Purple Parking Reviews - www.purpleparking.com

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★★★★☆
4.3 / 5
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“Forgot my 'Phone”

Written on: 12/10/2014 by Buckley25 (1 review written)

When I dropped off my car at the start of my most recent holiday I forgot to pick up my 'phone only realising this after arriving at Terminal 3 departures. Following my agitated call, using my wife's 'phone, to the Purple Parking office they found my 'phone in the car, rang me back to tell me this and to say that my 'phone was on its way to me at T3 on a specified bus. It arrived within an hour. Fantastic service and still at an excellent price. I'll never use anyone else at Heathrow after… Read Full Review

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“Very Helpful Staff”

Written on: 08/10/2014 by AZDMac (1 review written)

I make many bookings with Purple Parking and always find them really helpful - I would definately recommend them as they are a great service providor with friendly staff… Read Full Review

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“Saved”

Written on: 06/10/2014 by Careyph209 (1 review written)

After my wife and I were dropped off at Heathrow, I realised I had left my e-ticket in my car at Purple Parking. I telephoned them and the lady who answered the phone could not have been more helpful. We spoke again after 15 minutes and she confirmed the documents were in the car and agreed to send them to me at the airport by hand of a driver. The whole episode took no more than 30 minutes. Thank you Purple Parking for rescuing our holiday… Read Full Review

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“Saved”

Written on: 06/10/2014 by Careyph209 (1 review written)

After my wife and I were dropped off at Heathrow, I realised I had left my e-ticket in my car at Purple Parking. I telephoned them and the lady who answered the phone could not have been more helpful. We spoke again after 15 minutes and she confirmed the documents were in the car and agreed to send them to me at the airport by hand of a driver. The whole episode took no more than 30 minutes. Thank you Purple Parking for rescuing our holiday… Read Full Review

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“Slick operation let down by rude driver ”

Written on: 24/09/2014 by Alyssa435 (1 review written)

This is the first time we used purple parking and found the booking on line easy . The communication and directions from PP was clear so we were confident in the company , this was extended to us arriving at the parking lot where we were impressed with the organisation of the operation we were expected and everything was smooth . Within 20 minuets we were on our way to the air port the journey was pleasent and un rushed the driver polite. On our return from holiday we rang the number on our… Read Full Review

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“PurpleParking car theft”

Written on: 23/09/2014

Do not use this company; they do not offer secure parking as they state. Our Sat Nav has been stolen from our glove- box by one of their employees and their so called Customer Relations dept couldn't care less. Still awaiting a call back, service has been appalling will never use again. Matter now referred to the Police who advised there was little they could do as car keys are stored on an open board they anyone can access so no security what so ever. Quick to take your money slow to respond… Read Full Review

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“light fingers”

Written on: 15/09/2014 by AnabelMcKinley (1 review written)

i have used purple parking before with no trouble BUT upon returning from my last trip found that my loose change i keep for emergencies had been stolen.reported to office but told they cant help as they didnt know which driver moved car not good for future… Read Full Review

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“Avoid! Purple Parking Heathrow”

Written on: 15/09/2014 by Hessig303 (1 review written)

Used the Purple Parking meet and greet service at Heathrow while away for just the day. Returned to find an additional fifty miles on the clock despite the car park only being three miles away. No explanation from customer services. So Purple Parking, what did your driver do with my car? Won't be using their services again… Read Full Review

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“Excellent service”

Written on: 14/09/2014

The instructions were clear and accurate, staff were polite and helpful and the whole process of parking and recovering our vehicle was straightforward. We are not frequent overseas travellers, but whenever we go abroad again, we will use this company and will recommend it to others… Read Full Review

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“Fast, efficient service at every step of the way....”

Written on: 13/09/2014 by uhSlaughter342 (1 review written)

Booked on-line for 4th to 11th Sept 2014 at Purple Parking (Airparks) Lowfield Heath Road, Gatwick. Was a little apprehensive to find that car keys are handed over and staff park your car for you and bring it near to reception on your return. A few reviews suggest that there are problems with items being taken from cars and damage being caused by staff drivers. Some reviews complain of long delays and unfriendly office staff and bus drivers. OUR EXPERIENCE: We were emailed clear instructions… Read Full Review

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“Great Purple Parking service near Heathrow”

Written on: 10/09/2014

We recently booked parking at the Brent Road near Heathrow from 4th to 9th September. We have used Purple Parking before as well as other 'off site' airport parking service and this was the very best experience we have had. The directions to and layout and organisation of the site was excellent, the staff were efficient, courteous and friendly and the pickups and journeys to and from Heathrow were smooth. The price was good and the communications excellent. We have no hesitation in using this… Read Full Review

