins. The guy at meeting point was straight on the phone and told me they are just entering car park, he was friendly jokey and helpful. Never had a problem with these… Read Full Review

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“Liverpool Purple Parking *"* Simply Brilliant *"*”

Written on: 24/11/2013 by Jill66 (1 review written)

cant fault this company for service, excellent airport drop off and collection... easy to find and very local to the airport (60 sec transfer is actually correct...) would recommend to all, will use again when next flying from Liverpool.... brill * brill * brill *… Read Full Review

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“cheap and unreliable”

Written on: 15/11/2013 by wickywoss (1 review written)

I have used purple parking twice in a month. They have a parking lot which is a long way from heathrow terminal one and the sat nav takes you into a housing estate and you have to cross the a4 dual carriageway to go back and park. The car park has toilet facilities which is useful. The return journey they were very late to pick me up and this added half an hour to my journey which had only been a 1 hour flight. The second journey I took two weeks later. When I came to collect my car they were… Read Full Review

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“Purple Perfection”

Written on: 14/11/2013 by SarahPeterson (2 reviews written)

After a nightmare journey to London Stansted Airport (by London they mean the other side of Essex!) I was sure we'd miss our flight (and WeDontCair aren't the most forgiven airline). The PurpleParking driver went out of his way to help us quickly unload the car and showed us the right way to go (saving us minutes). We actually made the flight as they were closing the gate and we wouldn't have without them. On the return I was delighted to see that we got the same excellent service (sometimes… Read Full Review

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“Exceleent Service”

Written on: 14/11/2013

After a horrendous journey to Stanstead because they closed the M25!!!! We arrived at the airport to find a smiling face. The driver very kindly helped us un-load the car and pointed us in the right direction, telling us not to worry about the car. On our return we were told the driver would be at the meeting point within 10 mins. As we came out of the airport, we saw our car pulling into the car park. Yet another nice smileing face, who offered to help. The car was in 1st class condition… Read Full Review

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“Meet & greet - definitely again”

Written on: 13/11/2013 by finbarr_in_z (1 review written)

Booked Purple Parking meet & greet via a Premier Inn booking at Heathrow. We'd never used meet & greet before & I've always considered it an extravegant luxury. Well the package worked perfectly for us & was little more cost wise than seperate hotel & off site parking. The process was so easy. On arrival we simply followed the signs & went straight to the parking area. The chap working there was efficient, polite, & seemed a genuinely happy person - this makes a difference at airports! After… Read Full Review

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“longer than normal wait”

Written on: 04/11/2013

I have used this car park several times but on this latest occasion we had to wait almost 25 mins for the bus to collect us from T3. I had to ring twice. This has not happened before. Having said this it is still a convenient place to park… Read Full Review

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“Brilliant service from booking through to collection...”

Written on: 01/11/2013

Despite the very competitive price, the service was faultless. The booking process was very easy with good informative details for the long term parking. The lady at reception was charming and the security measures very impressive. On return the minibus arrived very promptly, the driver was very cheery and helpful and I was dropped off next to my car. Even the response from the Customer Service to my appreciative email was a master class example of good practice. … Read Full Review

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“Great service”

Written on: 28/10/2013

I use Purple Parking Business regularly. Recently,in my haste to get to the flight, I left some items I needed in my car and got to the Terminal before realising the error. I was short of time, but the staff were superb in every sense.They sent a special bus with the items to ensure I got my flight. That would have been impossible using on airport parking. Delighted with the service. Company deserves the credit. Thank you… Read Full Review

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“Brilliant service”

Written on: 25/10/2013

my husband and I were so impressed with your meet and greet service. We used the service for our recent holiday and not only were the instructions on dropping the car off were very clear, we were greeted by name by your representative which was a lovely touch. Our car was then ready and waiting for us as soon as we left the airport with the same gentleman being equally helpful and friendly. The whole process was truly seamless and hassle free and made our journey to and from the airport very… Read Full Review

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“Great service - excellent staff!!”

Written on: 23/10/2013 by davidistanbul (1 review written)

All too often we are too quick to complain and make adverse comments about things in life and not so quick to compliment and thank for good service received. I had used Purple Parking in the past but had used T5 long-term parking for a while now. I recently decided to try purple parking - generally using the service where I drop the car off at one of two sites around Heathrow and the car is then brought to the airport upon my return. The service has been excellent, always on time and no… Read Full Review

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“no customer service!”

Written on: 21/10/2013

I have used Purple Parking every month for over a year for business trips with few problems. The one time I needed some customer service they let me down. If you are travelling on a Monday and get ill over the weekend dont expect to be able to cancel and get a refund - I was unable to get through all weekend and by the time I did on monday they said I still had to pay for the entire weeks parking - even though they had cancelled it and made the space available to others! They have lost a… Read Full Review

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“Meet and wait an age!”

Written on: 19/10/2013 by Bob07713 (1 review written)

Drop off ok, return no car. Waited 25 minutes for car to eventually be delivered. May as we'll have saved my money and parked in an NCP… Read Full Review

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“Good”

Written on: 10/10/2013

No hassel parking turn up with car go and park it then pick it up on way home easy!… Read Full Review

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