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★★★★☆
4.3 / 5
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“Park and Ride Premium Service”

Written on: 03/04/2014

Highly recommend Purple Parkings Park and Ride Premium Service, dropped the car of at the secure car park, hopped on the bus and 10 minutes later we were checking in at Heathrow. Very easy, quick and convenient. Coming home was a breeze, nothing like coming out of arrivals collecting the car keys and driving home. Fast comvenent and brilliant service. All the hassle and stress removed. Topped off with great value for money… Read Full Review

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“Great Service!”

Written on: 27/03/2014 by ElisabethS (1 review written)

I really can't recommend Purple Parking highly enough! I recently used their service at Terminal 3 Heathrow. After a nightmare journey round the M25 I was close to missing my flight. I called customer services and they added airport drop off to save me time, very helpful and friendly and I was only charged at the standard rate, no extra cost for doing it with 20 minutes notice! I did warn them my car is a bit 'difficult', and true to form I had a call from them as I was checking in to say… Read Full Review

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“Purple Parking has never let us down”

Written on: 25/03/2014 by GillJ50 (1 review written)

We have used the valet parking service offered by Purple Parking many times at both Gatwick and Heathrow airports, last Thursday evening we arrived back to Heathrow, tired after a long flight, a cheerful man had the keys and parking ticket ready, and we were on our way less than 10 minutes from leaving the airport. Once when we arrived at departures we stupidly left some hand luggage in the car, my husband flagged down a Purple Parking member of staff who managed to ring ahead to their base and… Read Full Review

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“Can't fault it”

Written on: 24/03/2014 by Ian78 (1 review written)

Friendly and efficient check in. Bus left on time. Car waiting at Airport on our return. Excellent service… Read Full Review

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“Value for money, great service”

Written on: 19/03/2014 by Travellingdolly (1 review written)

Point of booking was short & (nicely) sweet! Concise email followed with directions (which were correct!) Well signposted from the M4 and easy to access the site. Parking instructions on arrival were simple. Drivers helped with luggage and offered further assistance/instructions when needed. Journey to the airport was short (even during rush hour London traffic!) Throughout each stage, each member of staff was courteous, efficient and very helpful. Drivers were particularly jolly! Upon return… Read Full Review

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“Heathrow long stay parking”

Written on: 15/03/2014 by Safari14 (1 review written)

Mr & Mrs Snowdon. We used Purple Parking for the first time when we flew from Heathrow in January. The initial information and directions were excellent. When we arrived at the car park the car was photographed and then we were directed to the car drop off area and were given all relevant information. We were then were taken by mini bus to the airport. We did not have to wait around and the staff were very curtious and efficient. We were given a number and ref No. to ring on our return. We… Read Full Review

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“Worked really well!”

Written on: 10/03/2014 by NICKVIN (1 review written)

14/02/14 through 02/03/14 Outbound from Heathrow - what a way to start a holiday! We normally have to check into a nearby hotel the night before and leave the car there until our return. My wife can't cope with the vagaries of travel on the day. This time we were flying out at 18.45. I decided to try the valet parking service offered by PURPLE PARKING for Terminal 5. The instructions were clear and we arrived at the short term parking area. The desk was close by and we left our car keys there… Read Full Review

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“Excellent personal service - thank you Purple Parking”

Written on: 05/03/2014 by Isaias1967 (1 review written)

After getting stuck in a bad accident traffic jam on the A1, we were certainly going to miss our flight and holiday. We phoned ahead to explain what was happening to staff at Purple Parking at Stanstead who instructed us to drive straight to the airport where a gentleman would meet us and take our car to their car park. True to their word, a very helpful gentleman was there to meet us directly outside the airport and took the car away, relieving us of the job of finding the car park and… Read Full Review

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“Top notch service at a great price”

Written on: 25/02/2014

This really was a first-class service! Not only did we get the best price we found for 2 weeks parking at Heathrow, the service far exceeded our expectations. Good website, easy booking, efficient check-in, friendly staff and (the icing on the cake) our car waiting for us at the terminal. Fantastic value, have already recommended to others… Read Full Review

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“Couldn't care less!!!!”

Written on: 21/02/2014 by joannebriley (1 review written)

Arrived back from holiday late at night to more than 900 hundred pounds worth of damage to my car I didn't notice it at first as the damage was on the passenger door sill and under the car Rang Purple parking and was told they would not take any responsibility and that they had asked the driver and he said he had't damaged my car so what they said I had caused the damage myself The customer service lady was seriously under trained and had the nerve to tell me to calm down I wonder how she… Read Full Review

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John-Abruzzi's Response to joannebriley's Review

Written on: 21/02/2014

Sorry to hear about your experience, i would recommend using Travel Genie next time, used them many times without any issues. TravelG.co.uk

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“Highly Efficient and Patient Too!”