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“very good service”

Written on: 05/09/2014

Great service - a lovely. cheerful, smiling Attendant met us at dawn, and greeted us by name. Chatted about where we were going and the reason for our trip. Needless to say, the return handover was just as good… Read Full Review

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“Good - but at least 20mins from the airport”

Written on: 01/09/2014 by RevJonny (3 reviews written)

I drove past Heathrow airport and felt like I was heading well into London! The parking is tucked away at the end of a residential/industrial area. Greeted by a moody reception woman, but I suppose I would be if I had to check-in cars at a carpark all day. Full camera screening seems re-assuring for security. Shuttle to Terminal 1 was ready as we were the last on, dread to think how long the others had been waiting. 8am traffic meant the transfer was 20mins. On return we decided to relax in… Read Full Review

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“Good - but at least 20mins from the airport”

Written on: 01/09/2014 by RevJonny (3 reviews written)

I drove past Heathrow airport and felt like I was heading well into London! The parking is tucked away at the end of a residential/industrial area. Greeted by a moody reception woman, but I suppose I would be if I had to check-in cars at a carpark all day. Full camera screening seems re-assuring for security. Shuttle to Terminal 1 was ready as we were the last on, dread to think how long the others had been waiting. 8am traffic meant the transfer was 20mins. On return we decided to relax in… Read Full Review

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“I regularly use PP, excellent service all round”

Written on: 01/09/2014 by bigchrisrogers (1 review written)

I use Purple parking nearly every month for 12 days at a time. Value for money is pretty good, especially compared to the on-airport parking. I generally drop off at their place near to Heathrow and get the minibus into the airport. Sometimes wait ten minutes or so for the bus to leave but not a problem, then typically 15minutes ride to the terminal. On my return the car is waiting for me at terminal 3, engine warm, ready to go (great in the winter as the car is already heated). This past… Read Full Review

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“Miserable indervodual on reception. What a great start”

Written on: 31/08/2014 by Sweeney212 (1 review written)

Wanted to know our car make and model! My good lady went in, she couldn't think that quickly so came and go me. The told sod told me she's waiting for someone in a very sharp manor (YES MY MISSIS)... Wish I had said, it did not request ale and model on YOUR form. Hey oh will not spoil our break! A smile at reception does not anything!!!… Read Full Review

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“Fantastic service!”

Written on: 29/08/2014 by Auroran245 (1 review written)

We've just returned from a two week break and used Purple 'Business Plus'. I just wanted to congratulate Purple Parking on this service - I've been parking at Heathrow on business - and now moe recently for leisure - for over 35 years and have tried every conceivable type of parking arrangement. The 'Business Plus' idea you have come up with isn't just good, it's superb! Ultra-slick, very convenient, exceptionally courteous and thoroughly well thought through, even to the extent of leaving a… Read Full Review

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“Best Service Ever”

Written on: 27/08/2014 by Silverfox11 (1 review written)

Excellent service very kind helpful staff, closer to the airport than other car parks and all done with a friendly smile, my bags loaded and unloaded for me, dropped off right outside the door and pick up the same, called when I arrived back and the driver was there within 3 minutes,I arrived back at the car park to find my car parked right outside the door waiting for me the driver unloaded from the bus to my car. I would recommend this company and the excellent service they provide to every… Read Full Review

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“Don't use!At H'row T1 waiting for shuttle for 1h...”

Written on: 27/08/2014 by MrsPink68 (1 review written)

As I write I am with a friend at Heathrow T1, she calked them to say we had landed before we cleared customs etc as advised. We have been waiting at the advised bus stop for nearly an hour and a half, it's cold, it's starting to rain and we just want to get home! There are people waiting with small children... Last thing anyone needs after a flight is to have to wait this long! She has called them 4 times, the last 2 times she called she was told a bus would be here in 'a few minutes'...they… Read Full Review

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“Such wonderful help”

Written on: 26/08/2014 by rachelbolton (1 review written)

Sheetal Lakhani helped me today over the phone - what a wonderful woman - so helpful and supportive and was so much more than just someone doing her job - she helped me transfer a booking from one car park to another as well as recommending that i stay in the car park over night instead of paying the premiere inn - but over all - she was a treasure to talk to and to deal with - so good - so a big thank you to Sheetal at purple parking… Read Full Review

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