Purple Parking Reviews - www.purpleparking.com

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“A very helpful chap ”

Written on: 02/03/2015 by Happy2b (2 reviews written)

I turned up Purple Parking Gatwick on the 15th of February at around 5am with my parking voucher printed off only to find that I'd printed off an old booking. To make things worse there wasn't a booking on the system for me. The really helpful chap on the desk suggested that I may have booked with APH and he tried to ring them for me but they didn't answer. I checked my emails on my phone but in my panic (flight was at 7am) I couldn't find the booking email. So the only option that I had was… Read Full Review

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“Excellent Service”

Written on: 02/03/2015 by Sydneyu361 (1 review written)

We have used Purple Parking meet and Greet several times and found it to be such an excellent service. Recently after a long haul flight we arrived back at Heathrow to be told our vehicle wouldn't start, we were taken to the depot by Purple Parking and looked after by all the staff so well whilst we waited several hours for the vehicle to be sorted out, they couldn't of been more helpful and kind to us. We will definitely be using them next time and would highly recommend them… Read Full Review

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“Excellent Service”

Written on: 24/02/2015 by McLainga497 (1 review written)

I used Purple Parking at Heathrow. The service was excellent and the drivers are good. There is no problem when you drop your car off and you just wait for the bus to arrive to take you to your terminal. The number to call to let the staff know you are back is 020 number which is great so there are no extra charges on your mobile as there would be if it was a 0845 number. If we need to fly from Heathrow again we would definitely use your service again (this was the second time) and will… Read Full Review

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“Avoid the Gatwick car park”

Written on: 18/02/2015 by Murdock211 (1 review written)

Returning from a 9 hour flight back to Gatwick North, Purple Parking provided just what I did not want: a long walk through the cold to the bus stop, no Purple Parking signs at the bus stops 6/7, a bus hidden away behind a queue of other buses, not at stops 6 or 7 (so we missed it, the next bus already full of passengers from the South terminal, standing room only when the other passengers had grudgingly moved along the bus, no room for luggage because of piles of skis. And then the car wasn't… Read Full Review

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“Flat battery? Not a problem!”

Written on: 14/02/2015 by vaughand106 (1 review written)

We had returned to Heathrow from the USA in January after 10 days very cold weather in the UK. We were very tired after an overnight flight and were ready to get home as fast as possible, but on starting the car, there was no life in the battery. I walked over to Purple Parking Business Reception (Bath Road) and enquired if I had to call my breakdown service. 'Not a problem' said the Manager, 'we'll be over'. Within 5 minutes a team of guys were there with a fully charged battery and jump… Read Full Review

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“When we returned to Heathrow after a 2 week holiday in...”

Written on: 06/02/2015 by 59GusHayes (1 review written)

When we returned to Heathrow after a 2 week holiday in January it was very cold and our car didn't start. Our car has always been reliable but as a result of the low temperature the battery didn't have sufficient charge to start the car. I asked the receptionist for help and within a few minutes an employee came to our car with a battery and got our car started. Purple Parking made no charge for this service. I certainly recommend Purple Parking as a place to park… Read Full Review

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“DO NOT BOTHER”

Written on: 05/02/2015 by Forbes287 (1 review written)

DON'T BOTHER I today returned from New York and called Purple Parking to collect me. Over an hour later and three phone calls to the office a vehicle finally turned up. I was told by the lady in the office that traffic was bad due to a bus strike. The driver however told me there was an accident If you're going to lie, at least get your stories straight. The drivers on both journeys were at best ignorant. The first driver actually had the cheek to hold his hand out for a tip after I had to load… Read Full Review

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“Damaged vehicle”

Written on: 31/01/2015 by UnhappyCustomers101 (1 review written)

Basically left our car at Heathrow, when we returned home noticed one of our front alloy wheels had been damaged. Emailed Purple Parking to complain but surprise surprise had no reply. Would not use again or recommend… Read Full Review

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“"chauffeur" stole loose change from car”

Written on: 28/01/2015 by pigottjames (2 reviews written)

trusted purple parking to look after my car however on return I noticed that half the change was missing from the central tub - I know they tell you they are not responsible but you leave the car with them trusting them to look after it and obviously you are not going to bother to empty it first otherwise it is pointless using them. I complained but they were dismissive of it washing their hands pointing to their so called 'terms and conditions' - don't trust their drivers… Read Full Review

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“A good service and I used them several times and have...”