Written on: 20/02/2014 by PeterSMEdwards (1 review written)

Was delighted with how pleasant and easy both departure and arrival at Heathrow was made by booking the Meet and Greet service at just over £12 a day. No fuss, no paperwork and just left the keys with the desk captain in Terminal 3 car park before strolling into the departure lounge; on my return, despite a delay of over an hour with the airline and therefore being the last customer of the day, arriving back at 11pm, the desk captain was still patiently on duty and welcomed me back most… Read Full Review

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“Purple Parking perfect for us.”

Written on: 18/02/2014 by tiocarmino (1 review written)

My wife and I have left our car at Purple Parking for a month at a time over the last 3 years. We have always been very satisfied with the price, the service, the security and the very friendly and efficient staff. The drop off couldn't be easier, give your keys to the driver and get in the bus, which leaves every 10 minutes. The parking is very secure so during our holiday we never worry about our car at all. The pick up from the airport is quick and easy and we are always dropped off beside… Read Full Review

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“Great value parking near to the airport”

Written on: 12/02/2014 by Visitorfromsandy (1 review written)

Purple Parking is a great value secure parking facility. Easy to find and easy to use… Read Full Review

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“Smooth & Easy”

Written on: 11/02/2014

We booked for meet and greet at Heathrow T5 last month and I was slightly apprehensive about how far it would be to the terminal, would it be easy to leave the car and would it be easy to collect the car on our return, due to previous experience I have had at Gatwick. I couldn't have been more pleased with everything! The drop off location was easy to find and extremely close to the terminal. It was quick to leave the car and even though we were 45 mins early landing back into Heathrow on our… Read Full Review

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“Take no responsibility!”

Written on: 05/02/2014 by michaelklosowski (1 review written)

Don't use this company unless you're happy about them damaging your vehicle and not taking responsibility. It makes no difference if you notice the damage before you drive home, as I did, they will still not admit liability. They sent me a photo of my car as it entered their premises and claimed the damage was pre-existing when it was actually finger prints on a dirty bootlid. Their CCTV cameras are located as you drive into the under cover area so there are reflections from their lighting… Read Full Review

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John-Abruzzi's Response to michaelklosowski's Review

Written on: 21/02/2014

Sorry to hear about your experience, i would recommend using Travel Genie next time, used them many times without any issues. TravelG.co.uk

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“Simply The Best”

Written on: 05/02/2014 by Peteranks (1 review written)

From the customer service desk to the car park arrival, to the transfer and the Meet & Greet at the terminal on return, all First Class and without fault. Also, as a bonus, the best price on offer. Thank You Pete Ankin… Read Full Review

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“Best Parking in the World”

Written on: 05/02/2014 by mfrench (1 review written)

We just wanted to say how impressed we were at the fantastic service we received from you. It was the first time we have parked at an airport (first time flying too). So it was great to know that our car was taken care of before we flew out and delivered to our pick up area on our return. Your staff were very professional, friendly and efficient. Collecting our luggage from the car, loading it into trailer and taking us to the airport door. We would certainly use you if we fly again and… Read Full Review

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“heathrow airport parking”

Written on: 25/01/2014 by N.Cann (1 review written)

Hi I would like to say a big thank you for an Excellent service by your staff, they were very attentive on are arrival at heathrow they recognize the car before we saw them and on my return my car was waiting for me. I have booked again for may.Thank you once again for a very efficiient… Read Full Review

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“Excellent service”

Written on: 23/01/2014 by ian.croot (1 review written)

Just wanted to let you know how impressed I was by the service you have most recently provided to me. This was my first time using a service such as yours and I was a little apprehensive beforehand but I had no need to worry. The drop off at Heathrow T3 was straightforward and simple and the collection equally so, even though I had amended my return date whilst out of the country. Well done on such an excellent service, I will have no hesitation on using you again or recommending you to… Read Full Review

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“They crashed my car!!!”

Written on: 20/01/2014 by adelesurrey (1 review written)

They crashed our beautiful & rather expensive car!!!!! Large crumple in 2 sections of front wing - unsafe to drive - did not contact us in advance even though they crashed it the day before. Still awaiting insurance details because they say they need to claim from a 3rd party - ie although it was parked in secure parking, someone else was able to crash into it! No offer of compensation or rebate. I am unable to work while this is being sorted out. They offered a hire car, but we have to pay… Read Full Review

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