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Written on: 26/04/2011
I HATE DELTA. I HAVE NEVER HAD SUCH A BAD EXPERIENCE ON ANY AIRLINE I HAVE EVER FLOWN ON. MY FIRST FLIGHT TO ORLANDO WAS DELAYED THREE HOURS AND MY SECOND FLIGHT BACK TO RDU WAS DELAYED FIVE HOURS. HOW DOES AN AIRLINE EXPECT TO KEEP PATRONS WHEN THEIR FLIGHTS ARE DELAYED SO MUCH AND SO MANY TIMES?! I am so angry just writing this review, and I STRONGLY SUGGEST to everyone considering booking tickets with Delta to RESEARCH THIS AIRLINE in depth before purchasing tickets… Read Full Review
Written on: 21/04/2011 by countymonaghan (1 review written)
LHR-JFK-LHR. If you are considering flying to USA with BA or Virgin read this. From the start at London the whole experience was faultless. Maybe we were lucky I don't know. We have flown both Virgin and BA before and with the last experience with Virgin to Orlando and back that it was so bad we decided to look elsewhere for our annual trip to USA. Delta came up as the cheapest and by a long way, considering there was six of us I had to look further. When you pay for economy/coach you… Read Full Review
Written on: 16/04/2011
Delta airlines is responsible for providing the worst traveling experience I've ever had. My 7 month old son and I flew back to Vancouver from Duesseldorf with stop-over in Amsterdam on Flight # Dl9395, on 12 April, 2011. The troubles began before I set foot on the plane.
I tried many times to reserve a baby bassinet seat, and paid a ten percent surcharge on top of my regularly priced ticket to facilitate this, but I was told on the phone that the only chance to get these seats is to be early… Read Full Review
Written on: 06/04/2011
Delta Airlines is heartless crooks, they charge $150 per person change fee, which is a rediculously high amount!! Check out Southwest Airlines… Read Full Review
Written on: 30/03/2011
I took Delta from USA(WI)to Atlanta then from Atlanta to Dubai and the same flight back. the seat i was in didn't recline and being 6.2 i was in major pain for 17 hours without any leg room, when i talked to the staff who were very rude, she merely looked at me and said it might be broken and walked away.
by far Deltas staff is the worst , they are very rude old people , they all seem like the don't want to be there.
on my flight back we had a drunk American guy on the flight,he was very loud… Read Full Review
Written on: 12/03/2011
Flight late coming into vegas, Late leaving vegas, Late in to Minniapolis, ran non stop to catch connecting plane, and they were rude when we got there. Not flying delta anymore would rather hitchhike!… Read Full Review
Written on: 08/03/2011
DREADFUL LEFT HAND DOES NOT KNOW WHAT RIGHT IS DOING STAFF ARE FAT LAZY AND RUDE AND ALL OLD CHARGED US FOR LUGGAGE WHEN HAD ALREADY PIAD WHEN BOOKED HOLIDAY THEN LOST OUR LUGGAGE! OUR GOT US TO OUR DESTINATION 26 HOURS LATE BUT WE WERE VERY LUCKY TO GET THERE IN ONE PIECE BECAUSE THE PLANES LOOK AS IF YOU ARE GOING TO BE TAKEN TO YOUR DEATH! DONT BOOK WITH THEM STAY SAFE!
… Read Full Review
Written on: 27/02/2011
My husband and I flew Delta Airlines 23rd January 2011 from Manchester International(U.K.) to Los Angeles, taking a connecting flight to Los Angeles from New York. No delays whatsoever, flight attendants very helpful and friendly. Hardly any waiting for our luggage.
Return flight with Delta Airlines - 13th February 2011 from Los Angeles to Manchester International, taking a connecting flight to Manchester from Atlanta. Again no delays.
From our experience, we would recommend Delta Airlines!
… Read Full Review
Written on: 25/02/2011 by heatherie (1 review written)
On 1/22/11 we were having our newest family member, a kitten we named Snickers shipped to us from Utah. We paid for her to be in a climate controlled cargo & even paid an extra $70 for an expedited service called Delta Dash which should have meant she was the first thing off or on the plane. When we got to the airport, we waited, her flight came in at 8:40, they didn't bring her out to us until 9:30. (50 minutes after the plane landed) She was cold, pale, limp & unresponsive & had blood coming… Read Full Review
Written on: 23/02/2011
I sat in Indianapolis for 2 hours before being told it was not going to take off. It was a total of 4 hours when everything was said and done. I missed my connections and most people did. They did return my money. Thank God I was in my home city. I assume a large percentage of people were not. It made home look very good. If you could give 0 stars, I would… Read Full Review
Written on: 15/02/2011
Our plane in Indy was held for 3 hours due to frozen water pipes. Then our luggage was lost when we arrived at our destination.