Written on: 25/01/2015 by Davisl320 (1 review written)

A good service and I used them several times and have always found them satisfactory. I would recommend them to family and friends… Read Full Review

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“Very impressed”

Written on: 19/01/2015 by Aileen124 (1 review written)

We left our car at Exeter Airport for 3 nights on Boxing Day and were very impressed with the service we received. It is very handy for the airport and I would use Purple Parking again… Read Full Review

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“Great experience”

Written on: 16/01/2015

Just wanted to say what a fantastic service provided by Purple Parking - very efficient, helped with all the luggage and on return to the Uk literally drove up to the agreed meeting point as we walked out of the terminal. We were delivered back to our waiting cars parked alongside where the bus stopped with our tailgates open ready for our luggage. Great value for money… Read Full Review

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“Service you can't beat”

Written on: 15/01/2015 by ojBarnett72 (1 review written)

I have been more than impressed with the experience from start to finish. The booking system online is simple, the price, nearness to the airport and frequency of shuttle buses were the reason I chose them. On arrival the staff were helpful and quick and I jumped straight on the bus just leaving. There were no issues due to me arriving 20 minutes late because I followed my satnav instead of their detailed instructions. Upon returning the bus was there less than a minute after I'd made the call… Read Full Review

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“Excellent service always”

Written on: 15/01/2015 by ShilohMiller360 (1 review written)

Exactly on time, service with a smile. They even cleaned the car for me as it had bird dropping on it… Read Full Review

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“Value for money parking”

Written on: 15/01/2015 by IsabelleWatkins (1 review written)

After using Purple Parking for several years on all the London Airports we have always found the staff polite and helpfull. Over the years the parks have got better with hard standing and better services .Ease of booking is also a good point. Waiting times for pick up is also pretty good normally 10-15 mins. One point on the down side is to get out of Heathrow on a Fri in the rush hour, need I say more. Overall very satified with the service … Read Full Review

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“ Great Service Recommended”

Written on: 14/01/2015 by Kinross (1 review written)

Both on arrival and on collection we were greeted politely and efficiently. We will use these services again.For friends we would say this services is far greater than having to use other travel facilities or the expense of a hotel for an overnight stay. The car was placed near to the drop off so no long walks in the bad weather conditions. There is no long wait for the key for after a long journey all one wants to do is to get home. Well done Purple Parking… Read Full Review

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“Good service, careful driving needed”

Written on: 13/01/2015 by JulissaHays (1 review written)

The service I received was good - they communicated well, directions got us there and the transaction smooth. However when we arrived we were a bit shocked to see a couple of the drivers, driving the cars away a little carelessly… Read Full Review

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“Upgraded to meet and greet which was great. Car was...”

Written on: 12/01/2015 by ebStevenson194 (1 review written)

Upgraded to meet and greet which was great. Car was ready when we arrived… Read Full Review

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“It's the little touches”

Written on: 10/01/2015 by JMFang (1 review written)

I have used Purple Parking before and never had any trouble. One of my tyres has a slow leak in it and before dropping my car off this time I made certain that the tyre pressure was as it should be. When I picked up the car, I loaded the suitcases and then set about putting air in the tyre. I figured that after 2 1/2 weeks the pressure would be below half of what it should be. Attaching the tyre inflater, the pressure reading was where it should be! They had taking the time to make sure… Read Full Review

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“Efficient, professional, friendly and great value.”

Written on: 10/01/2015 by Elisa294 (1 review written)

Easy to book, great location, friendly and efficient service both at drop off and collection. Clear instructions were provided which we followed and everything worked like a dream. Just what you need after a long flight. Would 100% recommend. Nothing more to add, thanks Purpleparking… Read Full Review

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