On our way back we were in Detroit and our flight was cancelled 10 mins. before departure. Our original flight was from Tampa and we e had been sitting at the airport for 3 hours due to a layover.
Our 4 day weekend we spent over 12 hours total in airports due to their problems… Read Full Review
Written on: 07/02/2011
I will never fly Delta again, went to California to spend time with my husband before he deployed overseas, we both was to fly out at the same time on a Saturday, we booked the tickets so we could at least fly together to Denver then we was going to fly out in different directions. When I tried to check in Delta had cancelled my ticket home and I had to purchase another ticket for 335.40 . As if that was not enough to pis* me off, on my flight to San Diego it was so cold in the air and they… Read Full Review
Written on: 07/02/2011
Rode back home on Delta from San Antonio from military training, so my ticket came to me paid for by the army. Flight was originally cancelled. The customer service reps I spoke to wouldn't let me finish my questions about the flights before they answered with what they assumed I wanted to hear. Second flight out of San Antonio was delayed over two hours. Again, I was interrupted by rude customer service representatives when I talked to them over my concern that the connecting flight in detroit… Read Full Review
Written on: 17/01/2011
i sat in first class and i was on the stand by list. i ate chicken marsala with cous cous and crackers, fruit and cheese plate all for free. plus a flight attendant named joseph was always offering snacks every 5 minutes!!! i got a pillow and a delta blanket for free. i also love the biscoff cookies they give. i have always have great experiances with delta and the only other airline that compares is us airways… Read Full Review
Written on: 17/01/2011 by tcesmith (1 review written)
A mission group led by the high schoolers at our church felt a calling to help those in Africa. Our mission: To help those affected by HIV/AIDS in Sub- Saharan Africa. We set our goal to collect one penny for every one person infected with HIV/ AIDS. This totals a staggering 23 million pennies or $230,000. With a lot of hard work and a very generous community we were able to reach this goal and now have taken six successful mission trips to Ghana. I had the great privilege to go back and lead a… Read Full Review
Written on: 05/01/2011
Delta Sucks. For the second leg of our trip we were at the gate 10 minutes before departure and they told us there was no more seats, so basically Delta stole these seats from us, Delta rebuked our trip 1 day later, event though there was plenty of seats on the previous flights. How do I know that? We were able to get a stand by seat on 1 day earlier flight and the plane was half full. Agents at the gate told us that this flight was full Delta lied. In additions we ran into some people that… Read Full Review
Written on: 04/01/2011
Our flight was delayed then cancelled because of flight member illness. Foreced us to stay in Atlanta and refused us access to our checked bags. Then when we got to St. Lucia after lossing a day of out vacation at a Sandals, they lost out bags!!! 3 days in a tropical paradise in only jeans and long sleeve shirts. Our carry on clothing was limited and dirty because of the lost day in Atlanta. When I asked for a something back in the form of a credit for future use they stated in an email… Read Full Review
Written on: 04/01/2011
Most pathetic experience throughout my life. As a customer i felt duped after the end of the flight and all credit goes to the rosy marketing language and Delta's distorted sense of terms especially "breakfast".
To top it they did not let me carry my bag in the cabin and was asked to collect it from the final destination. My bag was lost and the staff were extremely racist and snobbish!!… Read Full Review
Written on: 30/12/2010
I flew out of Wichita and went to get my ticket from the self check. I didnt have a seat. So i waited in line at the gate for 40 minutes. Finally when it got to my turn, the lady started calling boarding passangers on. I told her I didnt have a seat. So after everyone went through she finally talked to me. Then when we got to Minniappolis after I boarded the plane to Flint; we sat there for 2 hours on the flight line. No one knew why, the stewartest didnt look like she had a clue either. Then… Read Full Review
Written on: 29/12/2010
This was my dads first experience to be flying with Delta he had planned to go to Mexico,Guadalajara. He had a family emergency. We had woken up at 3:00 in the morning to get ready and everything. we left the house at 4:00. we got to the airport at 4:30. my family was standing in line for 2 freaking hours and no one wnted to attend us until every 6:00,6:15, and so on had already been checked in. my mom and i were asking for help and service, for that we got bullcrap service. it was such a… Read Full Review